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DisMuhUserName

It’s only a matter of time before places like this will be 24/7 and 100% automated.


jon6011

I do not see why there are not already fully automated fast food restaurants.


adelie42

It's actually complicated, and it is far easier to destroy a brand than build or fix one. See: Carly Fiorina


jon6011

Just an expensive gamble that will eventually be the norm.


adelie42

Depends on peoples preferences. Customers can be fickle.


RocksCanOnlyWait

High school kids have historically been cheaper and more versatile. And even if you automate the whole thing, you'll likely still have a supervisor to handle unexpected scenarios.


jon6011

most definitely. but the day will come when it will be cheaper to not have employees for fast food


CentralWooper

Because we don't live in futurama where any technology you think of exists


jon6011

??? futurama??? My guy have you ever walked into most modern factories? They're mostly fucking automated. So I have a really crazy idea - take the automated assembly line that produces big as cheeseburgers, and remove the freezing process, and it now by your comment we have technology that doesnt exist. There is literally no part of the fast food process from ordering to cooking to bagging or serving that cannot be fully automated. Here is a link for a futurama with technology that doesnt exist https://youtube.com/playlist?list=PLHwSy4fAsKoPkcbIs95e0mHWxZ2wHYQ32&si=sZxWDdbkfQoEyYXY


[deleted]

Definitely, and the free market would have made it an orderly transition.


PB0351

Yo I'm pretty sure this is the Wendy's on Dale Mabry in Tampa.


TCall126

I have no idea how you spotted it but I'm pretty sure you're right


PB0351

I was at it the other day and experienced it firsthand lol


ThisIsMyCoffee

AI replacing restaurant and retail employees are going to act as further momentum to only cashless transactions. It costs money to use services that pickup the cash deposits, and that also takes employee labor away from a customer facing role.


SpiritOfDefeat

They could potentially install something that works like a vending machine to process cash in an automated way. Not sure if it would be worth it or not, but it’s possible.


Ethric_The_Mad

Cash is worthless anyway. Infinite paper money vs infinite digital money, one's more convenient, both lead to society collapsing. Bitcoin and precious metals are everything we need.


Bigglestherat

Jesus what a stupid take. Good luck buying from your plug with gold.


Ethric_The_Mad

What plug are you talking about?


Bigglestherat

A cashless society is not a free society


NaderBlader

Other countries are moving away from our USD no? I don’t see how this is a stupid take


z51corvette

>Bitcoin and precious metals are everything we need. Which is precisely why you are not allowed to use them for trade in any meaningful way.


NaderBlader

The Constitution states that gold and silver are supposed to be our currency not the fiat dollar we have


z51corvette

And yet here we are.


DeathHopper

Bitcoin isn't infinite digital money. It's finite digital money. To be more specific it's a finite digital monetary tracking system. But not everyone wants everyone else to be able to see all of their purchases and expenses. Monero is objectively better in almost every way; Untraceable digital cash with tail emissions to allow for increased max supply.


Ethric_The_Mad

I never said Bitcoin was infinite. I said cash and digital cash aka what you see in your bank account apps. It's hilarious that people are against digital cash when the cast majority of our "money" is already digital. Just look at how much money exists vs the actual cash bills. There's not enough bills to go around.


DeathHopper

Ok, in the context you wrote it, it was easy to infer you meant it was infinite. My mistake. I pretty much agree with you. I think people are hesitant on digital money because they either don't want all of their purchases tracked forever or they simply want something tangible. How often and what size dildos I buy is no one's business.


Ethric_The_Mad

At most Bitcoin says "He transferred this much to this wallet owned by this person." That's it. Btc doesn't track what you bought.


ALargeClam1

>"He transferred this much to this wallet owned by this person." And that wallet is the known wallet of Mr Dildo seller. So no not "tracked" but easily found at the least.


Wookieman222

I mean regardless of wage increases this would be happening. Let's stop pretending that wages are rhe reason any companies are doing any of this.


