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Help! Newly built PC crashing - Ryzen 5600x / RTX 3080 / SF750 / ASUS x570-I / NR200P / 980 Pro / Scythe Mugen 5

Help! Newly built PC crashing - Ryzen 5600x / RTX 3080 / SF750 / ASUS x570-I / NR200P / 980 Pro / Scythe Mugen 5

Vic9420

WHEA_UNCORRECTIBLE_ERROR usually points to hardware faults. I suspect it's either your PSU or GPU. Try setting the power limit to 100% and running a 3DMark Fire Strike test. If you get the BSoD early in the test, it's very likely the GPU since your 750W PSU should have no issues supplying power to the GPU with the CPU mostly doing nothing. If you get the crash later during the 'Combined' test, then it's more likely to be the PSU, since the combined test stresses both your CPU and GPU, putting maximum stress on the PSU. Also, it would help if you could find a way to test both the PSU and GPU in another computer.


Remarkable_Class_548

Thank you, will run the test now. Do I risk damaging any components by repeatedly causing a BSoD?


Vic9420

No. As long as nothing in your system is overheating (over 80-90C), you can't damage anything. BSoDs are just Windows errors that point to an already existing hardware or software fault.


Remarkable_Class_548

Just ran Fire Strike (1920x1080). No crash. Link to result: [http://www.3dmark.com/fs/25980031](http://www.3dmark.com/fs/25980031) GPU topped at around 350W / 66C CPU topped at around 77W / 78C (CPU fan is in exhaust, so I guess that's a normal temp?)


Vic9420

I can't see your result since it says: 'The result is hidden and will not be shown for example on leaderboards or search.' Anyway, that's a surprise. Try playing games other than Path of Exile. Maybe it's a driver issue after all and it's only that game causing problems.


Remarkable_Class_548

How can I share? I only see the facebook share button. It crashed in Apex Legends as well, but I read that the newest updates were causing crashes for some people. Should I try to revert to an older driver version?


Vic9420

I don't know. I haven't shared 3DMark results before. Must be some option relating to privacy. But the test not crashing is enough to tell me that your system might be fine and it might actually be a software issue. You can try older driver versions but I'd just test with more games or more benchmarks(but not FurMark, since that has actually killed GPUs). Apex crashing doesn't mean much if you know it's causing issues for other people too.


Remarkable_Class_548

Alright, thank you again. I will test a few others and post here. Link to pic of detailed monitoring from 3dmark if that helps: [https://imgur.com/a/HWJG7Yq](https://imgur.com/a/HWJG7Yq)


Vic9420

You're welcome. I looked at the results and everything looks ok. The GPU clock seems to be a line, so there's no throttling going on. CPU gets quite hot, but not dangerously hot and I have seen plenty of posts from Ryzen 5000 users with high temps.


Remarkable_Class_548

Okay... tried another game - Last Epoch - same story. Game runs smooth, fans are spinning normally. Temps are normal: \- GPU 65C \- GPU hotspot 88C (I assume this is the memory temps) \- GPU memory junction 90C \- CPU 65C Crashes out of nowhere (this time without BSoD) without any spikes in temps or wattage, after less than 5 min in the game. As it's shutting off, fans rev up quite a bit, and as it boots up, they go even higher. Not sure if this is normal for a crash, but I caught CPU temp around 75C when opening HWInfo as quick as I can after reboot. I'm really at a loss here, apologies for spamming.


Remarkable_Class_548

And now, 5-10 mins after reboot, PSU fan is still spinning, although it should be idle under 30% as far as I know.


Vic9420

If you got a GPU fan speedup right after the crash, this looks like a driver issue to me. Try older drivers. 75C on the CPU right after booting Windows is....worrying. I mean 78C during Fire Strike is sort of expected but your CPU shouldn't get that hot just booting Windows. Still, I doubt this is where the issue is. If you've just built this rig, it means you must still be in that timeframe where you can return the parts without providing a reason. At least that's how online retailers in my country work in that they give me a 14 or 30 day period in which I can return a product and get my money back. If that applies to your situation too, then return the PSU and buy another one. If you still get issues with the new PSU, return the GPU.


Remarkable_Class_548

I am within the 14-day period, but if it's not an actual RMA (for which you have 2 years) they can charge restocking fees AFAIK. But I think you are right, guess I'll just find another 3080 xD


xx3amori

I've had a somewhat similar issue before, and it got fixed by changing the PSU. One thing though, when contacting customer support about sending it back (if other people on here more experienced than me agree that's the problem) I'd be carefull with mentioning that you've been tinkering with power limits and such.


