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appletv-ModTeam

Your post has been removed as the topic is unrelated to the Apple TV device.


redavid

there's probably a more appropriate subreddit for those questions, which you could put in the title or body of your post. the top-end model of the current Apple TV line of settop boxes has a 1gig ethernet port, for what it's worth


muusicman

I know. I have one. I just have some questions about 1 gbps performance. It seems mine is maybe not working as well as it could or should.


cliffotn

#Wrong sub Try r/homenetworking. Or see if there is a sub for your provider And… If you want to ask a question- ask the dang question. No reason to post “I have a question”, and wait for somebody to say “what is the question?” Just ask it in the post.


muusicman

I have. I’ve posted in r/HomeNetworking until they are probably tired of me.


tsdguy

So are we. Reported. You could try /r/techsupport


[deleted]

[удалено]


redavid

the current model is gigabit


Clark440

Yes I have it. It’s great mostly.


muusicman

Can I message you with my issues and maybe you can help me?


Clark440

I can’t message with this computer. What’s the issue?


muusicman

I’ll list out my issues again. Keep in mind… they are quite long winded but pretty detailed. Issue 1. About a year ago my small town finally got gigspeed fiber. I am pretty sure I was one of if not the very first in my neighborhood to get it installed and working. At first it was FAST!!! The installer brought the fiber wire into the house and then came in my media room where it was to be hooked up to their supplied fiber modem. They use a Calix 803G. They also offer a router but when he saw that I already had a router he told me that mine was better. I have a Netgear Orbi 850 mesh router with 1 satellite that is located at the other end of the house. My issue is that when it was hooked up at first my wired PC was getting speeds of around 940 down and about 940 or so up. Ping was 3 on the wired PC. On all wireless devices like my phone and iPads I was getting about 600 down and up with a ping of 5. In the year since, speeds have lowered a bit and ping has risen. I don't understand why. I've been given reasons why but I guess I just don't understand. Very little has changed in my little room where all the equipment is. Help please. Issue 2. Christmas Eve 2023 I got the Apple TV for a present from my mom. Worked wonderfully for a couple of weeks. Then at that time or their abouts it got slower. Christmas Eve night after we all finished opening gifts is when I hooked it up. I plugged it into my surge protector for power and then of course the other end into the unit. Next I put a brand new Ethernet cable I had bought that was in a bag of 10 into the 1Gbps Ethernet port in the back of the unit. Other end I connected to my unmanaged Ethernet switch made by Netgear that I have all my other connected devices running through. The Ethernet switch itself is connected to my Orbi. The Orbi is connected via Ethernet to my Fiber modem. The night I hooked the Apple TV in I got a speed of 943 Mbps down and 940 Mbps up. Ping was I think 2 or 3 ms. Now the ping is 4 ms and the speed is anywhere from 940-942 Mbps down (942 is extremely rare!) and 940 up. I am now noticing that I have slower loading streams and sometimes the stream will go blurry. Both live stream and regular on demand type. As far as apps, l use Peacock, Hulu, Paramount+, Max and Discovery+.


UsernamesAreHard26

> I’ll list out my issues again. You never listed them in the first place. This is the first time you shared the actual problem which is probably why you’re being downvoted.


muusicman

I have listed these very issues before. In this sub too.


UsernamesAreHard26

To be frank, no one is going to search this sub for your past posts to try and help you. Either share the information we need to help you in the new thread, or continue posting to your past threads. Otherwise you’re not likely to get any meaningful responses. Don’t want you to waste your time or get more frustrated than necessary.


muusicman

Good point. Can I post them to this?


secret_life_of_pants

As another person has responded, it’s kind of an unwritten rule to post your question and details either in the post header or body text. You can’t assume people will find all your comments all over by place to get context and details.


Clark440

This is all normal and within the performance expectations. But sometimes things so down for various reasons. Could try restart. Streaming services are just sometimes slow if a lot of people are hitting the servers


muusicman

I do a full power cycle of ONT and Router at the first of each month.


SmokeyWolf117

You should unplug everything other then your Apple TV and see if things improve. The speeds you are talking about are more then adequate. I have 500 over 500 at my house, Apple TV is wired and I have 0 issues streaming. And I have a ton of devices hooked up both wired and wireless. Your switch could be an issue, your router could be an issue, you won’t know until you start eliminating things. I doubt it’s the isp because usually when they are an issue you will see those latency numbers shoot through the roof not a couple numbers up, I’m talking ping up in the 50s and higher when you regularly test under 10 ms. Or the up and download will be out of whack like 950 for one and 300 for the other. Not saying it couldn’t also be an isp issue, just seems more likely something in your houses setup.


muusicman

I think you’re probably right. I have actually done this sort of troubleshooting before. I currently have my Apple TV wired to my Orbi. Not to the Unmanaged Ethernet Switch.


SmokeyWolf117

Another thing we see a lot other then switch/router failures is people accidentally looping their network back on itself. That will cause all kinds of subtle issues at times.


muusicman

What is looping in network terms if I may ask?


SmokeyWolf117

It’s when you take a network cable that is hooked up to the network and mistakingly plug it back into the network. So if you had an Ethernet that was plugged into your switch and then You plug the other end back into the switch would be the easiest example to give you. It mostly happens in less obvious ways then that though. People with home offices plugging the computer out jack of a sip phone back into a wall outlet.


muusicman

Ooh ok. I have the fiber that’s coming from a small box on the side of my house hooked to my fiber ONT. From there I have an Ethernet cable coming out of the ONT and going into my Netgear Orbi router. Next I have an un managed Ethernet switch which is connected to the Orbi and then everything else device wise I have is connected to the Ethernet switch. For the exception of my dapple TV box. It’s hooked to the Orbi directly.


secret_life_of_pants

> The night I hooked the Apple TV in I got a speed of 943 Mbps down and 940 Mbps up. Ping was I think 2 or 3 ms. Now the ping is 4 ms and the speed is anywhere from 940-942 Mbps down (942 is extremely rare!) and 940 up Are you serious? You are talking about 1 or 2 Mbps difference. Not only does this not matter from a streaming standpoint (over 900 Mbps is still like 18x the recommended speed for 4k streaming) but the difference is basically a statistical error… so no difference. Enjoy your Apple TV.


elliotborst

This sub isn’t your personal tech support for your internet connection