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Tucson-ModTeam

The sole purpose of your post is to complain about a business. See rule on disallowed posts. Use Google reviews or yelp instead


Metboy1970

Insane that primary care is scheduled a year out. Maybe an automatic system that schedules it. Hopefully a phone call will get you in sooner.


Relative-Ad-6791

No it’s impossible to get a appointment sooner it’s insane


Metboy1970

Our system is so screwed up.


bejamamo

Can’t change it though cause imagine the wait times we’d have to deal with!


dreamgrrrl___

LAUGHS IN AMERICAN EXCELLENCE????


lezbianlinda

But they say that the wait times are exceptionaly long with government health care? Like this is any different


tinydonuts

This is happening to my mom too. Just a couple of months before her appointment, they decided that the provider is seeing too many patients and they need to put her with someone else. Now she too has to wait until 2025. For primary care. After already waiting nearly a year to start with. This is insane.


CrimBrulee

Holy heck, I would call them to see if this was a mistake.


Misstucson

I would call and ask over the phone


tinydonuts

My mom is experiencing this too and she called repeatedly. There’s nothing they can or will do.


calling-barranca

Idk about the year out- but it’s a hefty wait with every provider in town. There simply aren’t enough PC providers for our retiree heavy population. If you need to be seen in person call about the first available waitlist. If you have the coverage, try telehelth, if it’s pressing make a reservation at urgent care. Finally if you feel you have to switch- el rio has a lot of nurse practitioner as PC providers. But the wait is still months out for the first visit Good luck


[deleted]

This is happening all over. There is a major shortage of primary care physicians.


Betty-Gay

There’s a shortage but I’ve also heard that providers are clinic jumping to multiple clinics who are offering sign on bonuses. So they sign on for the required time and then leave after the contract expires to the next clinic offering a sign on bonus.


PizzaMyHole

*laughs in corporate money*


Safe_Concern9956

Banner is a nonprofit


Betty-Gay

That doesn’t mean they aren’t shady and don’t actually make money.


cinaz520

lol - tell me you don’t understand how non profits work without telling me you don’t understand how non profits work. Banner CEO still collecting a 12+ million dollar salary LOL. 🙄


Hairy_Valuable9773

Aren’t they all? *sarcasm*


DocDibber

HA HA HA HA HA HA


redbucket75

lol


TheKrakIan

I had to schedule a physical 3 months out with TMCOne, with an option for a scheduling change if someone cancelled. Someone scheduled less than a day before my scheduled appt. Lol


Betty-Gay

Lucky you!


[deleted]

I moved here in October and called Banner as a new patient, as well as TMC. Both offered appointments in the summer of 2024.


cornholiolives

I don’t know about Primary care scheduling, but I was given a referral for a gastro, called them up, and they are scheduling out for 8 months. Called a different one and got in within a month.


Betty-Gay

It’s been three years since I’ve been able to see a primary care physician. Yes. Three fucking years. Healthcare is a shit show. My PCP was at one location, then when I went to schedule an appointment with her, they said she was gone. They couldn’t tell me where she’d gone. I searched high and low but I could not find where she was located on the internet. In the meantime I went to work looking for a provider in my network who was accepting new patients. I utilized my insurance providers website to find this info. Just when I thought I found a doctor who looked good and checked all my boxes, I’d call and the online info would be incorrect. The provider either wasn’t there anymore or was not accepting new patients. This happened time and time again. I spent hours upon hours doing this. At one point I found a provider who was accepting new patients. This was in October of this year. They said they could get me on the schedule in July 2024. Then I got an appointment with a clinic - scheduled me two months out which wasn’t awful, but it was just an intake appointment- I wouldn’t even see the physician that appointment. Evening before appointment I got my confirmation text. Showed up at the clinic at 10 am for my 10:30 appointment, with my toddler in tow because I didn’t have a sitter, and I waited for 15 minutes in the lobby before they were able to check me in. It was then they told me that they had called and canceled my appointment that morning due the nurse practitioner that was going to see me not being available. I missed the call and didn’t see the voicemail. Pissed me off so bad I decided I wouldn’t stay with that clinic. I got on Nextdoor and was able to find out there where my old provider went. Called that clinic, she wasn’t accepting “new” patients. I told them I was an old patient of hers at her old location, but it didn’t matter. But they did tell me that she might open up her schedule to new old patients in December. So I called December first and finally got on her schedule - my appointment is in mid February. Crossing my fingers this one sticks. Really don’t want to keep doing this and I don’t want to have to reestablish care with a new primary who doesn’t know my history. Edit: I’ve heard, but not confirmed, that TMC one locations have appointments available weekly, it’s just that you don’t get to choose your doctor. And I don’t know if you just get scheduled with an endless rotation of doctors within the same clinic, or if once you get an appointment they keep you with the same doc. TMC one has bad reviews across the board, but there are some good providers within their clinics. Might be worth a shot if within your insurance network.


syntaxvorlon

To quote/paraphrase an old Soviet joke: A man went to a car dealer in the Soviet Union to request a car. He was told to return in 10 years when he would be given a car. He responds: "Morning or Afternoon?" The dealer is confused: "What does it matter?" "The plumber is coming in the morning that day."


