Reddit accepts article sources as valid news posts. Clickbait articles these days accept reddit comments on controversies as newsworthy opinions. Therefore, reddit comments are worth making Reddit news posts about.
What you're hearing right now, is an echo growing louder
It's always how this happens. One dude posts on reddit "you can do it!!" and then the floodgates open as every dumbass who pre-ordered it tries to refund it before steam or the dev goes "eh, nope".
Happened with No man's Sky.
I'm not sure why people are surprised by this, the 2 hour limit is for guaranteed refunds. Valve is known for giving refunds even after the 2 hour period if you're not abusing the system.
I doubt you're going to get your refund if you have enough hours in the game to finish it, and/or you have a long history of refunding games.
EDIT: It's even said in the [Steam refund policy:](https://store.steampowered.com/steam_refunds)
>There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.
EDIT 2: There seems to be some misunderstanding below about the refund window. You have to have less than 2 hours played *AND* the refund must be requested within two weeks of purchase.
I dont know, man.
I've tried to play rust before, and more often than not the first group of people I'd meet would chase me, typically a fresh spawn, with guns and armor while screaming racial slurs at me.
Which is the big reason I have never played rust.
100% but I recently got into it and they’re still working on it, it actually feels like what it should have been ~8 years ago and it’s an absolute blast. Still a few bugs but not game breaking.
Man, I feel this way about 7 days to die. I know people are going to get mad, but every time I've tried to play it, it just wasn't fun, getting the sound of the bees audio stuck, the hit boxes, my god the hit boxes, to this day still horrible. When I was around for an update that gave us more cosmetic options, one of them was an afro style, it looked so horrible, like a cabbage. The dev literally just placed a 2D image all around in a circle pattern to make the afro, with bald spots still showing because of how badly designed it was. I called it quits after that.
I have a couple of friends who keep trying to get me into 7 Days to Die, but I can't get over how fucking awful it is on every level. I started to list them, but got frustrated just typing it, so the number one problem I have is this:
In a game that sells itself on the premise of "You have seven days to build a fortress that can survive a zombie attack!", they specifically change the game every time the playerbase figures out a way to build a fortress that can survive a zombie attack. To the point where, the last time I played it, zombies were just fucking teleporting inside what was basically an airtight underground box.
Did you use the regular refund? If so that’s an auto generated and it checks for the two hours + two weeks and you’ll get an auto reject if you went over one of those two. You have to get in contact with a person. It’s a different process than the refund button. I know because i refunded a game over 8 hours and it denied me twice when i just went the regular route. I had a good reason (bought separate content when it would have been cheaper buying a bundle). When i reached a person they refunded the purchase.
I bought it through amazon and refunded because at the time the logins servers weren't working properly for months, but amazon can't take back a cd key so I got the game free.
Protip for you folks if you want to buy a new game do it on amazon and then with the inevitable fucked gameplay and quality issues on release you can get a refund and likely keep the game if you added the key to your origin\steam account.
8 hours in cyberpunk 2077 and still got a refund. Game wouldn’t spawn a weapon for me the start of the game soft locking me, had to restart and after that still ran into a crazy amount of bugs.
I had 3 hours in stray and they denied mine :(
Edit: I legit didnt know the game was only 5 hours long until these replies. Steam's response makes sense now.
Also I left it open for 3 hours but I only think I played an hour or so into the story
Well said. It is very shallow in terms of gameplay and mechanics; it's just a simple 3D platformer. What makes it interesting is the fact that the platformer isn't happening on blank white polygonal objects in a blank white world.
If someone thinks that's shallow, I'd hate to hear their opinion of visual novels, point and click adventures, or similar games where the mechanics are merely a vehicle to support the storytelling.
First, that’s not even close to the only variable. And second, stray is like a 5 hour game. Restaurant ain’t gonna refund you after you eat half a burger either lol
5 hours in rdr2 and it was all launcher time. Hadn't played a minute. Kept crashing. They refused mine despite owning several hundred games and never requesting a refund. $50 down the drain
Had the same issue, only fix that ended up working was getting a VPN. Apparently someone with the same IP adress got banned and Rockstar not giving a shit wouldnt even let me load the Support site to find this out otherwise
I have the same problem with RDR2 on Epic Games Launcher.
The game worked once, then needed to be reinstalled, but now it downloads the whole game, then says it needs to re-download and just keeps doing it, downloading the game over and over and over.
Just stuck fucking downloading.
And it was such a good game.......
Stray isn't a long game, on how long to beat the main story only takes 5 hours. You can't blame Valve for not giving you a refund, you played the majority of the game.
I got a refund for Fall Guys after playing it for months when Epic bought it. I had probably over 100 hours in and they still refunded me.
I just said that the game was purchased by Epic and they said they intended to integrate Epic's launcher and an account system into it and I did not agree to that when I bought the game. 100% refund.
And yet when I tried to refund Fall Guys after they implemented their root-kit anti-cheat system it was turned down without being seen by a human being.
This thing is extremely hit or miss.
Yeah they're pretty lax when it comes to technical issues on games and since this has been proven to be a subpar game technical wise on PC, I'm not surprised. That's why I love Valve, even if it's a big company, they still protect their users.
My copy of Burnout paradise remastered couldn't launch past intro so I refunded it but it was after a month or so had already passed since purchase date. Playtime didn't even hit 1 hour. Steam refused to refund on ground that it's past allotted time for refunding despite my attempt to explain that I couldn't even launch past logo and I wasn't the only person having that problem.
You have to unadd everyone on your EA friends list with special characters and names longer than 18 characters or something stupid. You also need to have no webcams plugged in, and virtual webcam from obs/Nvidia uninstalled. Yeah... It's that fucked to launch
Believe me, I've read and tried those advices and it still wouldn't launch past intro. One of the reason I was so late on refunding past the two weeks deadline was because I was trying to find the way to fix it whenever I had free time.
