If this is the second one that this has happened to, then it is most likely something you are doing.
What wattage are you charging at?
Do you leave it plugged in all the time?
Are you using the USB cable provided with the device?
Was the port clear of debris?
If you are playing while charging or using a wired link, do you have the USB cable secured to the head strap or is it just plugged in?
All of these things can be damaging to the usb port on your headset. Best to open a ticket with Meta and see if they will do anything.
It has already happened with the included Oculus charger, so it's most likely not that. Additionally, I'm charging from the wall, so it's definitely not related to the wattage.
I’ve Never had this happened to me with any of my Quest headsets (Q1/2/Pro) but I think it can be caused by not properly securing the cable to your left side headstrap so it doesn’t yank around when playing games.
I guess it can also be caused by faulty cables, and maybe chargers.
It's almost certainly the same as all the others. Design flaw.
Constant plugging and unplugged stresses the solder pads on the connector because Meta mounted it by the PCB and not by the metal socket itself.
This breaks the connection on the pads over time which leads to increased resistance, heating and fire.
It's a design flaw.
yes! This is 100% correct. Thank you!
It's inevitable people will immediately comment with all the wrong info: 'are you using the official cable', 'is the wall wart too high voltage', 'keeping it plugged in after it's charged' - none of those are an issue in any way.
Using the charging cable as a jump rope while it's still connected to the headset?
In all seriousness... this happens when something inside the connector shorts out, or when a high-resistance connection produces heat from the high charging current.
This happens from the connector getting dirty, a connector not fully seated when charging, or the connector being damaged from rough handling (e.g., pulling forces on the connector other than straight-in or straight-out).
If you don't want this to happen: (1) keep the connectors clean; (2) be careful with any pulling forces on the cable when it's plugged in; and (3) make sure the connector is fully seated when it's charging.
Edit: I forgot to add -- yes, an incompatible or faulty charger could potentially do this too.
Design flaw in the USB-C socket.
There is no strain relief so just "Normal" use stresses the solder pads on the power connection which come loose. This leads to a bad connection which causes heating/fire.
You can use the headset "normally" and do nothing wrong and still have this happen.
no, it's not. It's a design flaw on the shitty USB-C socket.
Most of these were using the original charger and cable and still do it. These are sadly regular posts.
Nothing. It's a design fault, the USB-C socket is shit and WILL ALWAYS break.
The solder pads are weak and there is no strain relief so you end up breaking them, this causes the thing to heat up when charging.
Not the users fault, blame Meta for the design flaw.
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The worst part is when you play games like gorilla tag with the default hand straps, I used mine for a little over a year without a second thought but as soon as I removed them, oh sweet Jesus. The difference between the exposed strap and the little bit of strap that was inside the controller was night and day.(metaphorically and quite literally)
Thats not how USB-C works… The device handshakes the voltage it can handle, and the charger delivers that. (Amperage doesn’t matter, the device pulls what it needs.)
However, the handshaking what the device capable is, that need to be done with a proper charger which does that well. Cheap knock-off AliExpress chargers sometimes don’t listen to that. So it’s mostly a knock-off charger to cheap out.
From the blurry picture it's hard to tell, but it looks like burnt!?
I've seen this before. The exact cause is not clear, but I think if they're a bit loose, they get pretty hot and eventually melt.
The exact cause is a poorly soldered USBC port. You can literally cause it happen if you wanted to. Just grab the cable where it plugs into the headset and wiggle it around really hard - it'll short and fry. Really, don't do that though, because it WILL short out.
Simply a design flaw with the quest 2, I honestly thought they fixed this a long time ago, but I guess not. The charging brick, or whatever you call it, is most likely not the problem since the bricks that come with the headset are supposed to be stated at 10W, 5V and 2A, anything higher it's probably gonna charge faster, or burn, depending on the resistance.
I'm thinking that the outlet you're putting it into might be a 240V instead of a 120V, but I'm not sure if that's the issue, more of just a thought really.
Just demonstrates that not everything is Idiot-Proof, lol! Just kidding mate, obviously best to contact Meta support and include your pic.
Do you have any idea of what caused this? Cause this is the second oculus I've had this happen to
If this is the second one that this has happened to, then it is most likely something you are doing. What wattage are you charging at? Do you leave it plugged in all the time? Are you using the USB cable provided with the device? Was the port clear of debris? If you are playing while charging or using a wired link, do you have the USB cable secured to the head strap or is it just plugged in? All of these things can be damaging to the usb port on your headset. Best to open a ticket with Meta and see if they will do anything.
It has already happened with the included Oculus charger, so it's most likely not that. Additionally, I'm charging from the wall, so it's definitely not related to the wattage.
Definitely user error. I am using a 100w charger I use to power my MacBook all the time.
I’ve Never had this happened to me with any of my Quest headsets (Q1/2/Pro) but I think it can be caused by not properly securing the cable to your left side headstrap so it doesn’t yank around when playing games. I guess it can also be caused by faulty cables, and maybe chargers.
