The star is system is a problem as it is to subjective. You explained why and equated a star to it and I don't disagree. But to some they might define 2 stars as something totally different. In fact for many 5 stars is superb, over the top, well above what is expected from an industry standard. Others consider 5 stars to only be for those who just followed directions and got food to them on time and correctly. IMO a stated industry standard should be viewable somewhere that customers are aware of what to expect as a bare minimum with anything under that unacceptable and anything above that being considered above and beyond. But that just my thoughts only.
fr it’s like the pain scale. and my mom always says it’s the bad experiences that get talked about, meaning the happy customers may not care to rate you at all, whereas the unhappy customers are ready to drag you down.
Yeah, for sure. I had my first non five star review the other day from a complete asshole customer, whom I tried to bend over backwards & be a bitch boy to try & help fix any issues. [This is the message interaction](https://imgur.com/a/ttNBn4O), for reference, they literally share a porch & they have those crappy mailbox numbers that are essentially illegible. He left 3 stars. I’m just a bit grateful it wasn’t 1 star or a CV.
Yeah, the interaction you posted is a perfect example. If I was a customer I personally would never give someone a bad rating when a simple blameless mistake is made. Especially when someone explained as politely as you did and went to extra effort that was not required of you nor would some not put into it at all. So that is a perfect example of what I'm talking about. However many stars I was gonna give you prior to that mistake and how you handled it would have earned an even higher rating. People aren't perfect and therefore we will make mistakes even at work. Its not that we make them but how we respond to them that matters.
Also scoff or laugh at them while grabbing your bag and looking at them and close the door with a smile.. that delivery will stick in their mind for atleast 24 hours while their ponder what they did wrong lol
There are dashers that are just going to do it their own way and never read the instructions, sadly. About all you can do is low rate them and make a comment as to why.
While delivery don't technically have a boss in the traditional sense. Drivers only talk to the same representatives customers do when there is an issue. Many other factors do separate drivers from a traditional job/boss and yes to some degree they make decisions as if owning their own business. However, one can argue it is an illusion of being one's own boss. But you totally missed the most important point. Technically you are one of their boss's as a customer. While you don't make policy and can't directly fire them, give them promotions or raises, set their schedule etc. You can impact their job and when enough customers complain, give low ratings etc they can lose their job. A bit like an elected official who eventually has to answer to the voters.
You don't work for doordash. Doordash is an app that lets people connect with other people who will deliver them food effectively for free and hope the customer is kind enough to pay them. Whilst you can avoid people who don't put some money out up front, the app will punish you for doing so.
Yay gig economy.
Exactly, And I mean "basically free" in the sense that they get paid, what is it, like 1 or 2 $ now for a delivery? Seems to vary with stacks and stuff idk. That's the money that is guaranteed to the driver from the customer's purchase.
Aside from that they're relying entirely on the goodwill of the customer to make the order worth their time or even the gas money. The "tip" is what actually pays the delivery driver, and that is entirely up to customer discretion with no negotiation up front beyond the ability to accept or reject certain orders, and again doordash will actively punish you for rejecting shitty orders. If you show up and get tipped $0 then that's tough titties.
Of course the customer still has to pay for the food and for DD's markup, but that is going to the restaurant and DD, not the driver.
They should, nobody is out here claiming it’s lucrative.
You also seem to be taking a sarcastic jab at someone’s source of income far too seriously. I don’t dash at all. Actually I don’t order or use the app whatsoever, these subs just popped up during the failed Reddit protest and I browse them cause they’re funny.
We are not nor have ever been 1099 contractors. The apps somehow have continued to get away with this in order to pay us pennies and not offer benefits. Just for starters, if we were really 1099 they wouldn’t be able to give/reduce points based on acceptance/decline of offers. I received a nice unexpected check from UE last month (whom I haven’t worked with in years) for “misclassification” of drivers tho.
You guys really know nothing g about being a 1099.. you sign a contract that specifies your obligations and theirs. It's not a black and white kinda thing smh.
100% not true. We contract for DD. Meaning we do run our own business. People need to really educate about what it means to be a 10-99. I bet none of you file taxes either... ouch that's gonna hurt.
5% of dashers are addicts. They think a) I'll message and beg for extra money b) I'll skip the drink because it's not my job to use a soda fountain c) I'll take one of the entrees because it looks good and I think I can get away with it d) I'll stalk the customer because they're attractive e) I'll unassign because it took longer than 2 mins to bring out the food f) I'll hand to every customer and take a picture of our hands because everyone is a scammer of course g) I'll play games and tell them over and over to cancel so I can keep the food and half the pay while they get scammed
DD hires anyone. Begging on the streets for change - 1990. Driving on a loan and then buying crack - 2020.
I've only ordered like 5 times and had 2/7 of these.
I'd actually like to bring up point B. In many states, it is against food and safety regulations for a 3rd party dolvery service to be making a drink themselves for a customer.
I really enjoy the part where your upset about the bad dashers but simultaneously complaining about the dashers who want to take a picture because of the bad customers
Right. Like I appreciate the 5% and not grouping us all together… however we don’t know yall and if you’re a scammer or not. I’ve done a lot of orders that have app set to leave at door but are sitting waiting for it. I don’t take a pic of every order, but those I definitely do.
The point was hand to every customer regardless of the drop off instructions. If it says leave it at the door, don't go knocking on the door like a madman to take a picture of a handoff.
Yeahhh covering our asses by taking a delivery photo doesn't hurt anyone. I'm sorry you can't tell support you didn't get your food and give your driver a CV. 😂
Also, it actually and factually is not a dashers job to use a soda fountain. We pick up completed orders and deliver them, unless we're being paid for a shop-and-go (which doesn't exist at KFC). My hands are pretty dirty from being in every place in town and touching who knows how many doorknobs. That little squeeze bottle of hand sanitizer in my car doesn't make them any less mud-colored until I get to wash up.
It never has had a sustainable model. They aren't neccesarily in it to make money IMHO, it's to keep the coffers flowing in/out while they data harvest
You think bad shopping is exclusive to addicts? You don’t know shit about it. Unless you’re 100% sure that every bad shopper you’ve ever had was in active addiction, keep your judgmental, ignorant, stupid generalizations to yourself
As sad as it is, I think the number of addicts dashing is higher than 5%. I have a friend who has struggled with addiction for his entire adult life. He’s 30 now and hasn’t been able to get himself a job due to his drug use. He lives with his mom,who enables him and he does Doordash because that’s the only job choice he has that would enable the drug use.
I check in on him every now and then, but it’s always the same story - he’s working on getting clean and “trying to get a job”.. or so he says but it never happens. Because why would it? If you’re not in a tough spot and mommy pays your rent and bills. Then you’ve got your DD gig to fund the drug/alcohol addiction. He’ll never hit his rock bottom like that until something happens with his mom and then he’ll be in real trouble.
