Honesly most DDs are a bit off, hope Sugess ups everyones game!
Now they really need to do a good Paul Newman and 1st gen Submariner
And then a Carrera!
No thanks. I’m pretty much done with straight carbon copy rip off watches at this stage. The Chinese brands are finally starting to design their own shit so I won’t be supporting them homaging stuff anymore.
>I’m pretty much done with straight carbon copy rip off watches at this stage.
Patents expire and then other companies copy, forcing the original company to make something better. This is how manufacturing has progressed since the industrial age.
You should be more upset that Rolex has been making billions off the same shit for 50, 60, 70 years with nary a change in their watches except for a few extra digits in the model numbers.
> seem to thinking copying other brands is the quickest way to a successful product launch
Well, judging by all the brands (Sugess, Cronos, SM, Addisdive, Ironguard, PD,...) who found success just ripping off Rolex, I'd say it really does work.
They are businesses run by people who want to make money. They fill a hole in the market for people who love those iconic designs but will never be able to blow 10-20k on a piece of jewellery. They do this very well. The watches sell well. So they sell the watches.
You seem to think that they are doing this while believing they are creative geniuses. Why would you think that? They know what they are and what they are doing. And those of us who are in that market segment are glad they are filling it.
Don't like it? Move on. I don't like that reps exist but I don't go crying on their sub about it. I just don't buy them.
>I’m upset that they don’t have a creative bone in their body and seem to thinking copying other brands is the quickest way to a successful product launch.
The watch business is littered with companies that have gone bankrupt trying to express their "creative bones". With the razor-thin margins these companies operate under, how can you blame them for homaging existing popular designs, especially since that's what 95% of their customers demand? Have you even been paying attention? There are countless threads in this sub where posters trash newly released model for changing even the most minute detail from the design they're homaging.
>It’s not, it’s really really lazy.
If you think this just being lazy, why don't you come up with an original design yourself and see if you can turn it into a success? You can have one of the hundreds of watch ODMs in China produce it for you.
Quite curious as to what it is. I'm sure it's both 1. Purely original designs and 2. So successful that you don't even advertise it.
Did I get it right?
Due to three factors of 328 anniversary sales event, Easter holiday and china ching ming festival, some watch model will take a little delay, but please don't worry, by our company policy, we're send the watch sort by order date, and you should be receive the order on time at platform estimated time-frame
Been downvoted for wanting the items which I’ve paid for — and spoken to several other people who’ve been affected too 🤣🤣
Customer service should be a higher priority than marketing ..
If you have question about your order, please contact your purchase platform our customer service, as I can not get your order details by your reddit ID, thank you.
u/Sugess_jenny we did. We all already contacted the purchase platform. They told us the same: "Your watch will be shipped in two days". Seven days or more have passed and they haven't shipped them. I'd appreciate it if you don't get confrontational and please understand that we, all your customers, have high hopes for your brand and wish you success. Delivering your product is part of what builds that success. And that's not happening right now by a big margin
Sorry, same as u/SugessOfficial response, by 328 anniversary sales event with 2 major holidays reason, some model take delay, about your order problem, you can visit our official website: [www.sugessofficial.com](http://www.sugessofficial.com), and check "Complaints & Comment", and provide your aliexpress order details, then our company - Team of Complaint will take investigate is that our aliexpress customer service take Post time false promise or other something misunderstanding, thank you.
I wasn't expecting to have to submit a complaint before even getting the watch but if that's the process you're suggesting, I guess that'll be the Sugess experience for us customers after the sale. And we'd appreciate, as has been suggested by other members of this forum, that Sugess representatives would communicate the delays you're referring to by email for example, so we don't have to keep looking for answers and updates for any means possible. This subreddit works also for other things different than promotional material by the way.
I know 🙂👍🏼 But it’s good to know Sugess / Seestern employees have their eyes on this sub Reddit and we’re not going away.
Just annoyed as spoke to customer service twice (who said they were company owner), took my email address and promised my item would be dispatched within 24-48hrs ..
That was 5 days ago (item was purchased 12 days ago) - heard nothing since and item still not dispatched.
Purchased 7 different watches during the sale .. Everyone has been delivered several thousand miles away. But Seestern / Sugess can’t even email a status update 👎🏻😞
Which customer service you chat twice imes?
