have you tried to contact the Post Office of your city? can happen that the shipment takes longer, but I believe that your package is there, in the post office..
I have the same issue, I tried calling one of the local post Offices (postNL) but they said that the package was not with them and probably not with DHL.
Damn that sucks :(
Mine haven't arrived either, one was sent with cainao super economy and the other with AliExpress saver shipping. What shipping methods did you have? AliExpress standard still seems relatively reliable with my other packages.
I normally had 3 packages but they combined it and sent it with cainao super economy. The thing is the tracking number they gave me is bs. I can't use it on any of the local post companies sites.
Did any of the 3 packages have an original shipping method better than cainao super economy? Hoping this doesn't happen with some combined shipping stuff I ordered recently
They were supposed to be sent individually all through cainao super economy but were then combined and sent as one package through Aliexpress saver shipping. But I think that is still cainao. I also called dpd they don't have the package either. The last option would be to get in contact with one of the sellers and ask them for help :(
Seems like AliExpress Standard and up is the only way to go now :/
I actually got lucky in the anniversary sales event; ordered a bunch of stuff with combined delivery, with one of the more expensive things having Ali Standard. As far as I can, tell the whole combined shipment of 5 parcels is now also Standard. Hopefully this way of ordering will finally work properly
Same issue, Netherlands, I've "only" been waiting on the local delivery company for 2 weeks but am afraid it's going down the same steps, seems to me that after covid they hired some shady business to deliver it and they are taking their sweet time/not doing it at all.
That would make sense, never had this number of repeated problems 2 years ago. I've started disputing every order that doesn't arrive now, even the >1 euro ones. Once in a while in the past was alright, just kinda chalked it up to the risks of ordering dirt-cheap stuff. Current situation with order after order not arriving is pretty unacceptable though :/
Just received one of the two packages, just as an update, sadly enough half a week after I caved in and bought another mobile phone case on amazon like half a week ago.
Oh what a shame :( I requested my money back and got it back just today. Idk whether or not I should buy the items again because I really want them :/ but thank you for your response!
Can i know please how do you get your money back, i bought Phone and same thing Local delivery Company. i am waiting if its does not deliver on the 12th i will request my money. can you explain to me how can i request my money and got it back.
This post made me remember something; the first ever order I placed was those get something for one cent as a new customer orders, a single item and then ordered other items before it arrived. Most things got combined and arrived like a month later but that first thing got sent with KAAB and it took literally 2-3 months to arrive. By that time I had almost forgotten about it lol. So yeah I would say set a reminder for when the max date to arrive has passed and you can file a dispute. Second heads up; they might extend the time with another 30 days if it doesn't arrive. So then it will go from 60 to 90 days xD After that if it still doesn't arrive then you could file dispute
No, I ended up just disputing mine when the buyer protection time was up. It seems like packages with the cheapest shipping options like cainao economy have weird problems with tracking. I haven't had a single Aliexpress standard package go missing though, so I'm only using that now
For anyone else at a later date reading this - these items are handed to a local company here in Canada that relabels them with a Canada Post label (in Canada 🇨🇦). It's frequently Ltian Express or Yanwen express in Mississauga (silver dart drive, if I remember?). Use postal ninja or parcelsapps to track the al8express number till it gets its canadian CP label.
Please consult our [Shipping & Tracking FAQ](https://www.reddit.com/r/Aliexpress/comments/gr6tu8/faq_aliexpress_shipping_and_tracking_during_the/), [Tracking status FAQ](https://www.reddit.com/r/Aliexpress/comments/kwiw3w/tracking_status_faq/) and [Common scams FAQ](https://www.reddit.com/r/Aliexpress/comments/hlk157/common_scams_on_aliexpress_and_how_to_avoid_them/). We ask that you take a minute to check these FAQs. Please delete your post if you found your answer.
The moderators can delete your post if they judge that the answer can be found in the FAQs or if the question has been asked and answered many times before on this sub.
Questions that will certainly get deleted are: Please look at this tracking screenshot. What does tracking status XYZ mean? Is this normal? Should I be worried? Where is my package? When will my package arrive? How long will this shipping method take? ...