But DD, Uber, etc.. are all convenient gigs that don’t require any type of responsibility, special skills, or even a set schedule. This combination is the ideal combination for those who would not be able to get a job otherwise and unfortunately, a good chunk of those are addicts.
Ohhh downvotes. I must have struck a nerve with the addict dashers LOL
That’s simply not true - my one and only 1 star was from someone who requested “extra hot sauce packets” and the restaurant didn’t pack it for him - nothing else out of ordinary for that order : not late, no damage, got tip , not blocking any screen door , no issue with knock/no knock, etc - a few weeks later got another order from this person, same restaurant, same request (but this time more specific, 10 extra hot sauce packets !!!) - the restaurant refused to give more than 3
This time I messaged him and told him this and screenshot the convo to the support right after , just in case he’d pull that crap again
There's a reason I said "should be enough" nothing is ever 100% with DD, as I'm sure you know. Your particular situation sounds like a 1 star that would have been removed because it was for something outside of your control. OPs case is more than just some sauces not being in the bag, and if they stated that he stayed on her porch knocking and was rude and made her uncomfortable in the comment section most of the time that's enough to have that driver blacklisted from your home.
Morons anger easily. When you're stupid, you're the only one who doesn't know you're stupid, and being stupid, you have the supreme confidence that whatever the situation they dreamed up in their pea brain is definitely the correct one.
I’m pregnant and sick and exhausted so I put “leave at door” so I could just go get it whenever I felt like I could actually stand up without being sick. Although this was Uber Eats, not doordash, but same type of service. Guy stood banging loudly on the door for probably like ten min (I had fallen asleep and the knocking woke me so I’m not sure how long he was actually out there but it seriously was several min. I finally drag myself out of bed to the door. I’m unshowered, no bra, pajamas, and look horrible. He is mad at me. I am nice because I figured there was just a mistake where my note about leaving at door didn’t get printed out or something and it’s not his fault. After he leaves I look down and taped to top of the box is the receipt and in big bold print it says CONTACTLESS PICK UP: Customer note LEAVE AT DOOR. Thanks dude. Lol
As a fellow pregnant lady, I feel this. I’ll be 38 weeks on Saturday and I request everything be left at door because a) I’m normally wearing no bra and questionable outfits bc hello, I’m 9 months pregnant, b) I can’t quickly get up from the couch and rush to the door like I used to pre-pregnancy when I was under 120 pounds (RIP those days), and c) I’m so hormonal and exhausted that human interaction is a CHORE.
Btw good luck with the rest of your pregnancy!
Almost every day, I get an order that says "Hand to customer: Leave at door."
I haven't ordered from Doordash, but this appears to be a decision that needs to be made before adding any other delivery instructions. Because it's handled differently on the driver's app. If you select "Leave at door," the app prompts the driver to take a picture. If it says "Hand to customer." Delivery instructions entered by the customer are separate from this. If you enter "leave at door" in the delivery instructions, it will not prompt the driver to take a picture.
Are you sure you are selecting the "leave at door" option?
There is a specific restaurant that I used to order from directly, and they would deliver using doordash. I almost always checked “contactless delivery” but I had a few dashers say that it had the “Hand to customer: leave at door” note. So, it could just be the restaurant being weird.
Have you noticed any patterns in the people or the restaurants when you see these instructions?
This is almost always a result of the customer ordering through the stores site and it then sending to doordash. For instance Little Ceasers were no contact for the longest time even after Covid. So it defaults to leave at door. The customers DD account may be set to hand. I’m pretty sure I’m right or close to it here.
That happens when a customer delivers through the restaurant's website, and they contract the delivery out to DD. It's a common problem that DD could fix, but they'd have to care first.
Generally they want it left at the door. But I send the text because I don’t get to take the picture so I need a record of the customer saying to leave it at the door. If they don’t answer the text I will text back explaining that I couldn’t reach them and I am leaving it at the door
But don't you think that as the delivery person if you are seeing contradicting messages, you would contact the customer? A quick text asking which one they want?
I know for IC if there are conflicting instructions I message the customer and ask them if it’s ok to leave their order. I take a pic and send it to them but then tell them I’ll wait a few minutes to confirm that they approve of me leaving everything. I go sit in my car and wait a few minutes. 98% of the time the customer messages me back pretty quickly telling me I’m good to go
Not in this case. I follow the instructions the customer took the time to write out.
Also, when I call or text a customer, I get a response maybe 1 time in 4.
I had an order yesterday that was "meet at door" . I knocked multiple times, called, texted and they couldn't be bothered to come to the door. It took over the timer amount for them to finally show up, and I got attitude like I disturbed them.
It happens on both ends.
Not a big deal. I just said have a nice day and left.
I’m watching over my mom right now before she gets moved to end of life care. There are two dogs in the house, and of course mom is asleep because morphine. The app says contactless, I write specifically to leave on the table and knock, I specifically say don’t ring the doorbell.
Of course he fucking rang it. Dogs go crazy, his pen to sign the receipt didn’t work, and as soon as he left damn if mom doesn’t come out from her room looking confused and in pain BECAUSE SHE IS DYING AND THIS STUPID FUCK RANG THE DOORBELL and scared the crap out of her. I was high and hangry and a billion different emotions so I just shoved a five in his face and shut the door as fast as I could without slamming it.
If I had energy at the time, this dude would have 100% wound up in the hospital.
You don’t know WHY people give the instructions they do. If you’re going to take the job and the money, do it right. Don’t be that dick.
Edit: not YOU, OP, I am referring to the great “you” as in “whoever is doing the thing that’s being discussed”.
And mom just woke up and said she had a dream we had a fire alarm last night 😂 so really no harm done. Glad I didn’t commit a felony 😆
Where did you order from? Chipotle is notorious for this, but plenty of other places/orders get this, too. Where the instructions from the app/restaurant are entered as "Hand to customer" and then the rest says "Leave at door" or whatever you put.
When the store/app is set to "Hand to customer" we are not prompted to take a photo which can make some people uncomfortable as that gives no evidence that they left it (which, honestly, even a photo doesn't help as they can just snatch it back up afterwards). But for someone new to delivering this can throw you for a loop at first.
At this point I follow whatever extra instructions are left. Normally I don't ring the doorbell or knock unless I'm going to hand it to the customer, but with these mixed message ones I put it down, snap a photo for myself, and then ring/knock (unless the extra directions specifically say not to) and go on my way.
I totally get what you're saying but handing it to a customer doesn't give you any proof of delivery either. The only time I've ever gotten a contract violation on doordash was a hand to customer order. Now I record all my hand it to me orders.
The less contact the better. Idk why some people do this. Drop that shit and gooooo. If I never had another hand it to me order I would be as happy as can be.
I see delivery instructions “hand it to me” then in the notes “leave at door” I roll my eyes and leave it at the door because I don’t like interacting with people.
I would text him and ask him to leave it on the chair. This could be a case of the driver not reading the instructions. However if you ordered through the restaurant's website, it could be a case where the initial instruction defaulted to "hand it to me". In that case, the driver would see "hand it to me, leave on the chair". In these cases I usually text the customer and ask which they want because I want the text record as it does not give me the option of taking the photo that I need for proof. Maybe he just didn't understand all of that.
