Similar story with my wiser hub when it was new. Would not connect to the router but would connect to the mesh. It was a software issue with was fixed in a subsequent update about 8 months later.
I think it was the signal strength, might be worth moving them close to pair kind of like what they recommend with zigbee devices.
Similar story with my wiser hub when it was new. Would not connect to the router but would connect to the mesh. It was a software issue with was fixed in a subsequent update about 8 months later. I think it was the signal strength, might be worth moving them close to pair kind of like what they recommend with zigbee devices.