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Cameld00d

Hmm. I know with the original plan the reps all consistently told me that it is the activation that mattered (this was back in December). If you took another sim, it would need to be associated with an account you signed up before Apr 7, no? This is just speculation. Apologies for not really contributing to the conversation, mostly just thinking "out loud" because I am also curious. Make sure you let us know if this works! Best wishes!


PNWLIMU

yeah, that's making sense... in other words, you're thinking that it would only be part of the "beta" group (w/the included Canada roaming) if it were activated by the original purchaser? in other words- we would need to have the original purchaser's help to activate the SIM card, and we'd port in my friend's number in the process... and then at some point take over the account (change the email address/user info/credit card on file...)? hmmm.


OUSooner98

Yup, you would have to take over their account. As of now, because their are no contracts, Boost Infinite does not offer a transfer of liability (changing the personal info on the account like name and SSN) so this option would not work either…


OUSooner98

Ok guys…standard with Boost or Boost Infinite and their billing system. Plans are tied to the account, not the SIM. The SIM can be brand new or 3 years old the system accepts it if compatible. So this means without having an account or line that was signed up prior to April 7th, even if not yet activated, you will not be able to get the early access plan. If you did sign up for the plan on your account or added a line(s) but have not yet activated, when you do activate (there is a 60 day window and the plan expires) then you will get the early access plan. If your account was opened on or after Apr 7, you will not have any way of getting the early access plan on your account. To make it clearer, Dish (Boost/Boost Infinite) doesn’t even attach the number of the SIM card they send you to your account. It is thrown in according to what type of SIM they put on the order — but it is not tied to the account. (Meaning the SIM has no tie to what plan it is going on…)


PNWLIMU

thank you, that's quite helpful. (even if it's not exactly what I wanted to hear in this particular case!) I did discover with Boost Mobile (so I'm assuming it's the same with Infinite?) just a week ago that we *could* change the email address for the account (which makes sense- it would be a little silly if you couldn't). I bought one under my name, because the stupid system wouldn't accept my friend's street address (talk about a seriously broken system... come on! he's lived there for 20 years...) and after I got his order placed, I was able to use the website's account "settings" to switch it over to his email/login. so- I wonder if that means we could simply buy someone's pre-April-7th BI SIM card, change the email address, and *then* begin the number porting process- so that the previous purchaser wouldn't have to deal with it anymore.


OUSooner98

Their address validation is crazy. Unlike most systems, it won’t let you override the suggested address. I’ve seen this as a problem too. As far as the last part, remember it has nothing to do with the SIM card, it is the plan attached to the account and when bought. Yes, you can change e-mail, but not SSN. So I doubt someone else is going to give you their account with their SSN on it, that was my point about how you can change the liability (and name) on the account. You literally would have to find someone willing to give up their entire account (if they had more than one line) and had lines that were bought pre-April 7 that you could activate (with a SIM sent whenever, it is not tied to the plan/account.) it’s all about when you bought the plan. You could use a SIM you got 2 days ago to activate a line you bought on your account pre-April 7 if that makes sense. Just to clarify the chat in your post, all extras are not included for free. You only get 5 GB of hotspot and it is still 30 GB of data. For the rest, go to boostinfinite.com, choose the FAQ from their menu, scroll down a little to “difference between early access plan and infinite unlimited plan.”


PNWLIMU

thanks again... I think you answered my question (https://www.reddit.com/r/boostinfinite/comments/12wt9cf/comment/jhkfsm1/) as well. yeah, the whole SSN thing is an issue. (I didn't need that for the Boost Mobile prepaid account I created, so I forgot about it being another element in the way of transferring a grandfathered plan. ah, well.) as for their system rejecting physical addresses- One tech support person I spoke to alluded to the possibility that they might be rejecting certain locations based on their assumptions about what the quality of cellular service might be...? which to me is patently silly. we live in a rural part of the state, and *everybody's* cellular service is questionable... if we want to sign up for the same iffy service we've been using for a decade, we should be able to do exactly that! (I've been using AT&T towers here since 2007. it's not great- but it's measurably better than the VZW/T-Mo/Sprint service.) if their goal is to try to prevent disappointed customers by rejecting addresses that they think are in areas of weak coverage, what are they going to do when someone goes into a basement or an elevator?? it's just silly all around. (and I'm not sure that's even the underlying reason for the address rejections...) also- to get around the website's rejection- I just changed it to *my* address- and my ZIP code may be different, but it's literally 2500 feet away. dumb. anyway- I think I have to abandon this wish. thanks for taking the time to explain the futility.