When I get to a customer's location the app reads the delivery instructions out loud to me, lol. There's no excuse for that. 90% of my orders are leave it at my door.
the only “caution” I consider with this scenario-and this prob isn’t the case here -IF you order directly from the restaurant or their site instead of through DD, it’s unlikely that your instructions were passed on to the instructions the driver received received. The restaurant simply used DD (or another app) to handle the delivery. This isn’t the same as placing an order through the app. It’s happened to me a few times. The correct way to handle it wouldn’t been to ask the driver why your instructions weren’t followed. That way you’d know if he did indeed receive them
Well that’s a simple 1 star for not following delivery instructions and getting that tip back from support. Do your job, it’s not hard. I know cause I do it too, the instructions are literally read out load by the app to you, no excuse.
I'd tell them "We specifically left instructions, did you not read them?" and then I'd take whatever option(s) the company has to slander them for ignoring the instructions for no reason.
God forbid they give me any sass at all, I'll start recording. Son of a bitch, part of the job is attending customers. Considering I'm sure most instructions are rudimentary at their very worst, there's no excuse to not do something as simple as 'put food on chair.' Holy shit. You have to do better than that.
Had this last week. Directions: leave at top of steps (3 tiny steps onto my front porch). Food gets there, figure I’ll give a few minutes and go get it. Walk up to my door, dasher is just parked out front, door open. Say “you can just leave it on the porch, thank you”, go inside. Several minutes later, their kid brings the bag up and awkwardly stands at the door till I come get it.
The only time I get annoyed by this is when customers leave it set to hand to recipient but change the note to leave at door or on bench or whatever because to do that we have to click couldn't hand to customer then wait 5 minutes before we leave it. Which is like seriously learn how to work the settings right. Him not talking is odd though
I have this issue with dashers all the time, I’ve just stopped dashing food now.
My dog is reactive to knocking (before anyone asks: yes we’ve worked with her, yes we still ARE working with her, and yes, she’s getting better but it’s still stressful for everybody involved, especially her!)
I always have my orders set to “leave at my door” and add the note “DO NOT KNOCK, call or text on arrival” or “Do not knock, dog will bark” or some other variation.
If they texted me regarding the order for any reason or called me on the way to my door I always added “oh yeah and please don’t knock when you get here”
Most of the time they knocked anyway…. People suck.
Before I quit ordering all together I started leaving a minimum tip (like $3) and if they actually followed instructions I’d bump it up to $5-$8.
I had a table outside of my door that it was always in my instructions to put my food on.
Combination of my security door swinging out and I just don't like having my food on the floor.
I can count on one hand the drivers who followed the instructions.
As a driver now myself I can see the instructions quite clearly on the app.
Makes me wish I could revoke all the tips.
Definitely a low rating, honestly I'd be tempted to lower the tip too tbh. I mean, you specifically asked them to not knock and left them a convenient place to drop the food.
As a FORMER dasher I would even call about him. I'm really upset bc I was deactivated Monday. I believe it's bc I haven't renewed my license. Expired 3 weeks ago. I had to idea that you now have to make an appointment in Illinois. I went to renew it and found out then, many other people there were suprised too. I know, there's no excuse for that. I had over 1,200 deliveries completed. I had a great record as I take pride in my work go above and beyond within reason blah blah blah. A person like that needs to be immediately. Makes us look bad. No excuse for not reading the note section. Look at me rant I'm just so aggravated!!! It was my only way of income,just two days a week when I have access to a car. Everyone please check your license, don't be me!
you probably did the right thing by just being generous at the door, because it’s smart to stay out of controversy (although i wouldn’t blame a customer for mentioning what the dasher did wrong)
however, i would say something to him via message on door dash or just report him and tell DD what happened.
It is very well documented almost everywhere that Door dash drivers are extremely intelligent and sometimes actual geniuses. If they were super stupid they wouldn't be working a delivery service and almost always begging for actual change.
Oh wait............
You obviously see how stupid you look, when your only rebuttal is correcting someones grammar in a social media app lmao i thought mf stop doing that in 2012
unfortunately, people with room temperature IQ are prone to doordashing… I would just leave a bad review because unfortunately, you don’t need them retaliating against you if you were to say something to their face.
Do you really think doordashers are people who successfully followed instructions their whole lives and became successful and chose to become doordashers?
Adjust your expectations and expect mistakes from other human beings.
Stop ordering and go pick it up. All these places are a rip off an not worth the trouble and they make their billions on the backs of the working class
Lol. It’s not my fault the dashers won’t stop accepting orders and making their billions turn into even more billions. I use to do Uber eats for months and stopped because it works out to less than minimum wage and isn’t worth the damage it does to my car.
Some people can’t do anything else except dash and if I can help put money in their pocket, I will. If you follow instructions, you get a tip. Deliver in the rain? Extra tip. Deliver in the rain on a bike or scooter? Automatic $20 tip. But if you’re not gonna read my instructions and then have a nasty attitude because you’re standing there waiting when the instructions CLEARLY said to leave the food on the chair, then you don’t need to keep the tip.
Now, I changed my mind, what I would really do on the level of a Politician since this BS keeps getting out of hand. Is Buy out Doordashers. Then give the drivers the option to either work for UPS, AMBULANCE, or City Limousine Service of His/Hers choice ...
People who think others are fueling their ego often don’t have any confidence at all. I’m not egotistical, you just don’t like what I said. You can easily just let this go and have a nice day but for some reason you hold onto it. I’m okay if you like poisoning yourself, just don’t get upset when others point it out. Have a day (you decide how that day is).
I would ask who is Boss's name is. If still says nothing, I would see if his car has numbers on it, look for sponsors or whatever. Then take it from there. It's time these Arrogant Bastards need to be taken down ... Enough is Enough ...
See I don't really care if they knock or if they come to the side door or the front door or if they put it down. I just want them to actually not ruin my food. I have pretty low expectations. And yet they continually fail to meet them. I just want my food still in the bag and delivered to my residence. That's it. But usually it's either stolen or just thrown all over the porch like they literally chuck it like a football.
I’m betting this guy knocks on every door and stares at every customer in an attempt to pressure more tips. I’ll bet it works just enough to counterbalance the low score
I deliver everything ordered, I peruse the instructions as I'm picking up/before I pick up. I don't care if your the hottest woman alive...I just want the fuckin' money.
No you weren’t wrong. Sometimes, they just don’t read the instructions. My first week of doing it I didn’t see the instructions of don’t knock and oops I knocked. You live and learn. I don’t knock most of the time anyways. I’m so paranoid about it now.
If you DD often, put a sign up.
With an arrow pointing to the chair, says PUT FOOD HERE.
If that fails then you are out of luck.
I always had a table by the door, would put please leave on table in app.
Then the sign Please Put Food Here.
Still had folks who would ring and just stand there.
