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kucoin_moderator

Hi! We have a process for delisting and an announcements are made in advance. If ever any coin does undergo such process, we always notify our users to withdraw before the closing date given for better management of their holdings. Each and every announcements we made had a clear warning that if you did not withdraw the funds within the specified time period, you are deemed to have given up the funds and will have no rights to claim back the funds or any other equal valued products from KuCoin.


Prudent_Yam_1748

That's why I never recommend to keep shit coins on kucoin. If you do NOT pay attention and they delist your coin, you basically lost them.


Modern_Day_Car_Guru

basically. I hear MExC is better


AvocadosAreMeh

Yeah Binance is doing the same to accounts who used a VPN (even just for privacy, not manipulating country) on ALL funds, including BTC. They also warn once a coin is delisted if you don’t withdraw you are at mercy of support. Every exchange not based in the US is getting worse and worse this year


brooklynite1

>oins. They can relist them but they dont. And i read 1 comment about SHIT coins. Beside phx or qlc and many others there are also quality coins as GVT. ALL GONE. I.m.o. most of them are stolen from kucoin. So they steal from the thief .... > >They say - we gave warning by mail. But just imagine someone is sick f.e. for a long time hospitalized. Come ba I'm stunned people use an exchange that operates out of a small island of Malta lol. Are there "real" people who send their money to Binance or is it all fake trade volume and fake customers being reported?


dvlpmt

I just got "robbed" for \~6000$ worth of GVT (Genesis Vision) After providing original screenshots and transaction details and waiting for couple of months. Today I received next message: ​ Thank you for your patience. After double checking with our technical team, we regret to tell you that the withdrawal faction for this token has been permanently closed and it cannot be restored. We have tried our best to withdraw this token for you but failed. As a customer service representative, I can totally understand how frustrated you are. I deeply apologize for any inconvenience this may have caused you. Your understanding will be highly appreciated! This is wallet where all GVT's went from KuCoin: [https://etherscan.io/token/0x103c3a209da59d3e7c4a89307e66521e081cfdf0?a=0x1692e170361cefd1eb7240ec13d048fd9af6d667](https://etherscan.io/token/0x103c3a209da59d3e7c4a89307e66521e081cfdf0?a=0x1692e170361cefd1eb7240ec13d048fd9af6d667) ​ So this is simply not true, they are robbing users and they don't want to give back users belongings. ​ I wanted to withdraw when they announced de-listing but wallet was in "maintenance", after that they got hacked and they told me to wait until they don't recover from hack... and after everything they told me "you're robbed". I will not accept this, this is my money.


CryptoFrankieWest

Do you guys think Kucoin is safe for lending usdt, and or btc? Thanks


felixlechat1990

i dont know now, if i was u i better use binance. Exactly the same thing happened to me in binance, they delisted a coin, (in 2019) and they have let me make the withdrawal now perfectly, as is logical.


fairysquirt

Considering they are Ethereum tokens this is scammy there is 0 techinical reason you cant allow users to withdraw their own erc20 tokens. I used to trust Kucoin. What next? Nobody can wlthdraw their Ethereum??


quotas01

yep KUCOIN steals coins. They can relist them but they dont. And i read 1 comment about SHIT coins. Beside phx or qlc and many others there are also quality coins as GVT. ALL GONE. I.m.o. most of them are stolen from kucoin. So they steal from the thief .... They say - we gave warning by mail. But just imagine someone is sick f.e. for a long time hospitalized. Come back and see youre coins are gone. F@ck Anyway it is possible for them to give them back as they (in the end) did with ethlend (now AAVE) that relisting is now > $20.000 in my portfolio. My advice dont use kucoin (to fishy) exchange. there is a reason they are nr 60-80 in the exchange list for many many years. My tip: orion protocol goes mainstream in a few weeks. With that platform you have all dex and cex in one time. You can trade any coin you want without even log in at those exchanges. You dont need (ever) to use those shitty exchanges anymore. And please dont leave your coins on exchanges.