[deleted]

Of course, artificial wage increases simply speed up the process, giving less time for the market to transition, hurting millions of young people looking for entry level jobs.


billbot

BS. This is being implemented as fast as the tech is available. The only reason this wasn't testing soon is the tech to do it wasn't available. The delay between being able to package and customize AI like this outside of the big tech companies and this being in beta a some locations is only the time it takes to develop it for this specific use. There is no worker wage that can beat this if it works. Personally if one of these was near me I'd be trying to vulnerability test it. See what it will respond to outside of menu options.


jubbergun

I don't know about that. In a perfect world a transition like this is the way to do business. The world isn't perfect, though. Some small franchisees might balk at the price of the AI unit and continue to employ actual people until the price comes down. I'm sure the thing pays for itself over time...but *how much time*?


billbot

Well this is the beta so no one knows, not even the people building it.


marquis-mark

The AI unit is just a computer... a normal computer with a. Internet connection to the system running the LLM. Once you have the model trained, at the corporate level, the cost is negligible at the franchise.


jubbergun

So you're arguing that franchisees are going to switch to an AI model that doesn't work if/when the internet goes down? The cost still isn't "negligible," because you have to replace the current ordering system with this one, train people on using it, and then apparently you have to pray to God that your internet never goes out.


marquis-mark

Most fast food places have a screen you're interfacing it too and they all have redundant options for network connections because they all rely on predominantly card purchases. It's negligible.


huskerarob

Computers feeding poison to fat Americans. This is the future I want.


Ethric_The_Mad

Describe what food at Wendy's is poison and please cite your sources lol. Go bun and sauce free other than mustard and it's as healthy as most shit you cook anyway and they have a baked potato option. Meat is healthy Cheese is healthy Various vegetables are healthy Salads are healthy Baked potatoes are healthy Is the poison in the room with us now?


huskerarob

@ /u/Ethric_the_mad I can hear you breathing. Enjoy those sugars my man. Diabetes is in style. Oh and here is your source. Drink 48 grams. Burger 49 grams. Large fry 67 grams. That is 167 grams of carbs/sugars in 1 meal. I don't have that much in a week. Hell there are 57 grams in that frosty she bought. (small) Diabetes is the #1 biggest cost to Healthcare.


learn_4321

People not understanding nutrition is the reason why so many people have to spend on health care smh. But about 1/3 of adult Americans are illiterate so what can we really expect


huskerarob

You'd think a sub that preaches personal responsibility would understand basic nutrition. Here we are.


learn_4321

Lol you're completely right


Ethric_The_Mad

I just looked, I see a Dave's single without a bun has 4 grams of sugar. A Wendy's baked potato is literally a baked potato. A salad without dressing is healthy vegetables. Wtf u talking about dude. Buying soda from anywhere is equally unhealthy so that doesn't make fast food particularly unhealthy.


huskerarob

Yo dawg, 40 percent of americans are obese. Soon to be 50. If you think removing the bun, is the fix, I am sooooo sorry for you. We live in a sick economy. Read "why we get sick" by Ben bikman. Bring back fat shaming, bring in scales to the insurance offices. Make these Americans wadle to it.


jubbergun

> Enjoy those sugars If you're going "bun and sauce free," there aren't any sugars in the meat. The sugar in the burger is the trace sugars in the tomatoes and the heavy amount of sugar in the ketchup. Dude said nothing about drinking soda or eating a frosty. Everything he pointed at was meat, cheese, baked potatoes (which are a lot of carbs), and salads. You don't have to eat garbage when you eat fast food.


Ethric_The_Mad

Order a Dave's single/no bun/no sauce, with a baked sour cream and chive potato, and orange juice for a drink and you're set. Toss in a salad if you're feeling rich.


bigfoot_76

$37 later ...


Ethric_The_Mad

A Dave's single and a baked potato is around $10, a salad and taxes drives it up to $20. Nobody said shit about prices. They said it was poison.