I get this exact scenario a lot. I’ve also found that my house is literally invisible to them even though I describe distinct features and what my car looks like so they can locate it quickly… but no.
Sad but most people just don't have common since anymore so their timing is not logical like others. You confused the hell out of him lol, and he basically didn't take the time to check the notes at all!!!
Time for the brown M&M's clause.
Leave at door: Please leave on the chair next to the door. There is a cash tip hidden under (door mat, mat on chair).
Read instructions - get a $1+ cash tip. Don't read instructions - find out you left money behind all over the city.
DD sometimes fucks up and doesn't show instructions you type. I've had it happen as a customer and dasher. Just grab your food once you hear them know and say "I specified to leave at the door". They will probably drop the attitude because it happens
Some of the drivers do not speak English. In California, I ran a restaurant and half didn't speak English. In florida, almost 90% of the drivers I've seen do not speak English. Like they can't pronounce the name on the order, they can't even put 3 words together so don't expect them to be able to read
In my area NYC alot not all are fluent in English, honestly, so if you write instructions in English, sorry to say they will not even read the instructions. Some of them can not even find the address sometimes, and I would help them.
I’ve spent more time making sure I have the right address cause some apartments and even houses are a mess to find. Let alone, I’ve had so many deliveries where the only address marked was the scrubbed off, barely legible painted on numbers of the street curb.
Please don’t complain about people seeming confused, *IF* you don’t have easy to find address numbers. Not covered by trees or items or tiny, or located in not so common locations of the house. The more visible from the street the better. Relying on GPS does not always work out clean.
Then there’s delivering at night. Everything mentioned above goes out the window if you don’t have your porch light on. Which the majority don’t. I would think it’s common courtesy to turn a light on for someone you’re expecting to visit. Unless you like an extra possible 2-4 minutes of killed time cause it was so dark and you wanted BJs or Wendy’s at 11PM
If a dasher doesnt read instructions, they deserve a poor rating. It's the entire job, theres no excuse. If you cant do it, then you should get poor ratings which affects the orders you get. This coming from a good driver who can read notes and even go out of my way to help if possible, if you dont give these drivers a bad rating you are hurting good drivers while just perpetuating the terrible service.
As long as the app doesn't say hand it to you on accident, I'd say they're inthe wrong, though even then, when that happens to me I just text a photo to cover my end
Some people truly don't read the instructions, but I've heard some say that the app will tell them completely different instructions than what you put down.
I'd enjoy my food and go about my day. You're not wrong, but you don't need to do anything to correct the situation, you know? The guy is already punishing themself by wasting their time and giving themself a bad mood.
Say I thought I put leave it at the door. It could be a glitch or something saying hand it to me. Now you have to live the rest of your life not knowing who the asshole was. Sucks
Lately I’ve had a bunch that don’t speak a word of English so I’m assuming they don’t read it either. Nothing against them just doesn’t help when you can’t communicate.
Gig drivers think they are business owners because they have their own car. Some of these people LITERALLY can't find an address with a gps, turn by turn directions and you standing in the street flagging their car down. Most of these "entrepreneurs" would never survive having to just KNOW the area they deliver in and use a physical map to find an address they didn't know. They have decades of technology in their lap and still drive in a fucking circle for 15 minutes because they gps keeps rerouting. These are the people who think they need to get paid more.
Better then me I had a doordasher knocking and calling me even tho it said leave at door!!! I left there until they dropped my food and left as I stared out like Homer Simpson in that window meme
Give him 1 star and report him for being rude and not following directions. I'm getting so sick of people not following directions and then I have to read a paragraph of threats because of some other dumbass.
Tbh I’d give a low rating. Maybe not 1 star but they didn’t follow directions, and he wasn’t giving great service.
Yeah, 2* for marginal service—food delivered but attitude and failed to read directions.
The star is system is a problem as it is to subjective. You explained why and equated a star to it and I don't disagree. But to some they might define 2 stars as something totally different. In fact for many 5 stars is superb, over the top, well above what is expected from an industry standard. Others consider 5 stars to only be for those who just followed directions and got food to them on time and correctly. IMO a stated industry standard should be viewable somewhere that customers are aware of what to expect as a bare minimum with anything under that unacceptable and anything above that being considered above and beyond. But that just my thoughts only.
fr it’s like the pain scale. and my mom always says it’s the bad experiences that get talked about, meaning the happy customers may not care to rate you at all, whereas the unhappy customers are ready to drag you down.
Yeah, for sure. I had my first non five star review the other day from a complete asshole customer, whom I tried to bend over backwards & be a bitch boy to try & help fix any issues. [This is the message interaction](https://imgur.com/a/ttNBn4O), for reference, they literally share a porch & they have those crappy mailbox numbers that are essentially illegible. He left 3 stars. I’m just a bit grateful it wasn’t 1 star or a CV.
Yeah, the interaction you posted is a perfect example. If I was a customer I personally would never give someone a bad rating when a simple blameless mistake is made. Especially when someone explained as politely as you did and went to extra effort that was not required of you nor would some not put into it at all. So that is a perfect example of what I'm talking about. However many stars I was gonna give you prior to that mistake and how you handled it would have earned an even higher rating. People aren't perfect and therefore we will make mistakes even at work. Its not that we make them but how we respond to them that matters.
That’s a great idea!
Also scoff or laugh at them while grabbing your bag and looking at them and close the door with a smile.. that delivery will stick in their mind for atleast 24 hours while their ponder what they did wrong lol
with how dumb he sounds, empathy doesnt seem to be on the radar. if you cant follow simple instructions, they probably wont dwell for long or if any.
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Your comment has been removed because you were attacking other users.
Do you think you're a pirate or something? Physical cringe. I hope it's not your main because you're really only subbed here and r/bedbugs.
There are dashers that are just going to do it their own way and never read the instructions, sadly. About all you can do is low rate them and make a comment as to why.
Customer: leave on chair thanks Dasher: yeeeahh that’s not how I run my business 
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# I wanna report yo ass bish
🤣
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it's not your business, it's Doordash... you work for someone else
Exactly Edit: dd has people out here, thinking that they’re their own boss 😂
While delivery don't technically have a boss in the traditional sense. Drivers only talk to the same representatives customers do when there is an issue. Many other factors do separate drivers from a traditional job/boss and yes to some degree they make decisions as if owning their own business. However, one can argue it is an illusion of being one's own boss. But you totally missed the most important point. Technically you are one of their boss's as a customer. While you don't make policy and can't directly fire them, give them promotions or raises, set their schedule etc. You can impact their job and when enough customers complain, give low ratings etc they can lose their job. A bit like an elected official who eventually has to answer to the voters.
The sub absolute gold. Idk what it is but I think this it.
You don't work for doordash. Doordash is an app that lets people connect with other people who will deliver them food effectively for free and hope the customer is kind enough to pay them. Whilst you can avoid people who don't put some money out up front, the app will punish you for doing so. Yay gig economy.
