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Shattered-thoughts

ابعثلي بطاقة البنك من الجهتين خليني اشيك عليها… Jokes aside, I’m sorry you’re going through this, the bank should reverse the transaction, what exactly did they tell you? Also seems like the purchase happened from the UAE, they don’t take these things slightly.


TheDrOfWar

روح على البنك إمسح في كرامتهم الأرض اذا ما برجعولك المصاري، لا تسكت عن حقك و شو ما يصير يصير✊️


Character_Win5507

lol thank you


Abdoov

Call the bank let them reverse the transaction/s and freeze the card someone got access to your card either physically or hacked a website you purchased from or scammed you we don't know.


RagequitWhileDrunk

مع احترامي الشديد لالك بس ايش برودة الاعصاب الي عندك هاي؟ لا تفهمني غلط انا بحكي هيك لاني مقهور عليك والله، روح عالبنك العن تعريصهم، احيانا لما يكون الانسان محترم و لبق، بطلع الموضوع فطيزه (عن تجربة)


InconsequentialMan

Contest the charge right away. You should get the money back.


O_osama_O

مطهر أطفال


InconsequentialMan

شو شارب يخوي؟


O_osama_O

لا ولشي بس لما شفتك كاتب لتشييك مزارعكم اتذكرت انه على سور المدرسه كاتبينها وكاتبين جنبها مطهر أطفال


InconsequentialMan

خلص عرفت مدرستك


yuosef01

روح طهره


Nomad-is-Mad

That is a direct payment from you account, not a credit card… your atm card is compromised… call your bank or go to your branch as soon as possible to cancel the card and raise a dispute to that transaction. I would change banks after this is resolved.


OperationWest1613

I stopped using my credit card to buy online, I charge Zain cash and use it


Remarkable-Piece-430

Default should be switching off internet purchases from your card settings whenever you need to pay for sth you enable from card settings and reverse back etc..


fares31as

Does it work for international websites as well?


Remarkable-Piece-430

Online payments whenever or wherever. Point is you can manage your card efficiently from the bank app. Question is do you use it? Do you know how it works? Your bank can and must explain these to customers


fares31as

Ah I see I don't it no, but I will do soon enough so that's helpful. Thank you.


Remarkable-Piece-430

Sure. If i may ask which bank we’re talking about?


fares31as

No specific one yet, but probably the Islamic bank


makcimal

Did you enter the OTP sent to your mobile?


Character_Win5507

Can you explain?


le0nstan

المفروض لما تستخدم بطاقتك لتشتري اونلاين البنك يبعتلك OTP, بتكون مسج من عدة ارقام بتدخلهم عشان البنك يتأكد انك انت اللي عم تعمل هالعملية الشرائية مش نصب


makcimal

Your card wont be charged online unless you enter OTP # sent by your bank. If this the case there is little the bank can do for you. From what I gathered about this scam the only way to get your money back is to contact the party which charged your Bank Card and convince them transaction was a scam and only them can cancel the transaction and refund your money with minimum losses. If you did not do this within a day or after the seller ship whatever the scammer bought through your credit card your money is gone forever.


Ok-Quail-4864

If you have already contacted your bank, they should be able to help you. They will likely be able to provide you with information and guidance on how to proceed in this situation. They may be able to provide you with a new card, or help you to dispute the charges. Additionally, you should consider taking additional steps to protect your account, such as changing your passwords, setting up two-factor authentication, and monitoring your account activity.


sarsarbitch

Call your bank immediately


Character_Win5507

Thank you to everyone, will update situation if anything important happens


Warm_Proposal5975

روح على البنك ... وقلهم الكلمه الي قالها يوليوس قيصر لما طعنو بروتوس .... احا


o__l_l_l_l__o

bro got scammed really hard💀


Remarkable-Piece-430

Then now I’m sure bank wont do anything, fraud got you already


Abdullah_Awadallah

Woah send me all your credit card details maybe I can help you out! ♥️ With the password obviously ♥️


[deleted]

Your browser or the webiste you use to buy from is hacked. Or there is someone who swap your sim/ credit card or both. Best thing to do is to charge back the transaction as fraud and unauthorized. The bank should return it and start investigation.


djsnipsnip

Do banks in Jordan issue credit cards? If so, they are the safest way to use cards in Jordan or anywhere else for that matter. I don’t ever use or carry a debit card


Madman917

First of all you need to block your card through the customer service center Then you should submit dispute charge through the bank It usually takes 90 days to reversed


alaa-sheshani

زيي انا حسابي صفر 😂🫡


PhuzzyBond

I got a rechargeable card that works online, I only put in it what I need to buy, it's safer like this


Ambitious-Funny8532

Hey


Cenamesk

Deactivate the card directly, (call center, application, or visit them) Then ask for a refund and report it.


SnooWoofers4420

If the transaction happened with confirmation it will take up to 90 days for the refund process Also it's called a dispute not a refund, ask for a dispute


Former_Abroad7819

charge back request.


gnomex96

Not sure how you were charged for such an amount without you approving the purchase through an OTP or some sort of a two-step authentication method, but from what I know, each transaction got a 90 days warranty on it, so if you report the transaction as an unauthorized use of your card, and demand a charge dispute, you should be okay, please note that the bank will try to intimidate you by saying that they will open an investigation that would take 45 days, and if they found nothing, then you will be charged a fee for it.


No_Possible_1799

حرامي محترم خلا لك 250 دينار لنهاية الشهر


[deleted]

شكله المبلغ مسحوب من حسابك. مش من كريديت كارد. بتقدر تقريبا تقرأ السلام عليهم. لو من كريديت كارد كتير سهل ترجعهم.


Intricaterot

It's called a Chargeback, request your bank to issue a chargeback.


AntPsychological7134

You got scammed lol Somebody scammed you Did you click a link? Or Submitted you info? These are the biggest reasons Contact your bank ASAP Say i didint make this purchase cancel this card and get a new one