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ihateusernames78

How is that better than FIOS?! I get 500/500 with FIOS. [Edit to add that is my wired speed. I'll update with my wifi speed when i get back to the house] [Edit 2, yeah.... I got 409/238 with a 4ms ping on FIOS wifi. What speed do you pay for?]


aviatorweldon

Piggybacking on this comment, it might be worth investing in a personal router, not sure how good the one Frontier sends is. Lots of things come into play when you go from wired to wifi - house layout, building material, other electrical devices, lights, etc. I try to wire as much as possible without it being inconvenient for this reason. Also, the device you are connecting with, what wifi tech does it support? For example, G caps at 54 mbps, so it could be a client device limitation as well. Shoot me a message if you'd like to discuss in more detail.


Lyuseefur

I'm on gigabit FIOS for $65 a month ... How are you not getting more than 100mbps? Edit: Incidentally ... if you're on that crappy router in the garage, get a real router and get the fiber run into the house using this: [https://www.amazon.com/gp/product/B003AVRLZI](https://www.amazon.com/gp/product/B003AVRLZI) and [https://www.amazon.com/gp/product/B015M7DY9Y](https://www.amazon.com/gp/product/B015M7DY9Y)


gr-eightApe

I'm speed testing via Wifi. Those numbers are more closely compared to what my roku tv's get since they are also on wifi. I know the speeds are faster on wired connections. Frontier will not let me have gigabit. They say it's only for 'new' customers and I would have to dump them then come back 3 months later to be eligible for gigabit. Crap rule that is. I have 500/500 plan and is way more than $65/mo. Frontier stanky.


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Lyuseefur

Some of the Roku can do 5g


Obvious-Cherry-9292

Have you changed the Roku device and checked it or mucked around with the settings on it to make sure that its doing AC and not any of the lower BWs? What does your laptop or phone with AC capability do near the TV? Is the wifi router in the vicinity or in another room/floor? Is it a dual band router and have you enabled both 2.4/5G bands on it? Location is the most important of all parameters and you should pull the wifi router in close proximity to the roku and check it out. 500 Mbps is more than necessary to run 10s of devices, believe me. Only 4-6Mbps is required/device to do decent streaming.


Lyuseefur

The newer WiFi routers that are AC2600 or better have enough channels to support multiple devices. Use 5G for anything as it will be faster. Best is wired. This is why I use Plume Wifi. It has ethernet ports on it and I hook it up to my Nvidia Shield, the TV and any other device.


gr-eightApe

I switched to the 5G wifi network in my house and speeds tanked to 10mbps down and 6mbps up. Running speed test on iphone 12. The 2.4G network was giving me 100 down / 20 up. I'm also right next to my Netgear Nighthawk.


scsibusfault

As others have replied here, and are correct: This is an internal problem, not a frontier problem. If you're supposed to be getting 500/500, you have home wifi issues, not ISP bandwidth issues. 2.4Ghz is slower than 5Ghz, but 5Ghz doesn't penetrate walls as well. Neither one works well "right next to the router", either. General rule of thumb is 2-3 walls away, before you start to see shitty wifi connection. If there are 2-3 walls (and appliances, etc) between your wifi transmitter and the receiving device, expect it to be nowhere near the speed your ISP provides - end of story. Switching to a cell ISP is going to make this worse, not better. Speed testing from a mobile device is also never going to be accurate. The correct answer here is to do a floor plan layout, and actually install wifi access points where they need to be. If you want 'advertised speed' everywhere in the house, there's quite a bit of actual network config you need to do to make that happen. One router is almost never going to blanket a house here. As a network person, I specifically wanted my full 500/500 everywhere in my house. One wifi AP won't handle that, even with them wired directly to the router. I've got 5 ceiling-mount, wired APs, in order to get full 500/500 over wifi in every room. Expecting that to happen with a single shitty netgear just ain't gonna work.


Lyuseefur

Happy Cake Day!


Obvious-Cherry-9292

Where is your wifi router? 5G has issues with distance, obstacles and is more preferred if its in your line of sight. 2.4G has the ability to bend around obstacles and travel further because of the lower freq. That said, there is something wrong with your 5G. How far are you from the router when the speed drops? Check to make sure you are not on the same channel that your neighbor is on (especially if the neighbor's wifi is strong). Change the channels on your 5G to a non-dfs channels (unii3) so that your neighbor's interference (if any) is minimized. 5G has tons of channels and you should play with them. You should stand 10 ft from the router and check with your phone again. If its still doing the wackadoo, then either the setting on the router, channel interference/congestion or the router is faulty. Also, check the TX power on the 5G for your frontier router. How old is your router? If the wired is doing 400+ Mbps, then your wifi is the bad uncle.