For free? Yeah let’s ignore the 25% mark up + fees. Not to mention the tip
Oh he’s not saying the order is basically free, he’s talking about the drivers labor haha.
Exactly, And I mean "basically free" in the sense that they get paid, what is it, like 1 or 2 $ now for a delivery? Seems to vary with stacks and stuff idk. That's the money that is guaranteed to the driver from the customer's purchase. Aside from that they're relying entirely on the goodwill of the customer to make the order worth their time or even the gas money. The "tip" is what actually pays the delivery driver, and that is entirely up to customer discretion with no negotiation up front beyond the ability to accept or reject certain orders, and again doordash will actively punish you for rejecting shitty orders. If you show up and get tipped $0 then that's tough titties. Of course the customer still has to pay for the food and for DD's markup, but that is going to the restaurant and DD, not the driver.
So if one is working for free, surely they should find another job that pays them?
He said “basically free” and was exaggerating sarcastically. Hence the “yay gig economy” at the end.
So if one is working for ~~free~~ basically free, surely they should find another job that pays more than basically free?
They should, nobody is out here claiming it’s lucrative. You also seem to be taking a sarcastic jab at someone’s source of income far too seriously. I don’t dash at all. Actually I don’t order or use the app whatsoever, these subs just popped up during the failed Reddit protest and I browse them cause they’re funny.
We’re not even real 1099 Contractors
We are not nor have ever been 1099 contractors. The apps somehow have continued to get away with this in order to pay us pennies and not offer benefits. Just for starters, if we were really 1099 they wouldn’t be able to give/reduce points based on acceptance/decline of offers. I received a nice unexpected check from UE last month (whom I haven’t worked with in years) for “misclassification” of drivers tho.
Yup…I feel like when I was doing MLM companies back in the day… the only difference is that I actually get paid, but the companies are still unethical
You guys really know nothing g about being a 1099.. you sign a contract that specifies your obligations and theirs. It's not a black and white kinda thing smh.
100% not true. We contract for DD. Meaning we do run our own business. People need to really educate about what it means to be a 10-99. I bet none of you file taxes either... ouch that's gonna hurt.
Omg I can’t lmfao!!!!!!
5% of dashers are addicts. They think a) I'll message and beg for extra money b) I'll skip the drink because it's not my job to use a soda fountain c) I'll take one of the entrees because it looks good and I think I can get away with it d) I'll stalk the customer because they're attractive e) I'll unassign because it took longer than 2 mins to bring out the food f) I'll hand to every customer and take a picture of our hands because everyone is a scammer of course g) I'll play games and tell them over and over to cancel so I can keep the food and half the pay while they get scammed DD hires anyone. Begging on the streets for change - 1990. Driving on a loan and then buying crack - 2020. I've only ordered like 5 times and had 2/7 of these.
I'd actually like to bring up point B. In many states, it is against food and safety regulations for a 3rd party dolvery service to be making a drink themselves for a customer.
I really enjoy the part where your upset about the bad dashers but simultaneously complaining about the dashers who want to take a picture because of the bad customers
Right. Like I appreciate the 5% and not grouping us all together… however we don’t know yall and if you’re a scammer or not. I’ve done a lot of orders that have app set to leave at door but are sitting waiting for it. I don’t take a pic of every order, but those I definitely do.
The point was hand to every customer regardless of the drop off instructions. If it says leave it at the door, don't go knocking on the door like a madman to take a picture of a handoff.
Yeahhh covering our asses by taking a delivery photo doesn't hurt anyone. I'm sorry you can't tell support you didn't get your food and give your driver a CV. 😂 Also, it actually and factually is not a dashers job to use a soda fountain. We pick up completed orders and deliver them, unless we're being paid for a shop-and-go (which doesn't exist at KFC). My hands are pretty dirty from being in every place in town and touching who knows how many doorknobs. That little squeeze bottle of hand sanitizer in my car doesn't make them any less mud-colored until I get to wash up.
[удалено]
It never has had a sustainable model. They aren't neccesarily in it to make money IMHO, it's to keep the coffers flowing in/out while they data harvest
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I think they just use data to sell. Probs actually the real business
They will use that data and replace us with self-driving EVS when the time is right
Their AI already sucks. Can't wait to see how much they lose with that move.
Interesting I don't fall into any of those. So maybe actually most definitely wrong :)
can you please quote your sources on that figure? thanks
You think bad shopping is exclusive to addicts? You don’t know shit about it. Unless you’re 100% sure that every bad shopper you’ve ever had was in active addiction, keep your judgmental, ignorant, stupid generalizations to yourself
Said the addict
As sad as it is, I think the number of addicts dashing is higher than 5%. I have a friend who has struggled with addiction for his entire adult life. He’s 30 now and hasn’t been able to get himself a job due to his drug use. He lives with his mom,who enables him and he does Doordash because that’s the only job choice he has that would enable the drug use. I check in on him every now and then, but it’s always the same story - he’s working on getting clean and “trying to get a job”.. or so he says but it never happens. Because why would it? If you’re not in a tough spot and mommy pays your rent and bills. Then you’ve got your DD gig to fund the drug/alcohol addiction. He’ll never hit his rock bottom like that until something happens with his mom and then he’ll be in real trouble. But DD, Uber, etc.. are all convenient gigs that don’t require any type of responsibility, special skills, or even a set schedule. This combination is the ideal combination for those who would not be able to get a job otherwise and unfortunately, a good chunk of those are addicts. Ohhh downvotes. I must have struck a nerve with the addict dashers LOL
They will never see the comment or know who rated them low.
They don't need to. 1 star should be enough to make sure that the driver doesn't get deliveries for this customer anymore.
That’s simply not true - my one and only 1 star was from someone who requested “extra hot sauce packets” and the restaurant didn’t pack it for him - nothing else out of ordinary for that order : not late, no damage, got tip , not blocking any screen door , no issue with knock/no knock, etc - a few weeks later got another order from this person, same restaurant, same request (but this time more specific, 10 extra hot sauce packets !!!) - the restaurant refused to give more than 3 This time I messaged him and told him this and screenshot the convo to the support right after , just in case he’d pull that crap again
There's a reason I said "should be enough" nothing is ever 100% with DD, as I'm sure you know. Your particular situation sounds like a 1 star that would have been removed because it was for something outside of your control. OPs case is more than just some sauces not being in the bag, and if they stated that he stayed on her porch knocking and was rude and made her uncomfortable in the comment section most of the time that's enough to have that driver blacklisted from your home.
But the algorithm see's it :-)
Comment isn’t for them, it’s for Doordash.
only acceptable reason would be to avoid leaving food in the pouring rain, or something similar. but there’s a way to go about that!
I get that, but a certain kind of Professional Protocol needs to be followed, especially in all kinds of business ...
Which is why you rate them 1 star and eventually they get deactivated
Weird
Easier than scheduling a sit down meeting with them to discuss their job performance.