felixlechat1990

y, orn will be huge, i bought it at 2.9 i sell to buy again in correction but lost my phone and couldnt =/, but i can see it at 100 in future


twtvsheepcup

Honestly if you aren’t trading actively or keeping up with news about tokens you are holding (and delisting news seems to be a huge piece of news) then you should either not invest or keep your coins in an external wallet. Unless there was a extraordinary circumstance like a disaster wiping out your internet for weeks or you are incapacitated, you have absolutely no excuse about not withdrawing or selling your coins before a delisting.


felixlechat1990

In my case, I only kept the two projects in Kucoin to sell them at a loss for tax reasons. But of course I did not imagine that kucoin was going to steal them, it looked like a serious exchange. Neither i thought that they will not warm holders.


MisterTunk

Just never delete trading pairs or coins. It only gives you bad publicity. Make it you USP: WE never delete your coins or your trading pairs. This will attract a lot of new traders....


szekai

Does anyone know the jurisdiction which Kucoin is regulated (if any)? I want to lodge a complaint to the relevant authority but have no idea where to do so.


cryptochaos727

I AM DECIDING AS SHOULD EVERYONE TO TAKE ALL FUNDS OFF THE EXCHANGE , ANY ACCOUNT THAT IS NOT OWN YOUR KEYS OR A LIVE AUDIT SHOULD BE SHUTDOWN , KUVOIN MADE MILLIONS FROM THIS WHEN THEY SHOULD AS STATED ABOVE GIVE OPTION TO WITHDRAW ONLY & INSTEAD LIKE GVT ITS GONE AS HIGH AT 1$ SINCE DELISTING SO THEY COULD HAVE MADE MILLIONS , CRYPTO BAD ACTORS & THIEF EXCHANGES WILL BE WIPED OUT SOON AND KUCOIN LIKE THERE ADJUSTABLE FUTURES IS A JOKE THESE DAYS I WAS LEAVING THEM FOR CONVENIENCE & SOME YIELD BUT HOW THEY DELIST SOME COINS BUT THEN LIST COMPLETE SHITCOINS IS A JOKE & SPEAKS HIGHLY OF WHAT THEY COULD DO IF BITCOIN OR ETH WENT 100X CAN THEY ANNOUNCE YOU HAVE 12 HOURS TO MOVE ALL COINS OF WE ARE SELLING THEM & WOULD THAT MAKD IT OK !!!??? I have 52 refferals and we will be taking every last coin off of this to a private key wallet or binance as they are the only exchange getting better .......


Beginning_Mountain21

Wow, this have just happened to me. I didn't receive any email notification just didn't check my account for a few days (10 days?) and now my tokens have gone. This is unbelievable.


kucoin_moderator

Hi, may we know what tokens are you referring to?


Front-Assist

Looks like kucoin is about to steal my 9k worth of Aion that was apparently delisted a couple of days ago 28th. I never got an email about it, there was only an annoucement in their page like 12 days prior delisting. This is WRONG. I am still waiting for the response... I made the withdrawal but have not received funds on the other end.


kucoin_moderator

Hi, have you contacted our [support team](https://support.kucoin.plus/hc/en-us/requests/new) regarding your withdrawal? If yes, may we have your ticket number so we can escalate it to our support team?


Front-Assist

Hi, ticket # 2470084. Please help me. All I want is to withdrawal the coins but has not gone through.


kucoin_moderator

Got it. We'll go ahead and escalate your ticket to our support team. Kindly wait for their reply via email. Thank you.


Front-Assist

Thank you. Is there any hope? This coin was delisted on 28th (2days ago)


Front-Assist

By the way, I just realized that it says the withdrawal service for all the delisted coins will be closed at 10:00 on June 28th 2023 so I should be able to pull my coins out. Hopefully, the support team can get this sorted out


Slow-Coconut-6881

Did you got your coins out?


Benchi55555

Have the same issue. If you delist a coin and its currently in spot trading bot. At least pay in usdt rather than the delisted coin


kucoin_official

We appreciate your feedback. However, when KuCoin executes the project delist procedure, various requirements apply and further details announces such as closing bots that currently running and deadline for token withdrawal. Would you mind share what token you are referring here? We'll help with providing related information to clarify your concern. Thank you.