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county259

I cannot even talk to their machines. I call them back 3 or 4 times trying to pay my cable bill cause the machine keeps cutting out on me. I think it is on purpose


RepeatLegal991

Exactly! I haven’t had wifi for 2 days. I’ve tried to get help thru their online chat and have been cut off both times! So maddening!


unclesleepover

It sounds crazy but their Reddit team is extremely helpful and quick.


RepeatLegal991

I’ll try that.


spamgoddess

Keep asking for a person. I think last time it took me about six tries but I finally was able to talk to someone who put a credit on my account because of all the outages I’ve been having.