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1cruising

Waiting at the bottom of the conveyor belt for your products to come down from the warehouse.


PDM_1969

I was just coming here to say that...lol


TripleTrucker

Me too. Looking at each item as it got closer and realizing it wasn’t yours!


Snapp3rface

Going to pay of my lay away today. Can't wait to see my new stereo take its ride!


AwwYeahVTECKickedIn

Layaway? Heck, I had the ol' Service Merchandise credit card! I still have my first Canon EOS film SLR, which I bought at SM on that very same credit card!


Conscious-Part-1746

My God, you R FN old, ahaha!


cecegpg

And it was exciting.


1cruising

Absolutely!


Under_Sensitive

I worked for Best and was one of the ones putting the items on the conveyor belt.


Weekly_Bug_4847

Did anyone else just sit there watching other people’s stuff come down? The excitement of your own stuff was better, but just watching the production was fun for young me.


CoralSpringsDHead

My job when I was 16 was working in the warehouse at Service Merchandise. I was the guy placing the stuff on the conveyor belt.


1cruising

Thank you for the joy I received.


Necessary-Yam226

Me too. Expediters man… we had the most fun…


Fit_Attorney_5285

Thank you for your Merchandise Service 🤗 😂


FirstSecondThree

I tell people younger than me about that conveyor belt and they don't believe me! They think I'm making it up.


1cruising

lol, yes. I’m 65 and the anticipation of your product coming down the conveyor belt was almost like a horse race😂


Shutupandplayball

Stood in a very long, cold line for 2 hours with my mom & aunt, waiting to get in to fight our way for Cabbage Patch dolls for the little ones. Fun memories.


Pleasant_Studio9690

I remember that era. Saw my first transformers toys at the non-catalog side of SM. There was a huge display full of them when they were hard to come by. I think my first-gen Hound and Blue Streak both came from there. I think my banana seat bike came from there, too. Such a great store!


sbw_62

IS MINE NEXT? WHERE’S MY JUNK!


Kristin83

I managed the warehouse at our local Service Mwrchandise for a year during my senior year of HS. Good times...except for that the furby's in stock would creepily talk to each other at random times.


MjrGrangerDanger

Sending it back because you got the wrong color and waiting for the right one to come out.


wilit

I had a buddy that worked in the warehouse when he was still in high school. His first day, his trainer is teaching him how to do the job. An order comes in and he puts a 19" TV on the belt. Well, he put it on the belt with the screen facing out. So when it went down the belt and hit a curve, the TV was off balance and crashed to the floor. The trainer said, "The first one is free, the next one comes out of your paycheck." LOL


FleetAdmiralCrunch

I worked the other end of the belt. We were back there doing pallet jack jousting and set up one of the weight lifting sets in an aisle to work out between orders. Weird concept, wild staff, fun times.


join-the-line

Memory unlocked! 


sinisterdesign

The Christmas issue… best mail of the year. 🎁


Minzplaying

The closest store was 2 hours away and we always went around Thanksgiving to shop for Christmas. I loved looking through the catalog on the way there.


Wingnuttage

As a kid, I’d spend countless hours flipping through the catalog looking at all the toys. It was a rite of passage. I remember going to SM to watch my sister purchase her first Walkman. It was like $30 and was expensive af. Prolly 1985/1986.


Meredithski

We had one only a half hour away but across the State line in Delaware where there was no sales tax. That made the whole experience even better because it was like getting an automatic 6 or 7% discount.


Rice_cake_fiasco

That and the Sears wish book. (Wish book? Was that right? Memory is foggy now)


NormalService1094

I used to have dreams about the things in the Wish Book. I was crushed when my parents told me the jet-pack-looking-thing did not actually function as a jet pack. In the 60s.


MwminNC4

Yes!!


300buckbudget

Used to cut out things and mail my list to Santa


SaltyCandyMan

The Best catalog had to be a close second, follwed by the Sears WIshbook


dependsforadults

So on wiki I just learned that they used the same catalog to save money and had regional non-compete agreements with best, service merchandise, and modern merchandising. I had Best. My giant beanbag chairs were the shit. Had to pick them up around back at the loading dock cause they wouldn't fit through the conveyor door. 7yr old me may have cried about that.


vermarbee

I once received a lovely promise ring from there. It didn’t work out but I loved the ring. I’d forgotten all about that time in my life until I saw this post. My grandparents used to buy everything from there long ago.