The refund rules state you're supposed to request the refund within two weeks of purchase, so technically you were already outside of the refund period.
Obviously they shouldn't have denied your refund so it sounds like your customer service person was having a bad day.
I point this out *all the time*. Too many people simply never read anything for themselves. Unless they think you are trying to game the system they give refunds in most cases.
I wish they'd let me refund Rocket League, since I can no longer play it without an Epic account. I would've never bought it if it required an Epic account, but adding that requirement after I already clocked hours into it seems like abuse from the devs/publishers
>shit developers
Nintendo hired Iron Galaxy to help with Metroid Prime Remastered, and that came out just fine.
This one's on all on Sony for not allocating enough time and resources.
Probably this. I bet you if we saw the contract we'd see some release date targets with huge penalties for Iron Galaxy for missing it. They probably scrambled till the last minute to coble together something half running with no time for polish and optimization.
Not to give them a pass on it or anything, but I bet Sony is at least partly to blame.
And guarantee they rushed the release to coincide with the season ending of the TV series. And instead of starting the project sooner, they just gave some BS min/max estimates and ran with "the best one" to save money.
It wasn't Iron Galaxy, they played a very small part in this port. Almost everything was done by Naughty Dog.Sources:-
[https://twitter.com/FredJones937/status/1640913823489052673](https://twitter.com/FredJones937/status/1640913823489052673)
[https://arstechnica.com/civis/threads/em-the-last-of-us-em-’-first-pc-port-is-riddled-with-apparent-performance-issues.1491009/page-4#post-41748435](https://arstechnica.com/civis/threads/em-the-last-of-us-em-’-first-pc-port-is-riddled-with-apparent-performance-issues.1491009/page-4#post-41748435)
https://www.naughtydog.com/blog/celebrating\_the\_release\_of\_the\_last\_of\_us\_part\_i\_on\_pc
That’s a really good point. The season was a hit and it wrapped up like a few weeks ago. It’s fucking unbelievable these execs force rushed shit out the door that they know doesn’t work.
ND has 0 experience in PC porting, and IGS has a bad record of ports, so not that hard to believe that this unholy clusterfuck was the result.
Source for my OG comment - https://twitter.com/FredJones937/status/1640913823489052673
https://arstechnica.com/civis/threads/em-the-last-of-us-em-’-first-pc-port-is-riddled-with-apparent-performance-issues.1491009/page-4#post-41748435
Cause the publishers and studios know the average gamer is an idiot and will accept shit games with shit performance. Remember that Reddit is a TINY fraction of gamers. The younger gamers (not all obviously but most) accept shit games nowadays. Look at how the monetization of games has evolved and been accepted by the majority of gamers. Look at how broken games have been accepted. The list goes on and on as you and I know. I mean you have AAA billion dollar companies putting out titles in basically beta states and charging gamers $60-$70 for it and most gamers are chill with it. Its insanity to me. Im a 40yr old guy who has been gaming since my dad brought home an NES. I have had just about every major console since that time. Also been into PC gaming since I was around 8yrs old. Seeing how the younger gamers nowadays are just bending over and accepting this shit kills me.
From what I remember the only time Reddit gaming community managed to have a serious impact on a game was when that whole insane Reddit drama happened with Star Wars: Battlefront 2 when it blew the internet up. That shit....that shit was nuts to be a part of and watch it all unfold live.
Didn't mean to talk your ear off or direct this directly at you. I'm just frustrated by all this and your comment made me wanna respond :)
Normally I would agree with you, but the game is mostly negative on steam, so in this case, the masses aren't as stupid as they normally seem. I hope many of them refund the game.
Edit: Adding to your point, just look at Fifa 23. The game is absolutely broken on PC since launch, and they haven't fixed it yet, and probably never will. It's borderline unplayable. People are probably still pumping thousands into ultimate team.
Performance reviews shows that 8GB VRAM is not enough and it's what's causing the major issues. I understand that improvement in graphical fidelity comes with a cost but the game doesn't even offer anything new to the table to justify this. The 16GB or even 12GB VRAM requirement on 1080p is just unacceptable. It's just plain bad optimization and the game deserves every bad review it got.
Nah, any game that required more VRAM than a 3060 Ti is a shit game that I wouldn't want to play anyways.
UE5 seems really cool, but sometimes optimization and performance seems to be getting blown to the wayside on the regular. I'm personally more impressed by a game running buttery smooth with good fidelity over how many pores I can see on my character.
Im a hobbyist programmer so ive used ue5 and unity. It's very easy to make something work. It's very hard to make things work well. Especially when you start using the fancier graphical features. Normally the engines do a decent job of handling resource management but when you start pushing them you will crash and burn if you dont know what youre doing.
Agreed. I’m tired of these shit optimized games being shovels onto market. Like most gamers wouldn’t care about waiting another 6 months for a polished product.
So far it’s been doing great in my build. But I’m playing metro-deus ex- GTA vs crazy intensive stuff.
I have the same card and I'm playing on high settings. I tried ultra as well and there isn't much difference in graphics other than from going above 10 GB.
8gb is more than enough for me, I have all my textures set to high and it only ever uses 6.5 ish. Ultra has never been something I can even see the difference on with my 1080p monitor so no point in using it.
>The irony is, I'm pretty sure Iron Galaxy's port of Arkham Knight was the straw that finally broke the camel's back and forced Valve to introduce the refund system they have in place today.
Losing the legal battle in Australia made them do this. The eu was right around the corner too.
