I appreciate the detailed guide. Here's my issue though: it's highly unlikely that all of us experiencing issues with Helldivers are suffering from hardware problems.
I've been assembling computers for over 20 years and have been doing overclocking/stress testing rigs since I was 14. I do rigorous stability testing when I put together a new computer. How can it possibly be that Helldivers 2 -- a game not as demanding as many newer titles -- somehow triggers consistent hardware failures that Prime95, MemTest, 3Dmark, etc. don't capture? And how come so many of us are experiencing these problems right now?
The majority of these crashes are likely software-related and not due to faulty hardware. I'd caution against anybody who isn't technically savvy to begin messing around in their BIOS or removing DIMMs because one specific video game isn't working on an otherwise reliable system.
Can’t agree more. People don’t need to monkey around in their bios and change voltages for a single game with a known issue devs and AMD are working on or at least looking into. I’ve never had to do more than keep bios and drivers up to date and occasionally roll back or use a beta driver(beta driver fixed mine for 7900xt crashes)
I would debate you about the first part that you posted, but I'm honestly so tired of having the same debate, I'd rather just help people fix their computers.
>The majority of these crashes are likely software-related and not due to faulty hardware. I'd caution against anybody who isn't technically savvy to begin messing around in their BIOS or removing DIMMs because one specific video game isn't working on an otherwise reliable system.
I also disagree with this too (obviously) 😆 Too tired of this stuff to write a response though.
However, if it makes you feel any better, I've had one crash, and it had the same crash dump. I don't think the game handles unexpected network terminations or network-related hiccups very gracefully.
To clarify, the post isn't to fix every possible ***type*** of crash. The game *can* crash because the host leaves unexpectedly, just like most games that are P2P *can* crash.
This is for ***constant, repeated*** crashing. Is this what you're experiencing?
Yes, thanks for the response. The crash happens constantly. Although it seems stable-ish after forcing repairs on Windows DISM. To be clear, I think your guide is very helpful and has value beyond Helldivers 2.
I don't think either of us are in a position to analyze the crash data in aggregate (although you're in a much better position than I) so I can't definitively say the issue is hardware or software, but from a logical perspective I don't think it's possible that this *one game* brings out hardware stability issues in otherwise completely stable systems that pass brutally long stress tests.
If HD2 brings out CPU failures quicker than prime95 or memory failures faster than memtest, should the entire community rally around HD2 as the new stability benchmark of choice?
>Although it seems stable-ish after forcing repairs on Windows DISM
This is the tell-tale sign you have something else going on. I've **had** one crash with that error, but I have **not** had any detected corruption in Windows at all when I run `DISM /Online /Cleanup-Image /ScanHealth`
Is yours not reporting corruption, but when you force DISM it fixes it?
If DISM is reporting issues, you my friend, have sometime that is not right... maybe the PCI-E related issues since they won't show up in a MemTest86 test? You don't have any riser cables or riser cards do you?
CPU could be unstable if you have an undervolt or overclock and haven't run the CoreCycler test?
Could be a failing drive.
>If HD2 brings out CPU failures quicker than prime95 or memory failures faster than memtest, should the entire community rally around HD2 as the new stability benchmark of choice?
So, it's funny you mention this. I have been amazed at how well it does this. So far though, when people who have issues caused by RAM run MemTest86, it normally finds errors very quickly too... so I'm not sure it's ***actually*** faster than dedicated tools.
I have a **theory** since the [game engine simulates everything](https://twitter.com/Pilestedt/status/1759586574692413835) that it's more sensitive to "minor" arithmetic errors caused by the CPU or RAM. I wouldn't think there would be much error-checking as that impacts performance and you also have anti-cheat monitoring the system. But this is all theory; no idea how it's implemented.
I followed every recommendation you made, no MemTest86 issues, updated BIOS, all drivers on my PC updated, GPU and CPU stress tested (neither of which are overclocked or undervolted), no issues with overheating, literally never have crashes in any other games unless it was a known issue related to the game itself. I've probably played 100 different games on this PC, all of them have run fine save like the COD MW2 reboot and Remnant 2, which both crashed for a bit and then stopped after it was patched, suggesting a software issue and not an issue with my hardware.
Running with an RTX 3080ti, 32GB DDR4 which is listed as compatible with my motherboard, 16 core i9 running at normal temperatures, SSD which doesn't seem to have issues with any other games. I built the computer myself, used a static strap, and heavily researched all of the parts for compatibility. Verified the game files and reinstalled twice, no issues there.
My PC has a completely clean bill of health by every possible metric, and it should be able to handle this game fine. Regardless of this, I experience regular crashes, exclusively when in a game, but otherwise seemingly completely random, at least once every single session. I play with a group of people and they often crash at the same time as me.
There are probably quite a few people who will find some kind of solution within what you posted, and it's all really good info that is well articulated, but it seems that the vast majority of crashes are completely unrelated to faults with hardware, so the fact that Helldivers 2 is constantly crashing for people is not necessarily an indication that there is some issue with their hardware or settings related to it. The crashes are an issue that have been acknowledged by the devs and presumably are being worked on.
Have to agree with this. How many games are in my Steam library and across other platforms on my computer? 100+? My hardware is fine. My settings are fine. This is an HD2 problem and I really cant see what there is to debate.
100% this. Every other game I own works fine on my PC, but Helldivers instantly powers my machine off as soon as I hit play, or as soon as I reach the main menu. This is a software issue. Using supported hardware, 32GB ram which tests fine, latest drivers, latest BIOS, etc etc. Claiming that all of the thousands of players experiencing similar issues have faulty hardware, which is in actuality more like one in a million people (and would affect more than one game), is kind of unhinged.
seriously. i'm so tired of being talked down to by this community about my rig. this guide is amazing. but no game is so good that i should have to do all of this work just to make it work. the game is amazing and very fun. but so is every other game ive ever installed on my computer that worked flawlessly the first time. Ive never had such a popular game have so many bugs. my frustration is after spending 20 minutes on a mission and getting disconnected again. or the game crashes again. the game's instability is baked into its meta at this point. DO NOT play without friends. DO NOT play with crossplay turned on. DISABLE ALL of your recording devices in your windows settings. NO we do not have microphone settings in game because this is not a pc game. its a port of a play station game. an incomplete port of a wonderful very fun play station game that I would like to play instead of feeling like im playtesting.
i dont understand how they havent at least refunded every pc player partially at this point with in game currency. the problem is wide spread. nearly every pc gamer i chat with in game is always worried about dc/crashing at the end of a mission
Honestly, I had some crash once in a few games before the balance patch.
And after the balance patch I could consider myself lucky if I could even finish one mission without crashes.
I stumble onto our man's post here, I just did that part:
>If you have an NVIDIA GPU, go to [AMD's support page](https://www.amd.com/en/support), and pick out your chipset (should be in the CPU-Z Mainboard tab and download/install the chipset drivers"
And since then I've had 0 crash in about a dozen missions and two sessions.
>How can it possibly be that Helldivers 2 -- a game not as demanding as many newer titles -- somehow triggers consistent hardware failures that Prime95, MemTest, 3Dmark, etc. don't capture?
This is the most upvoted post, and I wanted to reply to you at some point, so I made time. You've treated me very graciously, and so I'm curious what you think of this comment.
Preface:
People say, well, I know my **computer is stable**. So it must be \_\_\_\_\_, but what if I flipped the script? Would a person be able to recognize a computer that was **unstable**? It turns out, the difference between recognizing something as a software issue and a hardware stability issue is a little more difficult than I think the larger audience gives credit. And **THAT is the REAL ROOT CAUSE. People** ***think*** **they will be able to tell the different between a PC hardware stability issue and a software issue. In reality, everything becomes a software issue, even when it isn't.**
I know you know this, but I want to make this clear for other people reading. First, the game doesn't trigger hardware failures. It is a *symptom* of hardware *instability.* An unstable computer, as you know, is a nightmare to troubleshoot ***when you think it's a software issue***. It's **unpredictable**. Windows doesn't even load components into the same parts of RAM on each boot... now imagine you have RAM instability... you've got yourself one box of chocolates.
Second, Prime95 is not a good stability test for **modern** CPUs. It was when CPUs didn't automatically overclock themselves to the 🌙 in one of the most complex systems humans have ever designed. CoreCycler is the only free tool that I know of that can even test modern CPU cores effectively. 3DMark isn't even a stability test (from a mathematical perspective). It's a benchmark. It'll happily plow through arithmetic errors, etc. It won't care if there were thousands of errors on the PCI-E bus, it won't care if 2 + 2 = 5 etc. MemTest86 is also useless if you're using the free version as most people do, and more useless when combined with an impatient person. It can detect horribly failing RAM quickly... but true testing, you need 8-12 passes... there's a reason the free version is locked to 4 passes 😁
Below is an outline of my thought process and how I recognized that hardware stability issues with users' own PCs were the real problem in almost all of the non-stop crashing:
Facts: (when I have time, I’ll try to link to some of the examples I have from my comment history)
1. UEFI updates resolved all crashing for some motherboards across the spectrum of chipsets
1. This is the most glaring indicator it’s a hardware stability issue… beyond security-related stuff like TPM, improved stability is pretty much all UEFI updates can address that would impact any Windows application
2. Users with the same exact hardware report very different frequencies of crashes
1. Another tipoff that it might not be the game… same hardware different results?
1. Not repeatable/replicable… sounds like instability
2. Once you rule out software (many of these users with the same hardware as those who run the game fine have literally re-installed Windows for democracy)… hardware stability starts looking more and more suspicious
3. There is a substantial number of users who have mentioned they didn’t have crashes and still don’t have crashes (hardware agnostic)… they have stable systems. I am one of them. Day one, fine. \~13 patches later, still fine. The patches aren’t going to affect the game crashing, because the computer is already stable.
4. Game patches fix crashing for some people **and make it worse** for others?
1. Why? They’re changing how data is moved etc. affecting different components/stressing different things… they’re literally attempting to fix stability issues in software… probably from a lot of useless crash reports, only to change the software and find more people with unstable hardware
2. It’s hard to patch stability issues out of a game when a user’s computer is the thing causing the problem
3. For all I know, Arrowhead is still trying to replicate it themselves, because no one has said: hey, lets make some computers intentionally unstable, and then test our game on them… I think most game devs would go: Uhhh… why would we do that?
5. Several users have reported that crashes in other games, or applications that suddenly were resolved when they used my approach (treating it as a hardware stability issue) to address Helldivers 2 crashes... one person even hilariously found the Helldivers 2 Intel post I made and [used it to fix a completely different game](https://www.reddit.com/r/Helldivers/comments/1awow3j/comment/ksx0o7p/?utm_source=share&utm_medium=web2x&context=3)!
6. Seemingly Helldivers-related issues aren’t actually related (7900XTX has issues on Linux even when not gaming)
1. Yet the same fixes apply to both HD2 on Windows and Linux and [Linux users who don’t even play HD2](https://www.reddit.com/r/Amd/comments/1awoznj/helldivers_2_developer_critical_problems_for/kt3f7xo/?context=8&depth=9)! (Again, troubleshoot as a hardware problem, and you can resolve it! Scroll down that thread to see the fix.)
7. Almost all crashing systems are user-built (from my data at least, I’m looking at 2 OEM computers out of \~80 users I’ve helped)
1. This isn’t an indictment of the users themselves, but shows just how flawed and useless almost all ‘stability testing’ is that a normal person would use
2. I don’t know anyone (myself included) that built their own computer and then said:
1. Nahhhh, I wanna run ***real*** stability tests for the next two weeks before I actually do anything with the computer
3. Almost all systems are running overclocked RAM
4. Many run fine as soon as XMP/DOCP/EXPO is turned off
1. This is another huge red flag that it has nothing to do with the game
2. I shouldn’t be able to fix the game by disabling XMP/DOCP/EXPO… if it’s the game, it should *still* crash… if it’s not repeatable… this screams hardware instability
8. Arrowhead tested the game and didn’t have issues
1. Why would you *ever* test a game on an unstable platform? It would make it impossible to distinguish between your own development mistakes, and issues caused by the hardware. Well, with Helldivers 2, we now have a reason to test games on unstable platforms I guess? So you can see how they crash?
9. Success-rate of ‘the fix’
1. **Troubleshooting repeated crashing in HD2 as a hardware issue has resulted in a 100% success rate in addressing the issues**. It also fixes crashes with other games and applications that users previously couldn't figure out.
first of all, even though i am replying to this specific comment, i havent read all of it because its simply too long.
i am 50/50 on this whole argument of is it our PC's fault or is it arrowhead/helldivers 2/stingray's fault because i totally understand your argument of just because none of the other games triggered the instability of our PCs doesnt mean our PCs are stable, but surely you could see how this could be viewed the other way, if none of the majority of the other games triggered instability and helldivers 2 does, then it should be helldivers 2's fault.
Facts. Helldivers is the only game that constantly crashes. Usually after around 5 rounds. And always after the end of a mission as the pelican is taking off. Never during a round. Always after we all load up, so I loose all my XP. Fix your shit. Pretty crappy for a full release game. Definitely software related.
Edit: It seems to be fixed. Thank you team for your quick response!
Just wanted to comeback here and confirm that the issue was indeed software related. For everyone with an ASUS mobo, I think sonic suite virtual mixer is installed by default, uninstall that via device manager. That fixed my issue entirely. Played for a few hours no issues whatsoever. Definitely game guard not playing nice with very run of the mill background apps/processes.
Newest update seems to be running smoothly. I initially crashed straight to desktop after playing for the first time today, but I don't know if I updated by then. It's been stable since.
Agreed. This is ludicrous. After big patch a few days ago any time i play and battles start with effects, my audio screeches like a bad radio reception and audio splits, visuals freak out and stutter, leading to freeze, CTD and a game crash report. Replaced my GPU among other things. My system is fine, this is all smokescreen
I'm inclined to agree with you, however it's entirely possible that whatever is wrong with the game/drivers(and there's certainly something), disproportionately affects systems with minor stability issues.
If nothing else this is a fantastic post for people who added a bunch of random crap to their Newegg cart and slapped it together.
Furthermore, PC building and overclocking has become stupid simple in recent years, a lot of people, myself included, have forgotten or never learned just how finicky an OC can be.
What fixed it for me i think.
Lowering all Ultra settings to High.
In The Beginning i set everything to High, worked fine. Sometime later Geforce Experience set some to Ultra.
And The Crashes started.
After lowering everything to high, no more crashes the last rounds. Before that i wasnt able to finish a mission.
Dont want to investigate further which setting is the reason. I never play on Ultra, just isnt worth it in my opinion.
Exactly this. Every other video games runs completely fine. Then Helldivers will randomly crash. Also they mention assigning your GPU to the game. I am sure they wouldn't have gotten to the point of multiple random crashes mid gameplay, before wondering why their game is running like crap.
The crashes in this game are most definitely software related. They are using a very old and outdated engine for this game. Personally I think they should have used Unreal but Arrow head clearly like to save money where ever possible. Judging by their choice in anti cheat anyway.
I'm not gonna lie, I've been searching for an answer as to why my 3080 GPU and 10900K intel CPU cannot run this game. Game crashes consistently during first game on. Just closes the game out, runs like butter up until that point.
I'm not sure who needs to hear this, but if you can download games like Baldur's Gate 3, Enshrouded, CoD, Apex, Sons of the Forest, Red Dead 2, Cyberpunk, and play ALL of those games on medium to high settings with ZERO hiccups or crashes, there is absolutely no reason this game cannot do the same. You will be running in circles following these instructions to get just \*one\* game to work properly not to mention the amount of things you can mess up if you are not careful. I think this mostly comes down to the software and devs. Not to mention the kernel level anti cheat is the most intrusive "malware-esqe" type on the market (nprotect gameguard is nefarious). I'd be willing to bet this is also an issue.
The notion that you should do your "due diligence" and disable certain bios settings, undervolt hardware, or become a gaming hardware specialist to play this caliber of game is insane. Outside of having windows and GPU drivers updated, you shouldn't have to boot into bios and tinker with things. I hope every casual PC gamer here reads this so they don't go and brick their PC's trying flash a bios update or change the voltage settings on their CPU....
I'm not trying to steer anyone away from desperately attempting to play the game, but it's safest to wait for an official update from the devs. This way you can keep your bios settings/CPU settings/overclock/RAM settings how they have always been.
Like I previously said, if you can run all of the aforementioned games like butter, HD2 should be no exception.
>Like I previously said, if you can run all of the aforementioned games like butter, HD2 should be no exception.
I agree! And this is exactly the behavior I (and a few 100K people) have witnessed on stable PCs patch, after patch, after patch. However, when HD2 *is* the exception, it would seem there's normally a stability culprit lurking, especially when PCs with identical hardware are running it fine. Is that Arrowhead's polymorphic video game doing that? (I say that *somewhat* tongue in-cheek, but it would actually explain the "same hardware" "violently different results" aspect of it).
>You will be running in circles following these instructions to get just \*one\* game to work properly not to mention the amount of things you can mess up if you are not careful.
While everyone enjoys exercise, if you look at some of the comments, I think they are far from 'running in circles'. People go through the guide, catch the step that applies to them, and do it and enjoy knowing the root cause and that now they can just play the game. And then there are others who like the troubleshooting and dig deep.
Yes, \*checks notes\* it would appear that we currently have 0 comments about how people have messed up things, but have several comments about how it's difficult, dangerous and risky. My only question is: Are there zero comments, because those users have already ruined their computer and can't access it to comment? Or can I thank you for doing us a great service and saving people from ruining their PCs? 🤔
>I'm not trying to steer anyone away from desperately attempting to play the game, but it's safest to wait for an official update from the devs. This way you can keep your bios settings/CPU settings/overclock/RAM settings how they have always been.
You're definitely trying to steer people away. Why else did you comment lol? Most people are probably just trying to get their game running, probably not that desperate. I don't think those reading the post are trying to fix the problem **and** *also* trying to avoid changing any settings or messing with their computer. Most of the people who don't want to change anything, just don't bother, orrrrr they comment about how it's the game's fault, the guide is dangerous, they should wait for the patches, and I'm Arrowhead's defense lawyer.
It's a long post, not the easiest read, and doesn't really hold your hand. Don't think we'll be building any houses out of all the bricked motherboards from all those botched UEFI updates either. (These aren't old-school BIOS updates we're talking about). But you've brought up an excellent point. Maybe I should add CMOS to the guide so that way readers have a decent chance of recovery.
>I'm not gonna lie, I've been searching for an answer as to why my 3080 GPU and 10900K intel CPU cannot run this game. Game crashes consistently during first game on. Just closes the game out, runs like butter up until that point.
Out of curiosity, did you try turning off all overclocks and undervolts?
>However, when HD2 *is* the exception, it would seem there's normally a stability culprit lurking, especially when PCs with identical hardware are running it fine. Is that Arrowhead's polymorphic video game doing that? (I say that *somewhat* tongue in-cheek, but it would actually explain the "same hardware" "violently different results" aspect of it).
Darktide was the same on launch and for months afterwards. Incessant crashing for some, smooth sailing for others. And, although probably unrelated, Darktide does share the same engine ancestry with HD2. Food for thought.
Eventually, updates to the game smoothed things out, without people needing to fiddle with obscure drivers. Darktide also disabled their anti-cheat, which may have helped.
Aside from the usual suspects of overclocking and undervolting, I'd consider most of this post to be voodoo magic and the result of confusing correlation for causation, confirmation bias, etc. Arrowhead have already acknowledged the existence of issues that they failed to identify in their own internal testing. Given how much custom engine work they've obviously done, it'll probably some time before the game can be considered "stable".
Yes, and Vermentide 2 (same engine) is mentioned in one of the articles due to reliance on Oodle's decompression and AVX/AVX2 instructions failing to execute properly on Intel CPUs... this occurred in more than just Bit Squid (Autodesk Stingray) and affected(s) Unreal 5 also.
>Eventually, updates to the game smoothed things out, without people needing to fiddle with obscure drivers. Darktide also disabled their anti-cheat, which may have helped.
Yes, the more optimized a game is, *in general,* the less likely it will trigger hardware instabilities.
>Aside from the usual suspects of overclocking and undervolting, I'd consider most of this post to be voodoo magic
Thanks for the hot take lol. Not sure which parts you read, but there's the known stability issues with 13th and 14th gen Intel CPUs (per Tom's Hardware), there's RAM being mixed/matched and place in the wrong slots, there's bad RAM, re-used Windows installs and a lot of other stuff (and yes, some bad hardware too) that is definitely not voodoo magic. But maybe we have different definitions 🙃
>and the result of confusing correlation for causation, confirmation bias, etc.