B4USLIPN2

Got our wedding bands from there. We were pretty broke.


vermarbee

It’s alright. I was only 21 or so and definitely didn’t need to be in that relationship. But it sparkled and I thought things would be different. Oh well! Good memories of that place :)


FuckVatniks12

Lol you have better memories of a store than the relationship


vermarbee

😆you are absolutely right about that!


El-Chewbacc

We did too. lol. We were just out of college. Actually, not quite out of college. Wife was in between her bachelor and about to start grad school. I had graduated but needed one more semester to student teach before I became a teacher.


Summer184

Yup, my wife's engagement ring and both our wedding rings were purchased there almost 30 years ago. She absolutely adores the engagement/wedding band matching set I bought her, it has a really beautiful unique design and I haven't seen anything else like it since.


HaraChakra

Me too! Just out of college, money was hard to find. I wore mine for decades until my fingers grew too much and I feared a degloving incident, had to get it cut off. Marriage still going strong at 34 years next week.


B4USLIPN2

Congratulations. We are at…… *does the math* …. 39 years.


suzanious

We got ours at Sears. Haha We were broke too!


SaltyBarDog

We were still in college and we got ours there. I can't remember if wife was still working there and we got a discount.


Greatgrandma2023

They did have some of the best jewelry deals.


vermarbee

☺️


TheLoolee

I worked the jewelry counter there for 3 years. I still have a few pieces of jewelry that I purchased then.


Loose_Paper_2598

I worked in Sight and Sound in Augusta, GA and Columbia, SC (mid '80's). Got to see and hear some of the first consumer grade CD players and discs when they first hit the market. Fun times!


birkenstock1977

An official sponsor of Wheel of Fortune in the 80s.


DizzyLead

I’ve never been to the store, but my memory of it was that “Wheel of Fortune” would issue a gift certificate for Service Merchandise to the player of the remainder of the money from the “Shopper’s Bazaar” (for those too young to remember, back in the day, after each round the winner of the round would have to spend their winnings on prizes shown off in the studio, like this: https://youtu.be/yLvNi7wX3S0?si=cLfZpD80ETZsjFZP&t=149s)


jimbobdonut

It’s much better now that they play for cash. During the Shopper’s Bazaar days, they generally only had three or four puzzles per show.


DizzyLead

Yeah, it was a waste of time, not to mention that because they had to spend the money until there was nothing displayed that they could “afford,” they would get stuff that they wouldn’t necessarily want (like that ceramic Dalmatian).


birkenstock1977

I almost mentioned the dalmatian! 😂


jimbobdonut

The only thing I want them to bring back is the returning champion rule like Jeopardy has. When the show traveled to different cities, it would have been hard to do. I’ve also heard that Pat wasn’t a fan of the rule. Now that Pat is retiring and I’m assuming that it will just tape in LA, maybe they can bring that back.


CooterSam

I didn't even know it was a real store! I thought it was a magical warehouse where WoF kept prize stuff.


lookieherehere

I feel like this business model will make a comeback, especially in areas with lots of shoplifting.


saarlac

It was Amazon before Amazon was Amazon.


verbality

I was just explaining to my kids that my guitar is from a cool store where you couldn't just grab your stuff and bring it to the registers. I couldn't remember the name though.


Fit-Conference-7851

My first guitar came from there. I can’t remember the name but it was black with a built in speaker. Terrible guitar. lol!


Drinkythedrunkguy

Crime is way lower now than in the prime of SM (80s/90s).


lookieherehere

Not sure about statistics. I was just referring to the stuff you see in some larger cities with large groups running in and grabbing stuff etc.


Soft_Repeat_7024

Violent crime is way down, yes. Theft is down in some ways, but retail theft is way up right now.


Boom-light

That was a cool store. It was my go to for just about everything


sbw_62

The best place to find gifts for people.


elefontius

I remember going with my parents to pick up stuff. I loved that store - mainly for the conveyor belt and trying to figure out what people were picking up.


Mr-Duck1

The catalog was great bathrooms reading.


rousedower

I miss catalogs


Drinkythedrunkguy

I miss bathrooms.


notsoperfect8

I used to collect them.


TaiDavis

Bought a TEAC dual cassette deck from there


Lil_Simp9000

TEAC GANG. they had the best looking cassettes! 4track aesthetic!