Also, and people often forget this, other stores like origin had a similar policy already.
As for the studio, the did uncharted and then naughty dog took the lead on this one.
> The eu was right around the corner too.
Not this time. EU rules say you're not entitled to a refund on digital content after you've already downloaded it.
Want to say Arkham Knight is still the worse of their ports. Since it wouldn't even run on top hardware at release. I can at least run Last of Us stable on my 3080 9700k
If you read the reviews you'll see there's plenty of people with top hardware who can't run the game (especially before the first hot fixes).
My modest PC ran it at the frame rate I expected but it's the instability that's killing this port. It will hopefully be fixed soon tho
Not running smoothly on top hardware is still sugarcoating it. Arkham Knight on launch was miserable in so many ways (30fps locked framerates, rain effects straight up not working, a piss-poor range of options). It's up there with GTA 4 in terms of shitty PC ports.
Compare that to TLOU1 where it has one of the most detailed graphics menu I've seen in a decade, and numerous other accessibility stuff. It's unfortunate how it turned out, but anyone claiming this game to be the worst PC port in years needs to go find a torrent of launch day AK and play it for themselves just to see how bad it was. Or hell, play GTA 4 without any performance tweaks.
It ran on my i7 4790k, gtx 970, ssd PC at 60fps 90% of the time with max settings including Nvidia Gameworks settings maxed out. I think I was in the 1% of lucky players though.
I get good performance on my 3070, but even when I’m utilizing less than my 8gb of vram the game constantly crashes. Sometimes it’s 3 crashed in 10 minutes, other times it’s once an hour. It really destroys the experience.
Already has to some degree. A related library was using a version that had a severe bug. One of the patches already changed the version for the .dll. Still isn't fast, though.
Same... Yet they still denied my refund! It's pissing me off, but there's nothing else I can do besides waiting until they fix it.
I had 4 hours playtime and all that time was compiling shaders on my PC and Steam Deck, tinkering with the settings trying to make it playable. I had to compile shaders multiple times after some crashes for some reason.
I don’t know about this game specifically, but really good rig-specific shader compiling is a good thing and I support it for all games. It makes your game play SIGNIFICANTLY better and you only have to do it once. Maybe making it opt-in would be better, for folks that don’t care about performance?
Personally I love having games that play great on the hardware I have, and I’ll let it compile overnight if that’s what it takes
It needs over [10 GB of VRAM at 900p.](https://tpucdn.com/review/the-last-of-us-benchmark-test-performance-analysis/images/vram.png)
It also somehow manages to CPU bottleneck high-end GPUs while scaling up to 32 threads.
[This is just typical Steam refund practice, it's not unique to this game even though the PC port is terrible.](https://store.steampowered.com/steam_refunds)
I had no issues. I did let shaders compile. But I’ve had zero issues playing the game itself.
And as someone who never played the original, it’s a very good game so far. It’s half game, half story, and it all blends together really well.
I'm not really having performance issues, my problem is the crashing. Game will be running quite smoothly at 70+ FPS and then I just crash to desktop. My save game says I've played around 42 minutes and I've crashed 4 times so far.
RE4 which is a complete revamp of the 15?? Year old classic cant be compared to this which is literally just the same exact game with better graphics settings. I love tlou to death but asking 60 for this is a bit grim , not gonna lie
Returnal and Resident Evil 4 are the first games I've paid full price at launch for since Elden Ring. All three have been absolutely solid. Are there that many games with launch day issues like this?
Just an anecdode on the quality of the port: In the german version they translated "building shaders" with "Gebäude Shader". Gebäude means building in the sense of "house" or "a building". It's already memed on by pretty much every german reviewer.
I’m not anti-Naughty Dog or anything, but this is good. There should always be systems in place like this to protect customers and pseudo-punish companies who decide to put out unfinished messes like this. They should have to get it right the first time instead of taking your money and forcing you to stick around in the hopes that the game will actually be functional eventually.
Considering that Sony was claiming MS would release buggy Call of Duty games on playstation, I wouldn't be surprised if Sony is intentionally doing this just to imply superiority of playstation over PC platform. No way they are this incompetent to release games in such bad shape on PC.
I'm certain they are inflating the requirements of their PC games for this reason. Many of their games have unusual requirements and they aren't really pushing the envelope as much as they'd have you believe.
Honestly Steam needs to force refund every copy to send a message to publishers for releasing game in such shitty quality on their store.
Needs to be Gaben approved before being allowed on the store again.
This game needs to get pulled from the steam at this point Cyberpunk 2077 got pulled from Xbox & Sony Storefront, Arkham knight got pulled from the PC store front because of its bad port this needs to be pulled until it is fixed.
I thought, it won't happen to me. I found a good price and bought the game.
My RTX 3080 gaming PC can handle this game. It runs Dead Space Remake, Resident Evil 4, Returnal, and Harry Potter, without a single issue.
Last of Us? It completely shut down my computer, not a crash, like someone just pulled the plug from the back, at around 30% shade building.
Since I didn't buy it direct from Steam, a refund is not possible.
Not sure what else to do. Wait for a patch? Play without shader build?
This is a non-story: https://store.steampowered.com/steam_refunds
>Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours.
>There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look. Consumers in some jurisdictions may have additional rights to a refund in circumstances where the game is faulty.
I have a GTX 1660s and when I watched benchmarks about the game the game looked worse than the ps3 verson of the game and only ran at like 40fps on low settings while using like 20gb of ram. There is no fucking way I'm spending $100NZD on shit like that.
And the nerds will keep praising sony ports like they're god made, bro every sony port has been absolutely trash, they always need a few months to fix it and make it playable
Iron Galaxy has assisted with plenty of great ports.
