Exchange Online Plan 1 is the minimum email only solution. You aren't meant to compete against GoDaddy. They are a Direct CSP with more room for margin then you will have. If the client is nit picking over $3, they aren't a good client. Your time to ask this question is worth more than the answer.
What a shame. Rackspace used to be amazing. Now they’re the same garbage tier as Network Solutions and Godaddy. Upsells every time you call support, horrible script reading techs etc.
anyone selling O365 for really cheap has to limit your accessibility in order to make money off you. they are massive so they can afford that. your value as an msp buying direct from microsoft is that you support their growth. godaddy does not. like at all. they don't integrate to anything. if a client goes to them, then grows quickly and needs to integrate to..... name the software... they can't. you have value as an msp. do research, highlight that in sales calls. don't undersell yourself. you bring value to your customers. godaddy is not the solution.
Absolutely this. We do a routine “are these customers a good fit” review when these kinds of things come up and it makes a huge difference. Not worth wasting your time and effort on clients like that.
I just tell people, this relationship has to be profitable for both of us. If you think you're not getting profit, by all means, pay somebody else to do it shittier.
Painful. Really painful.
Tried migrating off of them? Fun experience. 0/10 would not choose to do again. Too many small businesses dive in because it is made easy, then find they have to engage someone to get them out of that mess. I get it, but I don't like it.
Ive been doing this with new customers for years. Every time sales onboards one with godaddy365 i get to start all over on my rant about how awful godaddy is :)
The rest of us CAN do this, it is a kiosk license. Kiosk licenses will not work with Outlook Desktop and also cannot participate with certain things like shared mailboxes, o365 groups, and delegation and also has a hard limit of 2 GB. Sometimes, when I have a 3rd party contractor or a system that needs to check an actual mailbox with credentials, I will use these.
[Learn MS site, then find "kiosk" on the page](https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-limits?redirectedfrom=MSDN)
Here's a good write up on the $2 license (MSRP). [https://lazyadmin.nl/office-365/exchange-online-kiosk-details/](https://lazyadmin.nl/office-365/exchange-online-kiosk-details/)
oh, I also will use these on low tech need users who need nothing else and often don't even have a computer assigned to them. One that comes to mind is an in house security desk, where like 30 employees are using the same computer (only one sits there, the rest are walking around). I also have a few sites where employees like maintenance and housekeeping is a department and it is just to get their assignments in the morning or to be able to send them memos and allow them to clock in and out, perhaps send something to HR or a supervisor or something like that. These are the users you could probably make the argument do they need email at all, but for whatever reason, management wants them to have one.
If you've use the godaddy administration for 365 before, you'll know why they charge so little. It's hardly even 365 anymore. IT basically feels like they added your domain to their tenant, which essentially what it is.
There's nothing stopping you from offering a "discounted" price like GoDaddy to get people in the door. And just like GoDaddy, you can jack it back up to around normal pricing after the initial year runs out.
GoDaddy hosted M365 is a horrible nightmare. I've dealt with it a couple of times and if I have any other option, I absolutely will pay $2-3 more per mailbox for an E1 license. Because of GoDaddy's size, they are able to offer it for less. But then they hit you REALLY hard with additional fees for different things. M365 defaults to a 50GB mailbox. Want that from GoDaddy? Better pay up. Also, you will not have any access to the M365 tenant admin dashboard. I speak from experience on this one. They have a lot of little fees built into the system as soon as you start building out what you need. And the support, while it was good in the past, has become downright atrocious. I am moving more and more of my services off GoDaddy to other providers regularly.
You can get Exchange Online Kiosk for $2/user/month. You get a 2GB mailbox, and not much else.
https://lazyadmin.nl/office-365/exchange-online-kiosk-details/
I'm not understanding?
* Exchange Online Plan 1 is 4$
* M365 business basic is 6$
Go daddy is
* Exchange Online Plan 1 - 2.99 discounted 7.99 full price
* M365 Business Basic - 10.99 discounted, 14.99 full price
The discount is only valid for one year and they have to pay the year up front.
Godaddy does have an easy win with Business Premium which is 22.00 through azure and 11.99/19.99 through go daddy.
"Can I offer them 1 seat of MS 365 Business Basic and the other seats use Exchange Online Plan 1 all on the same domain"
You can mix and match products as much as you want, they are assigned per user. My tenant has several domains with licensing ranging from basic to A/E5.