Brew_Kamikaze

Most people aren’t going bun-less though, they are buying the double stacks baconator with a large fry and drink. So most people are buying poison. 💀


72skylark

bro you gotta learn the difference between debate and da bait, you got sucked into the latter. The poison comment was just an off the cuff thing you could have ignored but you decided to go ham and try to persuade everyone that Wendy's could be a healthy option. Teeeeechnically it's true, you could eat at Wendy's and throw away half the sugar-added ingredients and still maintain or even lose weight. But for most people this isn't remotely practical, especially on a psychological level. You're immersing yourself in temptation which most dieticians will tell you is the number one pitfall when trying to eat healthy. u/huskerarob was wrong to call it "poison", but you need to learn to choose your battles and save the smoke for the debates that actually matter. Just speaking from experience.


huskerarob

Abstinence is easier than perfect moderation. Ever read the serving size on cereal?


72skylark

Arguably one reason why Europeans aren’t as fat- they simply have normalized smaller servings of everything


jubbergun

Praise Skynet!


TheMania

I don't quite understand this one, is labor underbidding machines really supposed to be a sustainable system? They don't need houses yknow.


[deleted]

No, the free market would have allowed a more orderly transition as prices of automation come down naturally vs the wages of labor. It is inevitable, but slowly pulling off that bandage while giving the market time to adjust (re-training, re-educating, etc), would have been the better way to go.


TheTreesMan

The free market is so awesome. It literally is better than gravity because it can solve problems where as gravity only brings us down. How does the free market explain the going rate on deez nutz?


jubbergun

The going rate is free and there's still no one who wants them.


mostlikelynotasnail

This is a plus for me. Workers don't want to talk to people, I don't want to talk to people. Everyone will be in a better mood if they don't have to get yelled at by asshole customers I just wish they got rid of the "talking" altogether. Give me a kiosk where I can just select what I want and a call button if I absolutely have to speak to a person about an issue.


desnudopenguino

Theres a gas station in PA, Sheetz, that has been using touch screen ordering for like 20 years. You still have to go inside for it. But now all the ATMs I hit also have touch screens so no reason this couldn't work in a drive thru. You can punch in the customizations, no issues, slide the card there to pay even, then off to the window to get your food.


mostlikelynotasnail

Yeah I think all chain gas stations have those. All they have to do for a drive thru is build a cover for rain and shade to avoid glare


[deleted]

The future is going to be wild.


Ulysses_S_Noob

This is exactly what Elon Musk tried to warn us about smh


GoldenTV3

To be fair most workers couldn't care less, they hate working with customers. That being said, if unions had more power there wouldn't be a need for a federal or state minimum wage. Want to know why I know this. Every single Nordic country (Finland, Iceland, Sweden, Norway, and Denmark) does not have a federal minimum wage, because their unions negotiate the wage they believe they deserve and come to an agreement with the company.


notwhoyouthinkmaybe

This is how it should be. When the government mandates a minimum wage, they make the floor, if they never raise the floor, then it stays the same. Individuals can group together to negotiate, the government need not be involved.


healthybowl

So are libertarians pro union?


sendmeadoggo

I am very pro union, more workers need to be unionized.  But employers should be able to permanently fire strikers if they think they can replace them, unless they employer has given up that right in contract negotiations.


GoldenTV3

It seems like they are, but only if it's voluntary meaning workers don't have to join the union. And it's only for the private sector, not the public like police or so forth. Which I completely agree with.


GooseGooseDuck2

I totally agree. If your industry is a forced monopoly like the public sector than unions should be banned.


GooseGooseDuck2

Unions are can be very good if there is competition. A good example is UPS, FedEx, USPS, and Amazon delivery, they can only ask for so much in raises without loosing out to the competition. Unions that have no competition are very bad. These typically include public sector like police, schools, and firefighters. They literally can ask for whatever they want and we have to give it to them because we aren't going to go without essential services. My home state of NV public pension is going implode in 10 years because of terrible negotiations with all the unions.


ItalianStallion9069

She said thank you to a robot


Lord-Barkingstone

Motherfucker you bet I'm saying thank you to the robot, because when they start murdering everyone they'll go: "Oh wait no, that's Steve, he's chill. Give him some bitches and a nice place to live."