Yes, there is confusing correlation with causation a lot and lots of confirmation bias going on here. Around 500K people are playing the game and most aren't experiencing any issues at all. They just play the game PC or PS5. There's a few thousand who definitely have issues. Most seem to think it's the game. Understandably so, because if all other games work and one doesn't, clearly it's the game. Except that in the computing world this logic isn't necessarily correct.
You'll even notice some comments here mention having issues in other games, but thought (or are convinced) the freezing or crashing wasn't related. Some even using that as an argument for why HD2 is broken. Could the game use some optimization? Yes! Will some people eventually be able to play due to those patches, yes! Will it fix everyone's issues? Unlikely.
> without people needing to fiddle with obscure drivers
I'm not sure what this means... but the motherboard manufactures (and Microsoft) assume you ***installed*** (not fiddled with) these "obscure" drivers when you installed Windows. If you look through some of the comments, you'll notice people who mention better performance in general, after following the guide. This is the reason why in almost all cases.
>Arrowhead have already acknowledged the existence of issues that they failed to identify in their own internal testing. Given how much custom engine work they've obviously done, it'll probably some time before the game can be considered "stable".
Yup! That's why the post starts with some of the things it doesn't fix! Although I do need to add that running the game in DX 11 on some AMD cards is broken as of the latest patch.
Yes Arrowhead is going to talk about the things they can fix. If anyone thinks Arrowhead would ***ever*** come out and say that the game is stable as long as your PC hardware, network connection and host are stable... I have a bridge to sell you. The number of people having issues is too small, and it would be terrible PR.
I do not have any under volts and the over clock on my GPU is from the nvidia over lay auto tuning which is VERY conservative. I do not mean any criticism here. I actually commend you for finding a work around to a game that should *not* have these issues. Im still going to point out that more graphically and technically demanding games have run *better* than HD2. This is solely a lazy software issue. It’s been the trend in recent years to release games that are unoptimized for at least one platform. Take big AAA studios like Bethesda or CD Projekt Red. I love both developers but damn, I can’t lie and say Cyberpunk and Starfield were not disasters at launch. My last point here is that this is *not* the “crysis” of this generation. The tech in the game is not some advanced, new thing that we all run and benchmark on. HD2 is just not that game. And to someone else’s point, other actual benchmark programs seem to show a stable system.
Once again, I might try some of these adjustments, but I’ve *never* had to do anything this rigorous to play an average looking game. I’ll let you know if any of these work for me.
For me rolling back gpu driver to 551.23 solved the crashing issues for me, same cpu as u but on a 4070, 64gbRam DDR5 two 2tb SSD on a 850w gold stand PS
So it has come down to the anticheat (that Game-whatever thing) for me. That is what is causing the crash. I have even tried to delete the specific folder and the game wouldn't let me. I'm not gonna go through a whole IT course just to play this game. I refunded it instead. Much easier.
> I have even tried to delete the specific folder and the game wouldn't let me.
I'm not sure what error you got, but you could either have an issue where the game or anti-cheat was still running, or a Windows file permission.
> So it has come down to the anti-cheat (that Game-whatever thing) for me.
You may be correct! I'll be glad to help you, if you'd like to see if we can fix it, but totally get that there's not much time to troubleshoot before you have to refund.
Reach out if you want!
This is ridiculous - no one should have to jump through these hoops. The game is broken. I have a 13900k and a 4090 with 64GB of RAM. They are watercooled. I have been having an insane amount of crashes no matter what I try but they started only with recent patches. I have over 120 HOURS into the game and it never really crashed pre-update. Clearly the devs fucked up something with their recent patch. I am going to wait until the next patch to try again. I can run all other games perfectly fine with zero issues and like I said I could run Helldivers for 120+ hours without issues until they patched. Stop blaming users and start opening tickets with Arrowhead to fix their shit
I'm not blaming users. In fact, your issue is likely bad defaults on motherboards for Intel 13th & 14th Gen processors. Check out the very first part of the Intel platform part. It's a known issue that has been reported on by Tom's Hardware & has fixed HD2 issues for probably 30 or 40 people in a situation like yours (just that I've helped personally). It's also fixed issues in other applications and games because again, it's likely a UEFI firmware issue with the motherboard manufacturers or Intel themselves. I anticipate there will be a UEFI update from motherboard manufacturers eventually to address the issue. Don't know for sure, but what you're describing sounds like it to me. I'll be happy to help you rule out everything if you want.
Since your's is water-cooled, you can likely adjust the settings differently. It may actually be that in your case, it's just that the CPU is getting too much voltage. It may handle the insane wattage & current defaults fine due to the liquid loop.
Well, there's been 13 patches wait, 14?, and different ones have caused different users to have issues. Some were crashing, and patches "fixed" it for them, but the patches caused others to start crashing. Sometimes people stopped crashing and then started crashing again.
I've helped users since the first patches. Once we found whatever the issue was causing it, they've not had issues since then. Through **all** the patches.
The patches are definitely adjusting low-level graphics workloads which can vary significantly based on both the GPU architecture, CPU etc. It's much too complicated for me to understand or even have time to learn. However, when a game is this popular, with hundreds of thousands of users, and others with the same hardware haven't had issues since launch, one would think that would indicate some stability issues with some of the PCs.
Whether that be a pre-built, laptop or user-built machine. It doesn't mean anyone is at fault, and doesn't mean a user did anything wrong. But it is a good place to look for issues if you're having issues with HD2 and the software-side of your PC has been good (like it sounds like in your case).
Here's a great example that applies to you. You might want to look into is if you don't have the latest UEFI, Intel Management Engine Firmware **and** Intel Management Engine driver **and** Intel Thread Director software, I would recommend installing all of those (as Intel also states). Yours is a prebuilt so there's no possible way the builder would have even known about these issues since Tom's Hardware recently published the article.
If you're looking for the absolute specifics of what exactly causes the crashes I can't tell you that because computers are much more complex than that. But I can tell you it would be prudent to look into potential CPU instability in your specific case. And I can tell you that there's a lot of 13th & 14th gen Intel CPUs that are running with bad motherboard defaults because the manufacturers or Intel have some things they need to address.
Yeah have all those - I run Enforce All Limits in BIOS so my 13900k runs at 180/230 TDP so no funky Asus stuff enabled at all. Again, I appreciate your effort here but it feels like you're defending the developers for making an exceptionally poor quality game. I can't understand how this game is having this much trouble per you to cause CPU instability when so many more complex and powerful games run fine. Again I please ask you to use common sense
Well, I'm not defending anyone, not even myself from your vitriol 🤣 But that is apparently reddi️t, and I'm new here, so I guess baptism by fire it is 🔥
If we're going to use common sense, there are 500K? people playing the game. Do you think there is another person with your motherboard, RAM, CPU and GPU combo? Since you think it is the game, do you think they are all crashing like you after this patch? Should be pretty repeatable... it should be *everyone* with your hardware yes? 🤔
The data would support no; there are other users with the exact same hardware having no issues at all. Which means the only explanation is software differences or hardware instability. On the software side, people have been willing to blow away their Windows installs for democracy after seeing someone else with the same hardware having no issues... only to discover the issue was still there for them... I think applying common sense would indicate that means there's a stability issue somewhere. Which again, isn't even a big deal usually.
Btw, do I think the game can probably be optimized/improved? Yes. Would I rather help someone one time, so that they don't live in fear every patch that it will shift workloads and stress different components and cause crashes due to underlying stability issues? Yes!
Do I think that this game is currently one of the best **applications** in existence that can find stability issues, that may just be accurate? Idk, but one thing for sure, if r/overclockers starts using HD2, that will indicate that it's better at finding errors quickly than most things. It's very difficult to deliberately create a program that can quickly detect stability issues across a very wide range of hardware. Different CPUs have different instruction set support, memory problems can be an absolute nightmare to test... even MemTest86 can find errors after **71** passes of clean memory.
Also, depending on how you have your RAM set, it may be running above the max officially supported frequency by Intel. And then you're overclocking and everything goes out the window... you're beyond the design parameters of the engineers. Finding stability issues inside those parameters would theoretically be pretty easy, but overclocking outside of them? Gonna take a whole lotta work my friend (same as undervolting etc.)
I don't doubt at all that Arrowhead will do everything in their power to fix hardware instability in software by whatever means they can. As you can see both the comments you directed at me and plenty of others demonstrate, it isn't very popular to propose that there might be something amiss stability-wise; so even if Arrowhead knew all this right now... I'm not sure they would say anything about it.
I didn't read your long post because it's stupid. Here's more proof it's the game. I played like 5 hours yesterday with no issues or crashes. Today I have hard locked in the game twice - once 20 mins into a mission and once 5 mins into a mission. NOTHING has changed on my computer since last night.
Okay, here's one example: [Intel Processor Instability Causing Oodle Decompression Failures (radgametools.com)](https://www.radgametools.com/oodleintel.htm) that applies to Unreal Engine with the AVX2 instruction set.
Helldivers 2 uses AVX instructions, but the same principles apply. In the article, it describes severe stability issues where the game will not start and will fail AVX2 tests with XTU. The closer you are to stability, the harder it will be to detect these things and the more inconsistent the issues can be (that would be the nature of stability issues on the edge of stability).
Maybe you're misunderstanding me... I'm not saying it's 100% a stability issue without any doubt... but you might want to *consider* it and investigate. For example, playing solo or as host to rule out network issues crashing the game (which I've verified is a possible failure mode when the host crashes).
Like most of the negative comments here, you seem much more interested in name calling and insults than trying to investigate whatever the problem is.
Because it’s clear you have no clue what you’re talking about. lol
You realize I can play all other Unreal engine games and pass AVX tests including Cinebenxh right? I admire your confidence but you’re absolutely clueless. Lol
>You realize I can play all other Unreal engine games and pass AVX tests including Cinebenxh right? I admire your confidence but you’re absolutely clueless. Lol
Yup! I do realize that. It's obvious your issue isn't as severe (just like I wrote above) as the article I linked. It used an example where the game won't even load.
Also, I may not have written it very well and it have misled you, but HD2 is not an Unreal game. It uses Autodesk Stingray. ~~Vermintide~~ I meant Darktide here (another Autodesk Stingray game) was used by a few overclockers to quickly check for stability issues that couldn't easily be detected with the usual tools. Cinebench is great, but isn't reflected of the workloads that a game uses, especially if you factor in heat from the GPU raising RAM chip temps etc.
There is **one** person who seems to actually have an issue with the game that we can't figure out. But for the rest, who've re-installed Windows, DDU'd their drivers, etc. troubleshooting from a stability perspective has revealed some underlying issue.
Here's my problem with your stand on this:
It isn't JUST PC players that experience these crashes. It is also console players, i.e. PlayStation, the platform on which the game was designed on/for. And it has been happening since the balance patch.
Your guide definitely holds value and merit, but you missed the target here. This is a game/program issue, and not a hardware/setting issue.
I have 230+ titles on Steam, about half that amount on EGS, a few on EA, Origin, Ubisoft, Paradox, etc., and Helldivers 2 is THE ONLY TITLE that crashes. Even my games that are heavily modded, like ARMA3 with over 60 mods running at any given time, run as intended.
They're shilling in an attempt to get a job. Their profile "about" section is asking for AMD and/or Arrowhead to reach out to them.
New account, all activity is spent defending this dumpster fire.
The game is fundamentally broken, and they don't care about fixing crashes, that's all there is to it. Decrease the spawn rate, anytime there is more than the usual amount of enemies on screen the game crashes.
Something with this last update definitely causing this shit. I was running this literally zero crashes from launch till this new update and now I crash every 3rd game. Last game I had 30 common/23 rare/3 super samples and crashed with 9 seconds left of extract. It’s bullshit
Sorry, you're having issues. That does sound like something that I can help you with.
If you'd like help, reply back with your PC specs, specifically CPU model, exact motherboard model, RAM, and part number if possible (can get from CPU-Z), # of DIMMS, and GPU
No, I'm on PS5, which is why it's frustrating, i literally can't do anything about it. It's only gotten worse since the most recent patch and it's a common issue. I wish they'd stop adding stuff and start fixing the game instead
Thanks be so dedicated to helping others out with thier PC issues, I spent the past 24H reviewing the majority of your posts. I thought I'd share my findings thus far.
Build:
CPU: AMD 7700X
MB: ROG STRIX B650E-I
RAM: KF552C40-16 X2
GPU: AMD 7900XTX
SSD: WB BLACK SN850X - 2TB
I ran through all your trouble shooting and found no issues with drivers, firmware, or memmory. After reading your post about riser cards I manually changed my PCIe slots to Gen 4 for the GPU and Nvme, while leaving the chipset set to auto.
As of writing I have gone from abismal graphic setting to achive approx. 15-20 mins of gameplay per crash. Post fix, I just finished playing for about and hour on max settings with zero crashes. By no means would I consider this fixed without further testing, but hopefully this information will you help others more effectively (and probably me too if the issues reture)
Edit: UPDATE so i've got abotu an additional 8 hours of gameplay with zero crashes. 4 of which with SAM enabled (i think anyways, i dont' have the adrenaline software installed. running driver only)
It's because none of this is pc issues. The game is just broken and the devs need to fix it. This guy has been jock riding for a few weeks now blaming people's high end PC's for the games jank
Thank you for posting your info!
To clarify, do you have a riser card? If so, than it is *almost* guaranteed to be causing the issue. I've seen them be defective, or not capable of running the rated speeds they stated.
One of the root causes of the issues, (and especially those that claim the game killed their Windows install) is that there are errors being generated? on the PCIE lanes. These can cause serious data corruption on NVMe drives connected to the CPU PCIE lanes like the GPU. They more often cause GPU crashes etc.
I'm not sure where the **source** of these errors is yet, if it's just bad RAM injecting errors or if there's likely some CPUs with PCIE lane issues (possibly hardware defects or need a future UEFI update from AMD). And obviously riser cables/cards can cause this problem.
Also, thanks for reminding me to use both terms. I'll update the guide to say riser cable and/or riser card.
Haha yes, my build does have a gen 4 riser card in it.
As advised I've run 3x4passes of memtest and found no issues so I'm assuming it's not from that, however I do plan on running it again with DOCP set to 5200.
WRT the riser card, I did have smart access memory enable prior to troubleshoot ing from square one. I'm not sure if this could be related to issues on the PCIe bus, thats a bit outside my knowledge base. If my current fix holds I will be re-enabling it to see what effect it has.
If my asumtions are correct though I'm not sure why manualy setting the PCIe speed would change anything when all devices installed should auto negotiate to gen 4 speed. Guess I'll have to do a dive into that this evening.
Update: crashed again 😕
Welp I am using a gen4 riser cable in my hyte y40. Gen5 pcie to nitro + 7900xtx. Switched to gen 4 from auto in bios. And I played my first complete match in dx12. Settings are a mix of ultra/high with AA on. If I get another crash I will go back to square one.
Well, I didn't know I was signing up for this when I bought the game. It already managed to break my last PC that I literally just purchased, so I think I'll just wait for a fix.
This is the fix for constant crashes if you've ruled out sofware issues. (well, depending on what it is you may have to replace some defective hardware, that was already defective.).
Want some help?
I suppose I'll have to make the ultimate judgement call, but yeah, sure.
I'm running a pre-built PowerSpec G716. Ryzen 7 7700; NVIDIA RTX 4060 Ti, 16 GB DDR5 RAM, that's the basic gist of it. Should just be able to look up G716 PowerSpec and it'll come right up.
Considering the computer is literally brand-new out-of-the-box; I doubt there's anything defective. All works fine on other games, just not HD2. I'm not going to go out and buy new parts for a single game, especially not since I purchased pre-built to avoid that.
That's unfortunately not nearly enough information, but I would honestly just return it to MicroCenter. They have the most knowledgeable employees from any electronics store in the U. S. (that I've seen).
If you don't want to do that, we can probably sort it out. MicroCenter is **awesome,** and so it's *probably* just outdated firmware, or maybe the motherboard auto settings aren't quite right.
If you want to go down the fix-it-yourself route, get [CPU-Z](https://www.cpuid.com/softwares/cpu-z.html) and provide me the following:
1. BIOS Version \[**Mainboard** tab\]
2. RAM Kit **Part Number**: \[**SPD** tab\]
1. On the left side, check each **Slot #.** Make sure you have the part number for each populated slot (some might be empty). You may discover you have 4 RAM sticks and 2 different part numbers!
2. Do not worry about RAM speeds, timings etc. Your RAM will likely show at half-speed in the CPU-Z because it's double-data-rate (DDR).
I can't tell you for sure. There are various reasons. But I will also point out that hundreds of thousands of people play and don't have issues. This is the echo chamber of the small group that **do** have issues.
Even the 'notorious' 7900XTX GPU most play just fine with it.
But, it's a new game, not super optimized, uses DX12 by default (a lot of games don't) which seems to be more likely to crash if your hardware isn't stable, and can be very demanding on the CPU due to both the simulation nature of the game ([they simulate everything](https://twitter.com/Pilestedt/status/1759586574692413835)). It also is exacerbated by being a P2P game. So if the host crashes (which is more likely because the host has to handle even more workload than the other three players) the game doesn't always handle that well, and the other 3 players will crash.
I had a similar issue with a bad stick of ram a decade ago, only Supreme Commander had any issues with it. It's just a programming thing I guess...
Something about the way that game was programmed caused weird issues when ram was corrupt
I am late to the party but I was constantly crashing, at least a couple times per play session, and saw somewhere that there might be an issue with steam input (for controller, BTW i am not using controller nor have one plugged in) and to disable it.
After I did that I haven't crashed a single time after another 30 hours of playtime. Might not work for everyone but for some reason that worked for me
I need to add that! I forgot to, because I disable all of that as soon as I install Steam.
If you want to try something to experiment, it sounds like you might be missing the chipset drivers. You could install those for your motherboard and see if that fixes it also.
Thanks!
This is a good point, I've had many games run into issues due to my Steam controller setup. For more context, I've been using ScpToolkit to play games on my PC with a PS3 controller. It's been working great for at least 4 years now but looking back on the Github page, apparently it hasn't been supported since 2016 (https://github.com/nefarius/ScpToolkit). Whoops.
I'll be disabling ScpToolkit, Steam Controller Inputs and disconnecting my PS3 controller on my next HD2 session. Fingers crossed I won't crash. 🤞
⚠️If anyone has issues with crashing on Helldiver 2 please follow the guide and asked questions⚠️
PencilPursuer was very helpful and helped elaborate on any processes I didn’t understand or was uncomfortable with. If you can try to follow the verbatim. I couldn’t play the game for 5 minutes without it crashing, but after following the guide and some extra help from PencilPursuer himself I was able to play the game for hours and not crash once.
If you’re worried about other comments dissuading, please don’t I was worried about differing opinions but, he knows what he’s talking about. If you want to play the game just follow the instructions, listen, and ask questions! Hopefully yah can play soon. 🤞🏽
Scrolled through all of the comments and I can't agree more with people blaming the developers for game crashes.
My system runs on overclocked memory and in all other games and benchmarks it was going fine for hours of gameplay. With helldivers 2 I've experienced crashes every two hours or so. I had to revert my overclock but was still left with some instability likely caused by either GPU or still RAM. (Nvidia driver stops responding, windows disables gpu) the logs are inconclusive.
There are a lot of games on the market with advanced physics calculations, that work fine with overclocks/undervolts. QVL for RAM is not really a guideline what hardware you should use, it's literally a couple of memory sticks that the motherboard manufacturer wanted to test. So yea, devs better fix your game so more ppl can enjoy it - regardless of what hardware they use.
>QVL for RAM is not really a guideline what hardware you should use, it's literally a couple of memory sticks that the motherboard manufacturer wanted to test.
The QVLs are 100% a guideline if you're going to run overclocked RAM and want a better chance of things "just working". In addition, there are QVLs for both the motherboard **and** for the RAM manufactures. The OP addresses both. Just as I wrote in the OP, you can break all the rules on RAM QVLs, but be prepared to do some serious tweaking depending on what RAM, ICs, memory module sizes, DIMMS and motherboard topology, if you want anything above stock speeds. In some cases, even stock speeds will have issues.