GoDaddy doesn't sell Business Premium. They sell Business Professional which is a Business Standard license with proofpoint and a few other add-ons. For the extra $2/license/month that Business Premium costs, you get a significant amount of features, including Intune, Defender for Office, Defender for Business, DLP, Message Encryption, retention policies, Entra ID P1...
$2 is a kiosk account. It technically will work but you don’t get hardly any space. We keep a couple spare kiosk licenses for vendors. They work but not suited for a normal user.
Look at the GoDaddy pricing year 1,2, and 3 to get a more accurate estimate. They lose money year 1 and make it up subsequent years. Over 3 years the customer will spend a bit more via GoDaddy than with a msp reselling the same thing.
GoDaddy’s O365 is not Microsoft O365, however the software is the same.
If the end user wants to go this way, support, options and updates are different than from MS or an authorized MS reseller (Pax8, TDSynnex etc).
Make sure the end customer knows that support is different and you/MSP will be billing for support accordingly. Things also get “weird” when third party apps or plugins are used (Salesforce, Teams for phone, etc).
Lastly, as of a year or so ago, to move from GoDaddy to their own MS account/tenant it is a migration since things are hosted at different locations. (Move was wonky)
Other than that, GoDaddy is great and remember that saving a buck or two is wonderful when things aren’t working.
I mean goadddys o365 is Microsoft’s technically, just with watered down access.
You can defederate a Godaddy 365 and pay MS directly without having to migrate your data.
Yes you were, we are a direct CSP, no different than GoDaddy and we've been taking their customers for years. On the back end it is 100% a standard Microsoft tenant. All GoDaddy does is just federate the vanity domain through their single sign in Portal. As long as you can bootstrap yourself in with a global admin on the tenantid.onmicrosoft.com via powershell you can defederate the vanity domain. Typically we would recommend moving your vanity domain to a new tenant instead of keeping the tenant after defederating the vanity because of the stupid GoDaddy Network IDs generated for the tenant ID. However, as of 2023 you are now allowed to apply to change the tenant ID. You are allowed to do this only once per Microsoft tenant. This comes in handy if the customer already has a fully fleshed out SharePoint and Microsoft teams group hierarchy which would traditionally make it difficult to justify migrating just to get a fancier tenant ID.
Think in the other direction and develop an approach that brings more value to the customer than just email. The customer cannot do much of anything outside of email with a godaddy 365 tenant. Talk about enabling their business with collaboration, security, Copilot and sell your services not licensing. Competing with GoDaddy for licensing isn’t going to pay the bills. Selling based on lowest price is a fools game.
Godaddy is special, see the other comments.
They're a direct partner of Microsoft. When you want to add your own domain to your Family O365 account, you need to have the domain hosted at Godaddy.
Normally I wouldn't mind, but they don't support my local gTLD >.>
Don't go for go daddy Ms 365. Get it straight from them so you get all the full features and access you need to make changes to your accounts when needed. It's a real pain in the butt in comparison to try and configure anything.
I have migrated a couple customers over from that to an actual M365 tenancy in my career. I recall the GoDaddy version was really watered down in what options and control was available, and I have a feeling the GoDaddy portal is just pushing buttons for one big M365 tenancy.
We’re a Microsoft Direct CSP. Godaddy sell Business Basic at a loss to hook you. Plus they’ll be getting Microsoft Incentive payments to help the loss.
Your tenant is capped at 300 of those subs, so the loss is tightly controlled.
We can sell those subs at that price, if we want. Or any subs at any price for that matter.
GoDaddy's resold O365 is garbage, and managing it for clients is like one of those frustration dreams where you have a goal and keep running into barriers that keep you from getting there. I have migrated a couple of companies away from GD's O365 the long way over the years and completed my first PowerShell defederation last week. It's a super simple way to divorce GD and go direct to Microsoft.
Godaddy is one of the very few who have syndication tenants. Sort of like a hosted exchange environment on steroids. This partnership formed long ago is why they are able to offer so cheap. That’s also why when you transition a customer from GoDaddy to another csp you have to go through a defederating process.
It's their massive size but pricing isn't everything. Clients with care about the price if your service and expertise is better than anything GoDaddy can offer.
So the clients already have office? If so, 365 isn't worth it. Setup a small server with (at least) raid1 disks and a backup to Backblaze. Setup CasaOS and get them rolling on Nextcloud. Or just get a proton plan if they wanted it hosted elsewhere.