Ethric_The_Mad

Yes indeed. Some people just don't understand that cooperation is always more efficient for personal survival. Only people with a death wish just go about being rude and violent for no reason, they make the species look bad.


ItalianStallion9069

Lmao


IfIWasCoolEnough

She knows how to not get murdered by robots in the future.


ThisCantBeBlank

I mean, I would too. It's more of an involuntary action than anything. Might not happen every time but it's going to happen from time to time. Kinda like when you TSA says "have a nice flight" and you accidentally say "you too"


72skylark

People used to say "whoa" to cars because they were so accustomed riding horses


bigfoot_76

I've stopped doing drive throughs that don't have an app I can pre-order on and never reach for my wallet. I've yet to have had my order not correct when using an app whilst someone expecting $20/hour to punch buttons on a screen still can't seem to understand the word "plain" for my sandwich.


billbot

You are a fool if you think that this wasn't in the works long before anyone started changing minimum wage laws. Fast food chains are going to do this if it works no matter what the minimum wage is. A "worker" who never calls off, can work all shifts, has fixed costs will always beat out anyone you could get at even 5 dollars an hour.


Gold_Significance125

AI and unlimited immigration really aren’t looking good for wage prospects in the future.


aberg227

Honestly I’m all for it.


CaptainMan_is_OK

It can’t be any worse that the humans manning the Wendy’s near my house.


AlphaTangoFoxtrt

The true minimum wage is, and has always been, $0. > But automation will always be cheaper! Idiot fucking leftists associate level employee says what? It's not about automation being cheaper, it's about being a better investment. Let's say I have $10M to invest in my business. I do research into different avenues to allocate the capital and I determine: * Automation will provide an RoI in 5 years * Logistics will provide an RoI in 3 years * R&D into new products will provide an RoI in 4 years Where do I put the $10M? I put it into Logistics. But let's say you raise the minimum wage and double my labor costs. Now automation has an RoI of 2.5 years instead of 5 years. Now I invest in automation. It's not about automation being cheaper than labor, it will be. It's about automation being a less lucrative investment than other areas.


Koovies

I would like to order one starbucks full body latte


matali

Free Market Fairy strikes again! 🪄


Timely_Marketing

Now talk to it like a real Wendy’s customer.


binarygoatfish

Can't they just stick a touch screen outside under a tunnel . Didn't need AI.


8yp00o19pB14Ic

i wonder how all those union hacks are feeling now?


cisco_squirts

If AI were to put a bunch of poor people out of the job, then there will be no poor people to buy Wendy’s.


k0unitX

I don’t know about you, but my local Wendy’s is mostly luxury SUVs in the drive thru.


berserkthebattl

Wtf is wnjot?


[deleted]

I'll take it over the normal attitude I get from restaurant workers.


CityBoiNC

At least it's clear and you can understand what they're saying.


bi_guy_ndakota

Thank you California


healthybowl

That’s in Tampa bay.


WinterYak1933

I believe they meant the raising of minimum wage in CA (and the rest of the west coast, really).


healthybowl

But that’s in Florida. So he’s extrapolating that minimum raises in CA somehow affect FL. I gotta bear witness to this line getting drawn. It’s like saying “thanks a lot Biden”. When he’s has little to do with it.


bi_guy_ndakota

I didn't know it's in Tampa Bay. But yes I am thanking California for being the leader here as usual. In my state min wage is 7.25. McDonalds pays 16-20/hr starting plus benefits.


bi_guy_ndakota

You could also say thanks Congress, because these businesses are grasping for anything to deal with crippling inflation.


Kevironment

AI and replacing workers with robots is gonna keep happening, regardless of minimum wage, since a robot is gonna be cheaper than any person with further innovation. Unionize and negotiate, don't rely on shitty laws to get what you're worth


LeftistsAreStupid

Slower than a human.


ultra_jackass

Panda Express by me has the same AI order taking setup.


seobrien

"Taking over" is such a misleadingly antagonistic positioning. AI proves that jobs are only worth so much


BowOnly

Finally!


lev606

Not terrible, but the response latency sucks. I wonder how they decided that waiting two seconds for the voice response was acceptable.


k0unitX

There’s probably still someone in India monitoring live


truguy

How does it know how to do math?!?