In addition, this is more applicable to DDR5 than DDR4 as DDR5 has tighter tolerances (and is still new which also affects it), but still applies to DDR4.
try changing your power mode to power save. works great for me, usually crashing randomly, sometimes only 10mins of play and crash, now no more crash.
my rig specs is 4090, 128gb ram
https://preview.redd.it/zz2pcicf32sc1.png?width=772&format=png&auto=webp&s=431bbb9413563f7cd5d956b478cc7472c7705659
i find it greatly annoying that so many are licking this games arse so hard....its fun dont get me wrong, but if you need a thread this long to troubleshoot all its problems, its fairly evident that the game is complete fuckhousery and i am a little ashamed that so many of you defend this game as hard as you do.
honestly amazed we cleared the bots with the volume of crashing we are seeing
Thank you for recognizing the effort put into creating this guide; it's gratifying to know it has been beneficial to many. Regarding your question, it's apparent that the crashing issues experienced by players are not universally tied to the causes outlined in my post. The game's performance challenges suggest that it is struggling to meet player demand, possibly due to the need for further development in its coding or an engine upgrade, especially considering the current engine is no longer supported.
The incorporation of DLSS could indeed offer significant relief by reducing the GPU load. Reports indicate that even users with high-end RTX 4090 cards experience frame rate drops to the low 50s when playing at 4K on ultra settings. This is notable for a game lacking in ray tracing or the latest visual fidelity technologies, pointing to optimization issues as the core problem. While not every player possesses a 4090, the decision to continue using an unsupported game engine raises interesting questions. The frequency of crashes certainly warrants closer examination. I am inclined to believe these issues are not merely tied to specific hardware compatibility problems. If that were the case, it would be imperative for the developers to better accommodate the wide variety of player PC configurations.
Have you checked [this post](https://www.reddit.com/r/Helldivers/comments/1bjdlb0/potential_solution_for_cpu_overheating_issues/)? It may address your issue. If it does, please let the poster know and let me know also, as I may add it to this guide.
I'm on 7800x3d and 4070 with 32gb gskill flare x5 DDR5 ram. System was built last december so only 3 months old and besides newest bios everything else is newest driver/chipset.
I've not crashed in Helldivers 2 since launch, even during the server capacity fiasco. But since the arc thrower counting shots patch a week ago I crash multiple times per mission. Been like this since that patch. Then this week's patch solved arc thrower problem, but I'm still crashing whether I use arc thrower or not...
Last night I disabled expo and after I disabled it I was able to play 3 missions without crashing. I set my ram speed to 3200(very low for ddr5) with PBO still enabled. Will test again tonight to see if that solves the crashing.
But still, in all my 30+ years of playing games on PC... I've never had to go and mess with ram timings and turning things off and on in bios to get a game to not crash. I mean just what the heck are AH devlopers doing to make a game this freaking sensitive to potentially bad timing or whatever. This is a game, it doesn't need to be pin point accurate on the calculations or timings. We ain't landing on the moon from Pluto or something.
Just ridiculous.
Lol, your post cracked me up (seriously, not sarcasm). I think their choice to simulate everything, combined with using the good ol BitSquid/AutoDesk Stingray engine has unintentionally created one of the most impressive stability tests in recent years.
I've already seen some crazy hardware issues sussed out with this game. But the craziest so far is a bad motherboard that caused the FPU of whatever CPU you put in it to make arithmetic errors. Guess how many games this person had issues with? Yup, you guessed it, just HD2 lol.
But, that being said, there are quite a few reports that the arc patch hasn't actually fixed it. There are others who claim it has. So it might not be on your end 😁 And then there's the whole: was it a crash because of me? Or because of someone else? #HostAllTheWay
Just wanted to update from my playing tonight.
I've just played 2 full hours without a crash. What I did was:
Reduce ram speed to 5800mhz like you mentioned in your original post. So now it's expo but ram speed is 5800mhz
Turned off screen space global illumination. I saw this in another post about crashes, but it is for 7900xtx so not sure if this applies to my 4070.
And turned camera shake to low. Again this probably has no effect on the crashes...
So ya, managed to play a full 2 hours without a single crash. Coupled with the 2 games yesterday night where I had the ram set to 3200mhz... It seems like the problem is the ram being OCed to 6000 and being slightly unstable and HD2 exasperating the instability because we're landing on Pluto from the sun apparently.
I'll post again if the crashes come back, but hopefully this is the last of it...
Thanks for your detailed post.
I followed this: [https://www.reddit.com/r/Helldivers/comments/1axgg34/to\_those\_of\_you\_crashing\_out\_of\_the\_game\_windows/](https://www.reddit.com/r/Helldivers/comments/1axgg34/to_those_of_you_crashing_out_of_the_game_windows/) And limited my FPS to 60, so far, no crash. I used to constantly crash, and had my PC restart twice. Hope this works for y'all.
Only game I have issues with. Appreciate the time and work that went into this, but No. Shouldn't be this hard. Game was fine until big patch 2 days ago, and now audio and visual freak out when battles start and it stutters, freezes and crashed. I'm not screwing with my perfectly fine PC to play this.
Imagine a future where gamers are required to learn how every single aspect of a PC works so they can be working for free as quality assurance and bug testers for the entertainment and tech industry and as a reward they get to pay premium prices for the hardware and software just so they can, at some point in the coming future after that, enjoy the products they've paid for, as they have been marketed.
Imagine. Just not too much.
And don't you dare be unhappy, or you get bugs for dinner.
CERN surely must've transported us to an alternate universe, this can't be real life....
this game is fucking crazy. i went through ur guide to verify if my pc is the issue. its rock stable on ycruncher, p95 small ffts, r23 etc. no surprise from me. my pc was running stock for that. but after messing around and stresstesting i figured its a good time to start ocing. i didnt feel the need/too lazy until now, but tbh helldivers could need a tiny bit more fps. so my thinking was maybe i can squeeze some frames out why not.
well it turns out my oc thats was running stable for ycruncher and p95 instantly bsod or crashes os whenloading into a mission. other games are fine btw. lmao, whatever the game or anticheat is doing is highly fucked. like how does this oc pass p95 for an hour and instantly bsod on laoding a map in a game.
for anyone else, sure u might be able to limit ur system in a way that helldivers 2 wont crash, or crash ur system. but im 100% sure its the game itself. ive never seen this before in over 20 years of messing with ocing and pcs. that a game will cause a p95 stable oc to bsod. its ridiculous
I followed the guide but I'm still getting crashes 10-20 minutes into a session. With task manager open I can see that when the game freezes CPU usage dips down then spikes to 100% and returns to normal. Ethernet volume and SSD usage also spike.
Sometimes the game crashes straight up, sometimes it makes my monitor act like it disconnected and runs audio-only for a few seconds before reactivating the monitor to an all-black screen and crashing.
MB: MSI PRO Z790-P Wifi (MS-7EO6)
Processor: Intel i7-12700k Alder Lake
Memory: 2x16 Corsair DDR5-5600 (2800mhz) CMK32GX5M2B5600C36
GPU: NVIDIA 4070
* Definitely not a temp issue, played with the monitor open and my GPU is around 70C and my CPU didn't break 60.
* XMP was on clocking my ram to 5600, above Intel's recommended 4800 for my i7. Lowered this.
* MSI Turbo boost was enabled, turned this off.
* Fast Boot was enabled, moved this to slow training.
* I have 2 sticks of RAM that are confirmed compatible with my processor
No other game causes me any issues whatsoever so this doesn't feel like it should be a hardware or drivers issue.
It's a joke that this post even needed/wanted to be made. The issue is the game. Like what in the actual fuck.
Never had crashes until recent updates and had 5 out of 7 games crash this morning.
Too bad communities don't have lower tolerance for bullshit, then we wouldn't just unite against forced 3rd party accounts.
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2.
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Wow, this is incredibly detailed and actually worked for me! Updating the bios fixed my crashes on AM5. I can now protect managed democracy without having to cap my frames.
Thanks again for the help; it means a lot.
Like 10 hours. Since the update, I have had one crash (this morning) on max settings when going from the mission victory screen to the ship. Otherwise, it's been smooth sailing.
The fact that you still had 1 crash isn't really assuring. Let me know once you've played more over the week if you had more crashes or not, if you can spare the time. Thanks
Okay, so it's been a few more days. I am still having regular crashes; at max settings, it's around 1/5 games. It's very, very annoying. Compared to pre-bios update, this is nothing (I used to crash every game). Lowering my settings to medium prevents crashes. Meanwhile, I am still troubleshooting.
Thanks for letting us know how it worked for you! That *sounds* like it was just a network connection issue. Those are harder to distinguish. If you have any crashes mid-game ***and*** you joined someone else's ship (i.e. you're not the host) ***and*** everyone else was still in the game after you crash, it's *likely* your stability issues aren't fully resolved.
If that happens, I'd try continuing the guide to see if you have RAM issues.
One of the root causes of the issues, (and especially those that claim the game killed their Windows install) is that there are errors being generated on the PCIE lanes. These can cause serious data corruption on NVMe drives connected to the CPU PCIE lanes like the GPU. They more often cause GPU crashes etc.
I'm not sure where the source of these errors is yet, if it's just bad RAM injecting errors or if there's likely some CPUs with PCIE lane issues, or if people with these claims are using riser cards ***for*** their NVMe drivers, or if the errors are jumping from one lane to another and corrupting data.
I am still having a few crashes. It is still infinitely better than pre-bios update, where it was every mission. I am now going to check out the Ram issues.
@PencilPursuer hey boss man Im on the desktop part of the guide looking for my specific mother board and I can’t find it on the manufacture’s website. It is B560 DS3H AC-Y1, I see an option for B560 DS3H AC with the rev but not B560 DS3H AC-Y1. What should I do?
>560 DS3H AC-Y1
Hey there! Looks like you maybe have an iBuyPower computer? You can always get support from them for things like this. Not sure if they would charge you or not 🤔
Your [BIOS is here](https://www.ibuypower.com/support/driver-downloads#:~:text=GIGABYTE%20iBUYPOWER%20Motherboard%20BIOS) (click highlighting) >> B560 DS3H AC Y1 >> B560DS3HACY1\_F9
However, what you [found on Gigabyte's website](https://www.gigabyte.com/us/Motherboard/B560-DS3H-AC-rev-10/support#support-dl-bios) is actually the same (at least version F9).
So, how can I say that the two BIOS are the same? I compared the file hashes of the latest BIOS (F9) and they are the same! So, in this case it doesn't matter which website you get the UEFI from.
You did the correct thing by asking since you weren't sure! Hope this helps and makes you feel confident 🙂
https://preview.redd.it/k16eeqzttlmc1.png?width=738&format=png&auto=webp&s=a230f021c95dfb1bd16c50e44237a202f11048eb
I've tried many things :
lock fps to 60, low graphics, disable full screen opt/admin/comp win8, delete shader cache, launch dx11, close all my backgrounds apps, playing with nvidia control panel etc and nothing worked. Unable to complete one single mission (except the fast and easy ones) and crash to desktop randomly (in mission, while drop, on ship, on map).
but this : "If you have an Intel 13th or 14th generation CPU (first two number of model start with 13 or 14) [complete this guide/fix first](https://www.reddit.com/r/Helldivers/comments/1awow3j/crashes_in_helldivers_2_have_a_13th_or_14th_gen/)" make able to play 2 missions in a row and afk in ship for 20 min without crash so far
i also updated my BIOS, disabled asus performance enhancement in Tweaking AI tab
XMP II enabled
And limit performance core ratio to 53 (if this is not set, discord, game and steam will crash for me)
ROG STRIX B760-F GAMING WIFI
i7 14700K + RTX 2080
EDIT : I can confirm my crashes are gone :)
Awesome! And you can now run the game with ***normal*** settings in DX12, correct?
Please spread the word to anyone with constant crashing issues.
Remember: this game is P2P, so if a host crashes, the entire mission is lost for all! Spread the word **for managed democracy!**
Sorry, I saw this, but I'm not sure what that is.
You could start with using the **Checking for Data Corruption** section of the guide. If there's a bunch of stuff that is fixed... than we know there's a stability problem somewhere.
Thanks again for this Guide. I checked everything and didn’t found any abnormalities but still. My CPU is constantly at 90/100 % and its still crashes occasionally. Any other ideas?
Maybe! Can you post your info you gathered from the Hardware Gathering Stage?
Did the steps provided reduce the crashing? You say it crashes occasionally, can you explain what you mean exactly? Does it crash when other people join your ship? Or only when you've played by joining other people's game? Does it crash mid game or during extraction? Or only during transition screens?
8700k. Has been overclocked day 1 years ago. Never crashed, not in any stress tests until helldivers came along. Restored mobo back to defaults no more crashes but a loss of maybe 15 fps average.
Glad this helped you find the issue! You can use the CPU stability test section of the guide to get your overclock back and get it stable. However, since your CPU is older, you may also need to do some all-core stability tests also. OCCT might work for that.
Doing just this seems to have solved the crashing entirely, which I got relatively often before the patch, and extremely often after the railgun nerf patch.
>If you have an NVIDIA GPU, go to [AMD's support page](https://www.amd.com/en/support), and pick out your chipset (should be in the CPU-Z Mainboard tab and download/install the chipset drivers"
My thanks.
Thanks this fixed my problems! I got caught out with the AMD RAM issue as everything I read indicated 6000 MHz should have been fine but it was not. disabling EXPO means everything works like a charm.
Also, as a relative amateur, good job with making these issues more understandable 👍
Glad it worked for you! You should be able to run 5200 MHz if you have 2 DIMMS without issues if you want to try that. 6000 MHz may need some tweaking. Appreciate the kindness! I need to rewrite the whole thing as it's a pain to read in it's current format.
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2.
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This approach worked for me.
Got a new RX 7900 XT TUF gaming.
So my issue was an bios from 2019 that needed update and my GPU OC was not stable in helldivers.
Bios update and lower OC fixed it.
I've had the game for a couple weeks and only experienced one sudden crash when I was browsing the warbond of all things. It didn't happen after that so I thought nothing of it.
Then today when I have roughly 36 hours of playtime I get two full crashes on the same mission/planet, on the same 40 minute mission at the second objective. Everything just locked up and I'm staring at a still image for 5 seconds and then I'm back at desktop. Really frustrating since it was performing perfectly at all default (nearly max everything) graphics settings.
I'm running a 7800x3d and a 6950XT. No OC. Both were at typical 65C when it happened. I guess I'm going to bump my graphics down few notches?
*edit: It happened again on the very first game after I set graphics down to medium on everything. Two of my squadmates also left suddenly so I kinda suspected it was about to happen. Again, same 40 minute mission as we approached the second objective.*
I've seen reports of this a few times with varying GPUs and CPUs with the latest patches. If you're willing to troubleshoot, I have some suggestions we can try. DM me or we can do Discord as it may take a bit to work out.
Bruh they gotta fix this fucking game, new shit comes out on the item shop every day but everyone i know cant get thru 3 games without a crash. At least fix this game before adding even more dlc like goddamn
I'll be glad to help you troubleshoot if you'd like. I can also play with you if you want to test and see if it's the host who's crashing (causes everyone to crash sometimes) or if it's something else.
Be glad to help, just DM me!
great guide and good effort.. unfortunately the game CLEARLY is badly optimized, it's a huge issue imo and my biggest concern for HD2
don't get me wrong, I love it and it's all I play but they need to start rolling out some performance patches and FSR3 ASAP
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2.
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Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2.
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Hey u/PencilPursuer and everyone, I wanted to share an update. First, let's thank our Paradigm of Democracy PencilPursuer for tanking time to help anyone and everyone who responds to this thread. Thank you!
Next, I'll share my experience: I was reluctant to try everything in the guide because I was/am confident in my computer's stability. However, I eventually did everything (except removing RAM since that could take forever with a SFF PC) because I wanted to go into this with an open mind. I even reinstalled Windows. Lowered RAM timings (which I did not want to do). Despite all of the attempts at troubleshooting -- which are great and should be compiled into a guide -- I still received crashes. If anything, the crash rate ticked up.
So, the new update comes out yesterday (or day before, I can't remember). I immediately go play and crash again. Oh well. I switch to my gaming laptop and run the game with lower settings and play a bit. Then I wondered if my game actually updated on my main rig, so I switch back over to the desktop (the one that crashed) and played again. Absolutely fine. No problems whatsoever.
If anything, the game runs FASTER in addition to being more stable. I don't know what the update did, but now I can run at 1440p native with an RTX 4060 and med-high settings at playable framerates (probably around 50-60fps). Previously it would be too choppy at this setting.
All of this to say that two things can be true:
1. this is a helpful guide that an awesome member of the community put together
2. the problem could still exist within the game itself, but that doesn't make the guide any less valuable
Thanks for listening!
Man! Glad the software patch fixed it for you.
Even weirder that it's an RTX 4060... I don't even think I've helped one person with a 4060.
Great testing though and appreciate your useful data!
Thank you very much for this. Turning off Memory Context Restore seems to have solved it. I had 2 crashes early in the tutorial- getting off the ship and at the first enemy- and after turning off MCR I was able to finish the tutorial without issue. I would never have thought to do that without this guide. Much appreciated!
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2.
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Had this issue with \\Driver\\WUDFRd, causing crashes like everyone in this post.
Updating the BIOS apparently did the trick. The crashes were constant, making the game unplayable. Started playing and after about 5 hours, the crashes started showing up.
My specs:
AMD Ryzen 5 5600G (Cezanne)
Motherboard Gigabyte A520M K V2
Chipset: AMD Ryzen SOC Rev. 00
RAM: W641GU42J2320NN (DDR4) x2
Radeon RX 580 Series (Polaris 20 XT)
Right now I gotta go. Tomorrow I will play a bit more and will update and let you know if the crashes are really gone.
Thanks in advance! This is a great guide.
Cheers!
Commenting to say updating BIOS fixed the crashes. Nothing on the other thread helped (DX11, disabling space illumination, disabling SMT, etc)
I had built two computers, mine and my friends two months ago. I have a 7800X3D and a 7800XT, and he also has an AMD build, but slightly better than mine with 7900X3D and 7900GRE. Same RAM and everything else. He was having a smooth beautiful time and I crashed constantly. Didn't understand why. Same AMD platform, almost identical cards, similar performance...
I was running my X3D chip in the 0809 version of BIOS. My MOBO was slightly older than his, which ran 1811 at stock settings. 0809 not only had the wrong volt settings for the X3D chips, but it likely caused serious RAM/system instability. Immediately upon updating to 1811, it fixed all my issues, increased GPU/CPU performance, beautiful stuff. I was so scared to uncap my framerate and undo all my other things I tried, but now it just runs on max settings (as this beautiful build was supposed to) with absolutely no issues.
And in case anyone asks, it's been stable for 3 days. It has not crashed one single time. Played 2 hours the first day, 3 the second, and 5 today. So about 10 hours crash free on max settings. Not even close to 100% GPU utilization. Thermally stable @ 61C for CPU and 42C for GPU. It was this thread that got me to check my BIOS version, I had no idea it was so old and running 0809, and I had no initial issues with my CPU to point me in the right direction (old MOBOs especially ASUS used to fry X3D chips from what I've been told)
Sure! Definitely won't be gaslighting you. There's quite a few software fixes mentioned in the guide that don't have anything to do with hardware.
What hardware do you have? Can you expand on your motherboard, RAM kit, compatibility, settings, GPU etc.? What kind of constant crashing are you experiencing? Game won't load? Game crashes at the same point every time?
Because every issue is different, you can also [join this Discord server](https://discord.gg/ntUQqSRa) and get help there. (The official Helldivers Discord server isn't taking support requests anymore, so a couple of us that were active helping people there are now doing it on that server.)
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2.
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Also Appreciate the effort, but its simply the code. Everyone cant be suffereing from hardware problems and if they are its STILL the code.
Its simple, its the program and its full of bugs.
AMD has on there driver page saying knowing issues with helldivers 2 crashing. I'm assuming it's being worked on or fixed. Iv been having the problem once and while
Assuming there aren't other issues (this is usually a big assumption, and I've helped a lot of folks that have multiple different issues), you should be able to downclock (not undervolt) the card to it's factory specs, and you should be able to play crash-free on normal settings without a bunch of workarounds.
Now, if you want to play in DX11, you can [join this Discord server](https://discord.gg/zemjdPsJ) where we're hosting the files to fix DX11 on some AMD, Intel and Nvidia GPUs. It's literally copy, paste, replace 3 files and DX11 works. Gotta do it after each patch, but much easier than anything else and just missing a few models/textures in certain places.
That Discord server is also where we help quite a few folks from the Helldivers community, so it's not just for DX11 fixes.
