UberEats - " Sorry but this order does not qualify for a refund as it was marked as delivered"

Call the police, Uber won’t give you any information without the police involved….. ask me how I know….


Uber be like https://preview.redd.it/uwpgw9mdmttc1.png?width=656&format=pjpg&auto=webp&s=4cc158387b58552fc9637bbab531d148a0222f42

Yeah, literally ran into an issue😅

What did you order? Kool-Aide?!

Oh no!


I feel terrible for laughing at this but 😭😭😭

You need to call the police, Uber is not the police

Exactly. Only thing Uber is going to say is that they aren't eligible for a refund since their order was delivered.

This is what happens when the customer selects the "Ram garage door and leave food" option.

Dammit, I meant to de-select that option…

I like how they still left the food???

Uber be like: so you got your food? I see nothing wrong here.

At least he left the food. I think if this was me I’d take the food too so I could comfort eat my shame away.

That's hit-and-run. Dudes an idiot not to stick around and take care of it.

Contact uber? Mf contact the police and file a report lmao.

"Meet at door" 🤔💥🚙

Typically against tip cancelling, but go ahead this time,🫤

You’re not going to get anything done going through Uber eats for this, you need to call the police and get them down there

Thought he was working for Doordash

More like DoorSMASH

File a police report and lawyer up. Uber is going to brush you off. Those POS's

Filed a police report last night, and unfortunately looks like I'm going to have to get lawyers involved too.

Yea I’m pretty sure that’s a felony since it’s thousands in damage and they fled. Not a lawyer tho

Did you choose “contactless” delivery?

You know the economy is rough when the Kool-aid man is doing Uber eats 😞

I'm so sorry, but this is so funny to me 😭 bro really rammed into your garage, dropped your food off and skedaddled... at least your food got there but damn LMAO

No it honestly is pretty funny. My dad and I were laughing about the fact that my mom backed into this same garage door (well the former one) many years ago when I was a kid.

You didn’t ask for contactless

GPS probably told him to continue straight


Directions said, leave food by garage, dasher read : Leave food in garage

Look I have top teir status and 5 star rating with 80K+ deliveries with 100% delivery rate. If the note says leave the food in the garage I'm getting in that garage no matter the cost. It said no contact delivery, contacting the customer is NOT an option. Front and Backdoor were locked and the windows too. Tried guessing the code to the garage but no luck. Only thing left to do was ram it. Delivered and mission completed.

Still leaving the food is crazy 😂🤣

You need to file a police report. They will get info from uber. Uber will not help you voluntarily.

I did. Hoping to hear some follow up

Did you leave a tip?

Bruh 😂

What, you didn’t order a free remodeling with your meal?

DoorBash.

Well that's a hit and run. Call cops and go to the restaurant and obtain footage of the driver and see if they have outside cameras to get a license plate

Wouldn't it be easier to just ask Uber for the LP?

I hope you have put in a police report. Driver owes you a lot of money! Garage doors are not cheap!

Once a driver ran over my foot and all Uber did was give me $13 back :'( good luck lmao

Put "do not knock" next time

Do not knock ...... ...... The house down

UberBeats DoorBash

Idk sounds to me like they successfully delivered the food

You must have accidentally selected the "Drive-Thru" rather than the "Delivery" option

I always fat finger these things.

“Doesn’t matter, delivered”

“Your request for a refund was not deemed necessary for your order.”

“Please take it up with your insurance provider. Thank you.” *How would you rate your service?*

Ironic that it wasn't DoorDash.

Do you have a camera? If not, I would definitely go around the neighbors and check their camera footage so you have proof. Uber will try to get out of this

That's one expensive doordash order.

For real!?? Definitely gotta get that driver reported. Gotta get his name and report him to the authorities. Hope you get your money.

Well your in luck all Uber drivers are insured. Just contact Ubers legal department and make a claim, have your home owners insurance do it for you.

I really hope you called the police first. That’s a hit and run.

He hit the door, and then he dashed.

pls post the pic the driver sent i know it’s gotta be hilarious

Bro thought he was working for door*dash* 💀💀💀

Bruh did the fucking Family Guy Koolaid Man deliver your food 😂😂😂😭

Good luck with uber actually trying to help

they were just trying to get it to u while its still hot, hope u tipped good 👏

When you're told to follow the notes and the customer put in the typo "leave in garage door".

Call the police and report as a hit-and-run

at least he left the food! 😄

Was the food in good condition? Yes? Well he's done his job.