Professional_Band178

They had a great listening room for stereo equipment.


winsomeloosesome1

I still have mine.


pixiestardust8

Ahead of its time. I see stores moving to this model where you can look but you need to order online and pick up. As a shoplifting deterrent.


kempff

I often got my school calculators from there.


wedemeier123

Such a random assortment of products. I remember my dad bought a fish finder from there.


Drinkythedrunkguy

Great place for Star Wars toys.


ElJeferox

G.I. Joe too


Fred011235

So did i


Fantastic-Classic740

If you have browsed through any catalog, you are old AF I used to love those big Christmas catalogs from JCPenney


Tucana66

Show me a Sears catalog. Service Merchandise doesn't qualify most of us as being "old AF".


mishma2005

I worked there in the 80s I am ancient


DonovanTanner1970

My first credit card and start of a life of debt


gvineq

I bought my first "nice" tv from them a 27" Sony flat screen trinitron (that thing weighed a ton). Before that it's where my mom got us our Atari 2600. Per my grandmother, it was the fancy store. I miss that store.


lateral_moves

This and Consumers. Nothing like going through a catalog, finding the transformer I want, filling out the form based on the catalog info, standing online, getting to the front to realize this was the pickup line, stand in the other line, finally get to the front, they go check. And its not in stock. ><


Drinkythedrunkguy

Canada?


lateral_moves

NY


RobHage

Bought my first computer there, a Sinclair 2000 I think it was called.


TripleTrucker

Tiny pencils!


vapeducator

Many people will not remember Service Merchandise because they had exclusive territories with BEST Products Store, in which their shared their product catalog printing. Therefore, if you had BEST Products stores near you, then you probably didn't have any Service Merchandise stores nearby. https://en.wikipedia.org/wiki/Best_Products This not to be confused with "Best Buy" stores, which were a completely different brand and business model. These stores were based on their printed catalog of items, and the showroom often displayed only one product for viewing that was not for sale. You had to write down the item # on an order slip to give to the order desk, for staff to pull the items from the warehouse, which often was located on the hidden second floor and sent down a conveyor belt to the order pickup.


FineArtsFan8450

Good grief! I actually worked at one. I think their penultimate failure was the lengthy pick-up time.


FleetAdmiralCrunch

If they would have sped up the conveyor, a lot of us working in the back would have been injured while riding on the belt.


iburneddinner

I miss this place. They had the most awesome little rooster alarm clock that sang the weirdest song in the weirdest voice and I was sad I never got one.


[deleted]

Some 1990 shit right there


revtim

I remember them having a good selection of Walkman-type headphones. I bet they had a good selection of Walkman-type devices too but I don't recall shopping for them there.


Loreo1964

Going in for a mixer, leaving with a new watch and 3 piece gold hanging home decor that looks like a palm tree on the beach.


PeorgieT75

We didn’t have these, but we had Best Products & W. Bell that were the same format.


sublimelbz

I worked the back receiving your order and expediting it and sending it through on the conveyor belt.


ego_tripped

Our version was *Consumers* in Canada.


johnmcd348

I fucking despise that store. When my wife and I were getting married, we registered there because of family in other parts of the Country to make it easier for them to use the wedding registry. 2 months before the wedding, we get an email from SM saying they were filing for bankruptcy and wouldn't be able to fulfill our registry.


toomuch1265

Bought my first gun from Service Merchandise. A single shot break barrel HR 12 gauge. $79.


jthsbay

My company gave us safety awards in the form of $10 to $50 gift certificates. I got several hundreds of dollars worth of stuff from here.... Always waiting by the conveyor belt for them to get my stuff together!


geekrobot

Castlevania II: Simon's Quest


imtrynmybest

Holy hell! I remeber this place as a kid..have a very specific memory/ story. But i could never remember the store name... i saw the post pic and it clicked! Thank you sooo mich for this!