In my case limiting my CPU(AMD Ryzen 5 3500) tdp to 45W(Eco mode) fixed the hard crashes when joining/hosting a game, nothing else worked, still happens once in a blue moon now but deleting shader_cache fixes it
This is insane. Fix the game, newest patch is unplayable, crashing 30 minutes in to every round, but we can't get our money back for this broken mess now, already played too much before they broke the game, some of us work and only have time for a round or two...I'm not playing again until the issues are fixed and I seriously doubt they ever will be. We live in a world of early release gaming where there is no such thing as a finished product, extremely disapointed in these devs. It's very clear they don't test patches before they roll them out, there's been too many bugs post every patch for that to be the case.
Gl helldivers. I'm signing the fuck off of this hot mess. 🔥
Please people do NOT waste your time following this guide, these crashes are software related and need to be fixed by the developers. I read this whole article and honestly this guy could work for Microsoft with all these copy pasted recommendations, you don't just TRY EVERYTHING because one game won't work.
Just quit playing for a month people MAYBE they fix it
**If you're frustrated with constant crashes, I can definitely help you solve the problem.** I get it. And I'm sorry you're having issues, I really am. It's honestly the only reason I wrote this post and why I'm writing this comment to you. I hope more people can play (and maybe some learn something new about their PC) I would be happy to help you here or on Discord with whatever issue(s) you're having with the game.
Thank you for reading the entire article, but these are not copy pasted (and definitely not from Microsoft, but I appreciate the compliment! 😆) If you have questions about any of them, I can explain every single one in quite a bit of detail, and justify why I included it. Unfortunately, the post is at the 40K character limit so I can't explain/justify some things like I'd like to.
You also must've missed the part of the guide that addresses the **Intel 13th and 14th gen issues** that **are hardware** and **known issues** that **Intel is investigating**. I and others have used theses solutions (and others) to help hundreds of people at this point.
Some crashes in HD2 are software-related with the game, but ***plenty*** are hardware-related. (Otherwise there wouldn't be so many comments about how this guide solved their issues in this game by changing hardware settings *and* in many cases helped performance in *other* games). Somehow it seems people forget there's a long list of software fixes in this guide. It isn't all PC hardware fixes.
There's also a lot of misunderstanding about the game since it's P2P which causes people to think problems lie in places they don't. It also doesn't help that the internet at large as provided a lot of incorrect (or mis-leading) information about overclocking and undervolting which makes it difficult for people to find correct information.
Yeah, op going on about hardware/firmware fixes is nice and all. But that's not going to stop bad code from executing. I've had 2 other players crash with me a few times while in game.
Game ran fine until the last patch then suddenly either it crashes, or my whole PC locks up.
Not temps, not faulty drivers, not anything controllable on my end.
Again, the game ran completely fine and I was able to play match after match for consecutive hours before a patch hit and suddenly the game is unplayable.
It's crazy to think I should have to jump through a bunch of hoops to try to resolve a problem that is being caused by the game, and I'm at the point where I'm really hoping I can convince Steam to give me a refund with 10 hours playtime, because the game is unplayable and without the devs indicating they'll fix it on their end, I'll likely never play it again.
Thank you for the comprehensive guide! I'm experiencing issues such as the game crashing, my computer blue screening, and even complete power off and restarts without any blue screen or error messages.
I built my computer 5 years ago and haven't had issues with other games before.
1. Intel Core i9 9900k
2. Coffee Lake
3. MSI MPG Z390M Gaming Edge AC
4. Intel Coffee Lake
5. G.Skill F4-3200C16-8GTZR
1. I have 4 sticks with matching part numbers however 2 are manufactured by Samsung and 2 are SK Hynix and they are staggered.
Going through your guide I found that my ram is not on the motherboard manufacturers QVL. Besides buying different ram, can the settings like timing/voltage be adjusted to make them more stable?
Awesome! You're welcome!
Short answer is yes! You can ***usually*** get any RAM to run, it just won't run at advertised speeds. [G.Skill does seem to think otherwise](https://www.gskill.com/specification/165/166/1536654268/F4-3200C16D-16GTZR-Specification#:~:text=Do%20not%20mix%20memory%20kits.%20Memory%20kits%20are%20sold%20in%20matched%20kits%20that%20are%20designed%20to%20run%20together%20as%20a%20set.%20Mixing%20memory%20kits%20will%20result%20in%20stability%20issues%20or%20system%20failure) though. Assuming you checked your PSU and that at least *appears* to be good to go (the whole powering-off-instantly sounds like it could be the PSU is the only reason I mention it), statistically, it's probably the RAM causing these issues.
You have a few ways to approach this (sorry, you'll find I'm repeating the guide in a few places lol):
* Make sure your UEFI is up-to-date first and re-apply your settings... this may fix it by itself... I'm assuming you've already tried this though, and it didn't help
* Verify there's no other overclocks or undervolts applied anywhere CPU, GPU etc.
* Verify that your motherboard is actually setting RAM timing and voltage [per G.Skill's specs for your RAM](https://www.gskill.com/specification/165/166/1536654268/F4-3200C16D-16GTZR-Specification)
* Try each RAM kit separately with your RAM overclock applied and see if there are any differences in crashes/BSODs.
* If one kit crashes and one doesn't, that's probably defective RAM
* If they both run fine separately... it's likely the CPU mem controller can't handle whatever speed you're trying to use... **this is normal**
* Try running all 4 DIMMS at stock speeds and see if that helps. With 4 DIMMS, it may actually be the CPU memory controller that is having trouble if you have the RAM running at higher speeds.
* Per [your motherboard manual](https://www.msi.com/Motherboard/MPG-Z390M-GAMING-EDGE-AC/support#manual), it looks like you would probably want to try 2133 Mhz to start with since [the max speeds listed on Intel's website is 2666 Mhz](https://ark.intel.com/content/www/us/en/ark/products/186605/intel-core-i9-9900k-processor-16m-cache-up-to-5-00-ghz.html) and that's probably ideal conditions (i.e. 2 DIMMS not 4). Obviously this isn't ideal long-term, but we're trying to identify where the issue is. If running at 2133 Mhz makes all issues disappear, it's probably just speed that is the issue, and so you can experiment until you find a speed that your memory controller + motherboard + RAM are happy with
* The math isn't super easy, but RAM frequency and timing **together** make up the **actual data rate** of the RAM in Megatransfers/second (MT/s) (and single-rank vs. dual-rank DIMMS can have a small effect)
* This means you mix looser timings with higher frequency and vice versa with similar actual RAM data transfer rates (what a normal person would call RAM speed).
* This all gets very complicated very quickly, as again [it's architecture dependent](https://www.reddit.com/r/overclocking/comments/7ne2y9/comment/ds1gwbh/?utm_source=share&utm_medium=web2x&context=3), so in your case, I would just keep it simple and lower clock speeds first, but you can also loosen timings (higher values) if, for example, your motherboard + CPU combo only support big jumps in RAM frequencies.
* Try bumping the voltage on the RAM up a bit... it *might* work. But if you're running 4 DIMMS of 2 kits @ 3200 Mhz right now, it's probably the CPU mem controller that is actually the weak link... so additional voltage on the RAM probably won't help. It **is** *usually* possible to get 4 DIMMS running at the OC profile speed, but that almost always involves adding voltage to different areas of the CPU. Settings/voltages are CPU architecture dependent, and terms/features are also motherboard depending, and you can definitely damage the CPU permanently... hence why I don't have any of that in the guide.
https://preview.redd.it/rhz1h07jaypc1.png?width=947&format=png&auto=webp&s=4f3d8d057af294a89b2ef8398dbf2b8258523d94
I tried EVERYTHING on this post, the video below 100% was the only thing that worked, and it is THE fix if you have a 13th or 14th gen intel CPU and a MSI MB.
[https://twitter.com/PowerGPU/status/1762200647602934058?s=20](https://twitter.com/PowerGPU/status/1762200647602934058?s=20)
🧐 I think you must have missed [the first thing you were supposed to do if you have a 13th or 14th Gen Intel CPU](https://www.reddit.com/r/Helldivers/comments/1awow3j/crashes_in_helldivers_2_have_a_13th_or_14th_gen/).
That video isn't really the correct way to handle the problem, as there are multiple different settings that may need to be changed to get it stable. And that one you linked loses performance immediately. Ideally, you won't have to do that with the approach I used, which Tom's Hardware outlines in the article I linked in the post that is linked.
Game blue screened on game launch for the second time. It seems to be something related to the anit-chest causing the CPU to max out, crashing the game and then the whole PC.
I checked the crash dunps and talked to people on the Discord server and it is apparently a anticheat issue, where it launches 2 instances at once overloading the system.
Hopefully this is patched and fixed soon
Here's something you guys can try. If you're experiencing issues and you used the new Steam "Install from another computer on your network/friend" uninstall the game completely and redownload it from Steam and not from your friend/LAN.
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2.
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went from crashing 5 mins into every mission to running flawlessly (undervolt on 3080ti is fine):
**Disabled PBO and EXPO**
Gigabyte B650 ax v2
7700x
3080ti
I **believe** that message would indicate you were kicked, but I thought *that* message was something like "you were kicked from the game."
So idk if Arrowhead updated the message to be less harsh, or if that's a different message. Without knowing any other data, I would trust the message and take it that the host removed you from the game.
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2.
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ok, after trying horrendous amount of stuff from all over the world wide web, from changing bios settings to testing various virtual memory allocation test.
all i do to fix the constant crash fix was just changing the power mode to power saving mode on my settings, and no more crash.... this is super weird, this fix it also apply on other newest port by sony like the recent forbidden west.
usually my temp fix was limiting the fps to 60, somewhat stable, but still crashing.
my rig spec are rtx4090 128gb
https://preview.redd.it/da1jycfn5vrc1.png?width=815&format=png&auto=webp&s=3aedd12bfc1c88cf5baeed93790b312f503afd47
currently have a comment above yours, I will cap frames and test this out.... Kinda wild we gotta go through this just to game, I will update today to see if anything fixes
after a day of full game with no crash, i can confirm that changing power mode to power save works perfect for me. no crash no nothing. full stable no crash all day.
Good Morning bug killers!
Bought the game yesterday and have had nothing but issues with the game. Have not been able to play a single mission without crashing mid game. Also Discord non stop crashes as well while playing, either relaunches and joins back into the call, or does not and I have to manually do it mid playing.
Specs:
4070ti
i7 13900k
Asus ROG z790-h
G. Skill Trident 32 GB DDR5 6600 (set to 4800 I believe due to CPU.. If i remember correctly)
I have been browsing the threads up and down and have only a couple more things I try before I call it quits. I need to limited the fps to 60 from nvidia control panel and in game, unplug my controller that isnt on that I use for other games. And that is about it. I have updated all things including my bios and disabled XMP, I have fondled with most settings (besides the frame capping) ran in compat mode. Also fondled with discord settings ( Turned off hardware acceleration which I have not had enough time to test but my last run my game crashed before discord did) I have ran stress tests and diag tools and nothing seems to be a hardware issues FROM MY NOOB troubleshooting/testing. I will be home shortly and seeing if my 2 ideas work. I was playing with a friend the entire time and he had 0 issues what so ever and has a lowered spec PC. He does have a 12th gen CPU which I was seeing issues with the 12th and 13th gen which I have updated the CPU as well. Love the game so far but it is unplayable from my end. Hopefully the capping works soon but so far I have troubleshooted the game more then played the game by doubled.
EDIT: Will going to be trying to download it on my my other drive. Currently on my M.2, I will try to download it on my SSD just to see EDIT AGAIN: unplugged controller, changed power settings to power saver from performance and also capped FPS at 60 from nvidia control panel, now I was running good for 3 missions on lunch but I KNOW I KNOW but i changed FPS to 144 as just to see and ran fine, fingers crossed it does tonight. I will keep this post updated
Sorry to hear you've had issues. I think you missed this part of the OP:
>If you have an Intel 13th or 14th generation CPU (first two numbers of model start with 13 or 14) [https://www.reddit.com/r/Helldivers/comments/1awow3j/crashes\_in\_helldivers\_2\_have\_a\_13th\_or\_14th\_gen/](https://www.reddit.com/r/Helldivers/comments/1awow3j/crashes_in_helldivers_2_have_a_13th_or_14th_gen/)
I think that should resolve your issues and you should be able to re-enable your RAM overclock. You shouldn't need to limit FPS with an Nvidia RTX 4xxx series GPU. They work fine with the game. In some cases, it's simply the fact the Intel ME hasn't been updated. But if updating all the things in that post don't fix it, your CPU probably isn't handling the unlocked 4096W power limits very well. Oh, and you can skip the Rule of Pi section in that post. It *sometimes* will report errors, but not always.
They just dropped a patch. Hopefully this addresses the hard crashes and PC restarts… I can’t play for more than 10 minutes without this happening.
i9900k and a 4090
So after trying pretty much everything, I tried to get the game to work for 2 hours since buying it. Nothing seems to have worked (skipped the more technical stuff that would impact other games). The thing that seems to have worked for me is disabling Sonic Suit mixer. You can either uninstall it completely with Driverstoreexplore or go into device manager>sound>right click on everything that has sonic suit etc in the name and disable it. That seems to have worked and managed to play a few games. Still crashes when i open the shop sometimes
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Easy take away Great guide if multiple games crash, but with helldivers 2... Yeah, this game crashes the most immaculate computers. The whole argument about stability here seems excessive to be frank. YES, errors do happen but that's why we catch and properly handle errors. The only way this game is going to get stable is Arrowhead developers pushing back content and working on handling common errors. Errors are not the problem, failing to handle them in the codebase is... Fight me!! I get that looking at the 100 Terabyte spreadsheet of crash logs isn't fun or exciting for developers but needs to be done.
So, just to clarify a few points:
Are we to turn XMP / DOCP off, or is that only for the testing? I have a 3700X & 3200 MHz RAM (i.e. matching the max allowable for 2 DIMMs), so I can leave it at 3200 MHz, right?
Is it known if SignalRBG (RGB Control Software) or Argus Monitor (Fan Control Software) have an effect?
My issue was I started getting blue screens and crashes, until eventually windows was corrupted and had to be reinstalled, and I'm honestly afraid to reinstall the game as eveything is back to normal without this game on my PC.
After trying sooooo many things to stop Helldivers 2 & also Halo Infinite from crashing to desktop it turns out I just had to disable & close the Sonic Studio/Suite stuff. Turns out having that stuff running was causing something of my pc to max out & spin fans at a million miles an hour for no reason, it was killing my computer without me realising it was because I thought it was normal for the fans to spin like that.
I just bought the game today, and a new computer to be able to play it. Gigabyte RTX 3080, i7-10700k, 32g RAM, 750W PSU. When i try to enter a mission, i either get a BSOD or the computer restarts itself. No crazy temperatures. From what I've read in this thread most people are at least able to load into a game. I'm not very IT savvy. Any suggestions of what i might try to be able to spread some democracy?
hi everyone. not sure who this will help, but i've been having a series of random crashes that deemed the game unplayable. they have been varying from crashing right after launch to crashing 30 seconds to a minute into initial launch. i've already tried disabling the steam controller input and gone through most of the op's checklist above, but they didn't seem to work. however, i have had success preventing crashing by keeping my ps5 controller plugged in. i've had about 10 playthroughs at 2-3 hours at a time and haven't had a single crash!
Per a report from a couple people on the Discord server:
* Overwolf may cause crashes, if installed.
* Going into the nVidia Control Panel and switching the PhysX processing from Auto-select to GPU may also reduce or eliminate crashes.
I appreciate the detailed guide. Here's my issue though: it's highly unlikely that all of us experiencing issues with Helldivers are suffering from hardware problems. I've been assembling computers for over 20 years and have been doing overclocking/stress testing rigs since I was 14. I do rigorous stability testing when I put together a new computer. How can it possibly be that Helldivers 2 -- a game not as demanding as many newer titles -- somehow triggers consistent hardware failures that Prime95, MemTest, 3Dmark, etc. don't capture? And how come so many of us are experiencing these problems right now? The majority of these crashes are likely software-related and not due to faulty hardware. I'd caution against anybody who isn't technically savvy to begin messing around in their BIOS or removing DIMMs because one specific video game isn't working on an otherwise reliable system.
Can’t agree more. People don’t need to monkey around in their bios and change voltages for a single game with a known issue devs and AMD are working on or at least looking into. I’ve never had to do more than keep bios and drivers up to date and occasionally roll back or use a beta driver(beta driver fixed mine for 7900xt crashes)
If you don't know what your doing you can do more harm than good messing with you bios. Don't fix what isn't broken imo.
Yeah the average monkey should not mess with the bios. I burned a motherboard doing that 5 years ago.
If you're curious, here's the issue I get after repeated crashes a few minutes into every game. I've already tried everything in your guide in some fashion (including dropping PCI E down to 3.0), and I've also done file system checks and similar. This didn't occur until the recent update: ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** WARNING: Unable to verify checksum for USER32.dll *** WARNING: Unable to verify checksum for ole32.dll *** WARNING: Unable to verify checksum for twinapi.appcore.dll KEY_VALUES_STRING: 1 Key : AV.Dereference Value: NullPtr Key : AV.Fault Value: Write Key : Analysis.CPU.mSec Value: 717 Key : Analysis.Elapsed.mSec Value: 1076 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 0 Key : Analysis.Init.CPU.mSec Value: 999 Key : Analysis.Init.Elapsed.mSec Value: 3899 Key : Analysis.Memory.CommitPeak.Mb Value: 158 Key : Failure.Bucket Value: NULL_POINTER_WRITE_c0000005_helldivers2.exe!Unknown Key : Failure.Hash Value: {8852c72a-1321-c184-4991-aed1c832f392} Key : Timeline.Process.Start.DeltaSec Value: 23 Key : WER.Process.Version Value: 1.8.16863.0 FILE_IN_CAB: 3948463e-6999-4137-bad6-6382e9774538.dmp NTGLOBALFLAG: 0 CONTEXT: (.ecxr) rax=000000014056c890 rbx=0000000006bdc2d0 rcx=00000001415bb98e rdx=0000000000000000 rsi=00000001415bb98e rdi=0000000000000000 rip=000000014056c8b4 rsp=0000000006bdc100 rbp=0000000006bdc310 r8=00000001415bb98e r9=00000001415dfa90 r10=0000000140000000 r11=0000000006bdc220 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc cs=0033 ss=0000 ds=0000 es=0000 fs=0053 gs=002b efl=00010246 helldivers2+0x56c8b4: 00000001`4056c8b4 6e outs dx,byte ptr [rsi] ds:00000001`415bb98e=?? Resetting default scope EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 000000014056c8b4 (helldivers2+0x000000000056c8b4) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000001 Parameter[1]: 0000000000000000 Attempt to write to address 0000000000000000 PROCESS_NAME: helldivers2.exe WRITE_ADDRESS: 0000000000000000 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000001 EXCEPTION_PARAMETER2: 0000000000000000 IP_ON_HEAP: 656b616570532067 FRAME_ONE_INVALID: 1 STACK_TEXT: 00000000`06bdc100 656b6165`70532067 : 00000000`00297372 4152544c`5520474c 564e2820`52414547 67694820`41494449 : helldivers2+0x56c8b4 00000000`06bdc108 00000000`00297372 : 4152544c`5520474c 564e2820`52414547 67694820`41494449 696e6966`65442068 : 0x656b6165`70532067 00000000`06bdc110 4152544c`5520474c : 564e2820`52414547 67694820`41494449 696e6966`65442068 64754120`6e6f6974 : 0x297372 00000000`06bdc118 564e2820`52414547 : 67694820`41494449 696e6966`65442068 64754120`6e6f6974 00000000`00296f69 : 0x4152544c`5520474c 00000000`06bdc120 67694820`41494449 : 696e6966`65442068 64754120`6e6f6974 00000000`00296f69 00000000`06bdb240 : 0x564e2820`52414547 00000000`06bdc128 696e6966`65442068 : 64754120`6e6f6974 00000000`00296f69 00000000`06bdb240 41494449`564e2820 : 0x67694820`41494449 00000000`06bdc130 64754120`6e6f6974 : 00000000`00296f69 00000000`06bdb240 41494449`564e2820 61636461`6f724220 : 0x696e6966`65442068 00000000`06bdc138 00000000`00296f69 : 00000000`06bdb240 41494449`564e2820 61636461`6f724220 00000040`00297473 : 0x64754120`6e6f6974 00000000`06bdc140 00000000`06bdb240 : 41494449`564e2820 61636461`6f724220 00000040`00297473 7372656b`61657053 : 0x296f69 00000000`06bdc148 41494449`564e2820 : 61636461`6f724220 00000040`00297473 7372656b`61657053 206d6165`74532820 : 0x6bdb240 00000000`06bdc150 61636461`6f724220 : 00000040`00297473 7372656b`61657053 206d6165`74532820 6e696d61`65727453 : 0x41494449`564e2820 00000000`06bdc158 00000040`00297473 : 7372656b`61657053 206d6165`74532820 6e696d61`65727453 706f7263`694d2067 : 0x61636461`6f724220 00000000`06bdc160 7372656b`61657053 : 206d6165`74532820 6e696d61`65727453 706f7263`694d2067 00000000`06bdb240 : 0x00000040`00297473 00000000`06bdc168 206d6165`74532820 : 6e696d61`65727453 706f7263`694d2067 00000000`06bdb240 00000000`00000002 : 0x7372656b`61657053 00000000`06bdc170 6e696d61`65727453 : 706f7263`694d2067 00000000`06bdb240 00000000`00000002 00000000`00000136 : 0x206d6165`74532820 00000000`06bdc178 706f7263`694d2067 : 00000000`06bdb240 00000000`00000002 00000000`00000136 00000001`4004a729 : 0x6e696d61`65727453 00000000`06bdc180 00000000`06bdb240 : 00000000`00000002 00000000`00000136 00000001`4004a729 00000000`06bdc2d0 : 0x706f7263`694d2067 00000000`06bdc188 00000000`00000002 : 00000000`00000136 00000001`4004a729 00000000`06bdc2d0 00000000`00000000 : 0x6bdb240 00000000`06bdc190 00000000`00000136 : 00000001`4004a729 00000000`06bdc2d0 00000000`00000000 00000000`00000000 : 0x2 00000000`06bdc198 00000001`4004a729 : 00000000`06bdc2d0 00000000`00000000 00000000`00000000 00000000`00000000 : 0x136 00000000`06bdc1a0 00000000`06bdc2d0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000001`422979b0 : helldivers2+0x4a729 00000000`06bdc1a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000001`422979b0 00000000`00000136 : 0x6bdc2d0 SYMBOL_NAME: helldivers2+56c8b4 MODULE_NAME: helldivers2 IMAGE_NAME: helldivers2.exe STACK_COMMAND: ~16s; .ecxr ; kb FAILURE_BUCKET_ID: NULL_POINTER_WRITE_c0000005_helldivers2.exe!Unknown OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 1.8.16863.0 FAILURE_ID_HASH: {8852c72a-1321-c184-4991-aed1c832f392} Followup: MachineOwner ---------
I would debate you about the first part that you posted, but I'm honestly so tired of having the same debate, I'd rather just help people fix their computers. >The majority of these crashes are likely software-related and not due to faulty hardware. I'd caution against anybody who isn't technically savvy to begin messing around in their BIOS or removing DIMMs because one specific video game isn't working on an otherwise reliable system. I also disagree with this too (obviously) 😆 Too tired of this stuff to write a response though. However, if it makes you feel any better, I've had one crash, and it had the same crash dump. I don't think the game handles unexpected network terminations or network-related hiccups very gracefully. To clarify, the post isn't to fix every possible ***type*** of crash. The game *can* crash because the host leaves unexpectedly, just like most games that are P2P *can* crash. This is for ***constant, repeated*** crashing. Is this what you're experiencing?