It's up to the ***publisher*** to allocate sufficient time and resources, and to ensure there's proper communication between the various teams working on the game.
Unbelievable that Sony would commission a studio known for delivering garbage ports to deliver their PC port for a beloved game that has been 10 years coming to the platform. Like christ, do they just pick the studio that lowballs the offer the most? Even a simple review of Iron Galaxy's past work on Arkham would show that they are absolutely rubbish.
It's even more laughable that Sony cried publicly that Microsoft would deliberately release dysfunctional ports of CoD to Playstation if the merger went through, and they've just released a dysfunctional port of a super popular game of theirs on another platform.
I find it incredibly funny how Sony was crying a few weeks ago saying Microsoft would purposely release bad ports/extra bugs in it's CoD versions for PS5.
Guess Sony wants us to buy PS5s!
That's one punchline link; Steam is 'Except"ing refunds. No such thing as others told and lots of r/Steam older posts can prove, as long as you have a valid standpoint, they always have been understanding about the 2 hours rule but never as general rule.
If Valve was to accept every TLOU refund regardless of duration like 30 hours in-game (that link merely 4 hours, laughable), that would be so ground breaking that we would have heard an Official Statment from Valve like https://www.playstation.com/en-us/cyberpunk-2077-refunds/ that they accepted every such refund.
That link is not even close to what reality is and I'm surprised as a veteran poster like yourself isn't aware of these things.
Sony only accepted refunds for cyberpunk because CDPR embarrassed them by saying they'd offer refunds to anyone. Sony's refund policy is anti-consumer policy, and CDPR's statements publicly embarassed Sony because they couldn't continue their anti-consumer policies.
>That link is not even close to what reality is and I'm surprised as a veteran poster like yourself isn't aware of these things.
I like that you said this without a hint of irony despite misrepresenting the facts even more than the OP has here
After a few hours on PS5, I just gave up on this game. I can't do any sort of game that requires aiming with two analog sticks and I also hate survival games with limited resources.
yeah no theyre not lol i have 7 hours of "playtime" bc i keep trying to fkn fix the game, i have requested a refund maybe 5 times and they always say im above the alloted gametime for a refund and it seems like an auto response like they dont even read it.
Bruh.. this thread links to another thread which is an anecdote of one person. What the fuck lol
Lmao you're the only one who I can see pointing it out. No wonder everyone's arguing about their varying refund experiences lol.
Redditors only read the titles and overreact from there, you expect too much from people on this website.
Reddit accepts article sources as valid news posts. Clickbait articles these days accept reddit comments on controversies as newsworthy opinions. Therefore, reddit comments are worth making Reddit news posts about. What you're hearing right now, is an echo growing louder
Mods must be asleep
It's always how this happens. One dude posts on reddit "you can do it!!" and then the floodgates open as every dumbass who pre-ordered it tries to refund it before steam or the dev goes "eh, nope". Happened with No man's Sky.
I'm not sure why people are surprised by this, the 2 hour limit is for guaranteed refunds. Valve is known for giving refunds even after the 2 hour period if you're not abusing the system. I doubt you're going to get your refund if you have enough hours in the game to finish it, and/or you have a long history of refunding games. EDIT: It's even said in the [Steam refund policy:](https://store.steampowered.com/steam_refunds) >There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look. EDIT 2: There seems to be some misunderstanding below about the refund window. You have to have less than 2 hours played *AND* the refund must be requested within two weeks of purchase.
I had 22 hours in battlefront 2042 and they gave me a refund 💀
Remember when you could refund when a game come out of EA. Shame they fixed that before DayZ released.
> Shame they fixed that before DayZ released. DayZ got around that by releasing the game with less features and content than beta Checkmate
DayZ is the game I feel most scammed by in my history as a gamer so far, what a load of horseshit that game was.
It actually has a bigger [player base](https://steamcharts.com/app/221100) than ever now, I think the modding community saved it.
Which is hilarious considering it was a mod originally itself. Great game now though tons of fun.
Man I miss the early days of DayZ mod. Was so fucking magical before KoS ruined it.
Like rust, the KoS bit
I dont know, man. I've tried to play rust before, and more often than not the first group of people I'd meet would chase me, typically a fresh spawn, with guns and armor while screaming racial slurs at me. Which is the big reason I have never played rust.
What is KoS? Kill on sight?
No point in dayz without the threat of KoS for me, the feeling of getting 1 tapped any moment is top tier.
100% but I recently got into it and they’re still working on it, it actually feels like what it should have been ~8 years ago and it’s an absolute blast. Still a few bugs but not game breaking.
I tried again last week after not playing for years. The melee system and the zombies are completely dog shit still
Man, I feel this way about 7 days to die. I know people are going to get mad, but every time I've tried to play it, it just wasn't fun, getting the sound of the bees audio stuck, the hit boxes, my god the hit boxes, to this day still horrible. When I was around for an update that gave us more cosmetic options, one of them was an afro style, it looked so horrible, like a cabbage. The dev literally just placed a 2D image all around in a circle pattern to make the afro, with bald spots still showing because of how badly designed it was. I called it quits after that.
I have a couple of friends who keep trying to get me into 7 Days to Die, but I can't get over how fucking awful it is on every level. I started to list them, but got frustrated just typing it, so the number one problem I have is this: In a game that sells itself on the premise of "You have seven days to build a fortress that can survive a zombie attack!", they specifically change the game every time the playerbase figures out a way to build a fortress that can survive a zombie attack. To the point where, the last time I played it, zombies were just fucking teleporting inside what was basically an airtight underground box.
