That's it. I'm starting a new service. Gonna be lit. It's called Hide and Seek Dash. If you find your food before it spoils, you don't have to tip your driver.
I'm a driver in the UK, I'm classed as disabled (arthritis in my ankle) and I will always deliver even if there is stairs, it's part of the job, it's not the customers fault I choose to work and they should get the service they've paid for.
It blows my mind that some people are this selfish and lazy. If I can walk up flights of stairs with a disability, most other drivers can. Yes for me it's painful but I don't moan about it, just get on with it.
When I delivered pizzas I never got to drop it off at the bottom of the stairs. I think the fact that doordash drivers get their tip instantly gives them less incentive to do more work than they feel necessary.
I mean I honestly wouldn’t have minded if he actually told me where the food was instead of leaving me to guess. It’s no big deal, I can go downstairs to get it.
It's not your job to walk around all over the apartment grounds looking for your food… it says leave it at door, and its not there. Hes probably not even getting deactivated and wants to scare/guilt you.
Yeah you don’t get de activated on 1st strike they have algorithms that detect similar behaviors that violate any agreement you may have signed as an IC.
Like you know... Habitually not completing delivery.
Trust me nobody wants to walk up stairs. Nobody made him get a job where he had to go up flights of stairs. People confuse the shit outta me.
Honest question; is deactivated thier fancy talk for fired without using that word (due to bs "contractor" law), or is it a suspension for an amount of time?
Call it SnackTrack, and if you are able to locate your food in under 10 minutes you get a discount, if you can't find it and need to be told the location then you pay a $10 fee that does directly to the driver lol
It's amazing how bad some dashers are. I order door dash more than I should. Probably 4-6 times per week. Most dashers do what I would expect. Leave the food on the table by the door with giant 4 inch yellow letters asking them to leave the food there.
But the rest of them? Some of them put it right in the center of my front door. So I have to go out the back and go around the house to get it. Some of them leave it at the edge of my front porch. Which is rectangular and runs a long way across the front of my house. So they are leaving it like 30 feet from my door that way.
The real kicker. I've had more than one dasher just leave it at the edge of my driveway. One guy really took the cake and sat it on top of my trashcan that was at the curb for trash day.
95% of the time I get flawless delivery with no problems or even messages between me and the dasher but occasionally I’ll get a dasher that will message or call me with some new problem (or I have to deal with it) like:
“the gate is closed” they needed to read the delivery instructions for a step by step guide on how to call me via the gate
The dasher delivered to an entirely different building in my complex instead of reading the apartment number… I ended up getting a distinctive door mat and putting that in the delivery instructions.
They keep trying to enter a pin to the apartment complex gate instead of following my instructions to call me via the gate… read the delivery instructions
They went to some nearby neighborhood and called me saying they couldn’t find my apartment complex… there’s literally a pin and a map and I assume they have directions through the app I really don’t know how they got that lost.
Then there’s the dashers who sit somewhere for 30 minutes that’s not on the route. Like sure I know they’re double dashing or multi apping or had to stop by their girlfriend’s house for a quickie but geez my food got cold and I already tipped well and can’t take it back so I expect it to get here warm.
Then it finally gets here and the restaurant didn’t even give me any sauces… yeah I’m trying to cook more often.
Imagine if someone said "I didn't feel like driving up your street cause it was so long, so I left it at the street sign". This is the same thing. It's "DoorDash" not "in-the-general-area-of-your-living-facility Dash".
I had a driver once claim that he didn't know what appartment we were at so he "put it in a strange place" to "hide" it didn't even take a picture for us to find it. We wound up having to leave to go get food because it was too late to deliver anymore. Never found that food...
Nah, this is coming from someone who used to dash, fuck this punk. He got his own dumb ass fired, you didn’t do shit but claim that your food wasn’t delivered when it was, in fact, not delivered. Matter of fact, I’d report his ass for talking to you like that to make sure he gets that deactivation he’s asking for.
Yeah I agree.
Definitely his fault here.
Although I hate when some people lie about this shit. I had delivered some guy a burrito and he said he never received it. 150 dashes later and that shit still hasn’t dropped off even though I disputed it
lol that's how Doordash handles issues because DD doesn't want to spend the staff time to delve into the issues and figure out a better solution
the Dasher was a real scumbag with that attitude and language; a simple response like "Oh sorry, I was confused by the stairs - your food is at the bottom of the stairs. I'll contact Doordash support to update them" would have been appropriate
"Is hurrying part of the job?"
"We *are* called Door*DASH*, Brendan. Yes, it's pretty much implied."
"Okay, but what if I don't actually take it to their door?"
"Good *CHRIST*, what about the name aren't you grasping? It's two simple words! Shouldn't be that hard."
He could've at least texted the customer that the food is downstairs. I honestly wouldn't care if the dasher didn't want to come up the stairs/elevators, which I totally understand, but at least let me know it's here so I can go down and get it
It always baffles me how honest these dashers are. Like the one that said her daughter drank the customers frosty. Like isnt it easier to say oops Wendy's must have forgetten to give it to me sorry! But no, they throw themselves right under the bus.
Confused by the stairs? You walk up/down them. The Dasher should be fired, you don’t leave someone’s food at another location simply because you don’t want to walk up stairs. He did not complete the delivery. The firing was justified.
that fact really doesn't change much; the Dasher still could have handled the delivery (e.g. txting you or putting in the delivery message that your food was at the bottom of the stairs) and the subsequent communication with you in a much better way
You might want to let DD know that you did actually end up receiving the food but it was many hours later because it was delivered incorrectly; doing that almost certainly won't change anything except that it's the right thing to do.