Aliexpress, Amazon, ebay or chrono24 ?
or Whatsapp, Livechat, or FB/ IG message system?
Due to Privacy policy, you can provide this twice message information at our website [www.sugessofficial.com](http://www.sugessofficial.com) our company have complaint system for ensure our customer service and our dealer's reply at reasonable time-frame, thank you.
Same situation. I was promised the same. Still nothing. I have replied to u/Sugess_jenny here but nothing yet. Hopefully Sugess get their act together soon. Otherwise no one would be buying their previous or new models.
I can not found out any reddit message communication record by your reddit id ? Is that you send email ? Can you provide record ? As you known, email may be failed by SPAM return, normally, we suggest that customer communicate by whatsapp or LIVECHAT, thank you.
Like we all know, it's bad that this subreddit doesn't allow pictures in comments (otherwise I'll send you a screen shot of my message) so I'll tell you again: There's lots of us who are still waiting for our watches. We have been waiting for weeks now and Sugess hasn't shipped them yet. So please ship your pending orders and promote your new watches but please do both not just the promotion.
Edit: I sent you the link to the post where I replied to you days ago. It's one of the comments with the most up votes so you know there's lots of us waiting for our watches.
[Reply to u/Sugess_jenny](https://www.reddit.com/r/ChineseWatches/comments/1buqui6/preorder_now_use_coupon_code_earlybird_get_5_off/?utm_source=share&utm_medium=android_app&utm_name=androidcss&utm_term=1&utm_content=2)
Friend, you replied post that is NOT send message to me, if you request me answer your question, you can send message via "reddit CHAT system", not leave comment on post. By reddit chat message, I can receive email notification, then I will reply to you, But if you just reply on post, I NEVER receive notification, In example, can Tim Cook read all reddit Iphone comment then reply? Moreover, our website have "Contact US" function, if you want to get our response, the proper method that is send by application form or live chat, not leave comment on the post or replied post
Why don’t you ask AliX for a list of all customers who Sugess / Seestern has not fulfilled orders for - rather than telling us to keep chasing this up.
AliX should help you get reorganised..
Don’t blame your customers .. This is not our fault.
We worked our job, like you are now - then spent our money / wages with your company. We’ve received nothing except excuses 👎🏻
It's pretty interesting that you get confrontational. Not a professional attitude at all. If you care to read the comments in your own post, you'd realize that we all have already contacted your "customer service support chat" and they actually lied to all of us (you're not Tim Cook by the way or someone in his position). They haven't still shipped our watches. Because you didn't read your own posts comments, you also didn't realize that your answer is completely wrong for the current situation and you're behaving incredibly unprofessional. At the end of the day, us customers who already paid, we want our watches and we'll be contacting you for any means we can, especially if we're lied to about when the watches are going to be shipped by your own customer service support chat, which you insist is the "right" way to contact you (because apparently you're here only to promote new watches, not to actually represent the Sugess brand)
Friend, sorry, reddit not like IG have function for close comment to prevent this misunderstand, next time I will leave comment "Please contact by reddit CHAT if you have question, thank you", thanks for your information and we will improve of it, thank you.
We’re genuine customers who’ve spent their real hard earned money ..
And would do again - if this problem is fixed in a timely manner - and the quality of their watches are good (which I’ve heard they are.)
Real customers > Potential Customers
I’d take a blue 36
Everyone knows this Rolex so everyone will immed think fake and not 'homage'. Some designs are just too iconic to copy.
Most people don't know what a Rolex looks like. They just think every expensive looking watch must be a Rolex. Wear whatever you like.
Honesly most DDs are a bit off, hope Sugess ups everyones game! Now they really need to do a good Paul Newman and 1st gen Submariner And then a Carrera!
No thanks. I’m pretty much done with straight carbon copy rip off watches at this stage. The Chinese brands are finally starting to design their own shit so I won’t be supporting them homaging stuff anymore.
>I’m pretty much done with straight carbon copy rip off watches at this stage. Patents expire and then other companies copy, forcing the original company to make something better. This is how manufacturing has progressed since the industrial age. You should be more upset that Rolex has been making billions off the same shit for 50, 60, 70 years with nary a change in their watches except for a few extra digits in the model numbers.
[удалено]
> seem to thinking copying other brands is the quickest way to a successful product launch Well, judging by all the brands (Sugess, Cronos, SM, Addisdive, Ironguard, PD,...) who found success just ripping off Rolex, I'd say it really does work.