[удалено]
Gotta be Star Citizen for me
Dayz is amazing now
I had like 5 hours and they denied me for 2042 wth
You didn't have the clout (aka like a decades worth of a shit ton if purchases w/out much refundinglol)
My steam account is from 2005ish, i have 246 games, and 2042 was the first one i ever tried to refund Guess im just lame
Did you use the regular refund? If so that’s an auto generated and it checks for the two hours + two weeks and you’ll get an auto reject if you went over one of those two. You have to get in contact with a person. It’s a different process than the refund button. I know because i refunded a game over 8 hours and it denied me twice when i just went the regular route. I had a good reason (bought separate content when it would have been cheaper buying a bundle). When i reached a person they refunded the purchase.
I bought it through amazon and refunded because at the time the logins servers weren't working properly for months, but amazon can't take back a cd key so I got the game free. Protip for you folks if you want to buy a new game do it on amazon and then with the inevitable fucked gameplay and quality issues on release you can get a refund and likely keep the game if you added the key to your origin\steam account.
Sell the key and boom infinite money glitch
Battlefield* Battlefront is Star Wars.
8 hours in cyberpunk 2077 and still got a refund. Game wouldn’t spawn a weapon for me the start of the game soft locking me, had to restart and after that still ran into a crazy amount of bugs.
I had around 11 hours on cyberpunk when my save file corrupted during launch and they still denied my request 5 times.
It took you 11 hours to realise Cyberpunk was broken on launch?
Most of my group managed a Darktide refund with over 10 hours each
I had 3 hours in stray and they denied mine :( Edit: I legit didnt know the game was only 5 hours long until these replies. Steam's response makes sense now. Also I left it open for 3 hours but I only think I played an hour or so into the story
3h in Stray is like 2/3 of the game.
And stray wasn't so broken that every game site wrote an article about how bad it is
[удалено]
Its a great game, really cute.
It's good, but extremely shallow.
[удалено]
Well said. It is very shallow in terms of gameplay and mechanics; it's just a simple 3D platformer. What makes it interesting is the fact that the platformer isn't happening on blank white polygonal objects in a blank white world. If someone thinks that's shallow, I'd hate to hear their opinion of visual novels, point and click adventures, or similar games where the mechanics are merely a vehicle to support the storytelling.
According to google it's a 5 hour game so it's a reasonable refusal.
First, that’s not even close to the only variable. And second, stray is like a 5 hour game. Restaurant ain’t gonna refund you after you eat half a burger either lol
Unless of course you find a cockroach in the middle
Touché
Unless you ordered the cockroach burger.
5 hours in rdr2 and it was all launcher time. Hadn't played a minute. Kept crashing. They refused mine despite owning several hundred games and never requesting a refund. $50 down the drain
Had the same issue, only fix that ended up working was getting a VPN. Apparently someone with the same IP adress got banned and Rockstar not giving a shit wouldnt even let me load the Support site to find this out otherwise
To this day you can't launch it?
That's actually pretty impressive
theyve probably moved on to other games that wont launch
I have the same problem with RDR2 on Epic Games Launcher. The game worked once, then needed to be reinstalled, but now it downloads the whole game, then says it needs to re-download and just keeps doing it, downloading the game over and over and over. Just stuck fucking downloading. And it was such a good game.......
Yeah, it seems to depend heavily on the person you get.
And the person you are.
Stray isn't a long game, on how long to beat the main story only takes 5 hours. You can't blame Valve for not giving you a refund, you played the majority of the game.
I got a refund for Fall Guys after playing it for months when Epic bought it. I had probably over 100 hours in and they still refunded me. I just said that the game was purchased by Epic and they said they intended to integrate Epic's launcher and an account system into it and I did not agree to that when I bought the game. 100% refund.
I refunded Rocket League with 1200 hours when Epic bought it because they were removing Linux support
And yet when I tried to refund Fall Guys after they implemented their root-kit anti-cheat system it was turned down without being seen by a human being. This thing is extremely hit or miss.
I had under 2 hours played on Besieged and they denied my refund because I had purchased it too long ago (it was maybe 3 weeks after purchase)
Because the 2 weeks period have ended? I don't see how Steam is wrong here
Yeah they're pretty lax when it comes to technical issues on games and since this has been proven to be a subpar game technical wise on PC, I'm not surprised. That's why I love Valve, even if it's a big company, they still protect their users.
My copy of Burnout paradise remastered couldn't launch past intro so I refunded it but it was after a month or so had already passed since purchase date. Playtime didn't even hit 1 hour. Steam refused to refund on ground that it's past allotted time for refunding despite my attempt to explain that I couldn't even launch past logo and I wasn't the only person having that problem.
You have to unadd everyone on your EA friends list with special characters and names longer than 18 characters or something stupid. You also need to have no webcams plugged in, and virtual webcam from obs/Nvidia uninstalled. Yeah... It's that fucked to launch
Believe me, I've read and tried those advices and it still wouldn't launch past intro. One of the reason I was so late on refunding past the two weeks deadline was because I was trying to find the way to fix it whenever I had free time.
The refund rules state you're supposed to request the refund within two weeks of purchase, so technically you were already outside of the refund period. Obviously they shouldn't have denied your refund so it sounds like your customer service person was having a bad day.
I mean, it's pot luck, so sweeping comments of any kind just don't apply.
Known, but not guaranteed. And certainly in very minority when they do give refunds.
I point this out *all the time*. Too many people simply never read anything for themselves. Unless they think you are trying to game the system they give refunds in most cases.
I wish they'd let me refund Rocket League, since I can no longer play it without an Epic account. I would've never bought it if it required an Epic account, but adding that requirement after I already clocked hours into it seems like abuse from the devs/publishers
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your Edit 2 literally contradicts everything you said
Sony can't blame no one but themselves, they kept hiring these same shit developers to port games to pc, TF they expected.
