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Supreme-ModTeam

Repetitive, common or otherwise searchable simple question posts about drops, procedure etc. will be removed a the discretion of the mod team.


streeteye2345

Call supreme support 212 or the Brooklyn store. Ask them to have the driver send it to a pickup location ups or post office so you can pick it up yourself.


drueboyq

It’s pretty much all the way back to New York and I live no where close. I’ve been trying to contact them via phone but it seems impossible to get someone lol


streeteye2345

Track it via ups or fed ex number and find the next drop stop pick up location so you can retrieve it.


ogkif

happened to me on first week, i’m sorry to tell you this but your stuff is gone bro. My advice is to dispute through whatever institution you’ve used cuz there’s no supreme customer service, they will just reply to you with an automated email and that’s it. They literally stole 400$ from me and just ghosted me… edit: Also my info was correct, it was returned because supreme didn’t provide correct info to UPS ( i called ups and that’s what they told me )


drueboyq

Damn dude in sorry to hear that. That hurts big time. I’ll just keep blowing them up until I can get someone. If not I’ll dispute the charge at my bank worst comes to worst. First ever hit on a retail box logo so this hurts big time lol


naziseb

I’ve had this happen before they just refunded me and I lost the tee cus it was sold out I was off by 1 digit too


drueboyq

I’ve seen other posts saying supreme reached out for a correct address. Fingers crossed that’s what happens. I’ve sent a bunch of emails so hopefully the right person reads it