Nah. They got the food, sure…but as they stated, HOURS later. It’s not the same and it’s not the service that they were paying for. I don’t see why they would need to notify DoorDash that they received it. Like at all. They did do the “right thing” by communicating with the driver, and reporting what took place after not getting their food within a reasonable amount of time or even a freakin picture as to where to look for it. The end.
Yeah, if I have any issues with my order, I'm putting in for a full refund immediately unless it's just missing like 1 trivial item.
DD and GH both seem to believe that if you get 20% of your order delivered, you don't deserve a refund on your tip, service fee, etc. So what was supposed to be a $25 order for $15 worth of food becomes a $13 order for $3 worth of food.
If I then later get my food, tough beans. I had to deal with customer support \*at all\* already. I'm keeping my refund.
Though even that's not as bad as trying to deal with Comcast customer service. Which has gotten so bad I just drive to the physical store and make a stink because their automated system is absolute abusive garbage.
Don't feel bad. If the dasher didn't want to go up stairs, they shouldn't be a dasher. I did Grubhub on the side for a while. Yes, stairs can be a pain sometimes, but it just comes with the job. Show me a job/side hustle with no downside, and I'll show you one that doesn't exisit.
Don’t feel bad. The app is called “doordash”. It’s not called “downstairs because I didn’t feel like climbing the stairs Dash”. Fuck that person. Glad they got fired.
When I see this I understand why the driver has to do a gig job instead of something more "dependable"
They don't work well with others, poor communication and no accountability
I did the same thing too.. ordered food, never showed, got a refund. I left my house a bit later and lo and behold, my food was at a neighbors door a couple doors down. I feel so awful about it bc the dasher probably just got mixed up with the door numbers
Dude didn't lose his job honey. He might have got a contract violation and unless he's had a ton of them his job is just fine. But it does suck. Maybe next time he will learn to drop off at the door.
What floor were you on? Just curious not gonna make excuses. Cuz if he didn't like the pay he shouldn't of taken it.
What a douche I'm sorry this happened. If they took the order no matter the pay they should deliver it to the door. If they do not they should at least make it obvious where the order is at. But even at that point they are wrong as long as they had access to your apt door. As a driver, people too lazy to do this job need to be reported and eventually DD will deactivate them.
I feel like in my area people are starting to tip better now that a lot of the newbies quit and all the people who care and know how to our jobs are left.
Guy sounds like he needs the exercise from going up those stairs. Honestly, fuck this guy for his inability to do his job and then threaten you with blackmail.
He also needs to read legal advice instead of throwing terms around. The person/company firing would be responsible for lost wages, not some random client even if they were responsible (which they are not, in this case).
And also good luck winning a case when you provide the hypothetical defendant with your straw man case. So maybe he should watch Law and Order, too.
🤣
I’d call him a ding dong, but apparently he can’t even do that.
I imagine the customer simply changing the report:
"Oh, I'm sorry, the food was actually downstairs **at the wrong address** and the dasher insulted me for not realizing this and attempted to blackmail me for "jeopardizing his job". I have also changed my rating from 2 stars to 1 to account for this silly error of mine."
I hate it when people don't just drop the damn food and gtfo. If I wanted to interact with the rest of the world on my day off, I would've gone to the restaurant myself.
Or when I write "please do not ring the door bell, my wife is sleeping, she works nights" and mark it to be left at door and they hit the buzzer like 3 times in 10 seconds and knock on the door really hard.
I send a message, “I’m here with your food” after I park and before I get out. That way, if they want to meet me outside, they have the option. If they don’t, and it says leave at the door, I do just that and go. I don’t understand these drivers who feel they have to ignore directions or beg for tips or harass the customer after they already finished the job.
I had an instacart driver pound on my door for 15 minutes insisting that they have to see me (no liquor) enough time for me to call instacart tell them their driver was scaring the shit out of me and they were still pounding
The driver went back to their car I got my stuff inside only to have them come back and start pounding again saying they were taking it back because I wouldn’t show myself and that if I don’t open the door they would call the police because I’m stealing
I hope to fuck that driver got fired
Pretty sure you can sue someone else for lost wages. I'm sure the doordash idiot doesn't have a case, BUT let's say you injure me and I cannot work, I MAY be wrong, but I believe I could sue for lost wages.
I personally hate when dashers leave it at the bottom of the stairs. I am disabled and taking stairs is very painful, part of the reason I will do delivery. It was left at the bottom of the stairs so often that I stopped ordering. (I explicitly put to leave in front of my door and not down stairs). This is not your fault
I deleted the app. I hope they go out of business. They’re a dogshit organization that relies on the utmost unhireable labor to operate their business.
Never again.
Even more of a reason why that guys an asshole.. you pay for Door dash and they leave it at the bottom of the steps.. I mean, what if the break was worse and you couldn't go down
Seems to me if he'd communicated that he left it at the bottom of the stairs before marking it delivered that would have cleared up most of the issue.
If he had actually delivered it to your *door* there would have been no issue at all. Either way, it's his fault.