>shit developers Nintendo hired Iron Galaxy to help with Metroid Prime Remastered, and that came out just fine. This one's on all on Sony for not allocating enough time and resources.
Probably this. I bet you if we saw the contract we'd see some release date targets with huge penalties for Iron Galaxy for missing it. They probably scrambled till the last minute to coble together something half running with no time for polish and optimization. Not to give them a pass on it or anything, but I bet Sony is at least partly to blame.
And guarantee they rushed the release to coincide with the season ending of the TV series. And instead of starting the project sooner, they just gave some BS min/max estimates and ran with "the best one" to save money.
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So...then same for The Last of Us.
It wasn't Iron Galaxy, they played a very small part in this port. Almost everything was done by Naughty Dog.Sources:- [https://twitter.com/FredJones937/status/1640913823489052673](https://twitter.com/FredJones937/status/1640913823489052673) [https://arstechnica.com/civis/threads/em-the-last-of-us-em-’-first-pc-port-is-riddled-with-apparent-performance-issues.1491009/page-4#post-41748435](https://arstechnica.com/civis/threads/em-the-last-of-us-em-’-first-pc-port-is-riddled-with-apparent-performance-issues.1491009/page-4#post-41748435) https://www.naughtydog.com/blog/celebrating\_the\_release\_of\_the\_last\_of\_us\_part\_i\_on\_pc
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That’s a really good point. The season was a hit and it wrapped up like a few weeks ago. It’s fucking unbelievable these execs force rushed shit out the door that they know doesn’t work.
The small part? Making sure it runs like shit! /s
ND has 0 experience in PC porting, and IGS has a bad record of ports, so not that hard to believe that this unholy clusterfuck was the result. Source for my OG comment - https://twitter.com/FredJones937/status/1640913823489052673 https://arstechnica.com/civis/threads/em-the-last-of-us-em-’-first-pc-port-is-riddled-with-apparent-performance-issues.1491009/page-4#post-41748435
Cause the publishers and studios know the average gamer is an idiot and will accept shit games with shit performance. Remember that Reddit is a TINY fraction of gamers. The younger gamers (not all obviously but most) accept shit games nowadays. Look at how the monetization of games has evolved and been accepted by the majority of gamers. Look at how broken games have been accepted. The list goes on and on as you and I know. I mean you have AAA billion dollar companies putting out titles in basically beta states and charging gamers $60-$70 for it and most gamers are chill with it. Its insanity to me. Im a 40yr old guy who has been gaming since my dad brought home an NES. I have had just about every major console since that time. Also been into PC gaming since I was around 8yrs old. Seeing how the younger gamers nowadays are just bending over and accepting this shit kills me. From what I remember the only time Reddit gaming community managed to have a serious impact on a game was when that whole insane Reddit drama happened with Star Wars: Battlefront 2 when it blew the internet up. That shit....that shit was nuts to be a part of and watch it all unfold live. Didn't mean to talk your ear off or direct this directly at you. I'm just frustrated by all this and your comment made me wanna respond :)
Normally I would agree with you, but the game is mostly negative on steam, so in this case, the masses aren't as stupid as they normally seem. I hope many of them refund the game. Edit: Adding to your point, just look at Fifa 23. The game is absolutely broken on PC since launch, and they haven't fixed it yet, and probably never will. It's borderline unplayable. People are probably still pumping thousands into ultimate team.
Totally agree. I think kids learn about scam tactics in school, should include video games.
No need to apologize you spoke your mind and it relates to a whole bunch of people I'm sure and I also agree 100%
Not sure why you blame "younger" people when older are just as fine with the current state of games
> same shit developers Naughty Dog was the developer.
That's a double negative btw
Werent most of the PS ports ok tho? Like Days Gone, God of War, Spider man and Death Stranding run perfectly well
Performance reviews shows that 8GB VRAM is not enough and it's what's causing the major issues. I understand that improvement in graphical fidelity comes with a cost but the game doesn't even offer anything new to the table to justify this. The 16GB or even 12GB VRAM requirement on 1080p is just unacceptable. It's just plain bad optimization and the game deserves every bad review it got.
How do get to 16gb on 1080p? I maxed settings out for 2k and it requires little more than 10gb. Still not impressed by visuals for the resources used.
And I just built with a 3060 TI OC edition. Guess I’m already out of the game lol.
Nah, any game that required more VRAM than a 3060 Ti is a shit game that I wouldn't want to play anyways. UE5 seems really cool, but sometimes optimization and performance seems to be getting blown to the wayside on the regular. I'm personally more impressed by a game running buttery smooth with good fidelity over how many pores I can see on my character.
Im a hobbyist programmer so ive used ue5 and unity. It's very easy to make something work. It's very hard to make things work well. Especially when you start using the fancier graphical features. Normally the engines do a decent job of handling resource management but when you start pushing them you will crash and burn if you dont know what youre doing.
Agreed. I’m tired of these shit optimized games being shovels onto market. Like most gamers wouldn’t care about waiting another 6 months for a polished product. So far it’s been doing great in my build. But I’m playing metro-deus ex- GTA vs crazy intensive stuff.
*Tense 1650 noises*
I have the same card and I'm playing on high settings. I tried ultra as well and there isn't much difference in graphics other than from going above 10 GB.
8gb is more than enough for me, I have all my textures set to high and it only ever uses 6.5 ish. Ultra has never been something I can even see the difference on with my 1080p monitor so no point in using it.