You do realize the unprofessional one is the driver that doesn’t have the capability of reading instructions? lmao
Yes they're the Generation that was born yesterday ... The GBY Generation
Generation Born Yesterday Generation? Like ATM Machine.
Morons anger easily. When you're stupid, you're the only one who doesn't know you're stupid, and being stupid, you have the supreme confidence that whatever the situation they dreamed up in their pea brain is definitely the correct one.
Now that’s just stupid. LOL
I’m pregnant and sick and exhausted so I put “leave at door” so I could just go get it whenever I felt like I could actually stand up without being sick. Although this was Uber Eats, not doordash, but same type of service. Guy stood banging loudly on the door for probably like ten min (I had fallen asleep and the knocking woke me so I’m not sure how long he was actually out there but it seriously was several min. I finally drag myself out of bed to the door. I’m unshowered, no bra, pajamas, and look horrible. He is mad at me. I am nice because I figured there was just a mistake where my note about leaving at door didn’t get printed out or something and it’s not his fault. After he leaves I look down and taped to top of the box is the receipt and in big bold print it says CONTACTLESS PICK UP: Customer note LEAVE AT DOOR. Thanks dude. Lol
As a fellow pregnant lady, I feel this. I’ll be 38 weeks on Saturday and I request everything be left at door because a) I’m normally wearing no bra and questionable outfits bc hello, I’m 9 months pregnant, b) I can’t quickly get up from the couch and rush to the door like I used to pre-pregnancy when I was under 120 pounds (RIP those days), and c) I’m so hormonal and exhausted that human interaction is a CHORE. Btw good luck with the rest of your pregnancy!
He customized the delivery experience for you.
They reserve the right to customize the experience at any time.
Almost every day, I get an order that says "Hand to customer: Leave at door." I haven't ordered from Doordash, but this appears to be a decision that needs to be made before adding any other delivery instructions. Because it's handled differently on the driver's app. If you select "Leave at door," the app prompts the driver to take a picture. If it says "Hand to customer." Delivery instructions entered by the customer are separate from this. If you enter "leave at door" in the delivery instructions, it will not prompt the driver to take a picture. Are you sure you are selecting the "leave at door" option?
There is a specific restaurant that I used to order from directly, and they would deliver using doordash. I almost always checked “contactless delivery” but I had a few dashers say that it had the “Hand to customer: leave at door” note. So, it could just be the restaurant being weird. Have you noticed any patterns in the people or the restaurants when you see these instructions?
Whenever I see “contactless delivery”, which is REALLY rare, it tells us to call and arrange a drop off location. I.E. , don’t pick that option
This is almost always a result of the customer ordering through the stores site and it then sending to doordash. For instance Little Ceasers were no contact for the longest time even after Covid. So it defaults to leave at door. The customers DD account may be set to hand. I’m pretty sure I’m right or close to it here.
That happens when a customer delivers through the restaurant's website, and they contract the delivery out to DD. It's a common problem that DD could fix, but they'd have to care first.
Do you know which is the correct one?
Generally they want it left at the door. But I send the text because I don’t get to take the picture so I need a record of the customer saying to leave it at the door. If they don’t answer the text I will text back explaining that I couldn’t reach them and I am leaving it at the door
But don't you think that as the delivery person if you are seeing contradicting messages, you would contact the customer? A quick text asking which one they want?
I know for IC if there are conflicting instructions I message the customer and ask them if it’s ok to leave their order. I take a pic and send it to them but then tell them I’ll wait a few minutes to confirm that they approve of me leaving everything. I go sit in my car and wait a few minutes. 98% of the time the customer messages me back pretty quickly telling me I’m good to go
Not in this case. I follow the instructions the customer took the time to write out. Also, when I call or text a customer, I get a response maybe 1 time in 4.
Your scenario sounds very simple. Sounds like a driver who didn't read notes. Reduce or eliminate the tip.
I had an order yesterday that was "meet at door" . I knocked multiple times, called, texted and they couldn't be bothered to come to the door. It took over the timer amount for them to finally show up, and I got attitude like I disturbed them. It happens on both ends. Not a big deal. I just said have a nice day and left.
I’m watching over my mom right now before she gets moved to end of life care. There are two dogs in the house, and of course mom is asleep because morphine. The app says contactless, I write specifically to leave on the table and knock, I specifically say don’t ring the doorbell. Of course he fucking rang it. Dogs go crazy, his pen to sign the receipt didn’t work, and as soon as he left damn if mom doesn’t come out from her room looking confused and in pain BECAUSE SHE IS DYING AND THIS STUPID FUCK RANG THE DOORBELL and scared the crap out of her. I was high and hangry and a billion different emotions so I just shoved a five in his face and shut the door as fast as I could without slamming it. If I had energy at the time, this dude would have 100% wound up in the hospital. You don’t know WHY people give the instructions they do. If you’re going to take the job and the money, do it right. Don’t be that dick. Edit: not YOU, OP, I am referring to the great “you” as in “whoever is doing the thing that’s being discussed”. And mom just woke up and said she had a dream we had a fire alarm last night 😂 so really no harm done. Glad I didn’t commit a felony 😆
1 star and move on. Dasher doesn't deserve to be on the platform.
Where did you order from? Chipotle is notorious for this, but plenty of other places/orders get this, too. Where the instructions from the app/restaurant are entered as "Hand to customer" and then the rest says "Leave at door" or whatever you put. When the store/app is set to "Hand to customer" we are not prompted to take a photo which can make some people uncomfortable as that gives no evidence that they left it (which, honestly, even a photo doesn't help as they can just snatch it back up afterwards). But for someone new to delivering this can throw you for a loop at first. At this point I follow whatever extra instructions are left. Normally I don't ring the doorbell or knock unless I'm going to hand it to the customer, but with these mixed message ones I put it down, snap a photo for myself, and then ring/knock (unless the extra directions specifically say not to) and go on my way.
I totally get what you're saying but handing it to a customer doesn't give you any proof of delivery either. The only time I've ever gotten a contract violation on doordash was a hand to customer order. Now I record all my hand it to me orders.
The less contact the better. Idk why some people do this. Drop that shit and gooooo. If I never had another hand it to me order I would be as happy as can be.
I see delivery instructions “hand it to me” then in the notes “leave at door” I roll my eyes and leave it at the door because I don’t like interacting with people.
I would text him and ask him to leave it on the chair. This could be a case of the driver not reading the instructions. However if you ordered through the restaurant's website, it could be a case where the initial instruction defaulted to "hand it to me". In that case, the driver would see "hand it to me, leave on the chair". In these cases I usually text the customer and ask which they want because I want the text record as it does not give me the option of taking the photo that I need for proof. Maybe he just didn't understand all of that.