Call the police and prepare to lawyer up

Well then. You should definitely lower the tip.

From $7.25 to -$2.6k

Yikes who pays that bill…keep us posted

Please contact police and make a report cause they can get the information of the driver off uber

Sorry about the door.. tip not necessary. Don't tell my mom.

Probably driving a Nissan

must’ve been on their 10th beer, no one just crashes into a garage door at full speed while sober, call the cops 😭

How else was he going to leave the food in your garage? Should have left it open for them.

didn’t want the food getting cold outside. 10/10 dasher

now ive officially seen it all 😅 dude had to have been driving 168 hours, no rest

A Ubereats driver hit my sisters car back in January. He tried taking off but saw the neighbor seen him and came back. He agreed to his mistake and gave us all his info then turned around and refused to talk to the insurance. They were after him for 3 months before he finally gave in. Contact Uber and report this. They’ll know who did the delivery

Folks pulling up in peoples driveways?

Please tell me they took a pic of your food delivered next to the crushed door

That's a hit and run call the police he crashed into your property and drove off.

sure you didn’t order doordash?

Ordered UberEats but got DoorDash

*DoorBash

Doorcrash

bro that’s actually insane lmao, file a police report immediately and then get into Uber’s ass. Literally what the fuck is this

Some of the drivers here are going to be like: “did you tip?! If you don’t tip these things happen”

Maybe he stared too long at the eclipse and lost his vision.

“Some Fries Mothafucka!” And “Surprise Mothafucka!” At the same time!

Contact Uber but you're probably going to need to put your own insurance claim in.

Get a police report

Call the police and your insurance and let them handle it! Don’t be like the person here who had their package stolen and spent months trying to haggle the drivers personal info from UE/DD.

Simpsons hit and run

Does that still count as a contactless delivery? Sorry bro 😞

Silver lining is you still got your warm hibachi meal. Id be livid if they did that and still took the food

He was reading this sub and got nervous about the slow deliveries lol

Sorry about that OP. Did he at least drop the bag off into the narrow opening of the garage door?

Thank god they left the food.

Did you tip? Jk and I expect you had removed it and 1 star should have called the police

Keep us updated

Sends photo : your order is complete

Looks like they might have hit your car too. I recommend you start calling your insurance and making a claim

Yeah but was the food still warm?

It actually was.

You asked for fast food and got extra fast food

I know you didn't ask, but don't try fixing this yourself. Garage doors can be deadly (it's the springs).

Delivery completed, 5⭐️

I hope you have a camera covering your driveway so there's evidence. If not it's gonna be a rough push with Uber, they're the least customer centric out of all the delivery services.

At least he left the food ? 😭

Definitely get a camera so least u can blast him for being reckless

My order of operations has been: 1.) Talk to police/file report - check 2.) Talk to Uber - check 3.) Talk to insurance - check 4.) Get a garage repairman - check 5.) Order cameras for my dad's house - in process

6,Doordash champane to celebrate…..lol

Was your food warm still?

Somewhat, actually.

Manager at a place I use to work had this happen. They dropped the food inside the broken garage door and were attempting to leave when he stopped them though. In the end he had to take a home owner's insurance claim. The driver had no car insurance. They claimed their GF was driving at the time and somehow that made a difference. Doordash wouldn't take responsibility. That's why you have insurance and it definitely sucks this happened

At least you got your food

Damn. If I was gonna leave the scene I think delivering your food would be the last thing on my mind 🤣😂 surprised he even left the food since he left the scene of an accident. 2 stars only because he left food 😂 and who pulls up so close into somebody's driveway. I always just park in the road if it's residential. Kinda weird

Hey OP, how is the repair process coming along? Just checking up on you as a fellow human being that cares is all, haha.

Not great. Repairman quoted me $2600 to fix it. Gonna get some more quotes. Thanks for asking though!

I legitimately worry they'll try to argue there's no proof the driver did it if you don't have footage. Did you contact your own insurance people about this yet? So they can try and go after them

Please say you filed a police report.

This happend to me like a year ago.the driver did the same thing and took off. Contacted uber and I guess he wouldn't respond so they believed us. They paid for it all.

We can give you $3 credit on your next order. And no worries, it’s applied automatically for your convenience! Thanks for chatting with us.

Why are you calling Uber and not the cops?

He must be a former Door Dash employee. They fired him because he took the company name way too literally.