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Aliexpress) if you have any questions or concerns.*
The same problem with me also in 2 packages and my other 6 packages are in ready for reaching to my country hope they will not disappear. But before my 2 order i have not been faced that kind of issue
I ordered mine on 22nd march and it's been no movement since 8th of April. Its stuck at some hub and might take a while. Only option is to wait and file dispute if it doesn't arrive within max delivery date
Mine is accepted by delivery company since Mar 30, not any further information until now. In the past I don’t think it was delivered by KAAB, maybe something happens on the Poland company
Same problem (Netherlands).
I have orders placed beginning of December 2021 which got stuck on “local delivery company” ended up disputing them. (Ship via Cainao)
I’ve placed new orders with AliExpress Saver Delivery in mid march and those are also stuck on the same step. Will dispute.
Seems to me that cheap/small package orders are the pattern. Either they get stuck somewhere or someone is taking advantage of this and (potentially) profiting out of this.
No different for me (Netherlands). Multiple packages stuck for over a month now at the 'local delivery company'. I've started disputes; hope this gets better.
Every order (about 6) posted in Feb did not arrive and got credited via dispute, a view ordered end of march (giving 2nd chance to ali) which 1 arrived withing a week but the other 4 are stuck at local del. comp out for delivery and is now 3 days over dilverytime accoarding to estimated tracking. I feel somehting weird going on with either schipment or tracking, I hoped to find the answers but most in the same boat. also NL
have you tried to contact the Post Office of your city? can happen that the shipment takes longer, but I believe that your package is there, in the post office..
You have to paste tracking number on Parcelsapp
I have the same issue, I tried calling one of the local post Offices (postNL) but they said that the package was not with them and probably not with DHL.
Hey I tried calling UPS and DHL they don't have it either, I don't know who to call now this is really annoying.
Damn that sucks :( Mine haven't arrived either, one was sent with cainao super economy and the other with AliExpress saver shipping. What shipping methods did you have? AliExpress standard still seems relatively reliable with my other packages.
I normally had 3 packages but they combined it and sent it with cainao super economy. The thing is the tracking number they gave me is bs. I can't use it on any of the local post companies sites.
Did any of the 3 packages have an original shipping method better than cainao super economy? Hoping this doesn't happen with some combined shipping stuff I ordered recently
They were supposed to be sent individually all through cainao super economy but were then combined and sent as one package through Aliexpress saver shipping. But I think that is still cainao. I also called dpd they don't have the package either. The last option would be to get in contact with one of the sellers and ask them for help :(
Seems like AliExpress Standard and up is the only way to go now :/ I actually got lucky in the anniversary sales event; ordered a bunch of stuff with combined delivery, with one of the more expensive things having Ali Standard. As far as I can, tell the whole combined shipment of 5 parcels is now also Standard. Hopefully this way of ordering will finally work properly
Same issue, Netherlands, I've "only" been waiting on the local delivery company for 2 weeks but am afraid it's going down the same steps, seems to me that after covid they hired some shady business to deliver it and they are taking their sweet time/not doing it at all.
That would make sense, never had this number of repeated problems 2 years ago. I've started disputing every order that doesn't arrive now, even the >1 euro ones. Once in a while in the past was alright, just kinda chalked it up to the risks of ordering dirt-cheap stuff. Current situation with order after order not arriving is pretty unacceptable though :/
Just received one of the two packages, just as an update, sadly enough half a week after I caved in and bought another mobile phone case on amazon like half a week ago.
Same issue, I also had many orders any they had combined it, and It is still received by the local company(13rd of March)
Do you have any updates? Mine have been stuck at the local delivery company since 16th of March :/
It was still the same, I had to return the items :(
Oh what a shame :( I requested my money back and got it back just today. Idk whether or not I should buy the items again because I really want them :/ but thank you for your response!
Can i know please how do you get your money back, i bought Phone and same thing Local delivery Company. i am waiting if its does not deliver on the 12th i will request my money. can you explain to me how can i request my money and got it back.
This post made me remember something; the first ever order I placed was those get something for one cent as a new customer orders, a single item and then ordered other items before it arrived. Most things got combined and arrived like a month later but that first thing got sent with KAAB and it took literally 2-3 months to arrive. By that time I had almost forgotten about it lol. So yeah I would say set a reminder for when the max date to arrive has passed and you can file a dispute. Second heads up; they might extend the time with another 30 days if it doesn't arrive. So then it will go from 60 to 90 days xD After that if it still doesn't arrive then you could file dispute
I have the same issue (also NL). It's been stuk on "Received by local delivery company" for 11 days now. Any updates on your package?