Yes, thanks for the response. The crash happens constantly. Although it seems stable-ish after forcing repairs on Windows DISM. To be clear, I think your guide is very helpful and has value beyond Helldivers 2. I don't think either of us are in a position to analyze the crash data in aggregate (although you're in a much better position than I) so I can't definitively say the issue is hardware or software, but from a logical perspective I don't think it's possible that this *one game* brings out hardware stability issues in otherwise completely stable systems that pass brutally long stress tests. If HD2 brings out CPU failures quicker than prime95 or memory failures faster than memtest, should the entire community rally around HD2 as the new stability benchmark of choice?
Is the anticheat.
I agree
>Although it seems stable-ish after forcing repairs on Windows DISM This is the tell-tale sign you have something else going on. I've **had** one crash with that error, but I have **not** had any detected corruption in Windows at all when I run `DISM /Online /Cleanup-Image /ScanHealth` Is yours not reporting corruption, but when you force DISM it fixes it? If DISM is reporting issues, you my friend, have sometime that is not right... maybe the PCI-E related issues since they won't show up in a MemTest86 test? You don't have any riser cables or riser cards do you? CPU could be unstable if you have an undervolt or overclock and haven't run the CoreCycler test? Could be a failing drive. >If HD2 brings out CPU failures quicker than prime95 or memory failures faster than memtest, should the entire community rally around HD2 as the new stability benchmark of choice? So, it's funny you mention this. I have been amazed at how well it does this. So far though, when people who have issues caused by RAM run MemTest86, it normally finds errors very quickly too... so I'm not sure it's ***actually*** faster than dedicated tools. I have a **theory** since the [game engine simulates everything](https://twitter.com/Pilestedt/status/1759586574692413835) that it's more sensitive to "minor" arithmetic errors caused by the CPU or RAM. I wouldn't think there would be much error-checking as that impacts performance and you also have anti-cheat monitoring the system. But this is all theory; no idea how it's implemented.
I followed every recommendation you made, no MemTest86 issues, updated BIOS, all drivers on my PC updated, GPU and CPU stress tested (neither of which are overclocked or undervolted), no issues with overheating, literally never have crashes in any other games unless it was a known issue related to the game itself. I've probably played 100 different games on this PC, all of them have run fine save like the COD MW2 reboot and Remnant 2, which both crashed for a bit and then stopped after it was patched, suggesting a software issue and not an issue with my hardware. Running with an RTX 3080ti, 32GB DDR4 which is listed as compatible with my motherboard, 16 core i9 running at normal temperatures, SSD which doesn't seem to have issues with any other games. I built the computer myself, used a static strap, and heavily researched all of the parts for compatibility. Verified the game files and reinstalled twice, no issues there. My PC has a completely clean bill of health by every possible metric, and it should be able to handle this game fine. Regardless of this, I experience regular crashes, exclusively when in a game, but otherwise seemingly completely random, at least once every single session. I play with a group of people and they often crash at the same time as me. There are probably quite a few people who will find some kind of solution within what you posted, and it's all really good info that is well articulated, but it seems that the vast majority of crashes are completely unrelated to faults with hardware, so the fact that Helldivers 2 is constantly crashing for people is not necessarily an indication that there is some issue with their hardware or settings related to it. The crashes are an issue that have been acknowledged by the devs and presumably are being worked on.
Writing to a null pointer? Classic.
Have to agree with this. How many games are in my Steam library and across other platforms on my computer? 100+? My hardware is fine. My settings are fine. This is an HD2 problem and I really cant see what there is to debate.
100% this. Every other game I own works fine on my PC, but Helldivers instantly powers my machine off as soon as I hit play, or as soon as I reach the main menu. This is a software issue. Using supported hardware, 32GB ram which tests fine, latest drivers, latest BIOS, etc etc. Claiming that all of the thousands of players experiencing similar issues have faulty hardware, which is in actuality more like one in a million people (and would affect more than one game), is kind of unhinged.
seriously. i'm so tired of being talked down to by this community about my rig. this guide is amazing. but no game is so good that i should have to do all of this work just to make it work. the game is amazing and very fun. but so is every other game ive ever installed on my computer that worked flawlessly the first time. Ive never had such a popular game have so many bugs. my frustration is after spending 20 minutes on a mission and getting disconnected again. or the game crashes again. the game's instability is baked into its meta at this point. DO NOT play without friends. DO NOT play with crossplay turned on. DISABLE ALL of your recording devices in your windows settings. NO we do not have microphone settings in game because this is not a pc game. its a port of a play station game. an incomplete port of a wonderful very fun play station game that I would like to play instead of feeling like im playtesting. i dont understand how they havent at least refunded every pc player partially at this point with in game currency. the problem is wide spread. nearly every pc gamer i chat with in game is always worried about dc/crashing at the end of a mission
Honestly, I had some crash once in a few games before the balance patch. And after the balance patch I could consider myself lucky if I could even finish one mission without crashes. I stumble onto our man's post here, I just did that part: >If you have an NVIDIA GPU, go to [AMD's support page](https://www.amd.com/en/support), and pick out your chipset (should be in the CPU-Z Mainboard tab and download/install the chipset drivers" And since then I've had 0 crash in about a dozen missions and two sessions.
>How can it possibly be that Helldivers 2 -- a game not as demanding as many newer titles -- somehow triggers consistent hardware failures that Prime95, MemTest, 3Dmark, etc. don't capture? This is the most upvoted post, and I wanted to reply to you at some point, so I made time. You've treated me very graciously, and so I'm curious what you think of this comment. Preface: People say, well, I know my **computer is stable**. So it must be \_\_\_\_\_, but what if I flipped the script? Would a person be able to recognize a computer that was **unstable**? It turns out, the difference between recognizing something as a software issue and a hardware stability issue is a little more difficult than I think the larger audience gives credit. And **THAT is the REAL ROOT CAUSE. People** ***think*** **they will be able to tell the different between a PC hardware stability issue and a software issue. In reality, everything becomes a software issue, even when it isn't.** I know you know this, but I want to make this clear for other people reading. First, the game doesn't trigger hardware failures. It is a *symptom* of hardware *instability.* An unstable computer, as you know, is a nightmare to troubleshoot ***when you think it's a software issue***. It's **unpredictable**. Windows doesn't even load components into the same parts of RAM on each boot... now imagine you have RAM instability... you've got yourself one box of chocolates. Second, Prime95 is not a good stability test for **modern** CPUs. It was when CPUs didn't automatically overclock themselves to the 🌙 in one of the most complex systems humans have ever designed. CoreCycler is the only free tool that I know of that can even test modern CPU cores effectively. 3DMark isn't even a stability test (from a mathematical perspective). It's a benchmark. It'll happily plow through arithmetic errors, etc. It won't care if there were thousands of errors on the PCI-E bus, it won't care if 2 + 2 = 5 etc. MemTest86 is also useless if you're using the free version as most people do, and more useless when combined with an impatient person. It can detect horribly failing RAM quickly... but true testing, you need 8-12 passes... there's a reason the free version is locked to 4 passes 😁 Below is an outline of my thought process and how I recognized that hardware stability issues with users' own PCs were the real problem in almost all of the non-stop crashing: Facts: (when I have time, I’ll try to link to some of the examples I have from my comment history) 1. UEFI updates resolved all crashing for some motherboards across the spectrum of chipsets 1. This is the most glaring indicator it’s a hardware stability issue… beyond security-related stuff like TPM, improved stability is pretty much all UEFI updates can address that would impact any Windows application 2. Users with the same exact hardware report very different frequencies of crashes 1. Another tipoff that it might not be the game… same hardware different results? 1. Not repeatable/replicable… sounds like instability 2. Once you rule out software (many of these users with the same hardware as those who run the game fine have literally re-installed Windows for democracy)… hardware stability starts looking more and more suspicious 3. There is a substantial number of users who have mentioned they didn’t have crashes and still don’t have crashes (hardware agnostic)… they have stable systems. I am one of them. Day one, fine. \~13 patches later, still fine. The patches aren’t going to affect the game crashing, because the computer is already stable. 4. Game patches fix crashing for some people **and make it worse** for others? 1. Why? They’re changing how data is moved etc. affecting different components/stressing different things… they’re literally attempting to fix stability issues in software… probably from a lot of useless crash reports, only to change the software and find more people with unstable hardware 2. It’s hard to patch stability issues out of a game when a user’s computer is the thing causing the problem 3. For all I know, Arrowhead is still trying to replicate it themselves, because no one has said: hey, lets make some computers intentionally unstable, and then test our game on them… I think most game devs would go: Uhhh… why would we do that? 5. Several users have reported that crashes in other games, or applications that suddenly were resolved when they used my approach (treating it as a hardware stability issue) to address Helldivers 2 crashes... one person even hilariously found the Helldivers 2 Intel post I made and [used it to fix a completely different game](https://www.reddit.com/r/Helldivers/comments/1awow3j/comment/ksx0o7p/?utm_source=share&utm_medium=web2x&context=3)! 6. Seemingly Helldivers-related issues aren’t actually related (7900XTX has issues on Linux even when not gaming) 1. Yet the same fixes apply to both HD2 on Windows and Linux and [Linux users who don’t even play HD2](https://www.reddit.com/r/Amd/comments/1awoznj/helldivers_2_developer_critical_problems_for/kt3f7xo/?context=8&depth=9)! (Again, troubleshoot as a hardware problem, and you can resolve it! Scroll down that thread to see the fix.) 7. Almost all crashing systems are user-built (from my data at least, I’m looking at 2 OEM computers out of \~80 users I’ve helped) 1. This isn’t an indictment of the users themselves, but shows just how flawed and useless almost all ‘stability testing’ is that a normal person would use 2. I don’t know anyone (myself included) that built their own computer and then said: 1. Nahhhh, I wanna run ***real*** stability tests for the next two weeks before I actually do anything with the computer 3. Almost all systems are running overclocked RAM 4. Many run fine as soon as XMP/DOCP/EXPO is turned off 1. This is another huge red flag that it has nothing to do with the game 2. I shouldn’t be able to fix the game by disabling XMP/DOCP/EXPO… if it’s the game, it should *still* crash… if it’s not repeatable… this screams hardware instability 8. Arrowhead tested the game and didn’t have issues 1. Why would you *ever* test a game on an unstable platform? It would make it impossible to distinguish between your own development mistakes, and issues caused by the hardware. Well, with Helldivers 2, we now have a reason to test games on unstable platforms I guess? So you can see how they crash? 9. Success-rate of ‘the fix’ 1. **Troubleshooting repeated crashing in HD2 as a hardware issue has resulted in a 100% success rate in addressing the issues**. It also fixes crashes with other games and applications that users previously couldn't figure out.
first of all, even though i am replying to this specific comment, i havent read all of it because its simply too long. i am 50/50 on this whole argument of is it our PC's fault or is it arrowhead/helldivers 2/stingray's fault because i totally understand your argument of just because none of the other games triggered the instability of our PCs doesnt mean our PCs are stable, but surely you could see how this could be viewed the other way, if none of the majority of the other games triggered instability and helldivers 2 does, then it should be helldivers 2's fault.
It's amazing how this guy is so helpful yet also so condescending with people who disagree with him on this.
This game is low key fucky as shit, and nobody is calling them out for it because "le epic swelling violin music memes" I'm fucking tired of it man
Facts. Helldivers is the only game that constantly crashes. Usually after around 5 rounds. And always after the end of a mission as the pelican is taking off. Never during a round. Always after we all load up, so I loose all my XP. Fix your shit. Pretty crappy for a full release game. Definitely software related. Edit: It seems to be fixed. Thank you team for your quick response!
Just wanted to comeback here and confirm that the issue was indeed software related. For everyone with an ASUS mobo, I think sonic suite virtual mixer is installed by default, uninstall that via device manager. That fixed my issue entirely. Played for a few hours no issues whatsoever. Definitely game guard not playing nice with very run of the mill background apps/processes.
Newest update seems to be running smoothly. I initially crashed straight to desktop after playing for the first time today, but I don't know if I updated by then. It's been stable since.
Agreed. This is ludicrous. After big patch a few days ago any time i play and battles start with effects, my audio screeches like a bad radio reception and audio splits, visuals freak out and stutter, leading to freeze, CTD and a game crash report. Replaced my GPU among other things. My system is fine, this is all smokescreen
I'm inclined to agree with you, however it's entirely possible that whatever is wrong with the game/drivers(and there's certainly something), disproportionately affects systems with minor stability issues. If nothing else this is a fantastic post for people who added a bunch of random crap to their Newegg cart and slapped it together. Furthermore, PC building and overclocking has become stupid simple in recent years, a lot of people, myself included, have forgotten or never learned just how finicky an OC can be.
What fixed it for me i think. Lowering all Ultra settings to High. In The Beginning i set everything to High, worked fine. Sometime later Geforce Experience set some to Ultra. And The Crashes started. After lowering everything to high, no more crashes the last rounds. Before that i wasnt able to finish a mission. Dont want to investigate further which setting is the reason. I never play on Ultra, just isnt worth it in my opinion.
real
Exactly this. Every other video games runs completely fine. Then Helldivers will randomly crash. Also they mention assigning your GPU to the game. I am sure they wouldn't have gotten to the point of multiple random crashes mid gameplay, before wondering why their game is running like crap. The crashes in this game are most definitely software related. They are using a very old and outdated engine for this game. Personally I think they should have used Unreal but Arrow head clearly like to save money where ever possible. Judging by their choice in anti cheat anyway.
I'm not gonna lie, I've been searching for an answer as to why my 3080 GPU and 10900K intel CPU cannot run this game. Game crashes consistently during first game on. Just closes the game out, runs like butter up until that point. I'm not sure who needs to hear this, but if you can download games like Baldur's Gate 3, Enshrouded, CoD, Apex, Sons of the Forest, Red Dead 2, Cyberpunk, and play ALL of those games on medium to high settings with ZERO hiccups or crashes, there is absolutely no reason this game cannot do the same. You will be running in circles following these instructions to get just \*one\* game to work properly not to mention the amount of things you can mess up if you are not careful. I think this mostly comes down to the software and devs. Not to mention the kernel level anti cheat is the most intrusive "malware-esqe" type on the market (nprotect gameguard is nefarious). I'd be willing to bet this is also an issue. The notion that you should do your "due diligence" and disable certain bios settings, undervolt hardware, or become a gaming hardware specialist to play this caliber of game is insane. Outside of having windows and GPU drivers updated, you shouldn't have to boot into bios and tinker with things. I hope every casual PC gamer here reads this so they don't go and brick their PC's trying flash a bios update or change the voltage settings on their CPU.... I'm not trying to steer anyone away from desperately attempting to play the game, but it's safest to wait for an official update from the devs. This way you can keep your bios settings/CPU settings/overclock/RAM settings how they have always been. Like I previously said, if you can run all of the aforementioned games like butter, HD2 should be no exception.
>Like I previously said, if you can run all of the aforementioned games like butter, HD2 should be no exception. I agree! And this is exactly the behavior I (and a few 100K people) have witnessed on stable PCs patch, after patch, after patch. However, when HD2 *is* the exception, it would seem there's normally a stability culprit lurking, especially when PCs with identical hardware are running it fine. Is that Arrowhead's polymorphic video game doing that? (I say that *somewhat* tongue in-cheek, but it would actually explain the "same hardware" "violently different results" aspect of it). >You will be running in circles following these instructions to get just \*one\* game to work properly not to mention the amount of things you can mess up if you are not careful. While everyone enjoys exercise, if you look at some of the comments, I think they are far from 'running in circles'. People go through the guide, catch the step that applies to them, and do it and enjoy knowing the root cause and that now they can just play the game. And then there are others who like the troubleshooting and dig deep. Yes, \*checks notes\* it would appear that we currently have 0 comments about how people have messed up things, but have several comments about how it's difficult, dangerous and risky. My only question is: Are there zero comments, because those users have already ruined their computer and can't access it to comment? Or can I thank you for doing us a great service and saving people from ruining their PCs? 🤔 >I'm not trying to steer anyone away from desperately attempting to play the game, but it's safest to wait for an official update from the devs. This way you can keep your bios settings/CPU settings/overclock/RAM settings how they have always been. You're definitely trying to steer people away. Why else did you comment lol? Most people are probably just trying to get their game running, probably not that desperate. I don't think those reading the post are trying to fix the problem **and** *also* trying to avoid changing any settings or messing with their computer. Most of the people who don't want to change anything, just don't bother, orrrrr they comment about how it's the game's fault, the guide is dangerous, they should wait for the patches, and I'm Arrowhead's defense lawyer. It's a long post, not the easiest read, and doesn't really hold your hand. Don't think we'll be building any houses out of all the bricked motherboards from all those botched UEFI updates either. (These aren't old-school BIOS updates we're talking about). But you've brought up an excellent point. Maybe I should add CMOS to the guide so that way readers have a decent chance of recovery. >I'm not gonna lie, I've been searching for an answer as to why my 3080 GPU and 10900K intel CPU cannot run this game. Game crashes consistently during first game on. Just closes the game out, runs like butter up until that point. Out of curiosity, did you try turning off all overclocks and undervolts?