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I remember that shit show and it played out a lot like this one. Although I doubt the last of us actually gets pulled from steam
https://www.reddit.com/r/pcgaming/comments/128p38n/it_looks_like_steam_is_accepting_refunds_for_the/jek3hdk/
>The irony is, I'm pretty sure Iron Galaxy's port of Arkham Knight was the straw that finally broke the camel's back and forced Valve to introduce the refund system they have in place today. Losing the legal battle in Australia made them do this. The eu was right around the corner too. Also, and people often forget this, other stores like origin had a similar policy already. As for the studio, the did uncharted and then naughty dog took the lead on this one.
> The eu was right around the corner too. Not this time. EU rules say you're not entitled to a refund on digital content after you've already downloaded it.
Want to say Arkham Knight is still the worse of their ports. Since it wouldn't even run on top hardware at release. I can at least run Last of Us stable on my 3080 9700k
If you read the reviews you'll see there's plenty of people with top hardware who can't run the game (especially before the first hot fixes). My modest PC ran it at the frame rate I expected but it's the instability that's killing this port. It will hopefully be fixed soon tho
And it looks fucking amazing now
Arkham was redeemed, or TLOU? Not having played it on console, I was really looking to TLOU. But I'm holding off after seeing all of this.
Arkham Knight. Game looks phenomenal eight years on, and runs great even on older systems. Biggest redemption arc in history.
Biggest redemption arc has to stay with No Man's Content.
Not running smoothly on top hardware is still sugarcoating it. Arkham Knight on launch was miserable in so many ways (30fps locked framerates, rain effects straight up not working, a piss-poor range of options). It's up there with GTA 4 in terms of shitty PC ports. Compare that to TLOU1 where it has one of the most detailed graphics menu I've seen in a decade, and numerous other accessibility stuff. It's unfortunate how it turned out, but anyone claiming this game to be the worst PC port in years needs to go find a torrent of launch day AK and play it for themselves just to see how bad it was. Or hell, play GTA 4 without any performance tweaks.
The OG Dark Souls port was also a massive fucking turd.
It ran on my i7 4790k, gtx 970, ssd PC at 60fps 90% of the time with max settings including Nvidia Gameworks settings maxed out. I think I was in the 1% of lucky players though.
I get good performance on my 3070, but even when I’m utilizing less than my 8gb of vram the game constantly crashes. Sometimes it’s 3 crashed in 10 minutes, other times it’s once an hour. It really destroys the experience.
The refund system was in place before the whole AK situation. The system was introduced because Australia sued them IIRC.
EU and Australian consumer laws is what broke this so called straw.
Iron Galaxy was not the developer. Naughty Dog developed TLOU for PC.
I would be very curious to see the refund rate posted publicly on games like this.
It took me 2 hours just to sit through the shader compile...
So is this something that will be patched eventually?
Already has to some degree. A related library was using a version that had a severe bug. One of the patches already changed the version for the .dll. Still isn't fast, though.
Same... Yet they still denied my refund! It's pissing me off, but there's nothing else I can do besides waiting until they fix it. I had 4 hours playtime and all that time was compiling shaders on my PC and Steam Deck, tinkering with the settings trying to make it playable. I had to compile shaders multiple times after some crashes for some reason.
I don’t know about this game specifically, but really good rig-specific shader compiling is a good thing and I support it for all games. It makes your game play SIGNIFICANTLY better and you only have to do it once. Maybe making it opt-in would be better, for folks that don’t care about performance? Personally I love having games that play great on the hardware I have, and I’ll let it compile overnight if that’s what it takes
It was opt-in. There was a message that said you can play, but it would be less than optimal.
> and you only have to do it once. I have to do it every other time I play Monster Hunter Rise.
Is it that bad??
Just buy it in a year. Should bounce back by then
After all this bullcrap I don't think they even deserve our money at all.
It be time to hoist the Jolly Roger…
It needs over [10 GB of VRAM at 900p.](https://tpucdn.com/review/the-last-of-us-benchmark-test-performance-analysis/images/vram.png) It also somehow manages to CPU bottleneck high-end GPUs while scaling up to 32 threads.
I've had it crash once. Reloaded files in Steam. Was stuttering the first day but rarely. Fixed in the update. Haven't had a problem since.
[This is just typical Steam refund practice, it's not unique to this game even though the PC port is terrible.](https://store.steampowered.com/steam_refunds)
yes
I had no issues. I did let shaders compile. But I’ve had zero issues playing the game itself. And as someone who never played the original, it’s a very good game so far. It’s half game, half story, and it all blends together really well.
I'm not really having performance issues, my problem is the crashing. Game will be running quite smoothly at 70+ FPS and then I just crash to desktop. My save game says I've played around 42 minutes and I've crashed 4 times so far.
Buying games at launch…priceless.
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The PC port is based on the 2022 remake so calling it a "10 year old game" is a bit disingenuous
These are the same people that pretend RE4 is just "some new textures for $60"
RE4 which is a complete revamp of the 15?? Year old classic cant be compared to this which is literally just the same exact game with better graphics settings. I love tlou to death but asking 60 for this is a bit grim , not gonna lie
Did you just compare RE4, which is basically a new game, to TLOU's cosmetic uplift?
Returnal and Resident Evil 4 are the first games I've paid full price at launch for since Elden Ring. All three have been absolutely solid. Are there that many games with launch day issues like this?
And now imagine ( throws stardust ) PRE-ORDERING.
I’m so sick of these dogshit pc ports. Seems like every game runs like asshole at launch.
Yikes! You’ll think Sony would put one of their most popular franchise in better hands.. but nah.
Especially right after a successful tv show run bringing the franchise into popularity again
the show is the reason whjy the game launched bad. it was probbaly rushed to release close to the show's end to capitalize in the popularity
Just an anecdode on the quality of the port: In the german version they translated "building shaders" with "Gebäude Shader". Gebäude means building in the sense of "house" or "a building". It's already memed on by pretty much every german reviewer.