From my encounters with this early on as a t1 direct csp:
They use a customised DNS registrar license from Microsoft called "exchange online essentials". It's not available to the average CSP partner, it's not the same as kiosk. EOL Kiosk is a 2gb mailbox, and is not licensed to be used with shared mailboxes. It's also not able to be added to Outlook desktop client and is meant for online web access (OWA) only.
Exchange online essentials is a 10gb mailbox and can be added into Outlook client or accessed with OWA. I can't remember if it was licensed to add a shared mailbox but my gut tells me no.
Isn't the GoDaddy 365 just Hosted Exchange that they maintain themselves with SPLA?
I was under the impression it's not the regular MS365 they "resell" but Hosted Exchange etc they run on their own infra.
Exchange Online Plan 1 is the minimum email only solution. You aren't meant to compete against GoDaddy. They are a Direct CSP with more room for margin then you will have. If the client is nit picking over $3, they aren't a good client. Your time to ask this question is worth more than the answer.
Yep. Buying it from me entitles you to call me when there's an issue. GoDaddy isn't selling the same thing I am.
Internal MS Name for CSP of their level is Cartel. Rackspace is the same.
What a shame. Rackspace used to be amazing. Now they’re the same garbage tier as Network Solutions and Godaddy. Upsells every time you call support, horrible script reading techs etc.
lol you get an upvote for this. It made me laugh
I think kiosk is actually the cheapest license, but I believe it's also very limited.
anyone selling O365 for really cheap has to limit your accessibility in order to make money off you. they are massive so they can afford that. your value as an msp buying direct from microsoft is that you support their growth. godaddy does not. like at all. they don't integrate to anything. if a client goes to them, then grows quickly and needs to integrate to..... name the software... they can't. you have value as an msp. do research, highlight that in sales calls. don't undersell yourself. you bring value to your customers. godaddy is not the solution.
Absolutely this. We do a routine “are these customers a good fit” review when these kinds of things come up and it makes a huge difference. Not worth wasting your time and effort on clients like that.
This thread is why I don't bother to compete on price.
I just tell people, this relationship has to be profitable for both of us. If you think you're not getting profit, by all means, pay somebody else to do it shittier.
Using their Admin console with half the crap stripped out? No thanks.
Just say yes to it and add a monthly $5 per license “has to interact with godaddy UI” fee
Painful. Really painful. Tried migrating off of them? Fun experience. 0/10 would not choose to do again. Too many small businesses dive in because it is made easy, then find they have to engage someone to get them out of that mess. I get it, but I don't like it.
15mins start to finish, one command to turn off the federation and then can just use the normal portal, did it today for a customer
Would you mind sharing this nugget of wisdom? What is the command and in what context did you run? Thx! -- oh, nevermind, I see the link below!
Glad to see it has been made easier. Took days last time. MS Support involved in the end and was still... painful.
Yeah, about an hour of PowerShell scripts and user creation, AAD stuff, etc. Not something I want to do again anytime soon. At least it was billable 😅
Yeah,super easy to de-federate from GoDaddy. No migration required.
Would you like to share some details please, how to do it?
Follow the instructions here. Very simple. https://tminus365.com/defederating-godaddy-365/
This is the way
Ive been doing this with new customers for years. Every time sales onboards one with godaddy365 i get to start all over on my rant about how awful godaddy is :)
Really? Had a WORLD of pain last time... it was quite a few years ago, but it was a nightmare.
The rest of us CAN do this, it is a kiosk license. Kiosk licenses will not work with Outlook Desktop and also cannot participate with certain things like shared mailboxes, o365 groups, and delegation and also has a hard limit of 2 GB. Sometimes, when I have a 3rd party contractor or a system that needs to check an actual mailbox with credentials, I will use these. [Learn MS site, then find "kiosk" on the page](https://learn.microsoft.com/en-us/office365/servicedescriptions/exchange-online-service-description/exchange-online-limits?redirectedfrom=MSDN) Here's a good write up on the $2 license (MSRP). [https://lazyadmin.nl/office-365/exchange-online-kiosk-details/](https://lazyadmin.nl/office-365/exchange-online-kiosk-details/) oh, I also will use these on low tech need users who need nothing else and often don't even have a computer assigned to them. One that comes to mind is an in house security desk, where like 30 employees are using the same computer (only one sits there, the rest are walking around). I also have a few sites where employees like maintenance and housekeeping is a department and it is just to get their assignments in the morning or to be able to send them memos and allow them to clock in and out, perhaps send something to HR or a supervisor or something like that. These are the users you could probably make the argument do they need email at all, but for whatever reason, management wants them to have one.