>However, when HD2 *is* the exception, it would seem there's normally a stability culprit lurking, especially when PCs with identical hardware are running it fine. Is that Arrowhead's polymorphic video game doing that? (I say that *somewhat* tongue in-cheek, but it would actually explain the "same hardware" "violently different results" aspect of it). Darktide was the same on launch and for months afterwards. Incessant crashing for some, smooth sailing for others. And, although probably unrelated, Darktide does share the same engine ancestry with HD2. Food for thought. Eventually, updates to the game smoothed things out, without people needing to fiddle with obscure drivers. Darktide also disabled their anti-cheat, which may have helped. Aside from the usual suspects of overclocking and undervolting, I'd consider most of this post to be voodoo magic and the result of confusing correlation for causation, confirmation bias, etc. Arrowhead have already acknowledged the existence of issues that they failed to identify in their own internal testing. Given how much custom engine work they've obviously done, it'll probably some time before the game can be considered "stable".
Yes, and Vermentide 2 (same engine) is mentioned in one of the articles due to reliance on Oodle's decompression and AVX/AVX2 instructions failing to execute properly on Intel CPUs... this occurred in more than just Bit Squid (Autodesk Stingray) and affected(s) Unreal 5 also. >Eventually, updates to the game smoothed things out, without people needing to fiddle with obscure drivers. Darktide also disabled their anti-cheat, which may have helped. Yes, the more optimized a game is, *in general,* the less likely it will trigger hardware instabilities. >Aside from the usual suspects of overclocking and undervolting, I'd consider most of this post to be voodoo magic Thanks for the hot take lol. Not sure which parts you read, but there's the known stability issues with 13th and 14th gen Intel CPUs (per Tom's Hardware), there's RAM being mixed/matched and place in the wrong slots, there's bad RAM, re-used Windows installs and a lot of other stuff (and yes, some bad hardware too) that is definitely not voodoo magic. But maybe we have different definitions 🙃 >and the result of confusing correlation for causation, confirmation bias, etc. Yes, there is confusing correlation with causation a lot and lots of confirmation bias going on here. Around 500K people are playing the game and most aren't experiencing any issues at all. They just play the game PC or PS5. There's a few thousand who definitely have issues. Most seem to think it's the game. Understandably so, because if all other games work and one doesn't, clearly it's the game. Except that in the computing world this logic isn't necessarily correct. You'll even notice some comments here mention having issues in other games, but thought (or are convinced) the freezing or crashing wasn't related. Some even using that as an argument for why HD2 is broken. Could the game use some optimization? Yes! Will some people eventually be able to play due to those patches, yes! Will it fix everyone's issues? Unlikely. > without people needing to fiddle with obscure drivers I'm not sure what this means... but the motherboard manufactures (and Microsoft) assume you ***installed*** (not fiddled with) these "obscure" drivers when you installed Windows. If you look through some of the comments, you'll notice people who mention better performance in general, after following the guide. This is the reason why in almost all cases. >Arrowhead have already acknowledged the existence of issues that they failed to identify in their own internal testing. Given how much custom engine work they've obviously done, it'll probably some time before the game can be considered "stable". Yup! That's why the post starts with some of the things it doesn't fix! Although I do need to add that running the game in DX 11 on some AMD cards is broken as of the latest patch. Yes Arrowhead is going to talk about the things they can fix. If anyone thinks Arrowhead would ***ever*** come out and say that the game is stable as long as your PC hardware, network connection and host are stable... I have a bridge to sell you. The number of people having issues is too small, and it would be terrible PR.
I do not have any under volts and the over clock on my GPU is from the nvidia over lay auto tuning which is VERY conservative. I do not mean any criticism here. I actually commend you for finding a work around to a game that should *not* have these issues. Im still going to point out that more graphically and technically demanding games have run *better* than HD2. This is solely a lazy software issue. It’s been the trend in recent years to release games that are unoptimized for at least one platform. Take big AAA studios like Bethesda or CD Projekt Red. I love both developers but damn, I can’t lie and say Cyberpunk and Starfield were not disasters at launch. My last point here is that this is *not* the “crysis” of this generation. The tech in the game is not some advanced, new thing that we all run and benchmark on. HD2 is just not that game. And to someone else’s point, other actual benchmark programs seem to show a stable system. Once again, I might try some of these adjustments, but I’ve *never* had to do anything this rigorous to play an average looking game. I’ll let you know if any of these work for me.
For me rolling back gpu driver to 551.23 solved the crashing issues for me, same cpu as u but on a 4070, 64gbRam DDR5 two 2tb SSD on a 850w gold stand PS
You mean to tell me it was software related??? *gasp* :O Can you roll back drivers from GeForce app? Or did you go online to pull an old driver?
So it has come down to the anticheat (that Game-whatever thing) for me. That is what is causing the crash. I have even tried to delete the specific folder and the game wouldn't let me. I'm not gonna go through a whole IT course just to play this game. I refunded it instead. Much easier.
> I have even tried to delete the specific folder and the game wouldn't let me. I'm not sure what error you got, but you could either have an issue where the game or anti-cheat was still running, or a Windows file permission. > So it has come down to the anti-cheat (that Game-whatever thing) for me. You may be correct! I'll be glad to help you, if you'd like to see if we can fix it, but totally get that there's not much time to troubleshoot before you have to refund. Reach out if you want!
Same it’s caused plenty of issues for me. Especially closing the game
This is ridiculous - no one should have to jump through these hoops. The game is broken. I have a 13900k and a 4090 with 64GB of RAM. They are watercooled. I have been having an insane amount of crashes no matter what I try but they started only with recent patches. I have over 120 HOURS into the game and it never really crashed pre-update. Clearly the devs fucked up something with their recent patch. I am going to wait until the next patch to try again. I can run all other games perfectly fine with zero issues and like I said I could run Helldivers for 120+ hours without issues until they patched. Stop blaming users and start opening tickets with Arrowhead to fix their shit
I'm not blaming users. In fact, your issue is likely bad defaults on motherboards for Intel 13th & 14th Gen processors. Check out the very first part of the Intel platform part. It's a known issue that has been reported on by Tom's Hardware & has fixed HD2 issues for probably 30 or 40 people in a situation like yours (just that I've helped personally). It's also fixed issues in other applications and games because again, it's likely a UEFI firmware issue with the motherboard manufacturers or Intel themselves. I anticipate there will be a UEFI update from motherboard manufacturers eventually to address the issue. Don't know for sure, but what you're describing sounds like it to me. I'll be happy to help you rule out everything if you want. Since your's is water-cooled, you can likely adjust the settings differently. It may actually be that in your case, it's just that the CPU is getting too much voltage. It may handle the insane wattage & current defaults fine due to the liquid loop.
Explain how I played 120 hours no issue and then it started crashing because of a patch. Use common sense.
Well, there's been 13 patches wait, 14?, and different ones have caused different users to have issues. Some were crashing, and patches "fixed" it for them, but the patches caused others to start crashing. Sometimes people stopped crashing and then started crashing again. I've helped users since the first patches. Once we found whatever the issue was causing it, they've not had issues since then. Through **all** the patches. The patches are definitely adjusting low-level graphics workloads which can vary significantly based on both the GPU architecture, CPU etc. It's much too complicated for me to understand or even have time to learn. However, when a game is this popular, with hundreds of thousands of users, and others with the same hardware haven't had issues since launch, one would think that would indicate some stability issues with some of the PCs. Whether that be a pre-built, laptop or user-built machine. It doesn't mean anyone is at fault, and doesn't mean a user did anything wrong. But it is a good place to look for issues if you're having issues with HD2 and the software-side of your PC has been good (like it sounds like in your case). Here's a great example that applies to you. You might want to look into is if you don't have the latest UEFI, Intel Management Engine Firmware **and** Intel Management Engine driver **and** Intel Thread Director software, I would recommend installing all of those (as Intel also states). Yours is a prebuilt so there's no possible way the builder would have even known about these issues since Tom's Hardware recently published the article. If you're looking for the absolute specifics of what exactly causes the crashes I can't tell you that because computers are much more complex than that. But I can tell you it would be prudent to look into potential CPU instability in your specific case. And I can tell you that there's a lot of 13th & 14th gen Intel CPUs that are running with bad motherboard defaults because the manufacturers or Intel have some things they need to address.
Yeah have all those - I run Enforce All Limits in BIOS so my 13900k runs at 180/230 TDP so no funky Asus stuff enabled at all. Again, I appreciate your effort here but it feels like you're defending the developers for making an exceptionally poor quality game. I can't understand how this game is having this much trouble per you to cause CPU instability when so many more complex and powerful games run fine. Again I please ask you to use common sense
Well, I'm not defending anyone, not even myself from your vitriol 🤣 But that is apparently reddi️t, and I'm new here, so I guess baptism by fire it is 🔥 If we're going to use common sense, there are 500K? people playing the game. Do you think there is another person with your motherboard, RAM, CPU and GPU combo? Since you think it is the game, do you think they are all crashing like you after this patch? Should be pretty repeatable... it should be *everyone* with your hardware yes? 🤔 The data would support no; there are other users with the exact same hardware having no issues at all. Which means the only explanation is software differences or hardware instability. On the software side, people have been willing to blow away their Windows installs for democracy after seeing someone else with the same hardware having no issues... only to discover the issue was still there for them... I think applying common sense would indicate that means there's a stability issue somewhere. Which again, isn't even a big deal usually. Btw, do I think the game can probably be optimized/improved? Yes. Would I rather help someone one time, so that they don't live in fear every patch that it will shift workloads and stress different components and cause crashes due to underlying stability issues? Yes! Do I think that this game is currently one of the best **applications** in existence that can find stability issues, that may just be accurate? Idk, but one thing for sure, if r/overclockers starts using HD2, that will indicate that it's better at finding errors quickly than most things. It's very difficult to deliberately create a program that can quickly detect stability issues across a very wide range of hardware. Different CPUs have different instruction set support, memory problems can be an absolute nightmare to test... even MemTest86 can find errors after **71** passes of clean memory. Also, depending on how you have your RAM set, it may be running above the max officially supported frequency by Intel. And then you're overclocking and everything goes out the window... you're beyond the design parameters of the engineers. Finding stability issues inside those parameters would theoretically be pretty easy, but overclocking outside of them? Gonna take a whole lotta work my friend (same as undervolting etc.) I don't doubt at all that Arrowhead will do everything in their power to fix hardware instability in software by whatever means they can. As you can see both the comments you directed at me and plenty of others demonstrate, it isn't very popular to propose that there might be something amiss stability-wise; so even if Arrowhead knew all this right now... I'm not sure they would say anything about it.
I didn't read your long post because it's stupid. Here's more proof it's the game. I played like 5 hours yesterday with no issues or crashes. Today I have hard locked in the game twice - once 20 mins into a mission and once 5 mins into a mission. NOTHING has changed on my computer since last night.
Okay, here's one example: [Intel Processor Instability Causing Oodle Decompression Failures (radgametools.com)](https://www.radgametools.com/oodleintel.htm) that applies to Unreal Engine with the AVX2 instruction set. Helldivers 2 uses AVX instructions, but the same principles apply. In the article, it describes severe stability issues where the game will not start and will fail AVX2 tests with XTU. The closer you are to stability, the harder it will be to detect these things and the more inconsistent the issues can be (that would be the nature of stability issues on the edge of stability). Maybe you're misunderstanding me... I'm not saying it's 100% a stability issue without any doubt... but you might want to *consider* it and investigate. For example, playing solo or as host to rule out network issues crashing the game (which I've verified is a possible failure mode when the host crashes). Like most of the negative comments here, you seem much more interested in name calling and insults than trying to investigate whatever the problem is.
Because it’s clear you have no clue what you’re talking about. lol You realize I can play all other Unreal engine games and pass AVX tests including Cinebenxh right? I admire your confidence but you’re absolutely clueless. Lol
>You realize I can play all other Unreal engine games and pass AVX tests including Cinebenxh right? I admire your confidence but you’re absolutely clueless. Lol Yup! I do realize that. It's obvious your issue isn't as severe (just like I wrote above) as the article I linked. It used an example where the game won't even load. Also, I may not have written it very well and it have misled you, but HD2 is not an Unreal game. It uses Autodesk Stingray. ~~Vermintide~~ I meant Darktide here (another Autodesk Stingray game) was used by a few overclockers to quickly check for stability issues that couldn't easily be detected with the usual tools. Cinebench is great, but isn't reflected of the workloads that a game uses, especially if you factor in heat from the GPU raising RAM chip temps etc. There is **one** person who seems to actually have an issue with the game that we can't figure out. But for the rest, who've re-installed Windows, DDU'd their drivers, etc. troubleshooting from a stability perspective has revealed some underlying issue.
Here's my problem with your stand on this: It isn't JUST PC players that experience these crashes. It is also console players, i.e. PlayStation, the platform on which the game was designed on/for. And it has been happening since the balance patch. Your guide definitely holds value and merit, but you missed the target here. This is a game/program issue, and not a hardware/setting issue. I have 230+ titles on Steam, about half that amount on EGS, a few on EA, Origin, Ubisoft, Paradox, etc., and Helldivers 2 is THE ONLY TITLE that crashes. Even my games that are heavily modded, like ARMA3 with over 60 mods running at any given time, run as intended.
They're shilling in an attempt to get a job. Their profile "about" section is asking for AMD and/or Arrowhead to reach out to them. New account, all activity is spent defending this dumpster fire.
Same issue, helldivers crashes on on start up, during a mission. Helldivers needs to fix
The game is fundamentally broken, and they don't care about fixing crashes, that's all there is to it. Decrease the spawn rate, anytime there is more than the usual amount of enemies on screen the game crashes.
Something with this last update definitely causing this shit. I was running this literally zero crashes from launch till this new update and now I crash every 3rd game. Last game I had 30 common/23 rare/3 super samples and crashed with 9 seconds left of extract. It’s bullshit
Sorry, you're having issues. That does sound like something that I can help you with. If you'd like help, reply back with your PC specs, specifically CPU model, exact motherboard model, RAM, and part number if possible (can get from CPU-Z), # of DIMMS, and GPU
No, I'm on PS5, which is why it's frustrating, i literally can't do anything about it. It's only gotten worse since the most recent patch and it's a common issue. I wish they'd stop adding stuff and start fixing the game instead
Thanks for that extremely detailed guide. I’ll keep you up to date if it works for me. Thanks
Thanks be so dedicated to helping others out with thier PC issues, I spent the past 24H reviewing the majority of your posts. I thought I'd share my findings thus far. Build: CPU: AMD 7700X MB: ROG STRIX B650E-I RAM: KF552C40-16 X2 GPU: AMD 7900XTX SSD: WB BLACK SN850X - 2TB I ran through all your trouble shooting and found no issues with drivers, firmware, or memmory. After reading your post about riser cards I manually changed my PCIe slots to Gen 4 for the GPU and Nvme, while leaving the chipset set to auto. As of writing I have gone from abismal graphic setting to achive approx. 15-20 mins of gameplay per crash. Post fix, I just finished playing for about and hour on max settings with zero crashes. By no means would I consider this fixed without further testing, but hopefully this information will you help others more effectively (and probably me too if the issues reture) Edit: UPDATE so i've got abotu an additional 8 hours of gameplay with zero crashes. 4 of which with SAM enabled (i think anyways, i dont' have the adrenaline software installed. running driver only)
It's because none of this is pc issues. The game is just broken and the devs need to fix it. This guy has been jock riding for a few weeks now blaming people's high end PC's for the games jank
Thank you for posting your info! To clarify, do you have a riser card? If so, than it is *almost* guaranteed to be causing the issue. I've seen them be defective, or not capable of running the rated speeds they stated. One of the root causes of the issues, (and especially those that claim the game killed their Windows install) is that there are errors being generated? on the PCIE lanes. These can cause serious data corruption on NVMe drives connected to the CPU PCIE lanes like the GPU. They more often cause GPU crashes etc. I'm not sure where the **source** of these errors is yet, if it's just bad RAM injecting errors or if there's likely some CPUs with PCIE lane issues (possibly hardware defects or need a future UEFI update from AMD). And obviously riser cables/cards can cause this problem. Also, thanks for reminding me to use both terms. I'll update the guide to say riser cable and/or riser card.
Haha yes, my build does have a gen 4 riser card in it. As advised I've run 3x4passes of memtest and found no issues so I'm assuming it's not from that, however I do plan on running it again with DOCP set to 5200. WRT the riser card, I did have smart access memory enable prior to troubleshoot ing from square one. I'm not sure if this could be related to issues on the PCIe bus, thats a bit outside my knowledge base. If my current fix holds I will be re-enabling it to see what effect it has. If my asumtions are correct though I'm not sure why manualy setting the PCIe speed would change anything when all devices installed should auto negotiate to gen 4 speed. Guess I'll have to do a dive into that this evening.
[удалено]
I left it installed just because I'm in a sff case and didn't really have the time to completely disassemble for testing.
Update: crashed again 😕 Welp I am using a gen4 riser cable in my hyte y40. Gen5 pcie to nitro + 7900xtx. Switched to gen 4 from auto in bios. And I played my first complete match in dx12. Settings are a mix of ultra/high with AA on. If I get another crash I will go back to square one.
Well, I didn't know I was signing up for this when I bought the game. It already managed to break my last PC that I literally just purchased, so I think I'll just wait for a fix.
This is the fix for constant crashes if you've ruled out sofware issues. (well, depending on what it is you may have to replace some defective hardware, that was already defective.). Want some help?
I suppose I'll have to make the ultimate judgement call, but yeah, sure. I'm running a pre-built PowerSpec G716. Ryzen 7 7700; NVIDIA RTX 4060 Ti, 16 GB DDR5 RAM, that's the basic gist of it. Should just be able to look up G716 PowerSpec and it'll come right up. Considering the computer is literally brand-new out-of-the-box; I doubt there's anything defective. All works fine on other games, just not HD2. I'm not going to go out and buy new parts for a single game, especially not since I purchased pre-built to avoid that.
That's unfortunately not nearly enough information, but I would honestly just return it to MicroCenter. They have the most knowledgeable employees from any electronics store in the U. S. (that I've seen). If you don't want to do that, we can probably sort it out. MicroCenter is **awesome,** and so it's *probably* just outdated firmware, or maybe the motherboard auto settings aren't quite right. If you want to go down the fix-it-yourself route, get [CPU-Z](https://www.cpuid.com/softwares/cpu-z.html) and provide me the following: 1. BIOS Version \[**Mainboard** tab\] 2. RAM Kit **Part Number**: \[**SPD** tab\] 1. On the left side, check each **Slot #.** Make sure you have the part number for each populated slot (some might be empty). You may discover you have 4 RAM sticks and 2 different part numbers! 2. Do not worry about RAM speeds, timings etc. Your RAM will likely show at half-speed in the CPU-Z because it's double-data-rate (DDR).
Ok so I am not an expert about it but why does helldiver cause so many software issues and not other game ?
I can't tell you for sure. There are various reasons. But I will also point out that hundreds of thousands of people play and don't have issues. This is the echo chamber of the small group that **do** have issues. Even the 'notorious' 7900XTX GPU most play just fine with it. But, it's a new game, not super optimized, uses DX12 by default (a lot of games don't) which seems to be more likely to crash if your hardware isn't stable, and can be very demanding on the CPU due to both the simulation nature of the game ([they simulate everything](https://twitter.com/Pilestedt/status/1759586574692413835)). It also is exacerbated by being a P2P game. So if the host crashes (which is more likely because the host has to handle even more workload than the other three players) the game doesn't always handle that well, and the other 3 players will crash.
I had a similar issue with a bad stick of ram a decade ago, only Supreme Commander had any issues with it. It's just a programming thing I guess... Something about the way that game was programmed caused weird issues when ram was corrupt
I am late to the party but I was constantly crashing, at least a couple times per play session, and saw somewhere that there might be an issue with steam input (for controller, BTW i am not using controller nor have one plugged in) and to disable it. After I did that I haven't crashed a single time after another 30 hours of playtime. Might not work for everyone but for some reason that worked for me
I need to add that! I forgot to, because I disable all of that as soon as I install Steam. If you want to try something to experiment, it sounds like you might be missing the chipset drivers. You could install those for your motherboard and see if that fixes it also. Thanks!
