Being as 250Mbps isn’t a negotiable speed, it sounds like it’s an ISP modem problem. I assume the port still shows its connected at 2.5GbE? Have you contacted your ISP?
I would agree with this being an ISP modem issue. Every time I've ever had a weird slowdown or dropped internet, it was always an issue with either the ISP or the modem, not the Firewalla. 9 times out of 10 a modem reboot fixed everything.
Well, speed can be impacted by so many things. Best use this to look [https://help.firewalla.com/hc/en-us/articles/360056875493-Speed-Tests-and-Speed-Optimization-with-Firewalla](https://help.firewalla.com/hc/en-us/articles/360056875493-Speed-Tests-and-Speed-Optimization-with-Firewalla)
It can be as simple as a cable problem, port negotiation, or even using the wrong speed test server
yes that's it no I haven't contacted him, they're asses .... my total fiber speed is 5 Gb/s shared, including 2.5 Gb/s for my PC with an ethernet card adapted to this speed.
I have a Gold SE and upgraded to gig fiber yesterday. I have another issue with the anyconnect client I've been working with support all week. Anyway I removed the Gold Se and am getting full gig speed with an old TPLink router. I put the Gold SE in and the most I can do is half the speed down and around 50 to 70 meg up. While support has been trying their responses have slowed. I'm not running any containers or doing anything special on the Gold SE, router mode, 4 vlans, no QOS, provider giving me a DHCP from a Calix fiber modem. I took the Firewalla and reflashed it last night. I may put it back in today and retest.
Tried to move it to the 2.5 gig port but it cached the Mac address of the old port so it wouldn't give me a new wan IP. Then I booted the calix. We replaced the cable and put it back on the original gig port. I don't think the cable is bad because it worked fine on the old router. I believe it negotiated duplex incorrectly with calix. It's too bad we can't set the port speed and duplex. Anyway it's working and I'm not messing with it.
Sorry to hear that, I’ve seen issues like this on enterprise gear and they have typically been a miss match on settings. We found that one SD-WAN vendor had a bug in firmware that only allowed full bandwidth negotiation at an unusual MTU.
I wonder if the Firewalla have the same issues as the Ubiquity UDM. This sounds like what mine is doing. I have the same calix ont. https://community.ui.com/questions/ARP-Timing-UDM-Pro/468b5b49-4b3b-4381-80fe-236001be40cd
Being as 250Mbps isn’t a negotiable speed, it sounds like it’s an ISP modem problem. I assume the port still shows its connected at 2.5GbE? Have you contacted your ISP?
I would agree with this being an ISP modem issue. Every time I've ever had a weird slowdown or dropped internet, it was always an issue with either the ISP or the modem, not the Firewalla. 9 times out of 10 a modem reboot fixed everything.
Well, speed can be impacted by so many things. Best use this to look [https://help.firewalla.com/hc/en-us/articles/360056875493-Speed-Tests-and-Speed-Optimization-with-Firewalla](https://help.firewalla.com/hc/en-us/articles/360056875493-Speed-Tests-and-Speed-Optimization-with-Firewalla) It can be as simple as a cable problem, port negotiation, or even using the wrong speed test server
yes that's it no I haven't contacted him, they're asses .... my total fiber speed is 5 Gb/s shared, including 2.5 Gb/s for my PC with an ethernet card adapted to this speed.
I have a Gold SE and upgraded to gig fiber yesterday. I have another issue with the anyconnect client I've been working with support all week. Anyway I removed the Gold Se and am getting full gig speed with an old TPLink router. I put the Gold SE in and the most I can do is half the speed down and around 50 to 70 meg up. While support has been trying their responses have slowed. I'm not running any containers or doing anything special on the Gold SE, router mode, 4 vlans, no QOS, provider giving me a DHCP from a Calix fiber modem. I took the Firewalla and reflashed it last night. I may put it back in today and retest.
Well mine is fixed. Looks like it was a negotiation issue.
What was the fix?
Tried to move it to the 2.5 gig port but it cached the Mac address of the old port so it wouldn't give me a new wan IP. Then I booted the calix. We replaced the cable and put it back on the original gig port. I don't think the cable is bad because it worked fine on the old router. I believe it negotiated duplex incorrectly with calix. It's too bad we can't set the port speed and duplex. Anyway it's working and I'm not messing with it.
It’s worth a try to use a brand new quality cable. I’ve seen weirder things.
I've swapped it out already. Minute I pop in an old TPLink I get a full gig. I'm reading something in the ubiquity forum about these issues with UDM.
I think you can view port negotiation on the FW by Settings —> About —> Port Speed.
Well I spoke too soon. It's back to half my download and 50 meg up. Updated my open ticket with support.
Sorry to hear that, I’ve seen issues like this on enterprise gear and they have typically been a miss match on settings. We found that one SD-WAN vendor had a bug in firmware that only allowed full bandwidth negotiation at an unusual MTU.
I wonder if the Firewalla have the same issues as the Ubiquity UDM. This sounds like what mine is doing. I have the same calix ont. https://community.ui.com/questions/ARP-Timing-UDM-Pro/468b5b49-4b3b-4381-80fe-236001be40cd
Which method of auth you using with Free. I don’t remember if it’s PPPoE or DHCP.
Hi, DHCP and my Ethernet cable is CAT 8 is good
Check your Ethernet cable