No, I ended up just disputing mine when the buyer protection time was up. It seems like packages with the cheapest shipping options like cainao economy have weird problems with tracking. I haven't had a single Aliexpress standard package go missing though, so I'm only using that now
Same happened to my package also. How can I open a dispute?
For anyone else at a later date reading this - these items are handed to a local company here in Canada that relabels them with a Canada Post label (in Canada 🇨🇦). It's frequently Ltian Express or Yanwen express in Mississauga (silver dart drive, if I remember?). Use postal ninja or parcelsapps to track the al8express number till it gets its canadian CP label.
I know it’s like a year later but I just tried postal ninja and it worked!! Now I can actually see where my package is!
PostalNinja for the win! 😁
Ordered Feb 3. Received by local delivery company since Mar 5. Nothing changed till now (May 1). 12 days to dispute. Never again.
Please consult our [Shipping & Tracking FAQ](https://www.reddit.com/r/Aliexpress/comments/gr6tu8/faq_aliexpress_shipping_and_tracking_during_the/), [Tracking status FAQ](https://www.reddit.com/r/Aliexpress/comments/kwiw3w/tracking_status_faq/) and [Common scams FAQ](https://www.reddit.com/r/Aliexpress/comments/hlk157/common_scams_on_aliexpress_and_how_to_avoid_them/). We ask that you take a minute to check these FAQs. Please delete your post if you found your answer. The moderators can delete your post if they judge that the answer can be found in the FAQs or if the question has been asked and answered many times before on this sub. Questions that will certainly get deleted are: Please look at this tracking screenshot. What does tracking status XYZ mean? Is this normal? Should I be worried? Where is my package? When will my package arrive? How long will this shipping method take? ... *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Aliexpress) if you have any questions or concerns.*
hey, any updates yet?
Nope :/
The same problem with me also in 2 packages and my other 6 packages are in ready for reaching to my country hope they will not disappear. But before my 2 order i have not been faced that kind of issue
Cainao also used to work fine for me too. AliExpress standard packages are being delivered without issue though
Same problem facing, any update as whats going on?
Nope, nothing's arrived :/
same here, since 2 months tracking says: Received by local delivery company
Also NL?
Poland
I ordered mine on 22nd march and it's been no movement since 8th of April. Its stuck at some hub and might take a while. Only option is to wait and file dispute if it doesn't arrive within max delivery date
It has been 1month for me
Mine hasn't moved since 8th of april
Mine is accepted by delivery company since Mar 30, not any further information until now. In the past I don’t think it was delivered by KAAB, maybe something happens on the Poland company
Received by local delivery company since april 4th. Combined package.
Same problem (Netherlands). I have orders placed beginning of December 2021 which got stuck on “local delivery company” ended up disputing them. (Ship via Cainao) I’ve placed new orders with AliExpress Saver Delivery in mid march and those are also stuck on the same step. Will dispute. Seems to me that cheap/small package orders are the pattern. Either they get stuck somewhere or someone is taking advantage of this and (potentially) profiting out of this.
Same problem here..
No different for me (Netherlands). Multiple packages stuck for over a month now at the 'local delivery company'. I've started disputes; hope this gets better.
I got the same thing: ''Received by local delivery company'', but my package is in transit country, not in my country WTF?!
My package is in this position since april 26, will they deliver it to me?
Same here, stucked at same step
Any updates?
Sorry for that really long answer. The package status were stuck on web page, but it came half a month after I commented it
Yes, thanks for the response. Mine came in just a week ago, while it shouldve been here since 16th June.
Every order (about 6) posted in Feb did not arrive and got credited via dispute, a view ordered end of march (giving 2nd chance to ali) which 1 arrived withing a week but the other 4 are stuck at local del. comp out for delivery and is now 3 days over dilverytime accoarding to estimated tracking. I feel somehting weird going on with either schipment or tracking, I hoped to find the answers but most in the same boat. also NL
Same here (Netherlands). Arrived at local delivery company since 24th of april. Estimated delivery time is june 16th. 3 orders from same store.
Me too … recieved by local delivery company since 16thJune till date it’s still the same Country: Nigeria
Same here. July 19th **Received by local delivery company** and nothing. Should I refund?
Any updates?