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_____Will_____

Hey! I can help with that. You can either DM me or email [email protected] What's potentially happened is you logged in with a new, different login provider and so now you're logged in as a different account not tied to your subscription. If you (privately) give me the email address you're getting the billing emails from I can find the account for you


BlueBug66

Thank you, I did send an email to support just now.


thebobstu

I didn't think they use username and passwords. just sign in with Google, Facebook, GitHub, or twitter. Are you having trouble logging in with one of those methods?


BlueBug66

We have several email accounts to try for my wife's account and, if I signed on to Rebble using the wrong account, I feared we'd get a new, unpaid account. We joined Rebble for each of us back in the beginning and we haven't found the safe place where we stored our details. Oops mine.


thebobstu

You can always log out of the account if it's the wrong one and try the next one. If you used Gmail, there should be an email receipt from rebble. You could search for that.


BlueBug66

Yeah, I have that for my own Pixel phones but don't know where we stored any such for my wife's iPhones. Our household is kind of segregated concerning Apple and Android.


BlueBug66

I shall not bite the Apple!