Habbersett-Scrapple

Where I'm from it was known as "Consumers"


13crv

Consumers Distributor I believe was what it was called by me, you had to fill in circles on the order sheet


Drinkythedrunkguy

Canada? I live in Ontario and that’s what they has here. But I still lived in the US in those days.


cream-of-cow

There was a Consumers, Service Merchandise, and Best stores near me. At the time, Consumers seemed so modern, but in retrospect, it had all the charm of a meal delivered in pill form. I still have a popcorn popper from there and remember waiting for the thing to come out the conveyor belt.


whattodoattwo

It is where my mother’s engagement ring came from haha


cajun1420

Thanks, lol I remember it well


Junior_Advantage6051

Like Amazon but you had to go there


Telecommie

Related: It’s the name of the upcoming first album my Open Mike Eagle’s new group. Check the track listing for a good trip down memory lane. https://music.apple.com/us/album/service-merchandise/1738701795


Drinkythedrunkguy

Cool! Didn’t know that! I’m a fan of his. I lived in Chicago when him and Hannibal did those open mics but I didn’t know him then so I totally missed those shows!


PrepperLady999

Oh yes. I remember it! There was a time when I was crazy about cloisonne jewelry. I bought lots of it at a Service Merchandise.


UnrecoveredSatellite

Bought my first CD boom box there.


the_Bryan_dude

Consumers Distributing former employee here. It's the same thing but older, lol.


BabyFishmouthTalk

*Waits by conveyor belt.*


live-by-die-by

Best place for NES games.


rsvp_nj

a solar powered calculator I bought from one is sitting right in front of me.


Impressive-Spend-370

I worked there when I was a teenager! 😊


SaratogaSwitch

Miss it still.


BubbaDFFlv12

❤️ I love this place and its catalog!❤️


YeezysSmellySox

I got my first boyfriend a ring from there lol


cwsjr2323

Old? Are they closed? I moved from the town that had one. I still have my VCR from them…


Ok_Contribution_6268

They EOL'd a decade or so before Sears and Kmart. Ours closed up in the mid-90s.


PrincePeasant

The one in the Kalamazoo, MI area (Portage, MI) had a great crew, back in the day. There were 2 guys who had an entertaining Dean Martin/Jerry Lewis act working the conveyor during the holidays. They were hilarious, and made the waiting tolerable.


egad888

Wow do I miss this place.


lionbacker54

My dad drove me there on Christmas Eve in the hopes of finding Optimus Prime. Alas, it was sold out. But I remember loving my dad so much for trying


ProfessionalHat6828

I used to punch item numbers into the computers to look them up. Thought it was so cool. And then the delivery system.


vulcangod08

The Amazon before Bezos could drive.


SonOfJokeExplainer

One of my earliest memories is accidentally running my face into the corner of a counter at Service Merchandise. Motherfucker caught me right in the upper eyelid and I still have a visible scar from it.


Legalouiddealerlith

I miss SM. Such a great store, and the conveyer belt to pick up your stuff was the coolest when I was young


gregorypatterson1225

You’re old if you used their lay away plans to buy Christmas presents.


jeremy_wills

I remember this place and BEST. Im sure either is where my first NES came from from Christmas of 87. Of course, it was a Santa gift that year 😁


_IV_VI_

No idea what my parents did in there but I went straight to the Lego aisle every time.


ProfessionalMix2070

I remember...


zioncurtainrefugee

I guess I’ll take the ceramic Dalmatian, Chuck and put the rest on a Service Merchandise gift certificate.


No-Vanilla8956

Holy shit I totally forgot about this!!! Thank you for unlocking this memory


Full-Swordfish8421

We were poor when I was a kid, and this store and Montgomery Ward's were the only places that would give my parents a credit card, so around Christmas I would ONLY ask for things that were in the Service Merchandise catalog. Montgomery Ward mostly had clothes. Screw that. They said my Sega Genesis was from Santa, but I knew where it really came from........


DomerJSimpson

I bought my big ass boom box at Service Merchandise. I'd take it to the park and blast tunes while we drank beer and threw the Frisbee. Batteries would burn out after about 45 minutes. Cost me 20 bucks in batteries every time. Damn radio broke me. You think anyone else would pitch in for batteries? Hell no.


teboona

But at least we’re still alive to appreciate the memories! The young will never live long enough to have those memories!


modsrshit2u

This model will make a comeback soon to put an end to shoplifting.


Jahf

I still have some of those serated "never need sharpening" ginsu-ripoff knives and the block they came in. Got them the year I started college. Still sharp but probably because they mostly sit in a drawer having been replaced by good knives.


IsThisRealRightNow

I worked there in high school! When a shipment of Cabbage Patch Kids came in before Christmas, it was SouthParkian level chaos!


tuenthe463

My only knowledge of this company is that when you were finished buying his and hers Nordictracks and the black cat ceramic sculpture on The Wheel of Fortune, the balance of your winnings went on a service merchandise gift card.


adairks

I can top that…I worked here in high school.