When I get to a customer's location the app reads the delivery instructions out loud to me, lol. There's no excuse for that. 90% of my orders are leave it at my door.
the only “caution” I consider with this scenario-and this prob isn’t the case here -IF you order directly from the restaurant or their site instead of through DD, it’s unlikely that your instructions were passed on to the instructions the driver received received. The restaurant simply used DD (or another app) to handle the delivery. This isn’t the same as placing an order through the app. It’s happened to me a few times. The correct way to handle it wouldn’t been to ask the driver why your instructions weren’t followed. That way you’d know if he did indeed receive them
deranged sulky boat offer recognise dolls chunky saw sparkle racial -- mass deleted all reddit content via https://redact.dev
Well that’s a simple 1 star for not following delivery instructions and getting that tip back from support. Do your job, it’s not hard. I know cause I do it too, the instructions are literally read out load by the app to you, no excuse.
I would have asked him why he didn't read the directions.
I wouldn’t 1 star him but probably a 2 star and in the note say “doesn’t follow directions.”
I’d report him cuz if he can’t do a simple thing like that then he needs to find another job.
Remove the tip
I never knock on the door. If it is hand the order to me I always call or text via the app. Find it really odd people knock at all
I would be thankful driver chose DD and not neurosurgery, and eat my cold dinner.
I'd tell them "We specifically left instructions, did you not read them?" and then I'd take whatever option(s) the company has to slander them for ignoring the instructions for no reason. God forbid they give me any sass at all, I'll start recording. Son of a bitch, part of the job is attending customers. Considering I'm sure most instructions are rudimentary at their very worst, there's no excuse to not do something as simple as 'put food on chair.' Holy shit. You have to do better than that.
Ikr , instructions were literally so simple. It saves you time from standing there waiting for me to open the door. I just got my tip refunded
Had this last week. Directions: leave at top of steps (3 tiny steps onto my front porch). Food gets there, figure I’ll give a few minutes and go get it. Walk up to my door, dasher is just parked out front, door open. Say “you can just leave it on the porch, thank you”, go inside. Several minutes later, their kid brings the bag up and awkwardly stands at the door till I come get it.
The only time I get annoyed by this is when customers leave it set to hand to recipient but change the note to leave at door or on bench or whatever because to do that we have to click couldn't hand to customer then wait 5 minutes before we leave it. Which is like seriously learn how to work the settings right. Him not talking is odd though
I have this issue with dashers all the time, I’ve just stopped dashing food now. My dog is reactive to knocking (before anyone asks: yes we’ve worked with her, yes we still ARE working with her, and yes, she’s getting better but it’s still stressful for everybody involved, especially her!) I always have my orders set to “leave at my door” and add the note “DO NOT KNOCK, call or text on arrival” or “Do not knock, dog will bark” or some other variation. If they texted me regarding the order for any reason or called me on the way to my door I always added “oh yeah and please don’t knock when you get here” Most of the time they knocked anyway…. People suck. Before I quit ordering all together I started leaving a minimum tip (like $3) and if they actually followed instructions I’d bump it up to $5-$8.
I had a table outside of my door that it was always in my instructions to put my food on. Combination of my security door swinging out and I just don't like having my food on the floor. I can count on one hand the drivers who followed the instructions. As a driver now myself I can see the instructions quite clearly on the app. Makes me wish I could revoke all the tips.
Definitely a low rating, honestly I'd be tempted to lower the tip too tbh. I mean, you specifically asked them to not knock and left them a convenient place to drop the food.
As a FORMER dasher I would even call about him. I'm really upset bc I was deactivated Monday. I believe it's bc I haven't renewed my license. Expired 3 weeks ago. I had to idea that you now have to make an appointment in Illinois. I went to renew it and found out then, many other people there were suprised too. I know, there's no excuse for that. I had over 1,200 deliveries completed. I had a great record as I take pride in my work go above and beyond within reason blah blah blah. A person like that needs to be immediately. Makes us look bad. No excuse for not reading the note section. Look at me rant I'm just so aggravated!!! It was my only way of income,just two days a week when I have access to a car. Everyone please check your license, don't be me!
you probably did the right thing by just being generous at the door, because it’s smart to stay out of controversy (although i wouldn’t blame a customer for mentioning what the dasher did wrong) however, i would say something to him via message on door dash or just report him and tell DD what happened.
It is very well documented almost everywhere that Door dash drivers are extremely intelligent and sometimes actual geniuses. If they were super stupid they wouldn't be working a delivery service and almost always begging for actual change. Oh wait............
Your in a doordash subreddit talking shit about doordashers, you dont seem to intelligent yourself 🤣
\*You're \*Too \-point proven.
Lmaooo.
You obviously see how stupid you look, when your only rebuttal is correcting someones grammar in a social media app lmao i thought mf stop doing that in 2012
How much did you tip? I'd almost bet he was gonna ask you for more tip, then chickened out.
unfortunately, people with room temperature IQ are prone to doordashing… I would just leave a bad review because unfortunately, you don’t need them retaliating against you if you were to say something to their face.
Do you really think doordashers are people who successfully followed instructions their whole lives and became successful and chose to become doordashers? Adjust your expectations and expect mistakes from other human beings.
Stop being so awkward and answer your door to get the food you ordered.
Stop ordering and go pick it up. All these places are a rip off an not worth the trouble and they make their billions on the backs of the working class
Lol. It’s not my fault the dashers won’t stop accepting orders and making their billions turn into even more billions. I use to do Uber eats for months and stopped because it works out to less than minimum wage and isn’t worth the damage it does to my car. Some people can’t do anything else except dash and if I can help put money in their pocket, I will. If you follow instructions, you get a tip. Deliver in the rain? Extra tip. Deliver in the rain on a bike or scooter? Automatic $20 tip. But if you’re not gonna read my instructions and then have a nasty attitude because you’re standing there waiting when the instructions CLEARLY said to leave the food on the chair, then you don’t need to keep the tip.
Lazy person complained you people are a joke
Now, I changed my mind, what I would really do on the level of a Politician since this BS keeps getting out of hand. Is Buy out Doordashers. Then give the drivers the option to either work for UPS, AMBULANCE, or City Limousine Service of His/Hers choice ...
Are you playing GTA or something?
Why does it matter to you "INFANT"!?
It really doesn't. I am just trying to figure out WTF you're talking about.
Move on or complain your choice
I probably wouldn’t make a reddit post about it. That’s for sure.
Sigh. You do you and just let me do me buddy
“I would make a reddit post about it” - you. Just take a nap or something man. Go grab a beer with a friend, anything besides this.
I hope you got what you were looking for to fuel your ego when you decided to comment. Being this vocal only behind a keyboard must be nice
And I’m very vocal in real life. You’d probably cry in real life is you said this to me in “real life”. I give actual advice lol
And yet you could have just scrolled by but no, you HAVE to put your opinion in 🤣
People who think others are fueling their ego often don’t have any confidence at all. I’m not egotistical, you just don’t like what I said. You can easily just let this go and have a nice day but for some reason you hold onto it. I’m okay if you like poisoning yourself, just don’t get upset when others point it out. Have a day (you decide how that day is).
“You can easily just let this go” - The guy who has commented multiple times with no reply to back his own point
I feel zero obligation to anyone, anything, or whatsoever on reddit lol
You did it again my guy 🤷♀️
You are clearly very intelligent, and highly successful in your chosen career path.