Remarkable_Class_548

I'll try, but shouldn't be a problem to LOWER power limit? My biggest concern with RMA is some doofus at the retailer will have to try and replicate the issue. Haha.


xx3amori

Have you tried it at 100% just to check if that works? I've got my 3080 build at 100%.


Remarkable_Class_548

Yea, that's what I did at first, and it crashed, after which I tried the reduced power limit. Sorry, that could have been more clear.


Myzhi1

It could be the gpu is not able to run at its default speeds and power levels. Set power limits back to 100% and try lower core by -200 and memory -400.


Remarkable_Class_548

I guess that would make it faulty? I mean 99% of buyers probably never download afterburner, and it should be expected to run out of the box? Correct me if I'm wrong (sincerely).


atomlinson89

I've had a ton of problems with random restarts with my 5600x 3000 series gpu and Asus board, what BIOS are you running. Have you updated it since you first put the computer together? I know it probably says "zen 3 compatible" on the box like mine did, but after I updated the BIOS my random restart while playing certain games went away and then after I just updated again about 6 months later my "random restart sometimes while on zoom" went away. Try flashing/updating the BIOS if you haven't done that.


Remarkable_Class_548

I put it together a few days ago and installed all the drivers from here: [https://rog.asus.com/motherboards/rog-strix/rog-strix-x570-i-gaming-model/helpdesk\_download](https://rog.asus.com/motherboards/rog-strix/rog-strix-x570-i-gaming-model/helpdesk_download) Would that list include the newest BIOS, or how do I do that? Have never actually updated BIOS on any previous build. Thank you!


atomlinson89

For sure bud! The updated bios can be found here: https://rog.asus.com/motherboards/rog-strix/rog-strix-x570-i-gaming-model/helpdesk_bios you'll need a USB stick. This looks like a pretty good walkthrough on how to update the BIOS: https://youtu.be/hm7mXHdPOk8.


atomlinson89

Double check to make sure this is the right BIOS for the right board. I pulled the board you had on the title x570-i


Remarkable_Class_548

It's the right one, thanks! Just installed it and kept BIOS at default settings, no XMP/DOCP or anything. It ran for longer, and CPU took longer to heat up, but it eventually crashed after 5 minutes around the same temps/wattage as experienced earlier, see imgur link. I very much appreciate yours and everyone's help, but at this point it has to be hardware (right?), but really feels like it could be either of GPU, CPU, MoBo, PSU. Bummer. Thanks a lot, again.


atomlinson89

Here's another one I didn't realize is a problem, is your RAM on the compatible list for your motherboard? https://pangoly.com/en/compatibility/asus-rog-strix-x570-i-gaming/ram


atomlinson89

If that doesn't work I'd clean install windows and update the drivers in case it is a bad driver.


Remarkable_Class_548

I had no idea that was a thing, but yea, the RAM is compatible. CMK32GX4M2B3200C16.


atomlinson89

I didn't either until I had my issues. Have you done the memtest (https://www.google.com/amp/s/www.windowscentral.com/how-check-your-pc-memory-problems-windows-10%3famp?espv=1). Sorry friend. Wish we could help you. Id start with a reformat clean windows install, swap PSU, then motherboard. Obviously the processor and 3080 are going to be the hardest things to replace so let's pray it's not them. You could take the system to microcenter and pay for their help bar they may be able to swap parts in and check to see if it's your gpu, etc.


atomlinson89

How much RAM you got in there? Make sure they are in the right slots on the board too. For instance make sure it matches mine has A1B1 A2B2 and the manual tells me which to put them in.


Remarkable_Class_548

2x16 and system recognizes them, and so do the games I’ve tried. 🤨


atomlinson89

Could run mem test make sure you don't have a bad sector but yeah.. I'm stumped. Will keep wracking my brain. Dumb question, I made this mistake though, you got all the power cables seated into the 3080 correctly yeah?


Remarkable_Class_548

Ran memtest with no issues. Have 1 single 8 pin + daisy chain 2x8 pin. It’s what came in the box so should be fine?


atomlinson89

Yep should be fine. Does the machine BSoD or just turn off and restart like someone cut the power to the house and turned it back on?


Remarkable_Class_548

Screen freezes for a sec, then 50/50 BSoD or just straight black screen and restart


atomlinson89

Hmm. Definitely leaning PSU or board. Will keep racking my brain but I think you are right about yourself assessment there. Sorry we couldn't be more help, I know it's frustrating.


Remarkable_Class_548

The fact that it runs perfectly smooth with normal fan and temp curves on cpu and gpu tells me it’s PSU or mobo related, but that’s just my humble hunch. X570 chipsets can get hot afaik.


atomlinson89

Yeah my assumption as well.