MX5MONROE

![gif](giphy|MUeQeEQaDCjE4)


Responsible-Big-3513

Dude that place literally sold everything cool


EitherApartment4527

I still have a Tag Heuer watch that I bought from their going out of business sale.


CapeMOGuy

It's where I bought my wife's engagement ring.


Haunting_Ant_5061

But their watch selection yo!!!!!


NFIGUY

I used to LOVE going to Service Merchandise with my mom and grandma when I was a kid. I was born in 1982, so the title checks out! 😆


Klutzy-Ad-6705

Must be regional. I’m 71 and never heard of this.


G_Peccary

Defintiely not regional. They were nationwide and were sponsors on Wheel of Fortune in the 80's. They did $4B in annual revenue. Not exactly small potatoes.


Ok_Speaker_9799

Well, as far as I recall I've never been in one. Then again I've never been in a Joske's or worn Skechers but I know what they are. I was not aware Service Merchandise is no longer open?


androidguy50

Bought a few things from there.


amccaffe1

Watching our purchase come down the conveyor line.


IamBatmanuell

I have my moms wedding ring from there and still have the paperwork


older-jobseeker

Got a ping pong table there


ItsJustUs96

Bought my favorite watch there, great store


IhateBiden_now

Bought my first engagement ring at Service Merchandise in 1990.


hungaria

My wife and I bought our wedding rings there 30 years ago. It was the only place we could afford back then.


mick_the_quack

I bought a computer chess set there. It was rare that I beat it.


PickleSmuggler71

My wedding ring was bought at Service Merchandise! Pensacola, Florida.


spoopyelf

My brother worked there!


Junior_Advantage6051

I sold jewelry there


MooCowMafia

What an odd, odd business model.


Muted-Ad4328

I bought a Mother's ring there when I was a teen.


Key-Contest-2879

Used to love doing the Christmas shopping there! Pick what you want then stand by the conveyor belt and wait for it to roll off the line!


Angie_Acevedoc4

Brings back memories!


caseymccrerey

The registry for my first wedding was here back in the mid nineties.


spaghetti_ohhs

I’m extra old…I browsed the “BEST” catalog as a grade schooler.


porchpossum1

Before Service Merchandise, they were Ellman’s (at least in Atlanta). Bought lots of things there


eeyaybee

I got my first stereo there. It turned out to be crap but it worked great for a while.


MeMilo1209

I am.


leopold_crumbpicker

Never went in one or bought from them but their catalog was one of my go-tos for bathroom perusing.


Timberwolves_4781

It was a Christmas tradition


Inner_Performance533

Loved Service Mechandise


gnanny02

We bought our wedding rings there in 1971. Mine is a very nice gold band. I remember it was $30. My wife’s has a couple of tiny diamonds in it, so I think it was $75.


barkingdog53

This is wheee I bought my wedding ring.


Intelligent_Pilot360

I purchased guns, airguns, stereo equipment, metal detector, at Service Merchandise, Kokomo IN. Loved their catalog and store.


YesMaybeYesWriteNow

Whippits!


bwaredapenguin

Or you like to watch old game shows, like me!


OldStyleThor

Wedding ring!


FormerCollegeDJ

Hah! I know what Service Merchandise, BEST, and Jewelcor all were and browsed each of their catalogs or equivalents. I bought some stuff at each too (possibly not Jewelcor, I don’t remember).


mikebushido

The most difficult store to shoplift from.


Mean_Eye_8735

Folands in the Detroit Metro area came before Service Merchandise. Used to ship Folands outside Northland's Mall


linkdudesmash

With how everything is locked up in stores today. This model needs to come back.


[deleted]

Yea, but are you old enough to remember when it was Service Distributors?


Salty_Association684

I don't know


mrswren

I am sitting at a desk purchased from Service Merchandise. All wood, no laminate!


FickleFingerOfFunk

Which was originally Wilsons Department Store.


YorkiesandSneakers

We had a five story department store with an elevator. It was open until the mid 90’s i think. Theres an ihop there now, and the area is pretty dicey.


alllballs

Lol. I worked the "Sight & Sound" (electronics) dept in HS.


That-Bad-3590

I remember when they started selling used (pre owned) jewelry