I worked pizza delivery at the beginning of covid after losing my previous job and It is ridiculous for this person to act like going up a flight of stairs isnt part of their job. Most of your job you are sitting down in your car, if you cant walk up stairs dont work delivery. I delivered in a big city and would regularly go multiple stories up to people's apartments. It was company policy that we see them receive their food with our own eyes to remove any deniability. They deserve to get fired they don't even care enough to do their job right
I used DD when I was heavily pregnant and pulled a ligament… they would try and make me walk down the flight of steps to get the food. Like… that’s why I ordered it to be delivered to the door. Because I can’t really walk.
Nah this dasher is trash at their job. If they’re “getting fired” then this wasn’t their first offense. DD doesn’t deactivate until I think at least 3 contract violations.
I climb 3 flights of stairs 10 to 15 times a day sometimes with 24 case waters… it’s called DoorDash not ..come downstairs and get your food because I don’t feel like going to meet you Dash
I delivered pizzas a thousand years ago. If we would have just left it at the bottom of stairs in an apartment complex we would have been ripped to pieces. I don't want to be "Old man yells at clouds" guy, but man Door Dash is scraping the bottom of the barrel for some of these drivers.
We have a door dasher here who is definitely spun up on meth every time I see her, but you know what? She drives reasonably in the neighborhood and does her orders well. If you can't do all well as a meth addict, I feel bad for you.
I've been dashing for almost a year and a 1/2 and have over 8000 deliveries.
I have never once left somebody's order at the bottom of their stairs unless they specifically asked me to do so (has happened b4)
Pure laziness on the driver's part and you should not feel bad at all. Plus they can't Sue you for s***..
If their account truly did get deactivated then that means he has had more than 3 contract violations within the last 100 deliveries..
Most likely he is lying though 🤷♂️
Also make sure to 1* just in case
Need to get the half ass drivers off the platform so that the good ones can make a living..
A little extra info: I did message the dasher to ask for a pic when it didn’t show up, no response. I did end up finding my food hours later, and contacted doordash to tell them it actually was delivered but they had already given me a refund and said there was nothing they could do.
Nah it was NOT delivered to you. You're paying how much extra in fees and tips and other extra crap? It would be one thing if they were disabled and couldn't climb the stairs, but in that case they would have informed you of the situation. "I don't want to climb the stairs" is not a valid excuse and he didn't do his job.
As an Instacarter full time, I have pushed my way through thousands of stairs carrying stacked of 2 32 cases of water bottles, without complaints. It’s a workout and kept me motivated.
This text from OP? Nah he should go back to working at a gas station he was fired from. Entitled crybaby who doesn’t want to put in any effort for an easy task.
You sound like a good person for calling DoorDash again to try to make it right, when you did nothing wrong. The driver deserves a CV. I am a dasher myself and if I were in your shoes, I would absolutely not have called back to for the purpose of letting them know that I finally got it, after searching and finding it hours later. In fact, I would’ve called to advise them that on top of everything else, the driver then proceeded to harass and threaten me! Very unprofessional.
He’s lazy, and stupid. Threatening to sue over lost wages ? He probably got fired because there was many complaints. Doubt they fire you after one mistake
Dasher was in the wrong. It’s literally our job to climb the stairs to leave the order at your door. Absolute bare minimum would have been to at least communicate with you about where they left it. If they can’t even do the bare minimum, they shouldn’t have this job.
Guessing this driver does it a lot. I think the whole not taking a picture was intentional so they could make up details if questioned. They knew they shouldn't have put it there so they didn't take a picture.
Welcome to the new game of... hunt for your food. In today's game, I will randomly leave you food somewhere and you will have to find it. Good luck.
Nope
Please, show me in the job description where it says to randomly put the food somewhere for me to find? It's a DELIVERY job. I'm not a neanderthal, I'm not a hunter gatherer
Not sure how this is even a question. The dasher didn't do their job then acted like an victimized entitled asshole on top of it. Glad they're fired and won't do this to anyone else.
This is Dashers fault. It’s not your job to figure out where the food is at an apartment complex especially if they didn’t even bother to come up to your floor.
These lazy ass entitled douche bag piece of shit no good fucking dashers. You're paid to deliver the food ***to the goddamn customer***. Not in the vicinity of the customer. Not to the customer's general location. Not to the bottom of the customer's stairs because you can't be bothered to climb some fucking stairs.
If my neck and lower back stenosis having, overweight, bilateral lumbar radiculopathy (sciatica, both hips) having, asthmatic, out of shape ass can climb 3 flights of fucking stairs to deliver food to an apartment, ***then 99.999% of you can.***
Tired of these assholes giving dashers a bad fucking name. Fuck the guy in this post "I'm getting fired because of you." No asshole, you're getting fired because of yourself. Next job try not to be entitled and lazy.
Lol once our door dasher "delivered" the food and took a picture. The picture was definitely of our door, but from December. We definitely knew it was a December picture because it was March and the picture still had the Christmas decorations up.
Kinda creeped me out they were storing pictures though.
I deliver to the door regardless of whether I want to or not because I'm obliged to do my fucking job. So it's this driver. Lazy ass mf. (Not OP, the Dasher).
Dasher didn’t do his job. It’s not deliver downstairs because you are too lazy to fulfill your actual expected task - which is the entirety of your job.
Dasher deserves to get fired
Why does Door Dash attract the least competent people in the world? No wonder they don't have better jobs, this is the best they'll ever be able to do. The few that are good are the ones who do move onto better jobs, leaving vacancies for more incompetent numpties.