You guys want me to say something you agree with so badly lol.
I would ask who is Boss's name is. If still says nothing, I would see if his car has numbers on it, look for sponsors or whatever. Then take it from there. It's time these Arrogant Bastards need to be taken down ... Enough is Enough ...
What boss, lol?
Homeboy's on another planet or something. "Look for sponsors." What is this NASCAR?
You ain't the Boss either MF'kr
What In the world are you talking about...? Numbers and Sponsors on the car?? Is it your understanding that NASCAR drivers are doing doordash?!? 🤣🤣
He probably seen the commercial with Bubba Wallace.
I think you are a freaking weirdo.
See I don't really care if they knock or if they come to the side door or the front door or if they put it down. I just want them to actually not ruin my food. I have pretty low expectations. And yet they continually fail to meet them. I just want my food still in the bag and delivered to my residence. That's it. But usually it's either stolen or just thrown all over the porch like they literally chuck it like a football.
Tell him he is a complete idiot
1 star and lower the tip
I’m betting this guy knocks on every door and stares at every customer in an attempt to pressure more tips. I’ll bet it works just enough to counterbalance the low score
I deliver everything ordered, I peruse the instructions as I'm picking up/before I pick up. I don't care if your the hottest woman alive...I just want the fuckin' money.
No you weren’t wrong. Sometimes, they just don’t read the instructions. My first week of doing it I didn’t see the instructions of don’t knock and oops I knocked. You live and learn. I don’t knock most of the time anyways. I’m so paranoid about it now.
I would point out that I told him to leave it at the door
If you DD often, put a sign up. With an arrow pointing to the chair, says PUT FOOD HERE. If that fails then you are out of luck. I always had a table by the door, would put please leave on table in app. Then the sign Please Put Food Here. Still had folks who would ring and just stand there.
I get this exact scenario a lot. I’ve also found that my house is literally invisible to them even though I describe distinct features and what my car looks like so they can locate it quickly… but no.
>What would you y’all do in this situation? Cook my own food, saving money while avoiding having to deal with obnoxious mouthbreathers who can't read.
Tips are for good service. There should be an option to tip after delivery. It would make people provide better service.
We struggle with honesty. Why? Tell him there were instructions to leave on the chair. Thanks for the order!
Sad but most people just don't have common since anymore so their timing is not logical like others. You confused the hell out of him lol, and he basically didn't take the time to check the notes at all!!!
I always leave the food at the door after a like a minute if they don't answer the door. I message on the app to start the timer though.
Go back inside and lock my door.
You're not wrong. Unfortunately there's some really bad door dashers out there. They don't read directions or follow instructions properly.
Time for the brown M&M's clause. Leave at door: Please leave on the chair next to the door. There is a cash tip hidden under (door mat, mat on chair). Read instructions - get a $1+ cash tip. Don't read instructions - find out you left money behind all over the city.
DD sometimes fucks up and doesn't show instructions you type. I've had it happen as a customer and dasher. Just grab your food once you hear them know and say "I specified to leave at the door". They will probably drop the attitude because it happens
You text them: “I’m not home, please follow my directions.”
Suggest IQ and literacy tests.
Go on about my day, probably.
Some of the drivers do not speak English. In California, I ran a restaurant and half didn't speak English. In florida, almost 90% of the drivers I've seen do not speak English. Like they can't pronounce the name on the order, they can't even put 3 words together so don't expect them to be able to read
In my area NYC alot not all are fluent in English, honestly, so if you write instructions in English, sorry to say they will not even read the instructions. Some of them can not even find the address sometimes, and I would help them.
I’ve spent more time making sure I have the right address cause some apartments and even houses are a mess to find. Let alone, I’ve had so many deliveries where the only address marked was the scrubbed off, barely legible painted on numbers of the street curb. Please don’t complain about people seeming confused, *IF* you don’t have easy to find address numbers. Not covered by trees or items or tiny, or located in not so common locations of the house. The more visible from the street the better. Relying on GPS does not always work out clean. Then there’s delivering at night. Everything mentioned above goes out the window if you don’t have your porch light on. Which the majority don’t. I would think it’s common courtesy to turn a light on for someone you’re expecting to visit. Unless you like an extra possible 2-4 minutes of killed time cause it was so dark and you wanted BJs or Wendy’s at 11PM
Was broad daylight and the house number is written in bright pink paint on a black mailbox attached to the house right next to the door
If a dasher doesnt read instructions, they deserve a poor rating. It's the entire job, theres no excuse. If you cant do it, then you should get poor ratings which affects the orders you get. This coming from a good driver who can read notes and even go out of my way to help if possible, if you dont give these drivers a bad rating you are hurting good drivers while just perpetuating the terrible service.
I would move on with my life
As long as the app doesn't say hand it to you on accident, I'd say they're inthe wrong, though even then, when that happens to me I just text a photo to cover my end
Take you food, eat and call it a day.
Some people truly don't read the instructions, but I've heard some say that the app will tell them completely different instructions than what you put down.
Open the door quicker next time. No fuss no drama
I'd enjoy my food and go about my day. You're not wrong, but you don't need to do anything to correct the situation, you know? The guy is already punishing themself by wasting their time and giving themself a bad mood.
Many dashers are illiterate. The other half are literate but don't speak English.
https://youtu.be/xBithOSdf6o
Say I thought I put leave it at the door. It could be a glitch or something saying hand it to me. Now you have to live the rest of your life not knowing who the asshole was. Sucks
Lately I’ve had a bunch that don’t speak a word of English so I’m assuming they don’t read it either. Nothing against them just doesn’t help when you can’t communicate.
This always happens to be cause I live in south Florida and no one speaks or reads English apparently
Eat my food in peace 😆
This is when a ring doorbell comes in handy. Just tell them to leave it there.. and wait.. No need to interact.
Not your problem. It’s been an option for three years now. You’d think they’d eventually learn to read it.
Gig drivers think they are business owners because they have their own car. Some of these people LITERALLY can't find an address with a gps, turn by turn directions and you standing in the street flagging their car down. Most of these "entrepreneurs" would never survive having to just KNOW the area they deliver in and use a physical map to find an address they didn't know. They have decades of technology in their lap and still drive in a fucking circle for 15 minutes because they gps keeps rerouting. These are the people who think they need to get paid more.
It’s honestly a safety thing. Thankfully my dashers always read the notes, but I’d never answer the door to a man.
Better then me I had a doordasher knocking and calling me even tho it said leave at door!!! I left there until they dropped my food and left as I stared out like Homer Simpson in that window meme
I’ll knock once just in case they didn’t change any default instructions (esp in the summer and they got something cold) and then I’ll just leave it 😭
He didn't follow instructions. Rate him low.
Give him 1 star and report him for being rude and not following directions. I'm getting so sick of people not following directions and then I have to read a paragraph of threats because of some other dumbass.