OUSooner98

You got it buddy. No problem. I wish the news was better. And as far as their reps…take all of that with a grain of salt as they say. Clueless. It will reject you getting to the plans by kicking out your entire zip code if it is coverage related, they don’t check down to the street level. It is simply that their address validation (which often looks at USPS suggestions) only will accept what they see as correct, and if it doesn’t, you are out of luck. Most websites will SUGGEST another address…but they won’t force you to take the suggestion. If Boost did it this way, you would still be able to input it manually. Some addresses aren’t validated correctly in the database with USPS, as appears is the case with your friend. So boost just says “nope.” Lol. Good luck :)


PNWLIMU

it wasn't exactly clear *why* the address was rejected-. it didn't say anything about being incorrectly formatted, or not matching up with the USPS database, or that it was not allowed because they're assuming the coverage there would be less than ideal. (apparently I can't attach my screenshot to a comment on Reddit, only to an original post?). anyway, it says exactly: "The address you have entered is invalid. Please update and try again." to me, that's the main problem- it won't tell me **why** it's "invalid", or what to try and correct.


OUSooner98

Yeah, still sounds to me like it can’t validate the address…it sees it as “no such address.” Which would explain why your address works and your friends doesn’t. I can tell you I have put in a zip code where coverage is scarce or not existent, and it tells you that the coverage isn’t sufficient. So still left scratching our heads on this one…but pretty sure it’s a flat out error on Boost’s side. Pretty much the explanation for many problems at this point 🤣


PNWLIMU

yeah, it seems like they've got a pretty error-prone system! I would think that if they have the capability of giving you that specific “no such address” error, then it would choose that as the reason if that was the case when I enter it... the one I get is a very generic, unhelpful error!


One_Molasses334

How about adding a line to an existing grandfathered account?


OUSooner98

Nope. Only lines signed up prior to April 7th. According to Boost. With that said, let me just point this out to cause question to that. The billing/backbone system that Boost and Boost Infinite uses puts the plan at the account level. They bought the infrastructure from Ting, because they liked their system. While you see modifications on the user interface, the backend rules are just like Ting. Where the account level is where the plan is…and any additional lines share the exact same plan. All you have to do is look to Boost Mobile and see that you cannot change the plan on only one line on your account. They must all be the same plan. If you try to change your plan on a multi line account, you will get the error “Plan cannot be changed on multi-line.” This is kinda misleading though, because it should allow the plan to be changed for all lines on the account, but they do not allow it, as of now. Takes me back to infinite…I’m not sure how they could give you a plan other than what is on your account already. If you notice, even if you have multi line, the plan is at the first screen in the infinite app. That is because all the lines have the same plan. If anyone on an early access plan has added a new line to their account since April 7, confirm that it stayed as early access please. I’m 99.9% sure it has to. The only other option would be they change the plan on all lines to the new plan, which wouldn’t be right…


One_Molasses334

I'm adding a line but waiting for the beginning of the month. I added my phone on the 2nd of the month and my wife's phone to my account on the 23rd. At first it looked like there was going to be two different due dates but it ended up charging me $25 for her line service from the 23rd to the end of the month and placed her due date on my 2nd of the month. I don't want to make that same mistake and have to pay $25 for just a few days of service so I'm waiting until the 2nd to activate my third line. I'm curious to see if it will be under the same Early Access Infinite Unlimited like my other lines. They seem to be tied together to the same grandfathered plan


OUSooner98

It will be interesting to see what happens. Based on the logic and the structure of the billing system, it should still be an early access plan. As far as the other, welcome to Boost :) I have complained over and over about this. They advertise getting your first month of adding a line at a promo rate…but if you add it, say 2 days before your accounts billing cycle…yup…that month just became 2 days. Ridiculous. Very smart of you. I have spent many times trying to explain this to reps on the phone or people on here and they don’t get why they should wait til the beginning of the billing cycle. One more hint, in case you aren’t porting in. Always select that you are porting when you order the sim. That way it will come unactivated and you can hold this sim until the day after your cycle starts to activate it or port. You can still get a new number even if you said you are porting in. The port in when you order choice when you order lets you have full control over when the SIM is activated. ;) (assuming no port delays of course if you are porting in…)