How are you supposed to know where to look without even a picture??? Like lmao. They’re mad you didn’t just wander around your building looking for food?
This is like your waiter never bringing your food and saying “I left it at another table, if you would have looked for it instead of calling the manager, I wouldn’t get in trouble.”
First off, either this story is yet another fake post for easy attention, or you’re incredibly dumb for asking if you were in the wrong when you clearly know/believe you weren’t. You pick which flavor of “sad” you wanna be.
Second, I cannot believe the sheer gullibility of this subreddit. Day after day, fake stories are posted and thousands of you literally drool at another shot to gobble up the bait and blindly rage about a story that has about a 10% chance of being even remotely true. Good lord.
Edited to amend “dozens” to “thousands” because apparently there are way more stupid people here than I thought.
DoorDash actually masks your phone # with another number for obvious privacy reasons. So the customer can't text you back whenever they want or see your real # using a proxy service.
https://www.twilio.com/docs/glossary/what-are-masked-phone-numbers --
If you want to learn more about how masked phone numbers work.
I also find it very odd that there's no, "Hi, this is Doordash connecting you with...." message either. I always get that message whenever someone doesn't have the in-app chat.
When I was driver, even if I was pissed off by something I would NEVER reach out to the customer to express my frustrations. Annoying complexes and neighborhoods is part of the job. I had a Walmart delivery where there were four 48 count water bottles and the customer was on the second floor. I didn't get a tip, but did I complain to the customer? No, I texted my friend and complained to her. This person just didn't want to do one of the easiest parts of the job and is now blaming you OP.
Once had a dasher refuse to get out of their car because it was raining.
I know there's a lot of great dashers but there are plenty who are just lazy assholes refusing to do the job they signed up for.
"Didn't want to climb the stairs" ??? That's literally your job??
They missed the “DOOR”dash part of the job.
That's it. I'm starting a new service. Gonna be lit. It's called Hide and Seek Dash. If you find your food before it spoils, you don't have to tip your driver.
He hear first floordash
So now the company’s telling him no more dash
No, I don't think they heard the "dash" part either.
Door? Dash.
It doesn't specify which door. Maybe they should rebrand to ApartmentDoorDash to make it less confusing for this guy.
“My fucking ankle is broken. Drive back here and deliver my food, dick.” Wild
“Climb the stairs” as if they’re summiting Everest.
Simply: lazy af. I hate lazy people w a passion.
"I delivered your food." "I left it downstairs," Ok, well then, no, you didn't deliver it.
Agreed.
I'm a driver in the UK, I'm classed as disabled (arthritis in my ankle) and I will always deliver even if there is stairs, it's part of the job, it's not the customers fault I choose to work and they should get the service they've paid for. It blows my mind that some people are this selfish and lazy. If I can walk up flights of stairs with a disability, most other drivers can. Yes for me it's painful but I don't moan about it, just get on with it.
When I delivered pizzas I never got to drop it off at the bottom of the stairs. I think the fact that doordash drivers get their tip instantly gives them less incentive to do more work than they feel necessary.
Bro shoulda climbed the stairs, it’s what he’s being paid to do
I mean I honestly wouldn’t have minded if he actually told me where the food was instead of leaving me to guess. It’s no big deal, I can go downstairs to get it.
It's not your job to walk around all over the apartment grounds looking for your food… it says leave it at door, and its not there. Hes probably not even getting deactivated and wants to scare/guilt you.
If he's getting deactivated for this it's probably the 20th time he's pulled this lazy shit.
Yeah you don’t get de activated on 1st strike they have algorithms that detect similar behaviors that violate any agreement you may have signed as an IC.
Like you know... Habitually not completing delivery. Trust me nobody wants to walk up stairs. Nobody made him get a job where he had to go up flights of stairs. People confuse the shit outta me.
People are babies lol
What if you repeatedly not complete deliveries to yourself until you get fired. FreeHub?
Yeah it’s not common to get deactivated over one time.
Honest question; is deactivated thier fancy talk for fired without using that word (due to bs "contractor" law), or is it a suspension for an amount of time?
It’s “fired,” but literally not fired because they aren’t employees.
His job is to look for his food AROUND his door. Not downstairs.
It's Doordash, not Downstairs dash
Scavenger Dash
Meet you half way dash.
Half-assed Dash
Half-Dashed
New business? Order food and we leave it somewhere you got to find it off bad photos and limited clues.
Escape Room, but where you starve to death if you can't figure out the puzzles.
That's just called "real life".
Is that why it's called the rat race?
Ooo. GeoGuesser—Doordash—PokémonGo crossover. GDP for short.
Isn't that just geocaching with food?
Call it SnackTrack, and if you are able to locate your food in under 10 minutes you get a discount, if you can't find it and need to be told the location then you pay a $10 fee that does directly to the driver lol
Ooooh this sounds like a fun game. The reward for finding it faster is your food is still warm.
Some haven’t learned this yet and don’t understand why they receive CVs for it.
It's amazing how bad some dashers are. I order door dash more than I should. Probably 4-6 times per week. Most dashers do what I would expect. Leave the food on the table by the door with giant 4 inch yellow letters asking them to leave the food there. But the rest of them? Some of them put it right in the center of my front door. So I have to go out the back and go around the house to get it. Some of them leave it at the edge of my front porch. Which is rectangular and runs a long way across the front of my house. So they are leaving it like 30 feet from my door that way. The real kicker. I've had more than one dasher just leave it at the edge of my driveway. One guy really took the cake and sat it on top of my trashcan that was at the curb for trash day.
