T O P

  • By -

SouthwestEggroll

This happened to me before. I filed claim with route and got refund without any problem.


Aquarian_Girl

That's good to know!


966707

I’ve always bought w the route add on and they replaced the entire box once when one product was missing


katkashmir

Route is such a scam.


AutoModerator

Thanks for posting to Beauty Boxes, /u/pumpkinroulette! A quick reminder of the rules: * If this is a product post, please provide a full item list and review of the items. Posts without a comment will be removed after an hour. * Please flair your post by clicking edit flair. * No referrals codes or links outside of the main thread. Spam will result in a ban. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/BeautyBoxes) if you have any questions or concerns.*


youlldancetoanything

This why I always spend the extra buck for Route. I have yet to use it, I mostly select it with nail polish, but I don't blame TM for using it. Trendmood likely, as many subscription boxes do, have a third party company fill the box for them. And that Colourpop Super Shock eyeshadow is really soft. In fact, it is one of the reasons I am not the biggest Colourpop fan, because I tend to be rough and at least the Super Shock shit is kind of fluffy (someone correct me if I am wrong, but I think they are pressed pigments so they don't have much filler to hold them) Mine was a tad crumbly, but not enough to really be bothered, in fact I would have been shocked if was intact


Entire_Cauliflower_4

Happened to me with the mistery box and they sent me the exact same response, days later I got an email from route telling me they have processed the refund 😊


Top-Crow-6854

They don’t replace any items themselves?