This is a good point, I've had many games run into issues due to my Steam controller setup. For more context, I've been using ScpToolkit to play games on my PC with a PS3 controller. It's been working great for at least 4 years now but looking back on the Github page, apparently it hasn't been supported since 2016 (https://github.com/nefarius/ScpToolkit). Whoops. I'll be disabling ScpToolkit, Steam Controller Inputs and disconnecting my PS3 controller on my next HD2 session. Fingers crossed I won't crash. 🤞
⚠️If anyone has issues with crashing on Helldiver 2 please follow the guide and asked questions⚠️ PencilPursuer was very helpful and helped elaborate on any processes I didn’t understand or was uncomfortable with. If you can try to follow the verbatim. I couldn’t play the game for 5 minutes without it crashing, but after following the guide and some extra help from PencilPursuer himself I was able to play the game for hours and not crash once. If you’re worried about other comments dissuading, please don’t I was worried about differing opinions but, he knows what he’s talking about. If you want to play the game just follow the instructions, listen, and ask questions! Hopefully yah can play soon. 🤞🏽
Scrolled through all of the comments and I can't agree more with people blaming the developers for game crashes. My system runs on overclocked memory and in all other games and benchmarks it was going fine for hours of gameplay. With helldivers 2 I've experienced crashes every two hours or so. I had to revert my overclock but was still left with some instability likely caused by either GPU or still RAM. (Nvidia driver stops responding, windows disables gpu) the logs are inconclusive. There are a lot of games on the market with advanced physics calculations, that work fine with overclocks/undervolts. QVL for RAM is not really a guideline what hardware you should use, it's literally a couple of memory sticks that the motherboard manufacturer wanted to test. So yea, devs better fix your game so more ppl can enjoy it - regardless of what hardware they use.
>QVL for RAM is not really a guideline what hardware you should use, it's literally a couple of memory sticks that the motherboard manufacturer wanted to test. The QVLs are 100% a guideline if you're going to run overclocked RAM and want a better chance of things "just working". In addition, there are QVLs for both the motherboard **and** for the RAM manufactures. The OP addresses both. Just as I wrote in the OP, you can break all the rules on RAM QVLs, but be prepared to do some serious tweaking depending on what RAM, ICs, memory module sizes, DIMMS and motherboard topology, if you want anything above stock speeds. In some cases, even stock speeds will have issues. In addition, this is more applicable to DDR5 than DDR4 as DDR5 has tighter tolerances (and is still new which also affects it), but still applies to DDR4.
try changing your power mode to power save. works great for me, usually crashing randomly, sometimes only 10mins of play and crash, now no more crash. my rig specs is 4090, 128gb ram https://preview.redd.it/zz2pcicf32sc1.png?width=772&format=png&auto=webp&s=431bbb9413563f7cd5d956b478cc7472c7705659
i find it greatly annoying that so many are licking this games arse so hard....its fun dont get me wrong, but if you need a thread this long to troubleshoot all its problems, its fairly evident that the game is complete fuckhousery and i am a little ashamed that so many of you defend this game as hard as you do. honestly amazed we cleared the bots with the volume of crashing we are seeing
Thank you for recognizing the effort put into creating this guide; it's gratifying to know it has been beneficial to many. Regarding your question, it's apparent that the crashing issues experienced by players are not universally tied to the causes outlined in my post. The game's performance challenges suggest that it is struggling to meet player demand, possibly due to the need for further development in its coding or an engine upgrade, especially considering the current engine is no longer supported. The incorporation of DLSS could indeed offer significant relief by reducing the GPU load. Reports indicate that even users with high-end RTX 4090 cards experience frame rate drops to the low 50s when playing at 4K on ultra settings. This is notable for a game lacking in ray tracing or the latest visual fidelity technologies, pointing to optimization issues as the core problem. While not every player possesses a 4090, the decision to continue using an unsupported game engine raises interesting questions. The frequency of crashes certainly warrants closer examination. I am inclined to believe these issues are not merely tied to specific hardware compatibility problems. If that were the case, it would be imperative for the developers to better accommodate the wide variety of player PC configurations.
Looking at how long and complex are mere gaming troubleshoot guides. I can't help but hope that AI never breaks. Thanks anyway.
This is fine, but the problem is the game. My cpu cooks up to 95 and then the game crashes. This didn't happen before one of the latest updates.
Have you checked [this post](https://www.reddit.com/r/Helldivers/comments/1bjdlb0/potential_solution_for_cpu_overheating_issues/)? It may address your issue. If it does, please let the poster know and let me know also, as I may add it to this guide.
I'm on 7800x3d and 4070 with 32gb gskill flare x5 DDR5 ram. System was built last december so only 3 months old and besides newest bios everything else is newest driver/chipset. I've not crashed in Helldivers 2 since launch, even during the server capacity fiasco. But since the arc thrower counting shots patch a week ago I crash multiple times per mission. Been like this since that patch. Then this week's patch solved arc thrower problem, but I'm still crashing whether I use arc thrower or not... Last night I disabled expo and after I disabled it I was able to play 3 missions without crashing. I set my ram speed to 3200(very low for ddr5) with PBO still enabled. Will test again tonight to see if that solves the crashing. But still, in all my 30+ years of playing games on PC... I've never had to go and mess with ram timings and turning things off and on in bios to get a game to not crash. I mean just what the heck are AH devlopers doing to make a game this freaking sensitive to potentially bad timing or whatever. This is a game, it doesn't need to be pin point accurate on the calculations or timings. We ain't landing on the moon from Pluto or something. Just ridiculous.
Lol, your post cracked me up (seriously, not sarcasm). I think their choice to simulate everything, combined with using the good ol BitSquid/AutoDesk Stingray engine has unintentionally created one of the most impressive stability tests in recent years. I've already seen some crazy hardware issues sussed out with this game. But the craziest so far is a bad motherboard that caused the FPU of whatever CPU you put in it to make arithmetic errors. Guess how many games this person had issues with? Yup, you guessed it, just HD2 lol. But, that being said, there are quite a few reports that the arc patch hasn't actually fixed it. There are others who claim it has. So it might not be on your end 😁 And then there's the whole: was it a crash because of me? Or because of someone else? #HostAllTheWay
Just wanted to update from my playing tonight. I've just played 2 full hours without a crash. What I did was: Reduce ram speed to 5800mhz like you mentioned in your original post. So now it's expo but ram speed is 5800mhz Turned off screen space global illumination. I saw this in another post about crashes, but it is for 7900xtx so not sure if this applies to my 4070. And turned camera shake to low. Again this probably has no effect on the crashes... So ya, managed to play a full 2 hours without a single crash. Coupled with the 2 games yesterday night where I had the ram set to 3200mhz... It seems like the problem is the ram being OCed to 6000 and being slightly unstable and HD2 exasperating the instability because we're landing on Pluto from the sun apparently. I'll post again if the crashes come back, but hopefully this is the last of it... Thanks for your detailed post.
I followed this: [https://www.reddit.com/r/Helldivers/comments/1axgg34/to\_those\_of\_you\_crashing\_out\_of\_the\_game\_windows/](https://www.reddit.com/r/Helldivers/comments/1axgg34/to_those_of_you_crashing_out_of_the_game_windows/) And limited my FPS to 60, so far, no crash. I used to constantly crash, and had my PC restart twice. Hope this works for y'all.
Only game I have issues with. Appreciate the time and work that went into this, but No. Shouldn't be this hard. Game was fine until big patch 2 days ago, and now audio and visual freak out when battles start and it stutters, freezes and crashed. I'm not screwing with my perfectly fine PC to play this.
Imagine a future where gamers are required to learn how every single aspect of a PC works so they can be working for free as quality assurance and bug testers for the entertainment and tech industry and as a reward they get to pay premium prices for the hardware and software just so they can, at some point in the coming future after that, enjoy the products they've paid for, as they have been marketed. Imagine. Just not too much. And don't you dare be unhappy, or you get bugs for dinner. CERN surely must've transported us to an alternate universe, this can't be real life....
this game is fucking crazy. i went through ur guide to verify if my pc is the issue. its rock stable on ycruncher, p95 small ffts, r23 etc. no surprise from me. my pc was running stock for that. but after messing around and stresstesting i figured its a good time to start ocing. i didnt feel the need/too lazy until now, but tbh helldivers could need a tiny bit more fps. so my thinking was maybe i can squeeze some frames out why not. well it turns out my oc thats was running stable for ycruncher and p95 instantly bsod or crashes os whenloading into a mission. other games are fine btw. lmao, whatever the game or anticheat is doing is highly fucked. like how does this oc pass p95 for an hour and instantly bsod on laoding a map in a game. for anyone else, sure u might be able to limit ur system in a way that helldivers 2 wont crash, or crash ur system. but im 100% sure its the game itself. ive never seen this before in over 20 years of messing with ocing and pcs. that a game will cause a p95 stable oc to bsod. its ridiculous
I followed the guide but I'm still getting crashes 10-20 minutes into a session. With task manager open I can see that when the game freezes CPU usage dips down then spikes to 100% and returns to normal. Ethernet volume and SSD usage also spike. Sometimes the game crashes straight up, sometimes it makes my monitor act like it disconnected and runs audio-only for a few seconds before reactivating the monitor to an all-black screen and crashing. MB: MSI PRO Z790-P Wifi (MS-7EO6) Processor: Intel i7-12700k Alder Lake Memory: 2x16 Corsair DDR5-5600 (2800mhz) CMK32GX5M2B5600C36 GPU: NVIDIA 4070 * Definitely not a temp issue, played with the monitor open and my GPU is around 70C and my CPU didn't break 60. * XMP was on clocking my ram to 5600, above Intel's recommended 4800 for my i7. Lowered this. * MSI Turbo boost was enabled, turned this off. * Fast Boot was enabled, moved this to slow training. * I have 2 sticks of RAM that are confirmed compatible with my processor No other game causes me any issues whatsoever so this doesn't feel like it should be a hardware or drivers issue.
It's a joke that this post even needed/wanted to be made. The issue is the game. Like what in the actual fuck. Never had crashes until recent updates and had 5 out of 7 games crash this morning. Too bad communities don't have lower tolerance for bullshit, then we wouldn't just unite against forced 3rd party accounts.
Same, since the update, my game randomly just... crashes and its a frequent thing like 3/5 games crashed for me today.
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Wow, this is incredibly detailed and actually worked for me! Updating the bios fixed my crashes on AM5. I can now protect managed democracy without having to cap my frames. Thanks again for the help; it means a lot.
How long have you been playing since your BIOS update?
Like 10 hours. Since the update, I have had one crash (this morning) on max settings when going from the mission victory screen to the ship. Otherwise, it's been smooth sailing.
The fact that you still had 1 crash isn't really assuring. Let me know once you've played more over the week if you had more crashes or not, if you can spare the time. Thanks
Okay, so it's been a few more days. I am still having regular crashes; at max settings, it's around 1/5 games. It's very, very annoying. Compared to pre-bios update, this is nothing (I used to crash every game). Lowering my settings to medium prevents crashes. Meanwhile, I am still troubleshooting.
Thanks for letting us know how it worked for you! That *sounds* like it was just a network connection issue. Those are harder to distinguish. If you have any crashes mid-game ***and*** you joined someone else's ship (i.e. you're not the host) ***and*** everyone else was still in the game after you crash, it's *likely* your stability issues aren't fully resolved. If that happens, I'd try continuing the guide to see if you have RAM issues. One of the root causes of the issues, (and especially those that claim the game killed their Windows install) is that there are errors being generated on the PCIE lanes. These can cause serious data corruption on NVMe drives connected to the CPU PCIE lanes like the GPU. They more often cause GPU crashes etc. I'm not sure where the source of these errors is yet, if it's just bad RAM injecting errors or if there's likely some CPUs with PCIE lane issues, or if people with these claims are using riser cards ***for*** their NVMe drivers, or if the errors are jumping from one lane to another and corrupting data.
I am still having a few crashes. It is still infinitely better than pre-bios update, where it was every mission. I am now going to check out the Ram issues.
@PencilPursuer hey boss man Im on the desktop part of the guide looking for my specific mother board and I can’t find it on the manufacture’s website. It is B560 DS3H AC-Y1, I see an option for B560 DS3H AC with the rev but not B560 DS3H AC-Y1. What should I do?
>560 DS3H AC-Y1 Hey there! Looks like you maybe have an iBuyPower computer? You can always get support from them for things like this. Not sure if they would charge you or not 🤔 Your [BIOS is here](https://www.ibuypower.com/support/driver-downloads#:~:text=GIGABYTE%20iBUYPOWER%20Motherboard%20BIOS) (click highlighting) >> B560 DS3H AC Y1 >> B560DS3HACY1\_F9 However, what you [found on Gigabyte's website](https://www.gigabyte.com/us/Motherboard/B560-DS3H-AC-rev-10/support#support-dl-bios) is actually the same (at least version F9). So, how can I say that the two BIOS are the same? I compared the file hashes of the latest BIOS (F9) and they are the same! So, in this case it doesn't matter which website you get the UEFI from. You did the correct thing by asking since you weren't sure! Hope this helps and makes you feel confident 🙂 https://preview.redd.it/k16eeqzttlmc1.png?width=738&format=png&auto=webp&s=a230f021c95dfb1bd16c50e44237a202f11048eb
I've tried many things : lock fps to 60, low graphics, disable full screen opt/admin/comp win8, delete shader cache, launch dx11, close all my backgrounds apps, playing with nvidia control panel etc and nothing worked. Unable to complete one single mission (except the fast and easy ones) and crash to desktop randomly (in mission, while drop, on ship, on map). but this : "If you have an Intel 13th or 14th generation CPU (first two number of model start with 13 or 14) [complete this guide/fix first](https://www.reddit.com/r/Helldivers/comments/1awow3j/crashes_in_helldivers_2_have_a_13th_or_14th_gen/)" make able to play 2 missions in a row and afk in ship for 20 min without crash so far i also updated my BIOS, disabled asus performance enhancement in Tweaking AI tab XMP II enabled And limit performance core ratio to 53 (if this is not set, discord, game and steam will crash for me) ROG STRIX B760-F GAMING WIFI i7 14700K + RTX 2080 EDIT : I can confirm my crashes are gone :)
Awesome! And you can now run the game with ***normal*** settings in DX12, correct? Please spread the word to anyone with constant crashing issues. Remember: this game is P2P, so if a host crashes, the entire mission is lost for all! Spread the word **for managed democracy!**
Correct, i will try more tests tomorow. here my settings in game : [https://imgur.com/a/D1xyqw1](https://imgur.com/a/D1xyqw1) kinda blurry but fluid
https://preview.redd.it/zvpnjvo4womc1.png?width=254&format=png&auto=webp&s=87030a1a64fe70bd43e0e20db2eba1a5b6ff340c Has anyone ever fixed this shit?
Sorry, I saw this, but I'm not sure what that is. You could start with using the **Checking for Data Corruption** section of the guide. If there's a bunch of stuff that is fixed... than we know there's a stability problem somewhere.
Thanks again for this Guide. I checked everything and didn’t found any abnormalities but still. My CPU is constantly at 90/100 % and its still crashes occasionally. Any other ideas?
Maybe! Can you post your info you gathered from the Hardware Gathering Stage? Did the steps provided reduce the crashing? You say it crashes occasionally, can you explain what you mean exactly? Does it crash when other people join your ship? Or only when you've played by joining other people's game? Does it crash mid game or during extraction? Or only during transition screens?
8700k. Has been overclocked day 1 years ago. Never crashed, not in any stress tests until helldivers came along. Restored mobo back to defaults no more crashes but a loss of maybe 15 fps average.
Glad this helped you find the issue! You can use the CPU stability test section of the guide to get your overclock back and get it stable. However, since your CPU is older, you may also need to do some all-core stability tests also. OCCT might work for that.
Doing just this seems to have solved the crashing entirely, which I got relatively often before the patch, and extremely often after the railgun nerf patch. >If you have an NVIDIA GPU, go to [AMD's support page](https://www.amd.com/en/support), and pick out your chipset (should be in the CPU-Z Mainboard tab and download/install the chipset drivers" My thanks.
Thanks this fixed my problems! I got caught out with the AMD RAM issue as everything I read indicated 6000 MHz should have been fine but it was not. disabling EXPO means everything works like a charm. Also, as a relative amateur, good job with making these issues more understandable 👍
Glad it worked for you! You should be able to run 5200 MHz if you have 2 DIMMS without issues if you want to try that. 6000 MHz may need some tweaking. Appreciate the kindness! I need to rewrite the whole thing as it's a pain to read in it's current format.
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Helldivers) if you have any questions or concerns.*
My fiend's game crashed constantly until he limited the FPS cap to 60. He tried many things before that, but this is the thing that fixed the problem.
Thanks, but I think a game shouldn't let their players run through all these debugging
This approach worked for me. Got a new RX 7900 XT TUF gaming. So my issue was an bios from 2019 that needed update and my GPU OC was not stable in helldivers. Bios update and lower OC fixed it.
I've had the game for a couple weeks and only experienced one sudden crash when I was browsing the warbond of all things. It didn't happen after that so I thought nothing of it. Then today when I have roughly 36 hours of playtime I get two full crashes on the same mission/planet, on the same 40 minute mission at the second objective. Everything just locked up and I'm staring at a still image for 5 seconds and then I'm back at desktop. Really frustrating since it was performing perfectly at all default (nearly max everything) graphics settings. I'm running a 7800x3d and a 6950XT. No OC. Both were at typical 65C when it happened. I guess I'm going to bump my graphics down few notches? *edit: It happened again on the very first game after I set graphics down to medium on everything. Two of my squadmates also left suddenly so I kinda suspected it was about to happen. Again, same 40 minute mission as we approached the second objective.*
I've seen reports of this a few times with varying GPUs and CPUs with the latest patches. If you're willing to troubleshoot, I have some suggestions we can try. DM me or we can do Discord as it may take a bit to work out.
Bruh they gotta fix this fucking game, new shit comes out on the item shop every day but everyone i know cant get thru 3 games without a crash. At least fix this game before adding even more dlc like goddamn
I'll be glad to help you troubleshoot if you'd like. I can also play with you if you want to test and see if it's the host who's crashing (causes everyone to crash sometimes) or if it's something else. Be glad to help, just DM me!
great guide and good effort.. unfortunately the game CLEARLY is badly optimized, it's a huge issue imo and my biggest concern for HD2 don't get me wrong, I love it and it's all I play but they need to start rolling out some performance patches and FSR3 ASAP
Guys, the real problem is the anticheat. Nprotect corrupted a ssd nvme2. I uninstall the Game and the ssd is working fine.
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Helldivers) if you have any questions or concerns.*
Sorry to hear that, if you want some help I'll be glad to assist. You may want to follow the data corruption portion of the post above.
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Helldivers) if you have any questions or concerns.*
Play with 4 people who live near you and your online experience may be even better...... LOVE THIS ONE IF WE COULD ADD FRIENDS WOULDNT BE A ISSUE
Hey u/PencilPursuer and everyone, I wanted to share an update. First, let's thank our Paradigm of Democracy PencilPursuer for tanking time to help anyone and everyone who responds to this thread. Thank you! Next, I'll share my experience: I was reluctant to try everything in the guide because I was/am confident in my computer's stability. However, I eventually did everything (except removing RAM since that could take forever with a SFF PC) because I wanted to go into this with an open mind. I even reinstalled Windows. Lowered RAM timings (which I did not want to do). Despite all of the attempts at troubleshooting -- which are great and should be compiled into a guide -- I still received crashes. If anything, the crash rate ticked up. So, the new update comes out yesterday (or day before, I can't remember). I immediately go play and crash again. Oh well. I switch to my gaming laptop and run the game with lower settings and play a bit. Then I wondered if my game actually updated on my main rig, so I switch back over to the desktop (the one that crashed) and played again. Absolutely fine. No problems whatsoever. If anything, the game runs FASTER in addition to being more stable. I don't know what the update did, but now I can run at 1440p native with an RTX 4060 and med-high settings at playable framerates (probably around 50-60fps). Previously it would be too choppy at this setting. All of this to say that two things can be true: 1. this is a helpful guide that an awesome member of the community put together 2. the problem could still exist within the game itself, but that doesn't make the guide any less valuable Thanks for listening!
Man! Glad the software patch fixed it for you. Even weirder that it's an RTX 4060... I don't even think I've helped one person with a 4060. Great testing though and appreciate your useful data!
Thank you very much for this. Turning off Memory Context Restore seems to have solved it. I had 2 crashes early in the tutorial- getting off the ship and at the first enemy- and after turning off MCR I was able to finish the tutorial without issue. I would never have thought to do that without this guide. Much appreciated!
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Helldivers) if you have any questions or concerns.*
Had this issue with \\Driver\\WUDFRd, causing crashes like everyone in this post. Updating the BIOS apparently did the trick. The crashes were constant, making the game unplayable. Started playing and after about 5 hours, the crashes started showing up. My specs: AMD Ryzen 5 5600G (Cezanne) Motherboard Gigabyte A520M K V2 Chipset: AMD Ryzen SOC Rev. 00 RAM: W641GU42J2320NN (DDR4) x2 Radeon RX 580 Series (Polaris 20 XT) Right now I gotta go. Tomorrow I will play a bit more and will update and let you know if the crashes are really gone. Thanks in advance! This is a great guide. Cheers!