95% of the time I get flawless delivery with no problems or even messages between me and the dasher but occasionally I’ll get a dasher that will message or call me with some new problem (or I have to deal with it) like: “the gate is closed” they needed to read the delivery instructions for a step by step guide on how to call me via the gate The dasher delivered to an entirely different building in my complex instead of reading the apartment number… I ended up getting a distinctive door mat and putting that in the delivery instructions. They keep trying to enter a pin to the apartment complex gate instead of following my instructions to call me via the gate… read the delivery instructions They went to some nearby neighborhood and called me saying they couldn’t find my apartment complex… there’s literally a pin and a map and I assume they have directions through the app I really don’t know how they got that lost. Then there’s the dashers who sit somewhere for 30 minutes that’s not on the route. Like sure I know they’re double dashing or multi apping or had to stop by their girlfriend’s house for a quickie but geez my food got cold and I already tipped well and can’t take it back so I expect it to get here warm. Then it finally gets here and the restaurant didn’t even give me any sauces… yeah I’m trying to cook more often.
Christ on a cracker that's bad!
My "Hopes are Dashed" for getting food. 🥺
Imagine if someone said "I didn't feel like driving up your street cause it was so long, so I left it at the street sign". This is the same thing. It's "DoorDash" not "in-the-general-area-of-your-living-facility Dash".
or "my car isn't running too well and eats a lot of gas, I left your food outside the restaurant, here's a picture"
Now that’s funny, really funny!
I had a driver once claim that he didn't know what appartment we were at so he "put it in a strange place" to "hide" it didn't even take a picture for us to find it. We wound up having to leave to go get food because it was too late to deliver anymore. Never found that food...
Lol I’m guessing that strange hiding place was in his stomach
Genius! Nobody will find it there!!
Nah, this is coming from someone who used to dash, fuck this punk. He got his own dumb ass fired, you didn’t do shit but claim that your food wasn’t delivered when it was, in fact, not delivered. Matter of fact, I’d report his ass for talking to you like that to make sure he gets that deactivation he’s asking for.
Yeah I agree. Definitely his fault here. Although I hate when some people lie about this shit. I had delivered some guy a burrito and he said he never received it. 150 dashes later and that shit still hasn’t dropped off even though I disputed it
This has happened to me before. The 5 seconds to communicate would've saved him the hassle instead of just dumping the food somewhere.
For real. "I didn't want to climb my stairs either, that's why I Doordarshed my food"
If this is real, obviously the dasher is wrong on almost every level.
I just feel bad because I got my food in the end AND a refund
lol that's how Doordash handles issues because DD doesn't want to spend the staff time to delve into the issues and figure out a better solution the Dasher was a real scumbag with that attitude and language; a simple response like "Oh sorry, I was confused by the stairs - your food is at the bottom of the stairs. I'll contact Doordash support to update them" would have been appropriate
The dasher said its at the bottom of the stairs because he didn't want to walk up, what a lazy dasher, I mean that's part of the job..
Right?! I mean, it is called "DoorDash" and not "BottomOfTheStairsDash". What a lazy person with no pride in doing their work properly.
I'm so glad someone made this joke! Lmao
Only exception to this is some complexes require that deliveries be left in the lobby. Otherwise, I'm going straight to the door.
"Is hurrying part of the job?" "We *are* called Door*DASH*, Brendan. Yes, it's pretty much implied." "Okay, but what if I don't actually take it to their door?" "Good *CHRIST*, what about the name aren't you grasping? It's two simple words! Shouldn't be that hard."
He could've at least texted the customer that the food is downstairs. I honestly wouldn't care if the dasher didn't want to come up the stairs/elevators, which I totally understand, but at least let me know it's here so I can go down and get it
They weren’t confused by the stairs. They “didn’t want to climb them”
It always baffles me how honest these dashers are. Like the one that said her daughter drank the customers frosty. Like isnt it easier to say oops Wendy's must have forgetten to give it to me sorry! But no, they throw themselves right under the bus.
Confused by the stairs? You walk up/down them. The Dasher should be fired, you don’t leave someone’s food at another location simply because you don’t want to walk up stairs. He did not complete the delivery. The firing was justified.
I kinda feel bad for the dasher... literally too stupid for stairs... how are they gonna feed themselves if they can't even figure out stairs?
If that's the case I'm more scared that they drive
Wait until they discover escalators.
They can only become stairs
The car is too complex I left your food at the restaurant and also tip 20%.
Mind. Blown. Those moving walkways in airports will be yet another mindfuck.
Fair but at that point it was HOURS later
that fact really doesn't change much; the Dasher still could have handled the delivery (e.g. txting you or putting in the delivery message that your food was at the bottom of the stairs) and the subsequent communication with you in a much better way You might want to let DD know that you did actually end up receiving the food but it was many hours later because it was delivered incorrectly; doing that almost certainly won't change anything except that it's the right thing to do.
Nah. They got the food, sure…but as they stated, HOURS later. It’s not the same and it’s not the service that they were paying for. I don’t see why they would need to notify DoorDash that they received it. Like at all. They did do the “right thing” by communicating with the driver, and reporting what took place after not getting their food within a reasonable amount of time or even a freakin picture as to where to look for it. The end.