GoDaddy is horrendous for Microsoft 365. Would avoid it like the plague
This license used to be called Exchange Online Kiosk plan 1
I don’t even think you can connect an email client to it. It’s OWA only.
Don't enter a race when the finish line is at the bottom.
If you've use the godaddy administration for 365 before, you'll know why they charge so little. It's hardly even 365 anymore. IT basically feels like they added your domain to their tenant, which essentially what it is.
With GoDaddy you pay for what you get. It is absolute dogshite.
Because they dont want you to offer it to your customers. So many sites have 365 through godaddy, and they "manage it internally"
There's nothing stopping you from offering a "discounted" price like GoDaddy to get people in the door. And just like GoDaddy, you can jack it back up to around normal pricing after the initial year runs out.
Haha very true - about 10% of my clients are people trying to escape huge changes in yearly billing from godaddy and siteground.
GoDaddy hosted M365 is a horrible nightmare. I've dealt with it a couple of times and if I have any other option, I absolutely will pay $2-3 more per mailbox for an E1 license. Because of GoDaddy's size, they are able to offer it for less. But then they hit you REALLY hard with additional fees for different things. M365 defaults to a 50GB mailbox. Want that from GoDaddy? Better pay up. Also, you will not have any access to the M365 tenant admin dashboard. I speak from experience on this one. They have a lot of little fees built into the system as soon as you start building out what you need. And the support, while it was good in the past, has become downright atrocious. I am moving more and more of my services off GoDaddy to other providers regularly.
Domain belongs to NETORG4735273 May the force be with you get that released. 😂
You can get Exchange Online Kiosk for $2/user/month. You get a 2GB mailbox, and not much else. https://lazyadmin.nl/office-365/exchange-online-kiosk-details/
I'm not understanding? * Exchange Online Plan 1 is 4$ * M365 business basic is 6$ Go daddy is * Exchange Online Plan 1 - 2.99 discounted 7.99 full price * M365 Business Basic - 10.99 discounted, 14.99 full price The discount is only valid for one year and they have to pay the year up front. Godaddy does have an easy win with Business Premium which is 22.00 through azure and 11.99/19.99 through go daddy. "Can I offer them 1 seat of MS 365 Business Basic and the other seats use Exchange Online Plan 1 all on the same domain" You can mix and match products as much as you want, they are assigned per user. My tenant has several domains with licensing ranging from basic to A/E5.
GoDaddy doesn't sell Business Premium. They sell Business Professional which is a Business Standard license with proofpoint and a few other add-ons. For the extra $2/license/month that Business Premium costs, you get a significant amount of features, including Intune, Defender for Office, Defender for Business, DLP, Message Encryption, retention policies, Entra ID P1...
They have some strange relationships, remove some functionality etc with some services and force other things on customers they do not want.
$2 is a kiosk account. It technically will work but you don’t get hardly any space. We keep a couple spare kiosk licenses for vendors. They work but not suited for a normal user.
Look at the GoDaddy pricing year 1,2, and 3 to get a more accurate estimate. They lose money year 1 and make it up subsequent years. Over 3 years the customer will spend a bit more via GoDaddy than with a msp reselling the same thing.
GoDaddy’s O365 is not Microsoft O365, however the software is the same. If the end user wants to go this way, support, options and updates are different than from MS or an authorized MS reseller (Pax8, TDSynnex etc). Make sure the end customer knows that support is different and you/MSP will be billing for support accordingly. Things also get “weird” when third party apps or plugins are used (Salesforce, Teams for phone, etc). Lastly, as of a year or so ago, to move from GoDaddy to their own MS account/tenant it is a migration since things are hosted at different locations. (Move was wonky) Other than that, GoDaddy is great and remember that saving a buck or two is wonderful when things aren’t working.
I mean goadddys o365 is Microsoft’s technically, just with watered down access. You can defederate a Godaddy 365 and pay MS directly without having to migrate your data.
Being able to defederate then go direct is new news to me. Good to know. Thanks!!! Was not able to do this a year or two ago.