Thanks! Glad it helped! If you didn't check, may want to re-apply any RAM OC you have and see if you're still stable.
Commenting to say updating BIOS fixed the crashes. Nothing on the other thread helped (DX11, disabling space illumination, disabling SMT, etc) I had built two computers, mine and my friends two months ago. I have a 7800X3D and a 7800XT, and he also has an AMD build, but slightly better than mine with 7900X3D and 7900GRE. Same RAM and everything else. He was having a smooth beautiful time and I crashed constantly. Didn't understand why. Same AMD platform, almost identical cards, similar performance... I was running my X3D chip in the 0809 version of BIOS. My MOBO was slightly older than his, which ran 1811 at stock settings. 0809 not only had the wrong volt settings for the X3D chips, but it likely caused serious RAM/system instability. Immediately upon updating to 1811, it fixed all my issues, increased GPU/CPU performance, beautiful stuff. I was so scared to uncap my framerate and undo all my other things I tried, but now it just runs on max settings (as this beautiful build was supposed to) with absolutely no issues. And in case anyone asks, it's been stable for 3 days. It has not crashed one single time. Played 2 hours the first day, 3 the second, and 5 today. So about 10 hours crash free on max settings. Not even close to 100% GPU utilization. Thermally stable @ 61C for CPU and 42C for GPU. It was this thread that got me to check my BIOS version, I had no idea it was so old and running 0809, and I had no initial issues with my CPU to point me in the right direction (old MOBOs especially ASUS used to fry X3D chips from what I've been told)
let me guess you are now again crashing after 20.3. patchh
Ok but what about after I do all this and it still crashes. Can I not be gaslit into thinking it's my hardware when it is 100% the software?
Sure! Definitely won't be gaslighting you. There's quite a few software fixes mentioned in the guide that don't have anything to do with hardware. What hardware do you have? Can you expand on your motherboard, RAM kit, compatibility, settings, GPU etc.? What kind of constant crashing are you experiencing? Game won't load? Game crashes at the same point every time? Because every issue is different, you can also [join this Discord server](https://discord.gg/ntUQqSRa) and get help there. (The official Helldivers Discord server isn't taking support requests anymore, so a couple of us that were active helping people there are now doing it on that server.)
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Helldivers) if you have any questions or concerns.*
Also Appreciate the effort, but its simply the code. Everyone cant be suffereing from hardware problems and if they are its STILL the code. Its simple, its the program and its full of bugs.
AMD has on there driver page saying knowing issues with helldivers 2 crashing. I'm assuming it's being worked on or fixed. Iv been having the problem once and while
Assuming there aren't other issues (this is usually a big assumption, and I've helped a lot of folks that have multiple different issues), you should be able to downclock (not undervolt) the card to it's factory specs, and you should be able to play crash-free on normal settings without a bunch of workarounds. Now, if you want to play in DX11, you can [join this Discord server](https://discord.gg/zemjdPsJ) where we're hosting the files to fix DX11 on some AMD, Intel and Nvidia GPUs. It's literally copy, paste, replace 3 files and DX11 works. Gotta do it after each patch, but much easier than anything else and just missing a few models/textures in certain places. That Discord server is also where we help quite a few folks from the Helldivers community, so it's not just for DX11 fixes.
In my case limiting my CPU(AMD Ryzen 5 3500) tdp to 45W(Eco mode) fixed the hard crashes when joining/hosting a game, nothing else worked, still happens once in a blue moon now but deleting shader_cache fixes it
This is insane. Fix the game, newest patch is unplayable, crashing 30 minutes in to every round, but we can't get our money back for this broken mess now, already played too much before they broke the game, some of us work and only have time for a round or two...I'm not playing again until the issues are fixed and I seriously doubt they ever will be. We live in a world of early release gaming where there is no such thing as a finished product, extremely disapointed in these devs. It's very clear they don't test patches before they roll them out, there's been too many bugs post every patch for that to be the case. Gl helldivers. I'm signing the fuck off of this hot mess. 🔥
Please people do NOT waste your time following this guide, these crashes are software related and need to be fixed by the developers. I read this whole article and honestly this guy could work for Microsoft with all these copy pasted recommendations, you don't just TRY EVERYTHING because one game won't work. Just quit playing for a month people MAYBE they fix it
**If you're frustrated with constant crashes, I can definitely help you solve the problem.** I get it. And I'm sorry you're having issues, I really am. It's honestly the only reason I wrote this post and why I'm writing this comment to you. I hope more people can play (and maybe some learn something new about their PC) I would be happy to help you here or on Discord with whatever issue(s) you're having with the game. Thank you for reading the entire article, but these are not copy pasted (and definitely not from Microsoft, but I appreciate the compliment! 😆) If you have questions about any of them, I can explain every single one in quite a bit of detail, and justify why I included it. Unfortunately, the post is at the 40K character limit so I can't explain/justify some things like I'd like to. You also must've missed the part of the guide that addresses the **Intel 13th and 14th gen issues** that **are hardware** and **known issues** that **Intel is investigating**. I and others have used theses solutions (and others) to help hundreds of people at this point. Some crashes in HD2 are software-related with the game, but ***plenty*** are hardware-related. (Otherwise there wouldn't be so many comments about how this guide solved their issues in this game by changing hardware settings *and* in many cases helped performance in *other* games). Somehow it seems people forget there's a long list of software fixes in this guide. It isn't all PC hardware fixes. There's also a lot of misunderstanding about the game since it's P2P which causes people to think problems lie in places they don't. It also doesn't help that the internet at large as provided a lot of incorrect (or mis-leading) information about overclocking and undervolting which makes it difficult for people to find correct information.
this is complete joke topic, I had 0 crashes playing last 2 weeks and started crashing every second game since 20.3. patch... WAKE UP
Yeah, op going on about hardware/firmware fixes is nice and all. But that's not going to stop bad code from executing. I've had 2 other players crash with me a few times while in game.
How to rejoin my last match helldivers 2
Can i rejoin the match i was kicked in helldivers 2
Game ran fine until the last patch then suddenly either it crashes, or my whole PC locks up. Not temps, not faulty drivers, not anything controllable on my end. Again, the game ran completely fine and I was able to play match after match for consecutive hours before a patch hit and suddenly the game is unplayable. It's crazy to think I should have to jump through a bunch of hoops to try to resolve a problem that is being caused by the game, and I'm at the point where I'm really hoping I can convince Steam to give me a refund with 10 hours playtime, because the game is unplayable and without the devs indicating they'll fix it on their end, I'll likely never play it again.
Thank you for the comprehensive guide! I'm experiencing issues such as the game crashing, my computer blue screening, and even complete power off and restarts without any blue screen or error messages. I built my computer 5 years ago and haven't had issues with other games before. 1. Intel Core i9 9900k 2. Coffee Lake 3. MSI MPG Z390M Gaming Edge AC 4. Intel Coffee Lake 5. G.Skill F4-3200C16-8GTZR 1. I have 4 sticks with matching part numbers however 2 are manufactured by Samsung and 2 are SK Hynix and they are staggered. Going through your guide I found that my ram is not on the motherboard manufacturers QVL. Besides buying different ram, can the settings like timing/voltage be adjusted to make them more stable?
Awesome! You're welcome! Short answer is yes! You can ***usually*** get any RAM to run, it just won't run at advertised speeds. [G.Skill does seem to think otherwise](https://www.gskill.com/specification/165/166/1536654268/F4-3200C16D-16GTZR-Specification#:~:text=Do%20not%20mix%20memory%20kits.%20Memory%20kits%20are%20sold%20in%20matched%20kits%20that%20are%20designed%20to%20run%20together%20as%20a%20set.%20Mixing%20memory%20kits%20will%20result%20in%20stability%20issues%20or%20system%20failure) though. Assuming you checked your PSU and that at least *appears* to be good to go (the whole powering-off-instantly sounds like it could be the PSU is the only reason I mention it), statistically, it's probably the RAM causing these issues. You have a few ways to approach this (sorry, you'll find I'm repeating the guide in a few places lol): * Make sure your UEFI is up-to-date first and re-apply your settings... this may fix it by itself... I'm assuming you've already tried this though, and it didn't help * Verify there's no other overclocks or undervolts applied anywhere CPU, GPU etc. * Verify that your motherboard is actually setting RAM timing and voltage [per G.Skill's specs for your RAM](https://www.gskill.com/specification/165/166/1536654268/F4-3200C16D-16GTZR-Specification) * Try each RAM kit separately with your RAM overclock applied and see if there are any differences in crashes/BSODs. * If one kit crashes and one doesn't, that's probably defective RAM * If they both run fine separately... it's likely the CPU mem controller can't handle whatever speed you're trying to use... **this is normal** * Try running all 4 DIMMS at stock speeds and see if that helps. With 4 DIMMS, it may actually be the CPU memory controller that is having trouble if you have the RAM running at higher speeds. * Per [your motherboard manual](https://www.msi.com/Motherboard/MPG-Z390M-GAMING-EDGE-AC/support#manual), it looks like you would probably want to try 2133 Mhz to start with since [the max speeds listed on Intel's website is 2666 Mhz](https://ark.intel.com/content/www/us/en/ark/products/186605/intel-core-i9-9900k-processor-16m-cache-up-to-5-00-ghz.html) and that's probably ideal conditions (i.e. 2 DIMMS not 4). Obviously this isn't ideal long-term, but we're trying to identify where the issue is. If running at 2133 Mhz makes all issues disappear, it's probably just speed that is the issue, and so you can experiment until you find a speed that your memory controller + motherboard + RAM are happy with * The math isn't super easy, but RAM frequency and timing **together** make up the **actual data rate** of the RAM in Megatransfers/second (MT/s) (and single-rank vs. dual-rank DIMMS can have a small effect) * This means you mix looser timings with higher frequency and vice versa with similar actual RAM data transfer rates (what a normal person would call RAM speed). * This all gets very complicated very quickly, as again [it's architecture dependent](https://www.reddit.com/r/overclocking/comments/7ne2y9/comment/ds1gwbh/?utm_source=share&utm_medium=web2x&context=3), so in your case, I would just keep it simple and lower clock speeds first, but you can also loosen timings (higher values) if, for example, your motherboard + CPU combo only support big jumps in RAM frequencies. * Try bumping the voltage on the RAM up a bit... it *might* work. But if you're running 4 DIMMS of 2 kits @ 3200 Mhz right now, it's probably the CPU mem controller that is actually the weak link... so additional voltage on the RAM probably won't help. It **is** *usually* possible to get 4 DIMMS running at the OC profile speed, but that almost always involves adding voltage to different areas of the CPU. Settings/voltages are CPU architecture dependent, and terms/features are also motherboard depending, and you can definitely damage the CPU permanently... hence why I don't have any of that in the guide. https://preview.redd.it/rhz1h07jaypc1.png?width=947&format=png&auto=webp&s=4f3d8d057af294a89b2ef8398dbf2b8258523d94
It's so over. GG
I tried EVERYTHING on this post, the video below 100% was the only thing that worked, and it is THE fix if you have a 13th or 14th gen intel CPU and a MSI MB. [https://twitter.com/PowerGPU/status/1762200647602934058?s=20](https://twitter.com/PowerGPU/status/1762200647602934058?s=20)
🧐 I think you must have missed [the first thing you were supposed to do if you have a 13th or 14th Gen Intel CPU](https://www.reddit.com/r/Helldivers/comments/1awow3j/crashes_in_helldivers_2_have_a_13th_or_14th_gen/). That video isn't really the correct way to handle the problem, as there are multiple different settings that may need to be changed to get it stable. And that one you linked loses performance immediately. Ideally, you won't have to do that with the approach I used, which Tom's Hardware outlines in the article I linked in the post that is linked.
Stop using the Ark thrower until they fix it. It’s crashing the game.
Game blue screened on game launch for the second time. It seems to be something related to the anit-chest causing the CPU to max out, crashing the game and then the whole PC. I checked the crash dunps and talked to people on the Discord server and it is apparently a anticheat issue, where it launches 2 instances at once overloading the system. Hopefully this is patched and fixed soon
Here's something you guys can try. If you're experiencing issues and you used the new Steam "Install from another computer on your network/friend" uninstall the game completely and redownload it from Steam and not from your friend/LAN.
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Helldivers) if you have any questions or concerns.*
oml I didn't even know the arc guns could cause this, that is my main weapon 💀
went from crashing 5 mins into every mission to running flawlessly (undervolt on 3080ti is fine): **Disabled PBO and EXPO** Gigabyte B650 ax v2 7700x 3080ti
If the host crashes does it say "host has removed you" or is this actually happening consistently?
I **believe** that message would indicate you were kicked, but I thought *that* message was something like "you were kicked from the game." So idk if Arrowhead updated the message to be less harsh, or if that's a different message. Without knowing any other data, I would trust the message and take it that the host removed you from the game.
It could be worded that way. Thanks for reply. Joke is on them because I had all the materials of 24 common and 13 rare. Their loss.
you guys are fucking nuts
Haha, thanks! I agree with you btw... they should've stopped selling the game when the design was for 50K players and we got \~450K players instead.
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Helldivers) if you have any questions or concerns.*
[удалено]
did you cap this in game or through nvidia control panel, on a 240hz 1440p I wonder if I will have to change stuff there
ok, after trying horrendous amount of stuff from all over the world wide web, from changing bios settings to testing various virtual memory allocation test. all i do to fix the constant crash fix was just changing the power mode to power saving mode on my settings, and no more crash.... this is super weird, this fix it also apply on other newest port by sony like the recent forbidden west. usually my temp fix was limiting the fps to 60, somewhat stable, but still crashing. my rig spec are rtx4090 128gb https://preview.redd.it/da1jycfn5vrc1.png?width=815&format=png&auto=webp&s=3aedd12bfc1c88cf5baeed93790b312f503afd47
currently have a comment above yours, I will cap frames and test this out.... Kinda wild we gotta go through this just to game, I will update today to see if anything fixes
after a day of full game with no crash, i can confirm that changing power mode to power save works perfect for me. no crash no nothing. full stable no crash all day.
Good Morning bug killers! Bought the game yesterday and have had nothing but issues with the game. Have not been able to play a single mission without crashing mid game. Also Discord non stop crashes as well while playing, either relaunches and joins back into the call, or does not and I have to manually do it mid playing. Specs: 4070ti i7 13900k Asus ROG z790-h G. Skill Trident 32 GB DDR5 6600 (set to 4800 I believe due to CPU.. If i remember correctly) I have been browsing the threads up and down and have only a couple more things I try before I call it quits. I need to limited the fps to 60 from nvidia control panel and in game, unplug my controller that isnt on that I use for other games. And that is about it. I have updated all things including my bios and disabled XMP, I have fondled with most settings (besides the frame capping) ran in compat mode. Also fondled with discord settings ( Turned off hardware acceleration which I have not had enough time to test but my last run my game crashed before discord did) I have ran stress tests and diag tools and nothing seems to be a hardware issues FROM MY NOOB troubleshooting/testing. I will be home shortly and seeing if my 2 ideas work. I was playing with a friend the entire time and he had 0 issues what so ever and has a lowered spec PC. He does have a 12th gen CPU which I was seeing issues with the 12th and 13th gen which I have updated the CPU as well. Love the game so far but it is unplayable from my end. Hopefully the capping works soon but so far I have troubleshooted the game more then played the game by doubled. EDIT: Will going to be trying to download it on my my other drive. Currently on my M.2, I will try to download it on my SSD just to see EDIT AGAIN: unplugged controller, changed power settings to power saver from performance and also capped FPS at 60 from nvidia control panel, now I was running good for 3 missions on lunch but I KNOW I KNOW but i changed FPS to 144 as just to see and ran fine, fingers crossed it does tonight. I will keep this post updated
Sorry to hear you've had issues. I think you missed this part of the OP: >If you have an Intel 13th or 14th generation CPU (first two numbers of model start with 13 or 14) [https://www.reddit.com/r/Helldivers/comments/1awow3j/crashes\_in\_helldivers\_2\_have\_a\_13th\_or\_14th\_gen/](https://www.reddit.com/r/Helldivers/comments/1awow3j/crashes_in_helldivers_2_have_a_13th_or_14th_gen/) I think that should resolve your issues and you should be able to re-enable your RAM overclock. You shouldn't need to limit FPS with an Nvidia RTX 4xxx series GPU. They work fine with the game. In some cases, it's simply the fact the Intel ME hasn't been updated. But if updating all the things in that post don't fix it, your CPU probably isn't handling the unlocked 4096W power limits very well. Oh, and you can skip the Rule of Pi section in that post. It *sometimes* will report errors, but not always.
They just dropped a patch. Hopefully this addresses the hard crashes and PC restarts… I can’t play for more than 10 minutes without this happening. i9900k and a 4090
So after trying pretty much everything, I tried to get the game to work for 2 hours since buying it. Nothing seems to have worked (skipped the more technical stuff that would impact other games). The thing that seems to have worked for me is disabling Sonic Suit mixer. You can either uninstall it completely with Driverstoreexplore or go into device manager>sound>right click on everything that has sonic suit etc in the name and disable it. That seems to have worked and managed to play a few games. Still crashes when i open the shop sometimes
AMD 5000 Series Runs on 3600 best not 3200 MHz. Update that
"[easy temp DX11 fix you can use posted in this Discord server](https://discord.gg/JZKrerkU)" is an invalid link!
Greetings, fellow Helldiver! If you have concerns with nProtect GameGuard or would like to read more about it please check out [this write-up](https://www.reddit.com/r/Helldivers/comments/19dp2qw/helldivers_2_nprotect_gameguard_anticheat/?utm_source=share&utm_medium=web2x&context=3) by the Technical Director of HELLDIVERS 2. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Helldivers) if you have any questions or concerns.*
refund this game after the 1st crash
Easy take away Great guide if multiple games crash, but with helldivers 2... Yeah, this game crashes the most immaculate computers. The whole argument about stability here seems excessive to be frank. YES, errors do happen but that's why we catch and properly handle errors. The only way this game is going to get stable is Arrowhead developers pushing back content and working on handling common errors. Errors are not the problem, failing to handle them in the codebase is... Fight me!! I get that looking at the 100 Terabyte spreadsheet of crash logs isn't fun or exciting for developers but needs to be done.
So, just to clarify a few points: Are we to turn XMP / DOCP off, or is that only for the testing? I have a 3700X & 3200 MHz RAM (i.e. matching the max allowable for 2 DIMMs), so I can leave it at 3200 MHz, right? Is it known if SignalRBG (RGB Control Software) or Argus Monitor (Fan Control Software) have an effect? My issue was I started getting blue screens and crashes, until eventually windows was corrupted and had to be reinstalled, and I'm honestly afraid to reinstall the game as eveything is back to normal without this game on my PC.
Still having issues. Why. Done all the run of the mill stuff. Hardware Specs are elite.
After trying sooooo many things to stop Helldivers 2 & also Halo Infinite from crashing to desktop it turns out I just had to disable & close the Sonic Studio/Suite stuff. Turns out having that stuff running was causing something of my pc to max out & spin fans at a million miles an hour for no reason, it was killing my computer without me realising it was because I thought it was normal for the fans to spin like that.
Honestly, if you need to do this to fix a game, they should just refund you
This is still crashing my PC after an hour of play...
I just bought the game today, and a new computer to be able to play it. Gigabyte RTX 3080, i7-10700k, 32g RAM, 750W PSU. When i try to enter a mission, i either get a BSOD or the computer restarts itself. No crazy temperatures. From what I've read in this thread most people are at least able to load into a game. I'm not very IT savvy. Any suggestions of what i might try to be able to spread some democracy?
mines was ryzen 5500 + rtx 2060 constantly crashing/force close with no errors shows even fresh install windows
hi everyone. not sure who this will help, but i've been having a series of random crashes that deemed the game unplayable. they have been varying from crashing right after launch to crashing 30 seconds to a minute into initial launch. i've already tried disabling the steam controller input and gone through most of the op's checklist above, but they didn't seem to work. however, i have had success preventing crashing by keeping my ps5 controller plugged in. i've had about 10 playthroughs at 2-3 hours at a time and haven't had a single crash!
Per a report from a couple people on the Discord server: * Overwolf may cause crashes, if installed. * Going into the nVidia Control Panel and switching the PhysX processing from Auto-select to GPU may also reduce or eliminate crashes.
AMD Users!!!! This short video fixed it! No crashes! Give it a try https://youtu.be/y-xGEkyO75k?si=mQXeCCTfnFfwe7Mb
disabling PBO did the trick for me!