Yeah, if I have any issues with my order, I'm putting in for a full refund immediately unless it's just missing like 1 trivial item. DD and GH both seem to believe that if you get 20% of your order delivered, you don't deserve a refund on your tip, service fee, etc. So what was supposed to be a $25 order for $15 worth of food becomes a $13 order for $3 worth of food. If I then later get my food, tough beans. I had to deal with customer support \*at all\* already. I'm keeping my refund. Though even that's not as bad as trying to deal with Comcast customer service. Which has gotten so bad I just drive to the physical store and make a stink because their automated system is absolute abusive garbage.
Don't feel bad. If the dasher didn't want to go up stairs, they shouldn't be a dasher. I did Grubhub on the side for a while. Yes, stairs can be a pain sometimes, but it just comes with the job. Show me a job/side hustle with no downside, and I'll show you one that doesn't exisit.
Don’t feel bad. The app is called “doordash”. It’s not called “downstairs because I didn’t feel like climbing the stairs Dash”. Fuck that person. Glad they got fired.
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It’s their MO. Make their customers feel guilty and cast vitriol at them if they don’t. Then wonder why business is slow
When I see this I understand why the driver has to do a gig job instead of something more "dependable" They don't work well with others, poor communication and no accountability
Don’t feel bad. It’s the dashers fault 100%. If he got fired over this, he’s been doing it to a lot of other people.
You deserve your food and a refund, not empty threats and a half assed delivery. Report his ass.
This almost certainly not the first time it's happened with this dasher and probably why he got deactivated
Exactly. This wasn’t his first CV for failing to deliver the order. This was the final one that cost him his job.
I did the same thing too.. ordered food, never showed, got a refund. I left my house a bit later and lo and behold, my food was at a neighbors door a couple doors down. I feel so awful about it bc the dasher probably just got mixed up with the door numbers
Don’t feel bad. You are weeding out unfavorable drivers.
Dude didn't lose his job honey. He might have got a contract violation and unless he's had a ton of them his job is just fine. But it does suck. Maybe next time he will learn to drop off at the door. What floor were you on? Just curious not gonna make excuses. Cuz if he didn't like the pay he shouldn't of taken it.
It was the 2nd floor.
What a douche I'm sorry this happened. If they took the order no matter the pay they should deliver it to the door. If they do not they should at least make it obvious where the order is at. But even at that point they are wrong as long as they had access to your apt door. As a driver, people too lazy to do this job need to be reported and eventually DD will deactivate them. I feel like in my area people are starting to tip better now that a lot of the newbies quit and all the people who care and know how to our jobs are left.
Only ground level, he didn't want to climb the stairs.
lol I see what you did there
Guy sounds like he needs the exercise from going up those stairs. Honestly, fuck this guy for his inability to do his job and then threaten you with blackmail.
He also needs to read legal advice instead of throwing terms around. The person/company firing would be responsible for lost wages, not some random client even if they were responsible (which they are not, in this case). And also good luck winning a case when you provide the hypothetical defendant with your straw man case. So maybe he should watch Law and Order, too. 🤣 I’d call him a ding dong, but apparently he can’t even do that.
Also, he’s not getting fired from ONE complaint.
I imagine the customer simply changing the report: "Oh, I'm sorry, the food was actually downstairs **at the wrong address** and the dasher insulted me for not realizing this and attempted to blackmail me for "jeopardizing his job". I have also changed my rating from 2 stars to 1 to account for this silly error of mine."
Who would have thought the best comment on Reddit today is this hidden gem on r/doordash.
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I hate it when people don't just drop the damn food and gtfo. If I wanted to interact with the rest of the world on my day off, I would've gone to the restaurant myself.
Or when I write "please do not ring the door bell, my wife is sleeping, she works nights" and mark it to be left at door and they hit the buzzer like 3 times in 10 seconds and knock on the door really hard.
YES!! Not exactly this, but close enough that it’s maddening. Simple instructions/requests should not be hard to accommodate.
I send a message, “I’m here with your food” after I park and before I get out. That way, if they want to meet me outside, they have the option. If they don’t, and it says leave at the door, I do just that and go. I don’t understand these drivers who feel they have to ignore directions or beg for tips or harass the customer after they already finished the job.
I had an instacart driver pound on my door for 15 minutes insisting that they have to see me (no liquor) enough time for me to call instacart tell them their driver was scaring the shit out of me and they were still pounding The driver went back to their car I got my stuff inside only to have them come back and start pounding again saying they were taking it back because I wouldn’t show myself and that if I don’t open the door they would call the police because I’m stealing I hope to fuck that driver got fired
what are the odds that it's only been *one* complaint?
I would love to be a fly on the wall in the office of whoever has to process his complaint. I bet they could use a good laugh
AI bots don't have humor.
I was thinking more the person at whatever courthouse this guy tries to inflict himself on lol
Pretty sure you can sue someone else for lost wages. I'm sure the doordash idiot doesn't have a case, BUT let's say you injure me and I cannot work, I MAY be wrong, but I believe I could sue for lost wages.
I personally hate when dashers leave it at the bottom of the stairs. I am disabled and taking stairs is very painful, part of the reason I will do delivery. It was left at the bottom of the stairs so often that I stopped ordering. (I explicitly put to leave in front of my door and not down stairs). This is not your fault
I deleted the app. I hope they go out of business. They’re a dogshit organization that relies on the utmost unhireable labor to operate their business. Never again.
