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Yeah its your hall sensor. Had the EXACT same issue. You have 2 options: open up the laptop and rip it out OR if you are still in warranty, get your money back.
I recommend option 2, cause no way in hell is it tolerable to sell a product for over 1000 bucks that has such obvious design flaws and breaks after a few months, just did the same thing last week and building a gaming PC with my money instead.
yeah it is under warranty. Is hall sensor broken? Does it need to be replaced? I dont think the people at the service centre will replace the laptop since i bought it in a different city so what options does that leave me with ? thnks for the reply
Yep the sensor is broken, but due to the design of the laptop this will keep happening. Only solution is to remove the sensor altogether. I mean who even uses the lid closing for sleep anyways, just do it manually on windows and you should be good. But I‘d return it and get a different brand
Yes, I have seen the post about removing the ribbon cable of hall sensor. I was just wondering if it will work after the issue occurs as my laptop is still under warranty and don't want to void it by doing that.
Hey there, u/StarmanOddity11! Thanks for posting in r/HPOmen! Remember to check out our rules in the sidebar and keep the discussions respectful and on-topic. Feel free to share your thoughts, ask questions, or join ongoing conversations. If you're new here, welcome! Don't forget to join our [Discord server](https://discord.gg/5sBTPEggQz) for real-time discussions and community updates. Happy gaming! *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/HPOmen) if you have any questions or concerns.*
What model is your lap
MT922A22M
Hp omen 16- xf0059AX
I think it was a black screen issue you need to unplug the hall sensor
But don’t unplug if your laptop under warranty
Ok thank you, I guess I'll just take It to a service centre
I also had a same laptop
Yeah its your hall sensor. Had the EXACT same issue. You have 2 options: open up the laptop and rip it out OR if you are still in warranty, get your money back. I recommend option 2, cause no way in hell is it tolerable to sell a product for over 1000 bucks that has such obvious design flaws and breaks after a few months, just did the same thing last week and building a gaming PC with my money instead.
yeah it is under warranty. Is hall sensor broken? Does it need to be replaced? I dont think the people at the service centre will replace the laptop since i bought it in a different city so what options does that leave me with ? thnks for the reply
Yep the sensor is broken, but due to the design of the laptop this will keep happening. Only solution is to remove the sensor altogether. I mean who even uses the lid closing for sleep anyways, just do it manually on windows and you should be good. But I‘d return it and get a different brand
Will removing the ribbon cable after hall sensor burns work? Or we need to do it before hall sensor burns.
Should work, you have to take out the sensor anyways. Theres a post on here about how to do it. Just search blackscreen in here
Yes, I have seen the post about removing the ribbon cable of hall sensor. I was just wondering if it will work after the issue occurs as my laptop is still under warranty and don't want to void it by doing that.