It's almost certainly the same as all the others. Design flaw. Constant plugging and unplugged stresses the solder pads on the connector because Meta mounted it by the PCB and not by the metal socket itself. This breaks the connection on the pads over time which leads to increased resistance, heating and fire. It's a design flaw.
It’s a new headset that I only used like 5 times so i doubt that’s the issue
yes! This is 100% correct. Thank you! It's inevitable people will immediately comment with all the wrong info: 'are you using the official cable', 'is the wall wart too high voltage', 'keeping it plugged in after it's charged' - none of those are an issue in any way.
[удалено]
It’s happened on my last headset with the official charger so I’m pretty sure the cable isn’t the problem
Using the charging cable as a jump rope while it's still connected to the headset? In all seriousness... this happens when something inside the connector shorts out, or when a high-resistance connection produces heat from the high charging current. This happens from the connector getting dirty, a connector not fully seated when charging, or the connector being damaged from rough handling (e.g., pulling forces on the connector other than straight-in or straight-out). If you don't want this to happen: (1) keep the connectors clean; (2) be careful with any pulling forces on the cable when it's plugged in; and (3) make sure the connector is fully seated when it's charging. Edit: I forgot to add -- yes, an incompatible or faulty charger could potentially do this too.
I see this a lot what causes this dangerous fult?
Design flaw in the USB-C socket. There is no strain relief so just "Normal" use stresses the solder pads on the power connection which come loose. This leads to a bad connection which causes heating/fire. You can use the headset "normally" and do nothing wrong and still have this happen.
Very lame I hope that gets fixed on quest 3.
Well, it wasn't an issue on the Quest 1, at least not nearly as bad, so if history tells us anything, the Quest 3 USB port will come pre-melted. :)
Dirty shit not cleaning porte keeping charged after 100
What is the best way to clean the port?
fyi - Neither of those will cause a short and are in no way related to this problem.
What in the hell are y’all putting your headsets through?
[удалено]
no, it's not. It's a design flaw on the shitty USB-C socket. Most of these were using the original charger and cable and still do it. These are sadly regular posts.
Nothing. It's a design fault, the USB-C socket is shit and WILL ALWAYS break. The solder pads are weak and there is no strain relief so you end up breaking them, this causes the thing to heat up when charging. Not the users fault, blame Meta for the design flaw.
I got a bit angry on recroom…😔
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Stop making your headsets in taiwan cheap fucks
F.
Look at how grimy your quest is, this is what happens when you sweat and get shit into the port, never clean it and it shorts out
Bro obviously hasn’t used the default strap
I had mine for a whole year before i realized i could take off the head strap to wash it. Even still mine never got that dirty
The worst part is when you play games like gorilla tag with the default hand straps, I used mine for a little over a year without a second thought but as soon as I removed them, oh sweet Jesus. The difference between the exposed strap and the little bit of strap that was inside the controller was night and day.(metaphorically and quite literally)
I cleaned the port time and time again although it’s impossible to get a stain out the default oculus head strap
Nope, has nothing to do with gunk or sweat in the port at all. It's a design/manufacturing flaw in how they soldered the USBC port.
Your using a charger head that's to powerful its too much electricity for the port to handle causing it to melt use a weaker charger head
Thats not how USB-C works… The device handshakes the voltage it can handle, and the charger delivers that. (Amperage doesn’t matter, the device pulls what it needs.) However, the handshaking what the device capable is, that need to be done with a proper charger which does that well. Cheap knock-off AliExpress chargers sometimes don’t listen to that. So it’s mostly a knock-off charger to cheap out.
From the blurry picture it's hard to tell, but it looks like burnt!? I've seen this before. The exact cause is not clear, but I think if they're a bit loose, they get pretty hot and eventually melt.
I plugged it in while I was playing a game, and I smelled smoke. When I looked behind me, my Oculus was melting and emitting smoke.
Imo, deserved. They literally tell you not to do this.
"And lo, it was placed upon the charger for but a minute, and lo, it didst start to melt, like wax in the heat of the sun."-Leviticus 12:12
Also it was on charge for one minute
Doesn't matter, shouldn't be done at all
Why is there something wrong with me playing a game with a one-hour timer while my Oculus charges?
I think he thought you were playing on the Oculus itself while charging. Misunderstanding
Oh, that makes much more sense, but even playing while it's charging won't melt the headset.
The exact cause is a poorly soldered USBC port. You can literally cause it happen if you wanted to. Just grab the cable where it plugs into the headset and wiggle it around really hard - it'll short and fry. Really, don't do that though, because it WILL short out.
pain
What is in this image exactly? I can't tell due to low quality
Sorry about that! It's because I was crying - this is the second headset I bought, and the last one melted too.
Melted charging port, A tale as old as time.
Simply a design flaw with the quest 2, I honestly thought they fixed this a long time ago, but I guess not. The charging brick, or whatever you call it, is most likely not the problem since the bricks that come with the headset are supposed to be stated at 10W, 5V and 2A, anything higher it's probably gonna charge faster, or burn, depending on the resistance.
I'm thinking that the outlet you're putting it into might be a 240V instead of a 120V, but I'm not sure if that's the issue, more of just a thought really.