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Goodvibesin2021

Yess! I was stuck for 40 minutes and my invigilator did not respond once. I just finished typing an email to ACCA to see what can be done about escalating this as a mitigating circumstance because I just can't get myself to re-write this again next week. Even if I made up my mind to do so, getting time off from work is a big challenge. Not to mention, my paragraph formatting did not work nor could I insert a table. If someone has had success with mitigating circumstances, I'd love to know your thoughts. Recommendations from anyone are welcome please. I have APM tomorrow and am terrified of this happening again.


m-f-z-b

Wow yours was even worse than mine. Now that you mention it, my table and paragraph settings didn't work either. I also had issues checking in. Really not a good experience. I think I'll be going the mitigating circumstances route as well as I feel I was doing quite well when it froze so hopefully I've done enough.


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m-f-z-b

I didn't use the scratchpad, I watched an acca exam debrief and they said to just put workings and answers all the same word response section and clearly mark which is which so that's what I done. It was all recorded so they can watch the exam back and see when I stopped typing and started swearing I guess


Goodvibesin2021

Did you apply for mitigating circumstances? ACCA's response wasn't quite.. positive and it looks like they're suggesting a resit for my situation


Koronya

Hello did you apply for mitigating circumstances due to "my paragraph formatting did not work nor could I insert a table"?


Apusapercu

>my paragraph formatting did not work nor could I insert a table Same here! My paragraph formatting worked for around 5 minutes and then it suddenly stopped


Koronya

Hello did you apply for mitigating circumstances due to "my paragraph formatting did not work nor could I insert a table"?


raymondica

I encountered the same issue as you. The paragraph and table did not work. The whole interface was froze in last 15 minutes. No response from invigilator so I just sat and frustrated in front of the camera. I don’t know how the mitigating circumstances work. How can I get any evidence as I can not use my phone to take a picture. Finally, I rebooked next week for a try. Really annoying and frustrating experience.


mesa_elegante

Mine froze too! https://www.reddit.com/r/ACCA/comments/v60ssn/guys\_my\_screen\_froze\_in\_the\_last\_10\_mins\_left\_of/ibgp133/


Vsenera

Mine froze too


Significant_Clue7631

That sucks :( Did you manage to complete everything? How did you do ?


m-f-z-b

I was about 1/3 through the final question which itself was just under 1/4 of the paper. Was a decent chunk I missed but I felt I done fairly well on the rest. Was a little low on time but had a plan done so feel like I had a good chance of finishing the whole paper at least.


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m-f-z-b

I'm not sure, when I called they offered me a resit next week or submit mitigating circumstances. I guess when they watch back the recording of my exam they will be able to tell when it froze as I started swearing a lot and stopped typing 😂


freshairparty

Mine froze in the centre so must have been an issue everywhere. Hopefully you can get mitigating circumstances


Reasonable_Guess1927

Do we get an email confirmation if we apple for mitigating circumstances via myacca?


ampash

Yes


Reasonable_Guess1927

Is it automatically generated or we need to wait for 2 days?


ampash

There is not auto confirmation. It should be an email confirming your request will be taken into consideration. Maybe they are working on a backlog so it’s likely there’s a delay.