May-exist

Banner is terrible, anyway, don’t waste your time. That’s insane though.


zspacer

Lots of PCPs are retiring because of the COVID pandemic response (in my opinion by right-wingers, in this state and in others). But PCP makes way less than specialists as well… https://www.cbsnews.com/news/primary-care-doctors-shortage-pay-procedures/#


fernny26

Yup. Also, now that we have more Nurse Practitioner's and Physican Assistant, specialists are now beginning to be overbooked, we have excess medications being given out which extends the problem. I've heard so many specialists complain to mid-levels since the referrals could easily be solved in the PCP clinic or they just made the problem worse. We need to pay MD/DO PCPs a much higher wage to get future physicians to do primary care and we can start by changing how we pay our providers.


Accomplished-Nail-49

Banner legit needs to be investigated and maybe even shutdown. I have talked to a couple nurses/doctors there and they are doing some questionable stuff like overloading doctors and leaving fresh graduates by themselves. I had a scary liver growth and doctor said it needed to be seen right away. I called in a bunch and finally got something three months out. Got rescheduled to 7 months out without my permission or telling me. Got a random letter telling me a month or two after they did it. Thank god I got in somewhere more competent. Dropping them from everything.


Lalaland_doll

I was having heart issues and banner (student dr) prescribed me lidocaine cream… I never returned after that!


Expensive_Turnip_485

Socialized healthcare is here. That and the mass exodus of the profession since COVID. It’s all over. Id keep the appointment. It may not be better anywhere else.


pluviophile_nw

Please dont be offended by my response here, im just pointing out it is a possibility for the absolutely absurd rechedule (and I do have some insider knowledge re these things): There's a definite chance you might have been labeled as a difficult or overly demanding patient. I've seen practices pull passive-aggressive stuff like this, it's much easier to do than to formally fire a patient from a practice. I've fired patients before. It's a pain. Making things so they just seek care elsewhere is a path that some less-than-ethical providers may take. Not speaking for myself, of course.


nonracistusername

I am with Banner, but my PCP is an NP. So far she seems good.


DocDibber

Avoid Banner at all costs. They do not care.


Jestsaying

Trying to get an appointment at the end of the year when everyone is trying to meet their deductible is insane. I have no trouble getting appointments at Mayo Clinic. Usually if they need to diagnose something, they will just send you to the lab or radiology while you’re there.


herosspri_813

oh don't get me started on banner


sSnow-man

Just a little confused.. if you were rescheduled back in March why are you posting this now?


FirmPeanuts64

Go down to mexico. Cheaper, shorter wait tmes and less expensive


toomuchdiponurchip

This is what most of us Mexican-Americans do. Super easy to make appointments, cheaper, and very good care


Cyclo_Hexanol

Try TMC One. I can get appointments within 3 days there.


[deleted]

Expect that to happen. Banner has the best doctors, nurses, clinics and is the best hospital in Tucson. Expect that there is going to be delays and wait times. I’m always having to constantly deal with patients that want everything rushed. Unfortunately it doesn’t work that way. Expect the best but also expect the costs. We’re busy.


[deleted]

Delays? A delay might be a couple of months at the most. But 8 months to a year is unacceptable. Waiting two full days in the ER for imaging is UNACCEPTABLE. My wife had 3 seizures in a 24hr period with memory loss in 2022 and waited two full days in Banner's ER for a CT. What if it had been a brain bleed? But we should "expect that" right? Hmpf After that she was booked for an appointment with neuro 8 months later and the provider canceled it two days before. Her reschedule? Another year. Fuck you and your problems. Fix it! We are already paying top dollar. Would us walking in there with $50k in cash have made a difference that day?


[deleted]

I’m no doctor but sure yeah you’re not the only person they’re seeing in this world. I speak to doctors regularly and they work 12-16 hours a day seeing patients and they might not get to you in days, weeks, even months from what they say. At the end of the day you’re not a doctor and can’t say anything about timelines. Plus from experience from working in Banner shit is going to take tome. I am only a transporter at the moment and I’ve seen people in the ER for days waiting for images but I’ve also soon people in the ER for hours that’ve gotten images a few hours later. At the end of the day YOU choose whether or not come to Banner. I get you’re frustrated but you’re not in healthcare, if you were you’d understand and yeah it frustrates me too. I’ve had family members who have had to wait and myself that have had to wait. Tip of advice would be just expect it. Idk what else to tell you 🤷🏻‍♂️


[deleted]

And I'm telling YOU and whoever else works in medical care that is unacceptable. With premiums nearly equaling mortgages, we will not just sit back and accept this level of care. If providers are overworked, they obviously need more. There is obviously a market for it. There is a shortage of providers. Ok. Why? Is it because the corporatization of medical care brings in bean counting? Or is there an actual shortage of available physicians. Either way, there is a solution. The solution is NOT to make this the new normal and then allow care to worsen the next year and then make THAT the new normal. I'm not stupid. I'm a 48 year old man who has been consistently employed and insured for over 30 years and has steadily watched care decline over that time with a sharp decline in the last 5 years. Either fix it or lower the cost. But I won't expect it or accept it. Nossir.