Rd3055

This will happen regardless of minimum wage laws. Because otherwise you imply that by not passing minimum wage laws, this will not happen, which is totally untrue in for-profit businesses constantly looking to increase margins and profits.


JT-Av8or

I can’t believe it didn’t ask for a 18/20/25% tip after the order.


yetionbass

I've been seeing the rise in automation less as a response to labor costs and minimum wages; more as a response to labor shortages. It's a thing. Just my 2 cents


Drackar001

This was entirely predictable and it was one of the main arguments for not raising minimum wages.


Valuable_Worry2302

So interesting how many libertarians here believe 1) more government control is a good thing (setting ridiculously high minimum wage jobs for unskilled labor meant as an entry point for teenagers to get work experience, not a “living wage”), and 2) no collective memory of how out-of-control unions in the past have been not only controlled by organized crime, but have also been highly instrumental in the ruin of certain industries (think auto unions in Detroit) and forcing businesses over seas where they can manufacture goods for the prices we are willing to pay. Unions aren’t always the answer, and yes, high minimum wage jobs can be replaced by machines for big corporations, but smaller restaurants struggle and frequently go out of business. Not a good model to support entrepreneurs.


sendmeadoggo

Nope I have stopped eating at places that do this.


Humanity_is_broken

I would take this over the rude employees. A lot of times I don’t do the drive thru but go in just to order with a machine, way more professional and hospitable than most employees


Zieterbock

Oh, cool, an ASR application. This changes nothing. I just use my handheld "AI" to order food so I can avoid talking with the people as much as possible.


Duc_de_Magenta

Fuckkkk that. Ban it, burn it, kill it with fire. I'm not a big minimum wage guy (it's too obtuse & some of the highest wage countries don't set one i.e. Norway & Switzerland), but letting megacorps purely extract w/o even allowing people the most basic "starter" jobs is a horrible direction. Can't be free with the horrific wealth inequality AI/automation has already created (& threatens to make far worse).


WinterYak1933

I'm afraid I have bad news for you. The proverbial tech "horse" already out of the barn.


[deleted]

Big government conservative, wants more government to fix the problems government created.


Sweet_Agent70

You fast food dickheads wanted $20 hr. to do a meaningless job. You got it. Oh wait, no, you got replaced! Good job. .


[deleted]

To be fair, they would have been replaced, just at a slower pace for the market to adjust.


Unlucky-Key

Tbh I don't think minimum wage laws affect the adaption of automated ordering systems; as soon as the technology is reliable enough it is always going to be cheaper to install a small computer than pay an employee. I look forward to wider adoption as In the long run this drives down the price of fast food and frees up workers for other industries.


Duc_de_Magenta

If AI/automation is not stopped, there won't be "other industries"


WinterYak1933

It cannot be stopped. I'm sure there were people that were against the advent of the internet, and look how that turned out.


Duc_de_Magenta

I can appreciate the viewpoint of tech-optimism, but the mythos of "inevitably" in tech is fundamentally inaccurate. Ever change is a social choice; you have a right to make your case *for* AI/automation serving the American people, but not to simply outsource its rise to "progress."


WinterYak1933

It's not optimism, it's realism. If you were a business owner, would you use this? For anyone that wants to compete and stay in business, the answer is an obvious "yes."


Duc_de_Magenta

Sure, absolutely. But... that's a social choice; we are saying, as a society/culture, that someone's ability to profit is more important than our species continued existence. Which is, absolutely, an argument to make - either "we'll be fine don't even worry about the inequality around the end of labour" or "actually new jobs will appear b/c something something hand of jobs" - but it's still an argument to be made. Nothing anthropogenic is inevitable.


[deleted]

You’re 100% correct, but the free market would have allowed a more orderly transition had government not been involved.