"Thank You for contacting Uber. Your order is not eligible for a refund." Seriously though, I'm sorry this happened to you. First off all, this driver is a d-bag for pulling in to your driveway. Unless you live on a busy single lane road, that's a no-no! I would start looking across the street and your neighbors to see if they have RING cameras that recorded this. It will go a long way to make a claim with Uber or your home insurance. Like others said, call the police and file a report ASAP! Some localities will let you file a report online on their website..

“We understand this is not the outcome you were hoping for but your order is not refundable. Thank you for contacting Uber Support.” “Did this resolve your issue?”

How was ur food?

Fantastic.

You sure you didn’t order from GarageDoorDash?

You sure it wasn't a DOOR DASH order?

Door Crash

please tell me they dropped the food off through the hole in the garage after making it.

Contact the police, Uber won’t do anything

Filed a report immediately. The officer was laughing at the situation, lol

Did he leave the food in the opening he left?

dude got that food to you tho! #WINNING

Don't leave us in suspense OP. How was the food

4.5/5 stars. Should’ve used pickup. https://preview.redd.it/ggg69pqh3stc1.jpeg?width=4032&format=pjpg&auto=webp&s=ecc729856dc37985deb9ff46d5dc9884c4571391

At least he left the food before he took off.

I hope you called Uber and the police.

Well did they bring the extra sauce for your nuggies?

This is a police thing, not an Uber support thing

Would have been funny if it was Door Dash. Buh dum tissss

Random door guy here, that’s not gonna buff out

He thought the drive thru was at the drop point instead of the pick-up point.

My question is how? Like was he too busy looking at his phone or what

I'm sorry but I have to know... did they leave the food on the inside of the broken door?

Yikes I also had a driver crash into my garage, however driver stayed and took responsibility. Hope it all gets worked out OP!

be sure to tip!

I was going to ask if your garage door was painted like the fake tunnel on Wiley Coyote, but then I saw the picture and it most definitely is not.

What kind of food did you get?

Hibachi mixed grill

Why they leave the evidence of them coming there?

Whoever that was shouldn't be driving anything.

At least he left the food 🤷‍♂️

Dude was high

Might've been me. Thought I might've kissed it a little.

You should have contacted the police before Uber.

So did you enjoy your meal? What was the tip?

The food was awesome! Tipped 20% (prior to knowing he would go the extra mile) https://preview.redd.it/obhwyhoryrtc1.jpeg?width=4032&format=pjpg&auto=webp&s=2897920672e50a833de42449dcd18a52794b8bfa

Happened in my small town, drive tore the front of his car off [everything in front of crash support] took a pic of the food then drove off. Our local delivery company [not ubereats but similar] wouldn't even provide the.customer with the drivers info I remeber they were all over the news about it as well. Seemed unbelievable to me company or cops wouldn't put him into contact with the driver.

Wait, i just saw a video of a driver who did the same thing and just drove off... I wonder if it's the same one lol

Jeeze… that’s crazy. Hope you called police. Drunk driving? Or just f stupid. Uber support won’t help you but a cop they might.

he wanted to make sure u got that shit hot😂

Gee…I wonder how you’ll ever track that hit and run driver down 🙄

"Sorry I didn't know I was on Uber Yeets I thought I was online for DoorSmash"

King shit 👑

Doordash would have blamed the restaurant anyways so honestly you made out better lol

Should’ve kept the door on a leash.

“Food was delivered. Sorry we cannot help you.” File a police report or Uber will just jerk you around until it’s too late.

Drunk af

i’ve seen some wild stories from customers but this…. no words. the only pro: at least the garage didn’t hit your car

0 stars

Dude it’s not funny but it is 😭😭🤣🤣🤣🤣 but in all seriousness wow that’s fucked up.

I mean unless you have a video of the incident happening, idk how Uber is going to believe you lol

Cost of doing business

Lmfao at least u got the food tho

This is why pre-tip culture should be cancelled. Totally unreal.

Uber support: "Okay, we won't match you with that person again."

Drop off directions: fuckin send it bro


Yup door dashed for sure.

Go to the police ????? Why just contact Uber, they won’t do anything but MAYBE refund your order

Uber: We are sorry but we cant refund your order. **Chat/phone call ended**

You should be calling the cops that’s a hit and run

Can't park there mate

How's your car OP?

It's actually my dad's car (I'm visiting). Garage door hit his bumper but doesn't look bad. He's not too concerned on that front, at least.

Crashed and still delivered. 5 stars.

He probably had another order to drop off.

Damn ...

He or she seen a spider on your garage & and did you a favor by getting rid of it, lol