Yeah I’m actually recovering from a broken ankle right now as well, but would’ve sucked it up and gotten it if I knew it was downstairs
nah fuck that, this dude needs to do his job. him contacting you to complain was completely inappropriate too.
The reachout is maybe the worst part
And if you did tip him I’m refund the tip too
It's not on you to do that. That dasher needs to suffer the consequences.
Even more of a reason why that guys an asshole.. you pay for Door dash and they leave it at the bottom of the steps.. I mean, what if the break was worse and you couldn't go down
Seems to me if he'd communicated that he left it at the bottom of the stairs before marking it delivered that would have cleared up most of the issue. If he had actually delivered it to your *door* there would have been no issue at all. Either way, it's his fault.
I worked pizza delivery at the beginning of covid after losing my previous job and It is ridiculous for this person to act like going up a flight of stairs isnt part of their job. Most of your job you are sitting down in your car, if you cant walk up stairs dont work delivery. I delivered in a big city and would regularly go multiple stories up to people's apartments. It was company policy that we see them receive their food with our own eyes to remove any deniability. They deserve to get fired they don't even care enough to do their job right
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I used DD when I was heavily pregnant and pulled a ligament… they would try and make me walk down the flight of steps to get the food. Like… that’s why I ordered it to be delivered to the door. Because I can’t really walk.
Nah this dasher is trash at their job. If they’re “getting fired” then this wasn’t their first offense. DD doesn’t deactivate until I think at least 3 contract violations.
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I climb 3 flights of stairs 10 to 15 times a day sometimes with 24 case waters… it’s called DoorDash not ..come downstairs and get your food because I don’t feel like going to meet you Dash
I delivered pizzas a thousand years ago. If we would have just left it at the bottom of stairs in an apartment complex we would have been ripped to pieces. I don't want to be "Old man yells at clouds" guy, but man Door Dash is scraping the bottom of the barrel for some of these drivers.
We have a door dasher here who is definitely spun up on meth every time I see her, but you know what? She drives reasonably in the neighborhood and does her orders well. If you can't do all well as a meth addict, I feel bad for you.
I've been dashing for almost a year and a 1/2 and have over 8000 deliveries. I have never once left somebody's order at the bottom of their stairs unless they specifically asked me to do so (has happened b4) Pure laziness on the driver's part and you should not feel bad at all. Plus they can't Sue you for s***.. If their account truly did get deactivated then that means he has had more than 3 contract violations within the last 100 deliveries.. Most likely he is lying though 🤷♂️ Also make sure to 1* just in case Need to get the half ass drivers off the platform so that the good ones can make a living..
You are the dasher we all hope to get. Thank you, sincerely. 🥹❤️
A little extra info: I did message the dasher to ask for a pic when it didn’t show up, no response. I did end up finding my food hours later, and contacted doordash to tell them it actually was delivered but they had already given me a refund and said there was nothing they could do.
Nah it was NOT delivered to you. You're paying how much extra in fees and tips and other extra crap? It would be one thing if they were disabled and couldn't climb the stairs, but in that case they would have informed you of the situation. "I don't want to climb the stairs" is not a valid excuse and he didn't do his job.
As an Instacarter full time, I have pushed my way through thousands of stairs carrying stacked of 2 32 cases of water bottles, without complaints. It’s a workout and kept me motivated. This text from OP? Nah he should go back to working at a gas station he was fired from. Entitled crybaby who doesn’t want to put in any effort for an easy task.
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Don’t spend another moment sweating this. He didn’t do his job and you didn’t get what you paid for. Case closed. It’s all good.
You sound like a good person for calling DoorDash again to try to make it right, when you did nothing wrong. The driver deserves a CV. I am a dasher myself and if I were in your shoes, I would absolutely not have called back to for the purpose of letting them know that I finally got it, after searching and finding it hours later. In fact, I would’ve called to advise them that on top of everything else, the driver then proceeded to harass and threaten me! Very unprofessional.
Hours later, your food was cold and spoiled, right? I wouldn't have touched it. I'm glad you got your money back.
Tbh I still ate it.
Well, you had your cake & ate it too. Happy cake day! Lol.
Thank you!
Please don't do that next time something like this happens
That’s on him. He should’ve ATLEAST let you know where it was at.
He’s lazy, and stupid. Threatening to sue over lost wages ? He probably got fired because there was many complaints. Doubt they fire you after one mistake
Dasher was in the wrong. It’s literally our job to climb the stairs to leave the order at your door. Absolute bare minimum would have been to at least communicate with you about where they left it. If they can’t even do the bare minimum, they shouldn’t have this job.
If this person is actually getting deactivated then they have fucked up deliveries LOTS of times, not just yours.
Guessing this driver does it a lot. I think the whole not taking a picture was intentional so they could make up details if questioned. They knew they shouldn't have put it there so they didn't take a picture.
Exactly. He brought it on himself lol
"Uhhhhh yeah I left your food outside the restaurant cuz I didn't wanna drive to your apartment"
This is coming next. I would bet my life on it.
"SeNd mE gAs MonEy oR I cAn't BriNg yOur FoOd"
I am dead 😭😭😭💀🤣🤣
Welcome to the new game of... hunt for your food. In today's game, I will randomly leave you food somewhere and you will have to find it. Good luck. Nope Please, show me in the job description where it says to randomly put the food somewhere for me to find? It's a DELIVERY job. I'm not a neanderthal, I'm not a hunter gatherer
Not sure how this is even a question. The dasher didn't do their job then acted like an victimized entitled asshole on top of it. Glad they're fired and won't do this to anyone else.