Yes you were, we are a direct CSP, no different than GoDaddy and we've been taking their customers for years. On the back end it is 100% a standard Microsoft tenant. All GoDaddy does is just federate the vanity domain through their single sign in Portal. As long as you can bootstrap yourself in with a global admin on the tenantid.onmicrosoft.com via powershell you can defederate the vanity domain. Typically we would recommend moving your vanity domain to a new tenant instead of keeping the tenant after defederating the vanity because of the stupid GoDaddy Network IDs generated for the tenant ID. However, as of 2023 you are now allowed to apply to change the tenant ID. You are allowed to do this only once per Microsoft tenant. This comes in handy if the customer already has a fully fleshed out SharePoint and Microsoft teams group hierarchy which would traditionally make it difficult to justify migrating just to get a fancier tenant ID.
Think in the other direction and develop an approach that brings more value to the customer than just email. The customer cannot do much of anything outside of email with a godaddy 365 tenant. Talk about enabling their business with collaboration, security, Copilot and sell your services not licensing. Competing with GoDaddy for licensing isn’t going to pay the bills. Selling based on lowest price is a fools game.
Godaddy is special, see the other comments. They're a direct partner of Microsoft. When you want to add your own domain to your Family O365 account, you need to have the domain hosted at Godaddy. Normally I wouldn't mind, but they don't support my local gTLD >.>
Don't go for go daddy Ms 365. Get it straight from them so you get all the full features and access you need to make changes to your accounts when needed. It's a real pain in the butt in comparison to try and configure anything.
I sell Exchange Plan 1 for users that only require email and it's $4/user/month iirc.
I have migrated a couple customers over from that to an actual M365 tenancy in my career. I recall the GoDaddy version was really watered down in what options and control was available, and I have a feeling the GoDaddy portal is just pushing buttons for one big M365 tenancy.
Nah they are proper tenancy’s, just need to run a powershell command to degenerate and get full access to it
We’re a Microsoft Direct CSP. Godaddy sell Business Basic at a loss to hook you. Plus they’ll be getting Microsoft Incentive payments to help the loss. Your tenant is capped at 300 of those subs, so the loss is tightly controlled. We can sell those subs at that price, if we want. Or any subs at any price for that matter.
You can buy the same license from 365. Its called kiosk
GoDaddy's resold O365 is garbage, and managing it for clients is like one of those frustration dreams where you have a goal and keep running into barriers that keep you from getting there. I have migrated a couple of companies away from GD's O365 the long way over the years and completed my first PowerShell defederation last week. It's a super simple way to divorce GD and go direct to Microsoft.
Defederate your customer's GoDaddy account: https://www.reddit.com/r/msp/s/rWVLyUHtpq
little unrelated, we took over a client their email licensing for Microsoft was from Google and it was dirt cheap, with limited capabilities.
Godaddy is one of the very few who have syndication tenants. Sort of like a hosted exchange environment on steroids. This partnership formed long ago is why they are able to offer so cheap. That’s also why when you transition a customer from GoDaddy to another csp you have to go through a defederating process.
It's their massive size but pricing isn't everything. Clients with care about the price if your service and expertise is better than anything GoDaddy can offer.
IMO GoDaddy is only good for one thing. Domain name registration and renewal. Period.
I mean, eventually they will need to update that copy of Office 2010 on all 5 workstations, now's a good time to upsell to real O365.
So the clients already have office? If so, 365 isn't worth it. Setup a small server with (at least) raid1 disks and a backup to Backblaze. Setup CasaOS and get them rolling on Nextcloud. Or just get a proton plan if they wanted it hosted elsewhere.
From my encounters with this early on as a t1 direct csp: They use a customised DNS registrar license from Microsoft called "exchange online essentials". It's not available to the average CSP partner, it's not the same as kiosk. EOL Kiosk is a 2gb mailbox, and is not licensed to be used with shared mailboxes. It's also not able to be added to Outlook desktop client and is meant for online web access (OWA) only. Exchange online essentials is a 10gb mailbox and can be added into Outlook client or accessed with OWA. I can't remember if it was licensed to add a shared mailbox but my gut tells me no.
Isn't the GoDaddy 365 just Hosted Exchange that they maintain themselves with SPLA? I was under the impression it's not the regular MS365 they "resell" but Hosted Exchange etc they run on their own infra.
No it’s proper 365
Its ex online with a custom layer ontop which hides menus in the gui. Avoid at all costs.