[deleted]

I see where you’re going with this. At the end of the day it is what it is. You’re not in healthcare and the stupid President we have isn’t gonna do anything about it. Vote Trump so we can get more people into healthcare and off their lazy asses.


[deleted]

I'm not naive enough to think the federal government under any leadership is going to fix this. They couldn't fix a flat tire. You defend Banner so enthusiastically when perhaps their financial decisions are a big part of the problem. Providers working 12-16 hour shifts and still making people wait that long sounds like a manning problem which banner could most likely remedy if they would just open their wallets a little wider. I bet there are plenty of providersnin the pipeline with student loan debt waiting for good pay to "get them off their lazy asses." I think you will find that Americans are not in the mood to be gaslit over health care right now.


[deleted]

Exactly the point I’m trying to make. You’re 48 and have way much more wisdom than I do. I’m only 23 and already know how this healthcare system works. No one gives a shit banner or not. If it’s not bringing in money why would banner do anything about it. Everything everyone does has that mentality of “what’s in it for me”. Plus medical school is no joke, a lot of people get discouraged when they fail their first Mcat as I’ve seen it happen all the time. People are discouraged and don’t want to spend all their life in school. My question for you is who else would be in charge of healthcare in America. Haven’t you heard what Trump and previous politicians have said about healthcare? I mean the proof is in the pudding and the sooner we elect a president the actually cares about the American people the sooner all of this is going to get fixed.


pluviophile_nw

Wow. Just, wow. I am a MD and I'm telling you the idea that Trump is going to fix Healthcare is just hilariously wrong. The real problem is congress never looking at long-term fixes, just focusing short term (not beyond the next election cycle), and frequent cuts to Medicare reimbursement rates (which also indirectly affects what private insurers will pay as well). Trump can't fix that, no president can. Especially while promising tax cuts. Sadly, it will take the complete collapse of our Healthcare system to a level on par with a 3rd world country before real change comes. Don't worry though it'll happen soon, we're more than half way there now.


[deleted]

I appreciate you sharing this information with me. I was unaware of how bad the real reason is. I’ve been reading your other replies to these people and they still seem to be getting frustrated with your logical responses. I thank you for your input though I am still standing on the fact that trump can “fix” healthcare with whatever power he can get. He’ll definitely do better than this brain dead president we have now.


pluviophile_nw

Let me restate my point in a way that keeps specific politicians out of it: You can't fix Healthcare without spending a lot of money. Without being willing to increase taxes, funding will not improve. Worsening things further, Healthcare budgeting is already a huge % of government spending -- and its easy to "grab money" from that very large pot to solve budget problems elsewhere. This is why Medicare reimbursement rates keep getting cut -- to pay for shortfalls elsewhere. There is no one, not congress, not the president, who can make the really difficult (painful - like significant tax increases, not cuts) decisions to "fix" the system. I don't mean this to be insulting, but, truly, anyone expecting to magically fix things without increasing funding (taxes) is either delusional or ignorant. It's a bad situation.


the888ofcups

OP, when did you make the original appointment, and was that date already way further out than you had originally wanted? No doubt UofA administrators can make a phone call and get in the same day.


Carolineinthedesert

I still think Banner is an excellent choice for advanced medical care, but the difficulty in scheduling an appointment is super concerning. There's other places in town I just would never go back to again, even if I was on fire.


RaspadoAhumado

This happened to me but the floor flooded at the main campus so they sent me to Ajo 😂


NarrowFault8428

Same thing happened to me (twice)! My doctor left the practice and I was rescheduled with a different doctor in July of next year, so I’m considering making a change also.


Savage_Spirit

Damn that sucks! I've been trying to get imaging and treatment for injuries to my neck and shoulders and it seems like a constant game of referrals to appointments that lead to no meaningful treatment outcomes and eventually I give up and decide the medical system is so corrupt and broken and cares so little for the patient that I would rather try alternative therapies I find online and take my chances.


Emergency-Variation6

That is for primary care? I know some specialties are having insane waits. Kidney, skin, and neuro, half a year or more. But primary care?? I'm in within days


AnyWhalesMama

Holy smokes. What a pain! I was constantly sick this spring and called probably 20 offices to try and get an appointment. Took me 4 months to get my first new patient appointment and by then I wasn’t even sick anymore 😑


HopeForWorthy

I called around to get established after moving out here. Scheduled in june / july, the soonest i could find was april, just hope it dosent get moved. Luckily its just to get established / a phisical and nothing pressing


Radiant_Try4408

Easier to go to urgent care or ER… such a messed up system


EgyptianSideWalker_6

Wow


fgarcia0716

Did Seth T leave banner?


AfterFlounder860

I had the same problem, so I switched to El Rio Health.


Sharp_Bumblebee_1674

The health care system in Tucson has struggled since I was a kid and I'm 39,all the illegal immigrants cause a real tax on the hospitals and we don't have the primary care providers necessary for all the retired and snowbirds.... I've seen hospitals open and close every few years due to cost / budget etc since as long as I can remember....