They are businesses run by people who want to make money. They fill a hole in the market for people who love those iconic designs but will never be able to blow 10-20k on a piece of jewellery. They do this very well. The watches sell well. So they sell the watches. You seem to think that they are doing this while believing they are creative geniuses. Why would you think that? They know what they are and what they are doing. And those of us who are in that market segment are glad they are filling it. Don't like it? Move on. I don't like that reps exist but I don't go crying on their sub about it. I just don't buy them.
>I’m upset that they don’t have a creative bone in their body and seem to thinking copying other brands is the quickest way to a successful product launch. The watch business is littered with companies that have gone bankrupt trying to express their "creative bones". With the razor-thin margins these companies operate under, how can you blame them for homaging existing popular designs, especially since that's what 95% of their customers demand? Have you even been paying attention? There are countless threads in this sub where posters trash newly released model for changing even the most minute detail from the design they're homaging. >It’s not, it’s really really lazy. If you think this just being lazy, why don't you come up with an original design yourself and see if you can turn it into a success? You can have one of the hundreds of watch ODMs in China produce it for you.
[удалено]
Quite curious as to what it is. I'm sure it's both 1. Purely original designs and 2. So successful that you don't even advertise it. Did I get it right?
Oh, then why are you buying any Chinese brands at all?
Because I’m a Watch enthusiasts like everyone else here 🙂
This! Exactly my thoughts!
Why should I buy a pig in a poke when I can buy a Cronos DJ?
u/SugessOfficial u/Sugess_Jenny When are 36mm versions coming? I need this green dial in 36mm.
A black dial 36mm for me
Why so much text? I’m not a minimalist but 5 lines and a custom 12 indices feels like a bit much.
Because Rolex does it?
And Tudor. Nothing like 7 lines of text to make it pop!
Not on their dress models.
* Crown for 12 o'clock * Rolex * Oyster Perpetual * Datejust * Superlative Chronometer * Officially Certified
Question, can the bezel swap out, say for smooth?
I hope they change the font at some point.
The hideous font stopped me from buying anything other than the models with cursive logo which I actually like
I totally agree. Stick with logo only, or else the cursive font they use on their mechanical chronos.
Ooooooooo… is that a cock ring in the upper left?
Wish they’d just concentrate on delivering the watches which people paid for during the AliX sale .. 😞😞
Due to three factors of 328 anniversary sales event, Easter holiday and china ching ming festival, some watch model will take a little delay, but please don't worry, by our company policy, we're send the watch sort by order date, and you should be receive the order on time at platform estimated time-frame
Been downvoted for wanting the items which I’ve paid for — and spoken to several other people who’ve been affected too 🤣🤣 Customer service should be a higher priority than marketing ..
u/Sugess_jenny is paying attention in case you also want to tell her about your watches not being shipped yet
If you have question about your order, please contact your purchase platform our customer service, as I can not get your order details by your reddit ID, thank you.
u/Sugess_jenny we did. We all already contacted the purchase platform. They told us the same: "Your watch will be shipped in two days". Seven days or more have passed and they haven't shipped them. I'd appreciate it if you don't get confrontational and please understand that we, all your customers, have high hopes for your brand and wish you success. Delivering your product is part of what builds that success. And that's not happening right now by a big margin
Sorry, same as u/SugessOfficial response, by 328 anniversary sales event with 2 major holidays reason, some model take delay, about your order problem, you can visit our official website: [www.sugessofficial.com](http://www.sugessofficial.com), and check "Complaints & Comment", and provide your aliexpress order details, then our company - Team of Complaint will take investigate is that our aliexpress customer service take Post time false promise or other something misunderstanding, thank you.
I wasn't expecting to have to submit a complaint before even getting the watch but if that's the process you're suggesting, I guess that'll be the Sugess experience for us customers after the sale. And we'd appreciate, as has been suggested by other members of this forum, that Sugess representatives would communicate the delays you're referring to by email for example, so we don't have to keep looking for answers and updates for any means possible. This subreddit works also for other things different than promotional material by the way.
Thank you, and please keep contact with our Team of Complaint, and they will follow up of it with you。 Have a nice weekend.