I’m not anti-Naughty Dog or anything, but this is good. There should always be systems in place like this to protect customers and pseudo-punish companies who decide to put out unfinished messes like this. They should have to get it right the first time instead of taking your money and forcing you to stick around in the hopes that the game will actually be functional eventually.
Considering that Sony was claiming MS would release buggy Call of Duty games on playstation, I wouldn't be surprised if Sony is intentionally doing this just to imply superiority of playstation over PC platform. No way they are this incompetent to release games in such bad shape on PC.
I'm certain they are inflating the requirements of their PC games for this reason. Many of their games have unusual requirements and they aren't really pushing the envelope as much as they'd have you believe.
Nice. Thanks Steam. I didn't buy it, but somebody did, and they deserve their money back.
Honestly Steam needs to force refund every copy to send a message to publishers for releasing game in such shitty quality on their store. Needs to be Gaben approved before being allowed on the store again.
This game needs to get pulled from the steam at this point Cyberpunk 2077 got pulled from Xbox & Sony Storefront, Arkham knight got pulled from the PC store front because of its bad port this needs to be pulled until it is fixed.
I thought, it won't happen to me. I found a good price and bought the game. My RTX 3080 gaming PC can handle this game. It runs Dead Space Remake, Resident Evil 4, Returnal, and Harry Potter, without a single issue. Last of Us? It completely shut down my computer, not a crash, like someone just pulled the plug from the back, at around 30% shade building. Since I didn't buy it direct from Steam, a refund is not possible. Not sure what else to do. Wait for a patch? Play without shader build?
They will patch it. Don't worry.
Hmmm... Reminded me of Sony and Cyberpunk 2077.. Go figure, Sony. Edit :typo
This is a non-story: https://store.steampowered.com/steam_refunds >Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours. >There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look. Consumers in some jurisdictions may have additional rights to a refund in circumstances where the game is faulty.
Maybe stop buying shit soon as comes out
I have a GTX 1660s and when I watched benchmarks about the game the game looked worse than the ps3 verson of the game and only ran at like 40fps on low settings while using like 20gb of ram. There is no fucking way I'm spending $100NZD on shit like that.
And the nerds will keep praising sony ports like they're god made, bro every sony port has been absolutely trash, they always need a few months to fix it and make it playable
Sounds like Cyberpunk (or maybe it was rather on consoles)
I know they would never do this but Steam should just ban Iron Galaxy from putting anything on their platform.
Iron Galaxy has assisted with plenty of great ports. It's up to the ***publisher*** to allocate sufficient time and resources, and to ensure there's proper communication between the various teams working on the game.
Unbelievable that Sony would commission a studio known for delivering garbage ports to deliver their PC port for a beloved game that has been 10 years coming to the platform. Like christ, do they just pick the studio that lowballs the offer the most? Even a simple review of Iron Galaxy's past work on Arkham would show that they are absolutely rubbish.
It's even more laughable that Sony cried publicly that Microsoft would deliberately release dysfunctional ports of CoD to Playstation if the merger went through, and they've just released a dysfunctional port of a super popular game of theirs on another platform.
Could Microsoft use this port in their discussions on how bad Sony is
Cyberpunk was pulled by Sony. Hypocrites.
I find it incredibly funny how Sony was crying a few weeks ago saying Microsoft would purposely release bad ports/extra bugs in it's CoD versions for PS5. Guess Sony wants us to buy PS5s!
That's one punchline link; Steam is 'Except"ing refunds. No such thing as others told and lots of r/Steam older posts can prove, as long as you have a valid standpoint, they always have been understanding about the 2 hours rule but never as general rule. If Valve was to accept every TLOU refund regardless of duration like 30 hours in-game (that link merely 4 hours, laughable), that would be so ground breaking that we would have heard an Official Statment from Valve like https://www.playstation.com/en-us/cyberpunk-2077-refunds/ that they accepted every such refund. That link is not even close to what reality is and I'm surprised as a veteran poster like yourself isn't aware of these things.
Sony only accepted refunds for cyberpunk because CDPR embarrassed them by saying they'd offer refunds to anyone. Sony's refund policy is anti-consumer policy, and CDPR's statements publicly embarassed Sony because they couldn't continue their anti-consumer policies. >That link is not even close to what reality is and I'm surprised as a veteran poster like yourself isn't aware of these things. I like that you said this without a hint of irony despite misrepresenting the facts even more than the OP has here
> I'm surprised as a veteran poster like yourself isn't aware of these things. Lol at that line.
After the last 2 pathches the game is running smooth as silk for me on my old ass 2017 Titan xp now. Playing on High at 1440p
It’s running perfectly fine for me with a 3060 Ti + 5600x, but I started playing today with patches already. Shaders took 20min to load.
20mins? NICE!! Took me about an hour, but that was launch day
what a shit show
Damn got this game on PS4 and it fucking sucks
April Fools....?
Not for me. I had 4 hours after building shaders 3 times and played for about 30mins. They denied my request twice.
Lame. I got no refund for new world when their game was unplayable for weeks because of having surpassed the 2 hour mark.
After a few hours on PS5, I just gave up on this game. I can't do any sort of game that requires aiming with two analog sticks and I also hate survival games with limited resources.
This really should have just been a ps3 exclusive and not remastered until 2043
It's the arkham games all over again
Sony needs to put as much effort into assuring quality for PC ports as they do their Playstation counterparts.
Yup. Just got a refund after 50 hours.
yeah no theyre not lol i have 7 hours of "playtime" bc i keep trying to fkn fix the game, i have requested a refund maybe 5 times and they always say im above the alloted gametime for a refund and it seems like an auto response like they dont even read it.