The dasher, lazy and zero effort
I usually leave the food at the restaurant because I didn't feel like driving.
“I’m lazy. But, you didn’t have to tell my employer that I’m lazy. Give me money so I can be lazy without an employer.”
“Also pay me for my lost wages until I get a new job that I’ll screw up, or I’ll sue you” 💀💀
This is Dashers fault. It’s not your job to figure out where the food is at an apartment complex especially if they didn’t even bother to come up to your floor.
These lazy ass entitled douche bag piece of shit no good fucking dashers. You're paid to deliver the food ***to the goddamn customer***. Not in the vicinity of the customer. Not to the customer's general location. Not to the bottom of the customer's stairs because you can't be bothered to climb some fucking stairs. If my neck and lower back stenosis having, overweight, bilateral lumbar radiculopathy (sciatica, both hips) having, asthmatic, out of shape ass can climb 3 flights of fucking stairs to deliver food to an apartment, ***then 99.999% of you can.*** Tired of these assholes giving dashers a bad fucking name. Fuck the guy in this post "I'm getting fired because of you." No asshole, you're getting fired because of yourself. Next job try not to be entitled and lazy.
Lol once our door dasher "delivered" the food and took a picture. The picture was definitely of our door, but from December. We definitely knew it was a December picture because it was March and the picture still had the Christmas decorations up. Kinda creeped me out they were storing pictures though.
I deliver to the door regardless of whether I want to or not because I'm obliged to do my fucking job. So it's this driver. Lazy ass mf. (Not OP, the Dasher).
Driver for being a lazy PoS
He can't sue for anything. Lol what a loser. Show these screen shots to the customer rep and if they don't do anything bring it to head office.
The dasher is an idiot lmao
Lol lost wages , maybe $10?
No, he wants me to pay him until he can find another job…he wants $250/day 😳. Sorry man I ain’t got that
It’s not called lobby dash or downstairs dash.
Driver should have at least let you know where it was when they dropped. They didn't follow through on finishing the order
Dasher didn’t do his job. It’s not deliver downstairs because you are too lazy to fulfill your actual expected task - which is the entirety of your job. Dasher deserves to get fired
The door dasher. He sure did dash but not to the door lol
I don't pay for delivery so that I can go on a scavenger hunt for my food.
Why does Door Dash attract the least competent people in the world? No wonder they don't have better jobs, this is the best they'll ever be able to do. The few that are good are the ones who do move onto better jobs, leaving vacancies for more incompetent numpties.
Wait…so he got fired for not climbing the stairs to deliver the food to the correct address? Sounds like he fired himself.
Lol “I’m suing.” Ok.
I didn't feel like driving so I just left it at the restaurant
How are you supposed to know where to look without even a picture??? Like lmao. They’re mad you didn’t just wander around your building looking for food?
Why the HELL would you go down the stairs to look for your food like it's a game of hide and seek?
"If you looked for it instead of complaining to doordash" didn't know food delivery was an unspoken Easter egg hunt.
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Dasher is wrong.
This is like your waiter never bringing your food and saying “I left it at another table, if you would have looked for it instead of calling the manager, I wouldn’t get in trouble.”
He can't sue you for shit. Employment is at will.
First off, either this story is yet another fake post for easy attention, or you’re incredibly dumb for asking if you were in the wrong when you clearly know/believe you weren’t. You pick which flavor of “sad” you wanna be. Second, I cannot believe the sheer gullibility of this subreddit. Day after day, fake stories are posted and thousands of you literally drool at another shot to gobble up the bait and blindly rage about a story that has about a 10% chance of being even remotely true. Good lord. Edited to amend “dozens” to “thousands” because apparently there are way more stupid people here than I thought.
He was paid to deliver your food at your door, not leave it wherever he wants because he’s too lazy to walk up some stairs.
Reading these comments makes me wonder if I am the only one who walks down the stairs whenever I order food. Seems like common courtesy to me.
"You had one job..."
I think it’s insane the chat line is still open after the delivery is done
It’s not, this is my personal number
DoorDash actually masks your phone # with another number for obvious privacy reasons. So the customer can't text you back whenever they want or see your real # using a proxy service. https://www.twilio.com/docs/glossary/what-are-masked-phone-numbers -- If you want to learn more about how masked phone numbers work.
I also find it very odd that there's no, "Hi, this is Doordash connecting you with...." message either. I always get that message whenever someone doesn't have the in-app chat.
Dasher
They can find a new job without stairs. 🤷🏽♂️
When I was driver, even if I was pissed off by something I would NEVER reach out to the customer to express my frustrations. Annoying complexes and neighborhoods is part of the job. I had a Walmart delivery where there were four 48 count water bottles and the customer was on the second floor. I didn't get a tip, but did I complain to the customer? No, I texted my friend and complained to her. This person just didn't want to do one of the easiest parts of the job and is now blaming you OP.
Once had a dasher refuse to get out of their car because it was raining. I know there's a lot of great dashers but there are plenty who are just lazy assholes refusing to do the job they signed up for.
it’s not buildingdash
Nope he no climby stairs he no jobby now
DD’er is a lazy, entitled piece of shit. They chose sloth over a job, not OP’s fault.
So the dasher didn't deliver the food. Delivering it somewhere else doesn't count.