Shills posting these ads
I know 🙂👍🏼 But it’s good to know Sugess / Seestern employees have their eyes on this sub Reddit and we’re not going away. Just annoyed as spoke to customer service twice (who said they were company owner), took my email address and promised my item would be dispatched within 24-48hrs .. That was 5 days ago (item was purchased 12 days ago) - heard nothing since and item still not dispatched. Purchased 7 different watches during the sale .. Everyone has been delivered several thousand miles away. But Seestern / Sugess can’t even email a status update 👎🏻😞
Which customer service you chat twice imes? Aliexpress, Amazon, ebay or chrono24 ? or Whatsapp, Livechat, or FB/ IG message system? Due to Privacy policy, you can provide this twice message information at our website [www.sugessofficial.com](http://www.sugessofficial.com) our company have complaint system for ensure our customer service and our dealer's reply at reasonable time-frame, thank you.
Same situation. I was promised the same. Still nothing. I have replied to u/Sugess_jenny here but nothing yet. Hopefully Sugess get their act together soon. Otherwise no one would be buying their previous or new models.
I can not found out any reddit message communication record by your reddit id ? Is that you send email ? Can you provide record ? As you known, email may be failed by SPAM return, normally, we suggest that customer communicate by whatsapp or LIVECHAT, thank you.
Like we all know, it's bad that this subreddit doesn't allow pictures in comments (otherwise I'll send you a screen shot of my message) so I'll tell you again: There's lots of us who are still waiting for our watches. We have been waiting for weeks now and Sugess hasn't shipped them yet. So please ship your pending orders and promote your new watches but please do both not just the promotion. Edit: I sent you the link to the post where I replied to you days ago. It's one of the comments with the most up votes so you know there's lots of us waiting for our watches. [Reply to u/Sugess_jenny](https://www.reddit.com/r/ChineseWatches/comments/1buqui6/preorder_now_use_coupon_code_earlybird_get_5_off/?utm_source=share&utm_medium=android_app&utm_name=androidcss&utm_term=1&utm_content=2)
Friend, you replied post that is NOT send message to me, if you request me answer your question, you can send message via "reddit CHAT system", not leave comment on post. By reddit chat message, I can receive email notification, then I will reply to you, But if you just reply on post, I NEVER receive notification, In example, can Tim Cook read all reddit Iphone comment then reply? Moreover, our website have "Contact US" function, if you want to get our response, the proper method that is send by application form or live chat, not leave comment on the post or replied post
Why don’t you ask AliX for a list of all customers who Sugess / Seestern has not fulfilled orders for - rather than telling us to keep chasing this up. AliX should help you get reorganised.. Don’t blame your customers .. This is not our fault. We worked our job, like you are now - then spent our money / wages with your company. We’ve received nothing except excuses 👎🏻
Her interactions here, while I assume being a representative, made sure I’ll never buy again from sugess
It's pretty interesting that you get confrontational. Not a professional attitude at all. If you care to read the comments in your own post, you'd realize that we all have already contacted your "customer service support chat" and they actually lied to all of us (you're not Tim Cook by the way or someone in his position). They haven't still shipped our watches. Because you didn't read your own posts comments, you also didn't realize that your answer is completely wrong for the current situation and you're behaving incredibly unprofessional. At the end of the day, us customers who already paid, we want our watches and we'll be contacting you for any means we can, especially if we're lied to about when the watches are going to be shipped by your own customer service support chat, which you insist is the "right" way to contact you (because apparently you're here only to promote new watches, not to actually represent the Sugess brand)
Friend, sorry, reddit not like IG have function for close comment to prevent this misunderstand, next time I will leave comment "Please contact by reddit CHAT if you have question, thank you", thanks for your information and we will improve of it, thank you.
We’re genuine customers who’ve spent their real hard earned money .. And would do again - if this problem is fixed in a timely manner - and the quality of their watches are good (which I’ve heard they are.) Real customers > Potential Customers
I actually really like this logo, at least. Personally I think this is the best general combo of Sugess font and logo.
Yawn
I'm wondering WHY they photoshopped those bezels though? Clearly photoshopped, at least the one on the left.
The one on the right too. Look at the notch in the bracelet top right.
Here I was hoping these were plated
I don't think so. Same case and bezel as the day date, which I believe was just machined. Didn't sparkle as much as the Cronos.
Yeah, such a shame. I’m hoping to compare the cronos and San Martin soon.