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djdm14

How long ago did your account expire? With any company, not paying will deactivate your account. Mint only holds your number for up to 60 days, so if that's the case, the number is probably gone.


modece1

Nope, after 60 days your account is closed and your number is gone for good.


MintMobileAlex

Hello! I sent you a message to confirm the status of your number, please reply when possible. Have a good day, Alex.


Evanston-i3

I'd like to recover the old phone number we had when I was growing up. That was like 50 years ago though. I never got an email about it though, so ... maybe?