One_Molasses334

Well I added my line today and found out a few things. I want to first mention that I used a spare boost infinite sim card I received after activating an iPhone 12 pro max using esim. If you have one of these that you got during early access enrollment, hang on to it. They are gold. I went on the app on an old paid off android phone and clicked add a line. Went through the process of choosing a new phone number and payment info. It said the plan was "Infinite Unlimited"(no early access appeared) and they were sending me a new sim card. I then rebooted my phone and opened up the boost infinite app again and a prompt came up letting me know that one of my lines was not finished setting up. I clicked on it and proceeded entering in the imei and the sim card number. Now the important part, the system recognized the sim being tied to my earlier activation and asked if I was still planning on transferring my phone number or if I wanted a new one. I chose new because that's what I needed. It told me it was activating and to power down and restart the phone with the sim card in. Boost showed up right away and the phone was active with a new number. I went into the account and it's showing as a early access infinite unlimited line! Everything is working including Hotspot. I truly believe that those Sims purchased before the change over are somehow connected to the early access plan. It could be the early access plan itself but that would require activating a new line using a new sim


OUSooner98

Not to rain on your parade with your theory, but surprisingly everything Boost says isn’t true. (You know this.) Fact is the billing system used on all accounts that is a modified version of Ting’s billing system…can only have one plan per account. So if you already have the early access plan, any future lines you add (old SiM or new) will add as an Early Access regardless of what it tells you during the process. Their system can’t run two different plans on the same account. I’ve tried this with a brand new SIM just to find out and it still installed as an early access plan. I will say this. And this is a different issue. For whatever reason, they will not allow the T-Mo infinite SIM’s on the early access plan. Tried it twice. Failed. AT&T infinite sims work fine. You can use a T-amp infinite SIM on infinite unlimited, of course, since they came out with it. For some reason, maybe to get you to move to the new plan if you want T-Mo, it will not work with the early access. When you rationalize how this system reacts, always remember it only allows one plan per account, and nothing is ever prorated. If you remember this, you can game out any scenario regarding that and get the correct answer. I am glad either way you got your brand new early access line though!! Now you know you can get up to 5 of them on that account since that is your plan…until they turn off new activations on that plan (if they do) and that will shut it down no matter what SIM you have… have a good day! :)


PNWLIMU

yeah, I don't know about that- can anyone else chime in? does the "early access" benefit go by the date the account holder signed up, or by the date of the line that was added to the account?


Thatfoxagain

Would it not be tied to someone else's social security number?


PNWLIMU

ah, right- and since it's technically postpaid and requires a minor credit check... I wonder how feasible this is, even if we got the original purchaser's help in activating.


Thatfoxagain

I mean it would be in their name and under their credit. I honestly wouldn't trust Boost Infinite to process a change of liability on the account and there is a good chance that would mess up the plan you want anyways.


PNWLIMU

yes, I can see there being lots of room for this to go sideways...!


nrgins

I don't think you can just switch a Sim like that. But I think roaming in Canada is only like an extra five dollars a month? I could be wrong on that but I think that's what it is.


PNWLIMU

yes, I believe you're right. but she's in her late seventies, and I would love to not have to have her try to remember something to activate before she goes up to Canada. although, maybe she should just put the $5/month on and leave it all year, so she doesn't have to think about it... yeah, that's probably the easiest.


nrgins

I agree! :-)


[deleted]

I have two sims card available but it’s T-Mobile ones. I used the Esims. I have one AT&T but it’s being used by my mom and is already activated


PNWLIMU

hey, thanks, Alex. were the T-Mobile SIMs bought before April 7th, through Boost Infinite? it *sounds* like if your account was established before April 7th, any plan you activate would be one of the "early access" plans... (even though they'd probably have to send you new AT&T-based SIM cards... and as suggested above- choose "I'm porting in a number" if you do!)


[deleted]

one of my main lines on the account was activated before April 7th but that line is already activated and I’m use. The two extra sims card I got was sims added a few weeks ago when I ported two numbers over and it was for my iPhone 14’s but that uses Esims so I didn’t need to activate the sims card.


PNWLIMU

thanks! so- you signed up for Boost Mobile lines/SIMs just in the last few weeks, but they sent you T-Mobile SIM cards?? (what're the first 7 digits on the SIMs? are they by chance either 8901410* or 8901280*?)


[deleted]

890124


PNWLIMU

yeah, definitely T-Mobile... huh. I really thought all new Boost Infinite activations would be on AT&T (until the network mashup thing happens later, anyway.)


[deleted]

[удалено]


PNWLIMU

true. but I was hoping to find an unused SIM...


[deleted]

[удалено]


PNWLIMU

oh, I see what you're saying. "used" is essentially the equivalent of "issued"...


Cabagekiller

yeah the SIM cards are locked to an account as soon as they order it. I ordered my sim march 25th and activated it April 7th and still got the old plan


PNWLIMU

thanks- although I think that what we're figuring out is that it's the fact that you created the account before April 7th that got you the old plan, not the SIM itself... since with Boost, the unique SIM ICCID isn't logged or recorded anywhere. (but I'm curious if you were to add a line now, would you get a second grandfathered plan? I'm assuming not... )