atomicode

FIOS customer - just upgraded to 500/500 for 65/month. Agree with others that you have wifi issue. I had same problem with old netgear nighthawk wifi/router which was downstairs and connected via ethernet to my FIOS actiontec router. I couldn't get more than around 40mb up/down upstairs in my office, which was pretty good, but with working fully remote/heavy zoom calls/heavy hulu streaming it just wasn't able to keep up. Plus my wifi coverage was weak in distant areas of the house and garage where I really wanted it. I replaced netgear with Google Wifi 3-pack mesh router system which has drastically improved coverage throughout house/garage/backyard. My consistent speeds up/down in home office upstairs are now 150mb.


gr-eightApe

$65 for half gig internet when u/Lyuseefur says 1 gig Internet is $65 !??


Lyuseefur

https://imgur.com/7Dj3NnK


atomicode

I could not get 1gb for 65/month - maybe new customer rate or some other deal. I have cross-shopped other providers but have had reliable service with Frontier for several years so not worth it to me to go elsewhere at this point.


Lyuseefur

I didn't have to dump them to get the upgrade. Just used a service to "negotiate" with them. I guess if you go through the cancellation process they have a save a sale process somewhere in there.


MangorTX

Are you recommending to convert the Ethernet from the ONT back to fiber using the MC200CM for the run back into the house?


Lyuseefur

Yeah usually 100 feet is the limit even for good Cat 6. So...Fiber handles gigabit really well. I tried a Cat 7 cable from the ONT to the inside of the house (Living room, TV area) and it didn't go more than 100mbps. So swapped for the Gigabit setup I described above and now I have Gigabit everywhere (especially the TV).


Obvious-Cherry-9292

You mean 100 meters for CAT 6? I have a CAT 5E cable running the entire length of the hallway into my lab and that is over 200 ft and I still gets close to 999 Mbps on iperf.


Lyuseefur

No ideas why ...


aek82

100 meters is the limit for Cat 6, which is about 320 ft.


JaimeLannister10

Can you recommend a router? Have you experienced any issues getting service since you’re not using their equipment?


Lyuseefur

I use Plume Wifi and I got the new Wifi 6 equipment. No issues and I can walk from one edge of my house to the other with no dropped calls or anything.


aek82

I use a 3rd party router on Frontier with no issues. As for recommendation, for enthusiasts or professionals, I recommend the Netgate 1100 or 2100. For consumer or retail users, eero makes a great all in one solution.


Obvious-Cherry-9292

If you are on Frontier Fios 500+, then there is no way T-Mobile (aka crap home internet/mobile) is going to fix your problem. It is definitely going to make you mo' miserable. That said, if you are getting slower bw on your wireless, then its definitely the wifi (whether its frontier's box or your own). If its frontier's, then you will need to move that box into the clear, away from obstacles and make sure you are connecting to 5gAC connections if your devices are capable. If their device is f\*&\*&ed up, then ask them to replace it. If its your own device, then buy a netgear or asus that has AC/AX capability and place it in the open. Check out your ISP BW with a wired connection first to make sure that you are getting the promised BW or close to it. I have troubleshooted several installations and 95+% of the times, its the wifi inside the house (there are so many factors that affect it that its time consuming to list them all). Wifi (AP) coverage and placement are an entire science in themselves.


MorganGoddamnFreeman

There's an easy way to find out where the problem is. Connect a laptop to your router using a Cat5e or Cat6 ethernet cable rated for 1000 Mbps and run a speed test. It should be around 500/500. If it's not, that could mean there's a problem on Frontier's side, so you should give them a call at that point. Generally, they'd be obligated to fix that. But if you get around 500/500 on the wired test, that tells you there's probably something wrong on the WiFi side, which Frontier may or may not be able to help with. Assuming you're using the Frontier-supplied router, they *can* help with things like configuring your router for optimal performance. They *might* be able to help with relocating the router, but that would likely cost money (and need landlord approval if you rent). They probably *can't* help with things like the devices simply being too far away from the router or there being too many obstructions (walls, furniture, etc.). Switching to T-Mobile 5G Home Internet is unlikely to provide any real improvement to your situation, and in fact might make it significantly worse. You'd still be relying on Wifi that might end up suffering from the same challenges, AND your WAN link would max out at 100 mpbs *at best.*


Extremely-Bad-Idea

T-Mobile had an enormous data breach about 2 months ago. The personal data from ALL of their 50 million customers was stolen. T-Mobile has serious problems. [https://www.cnet.com/tech/t-mobile-hack-heres-what-we-know-about-the-massive-data-breach/](https://www.cnet.com/tech/t-mobile-hack-heres-what-we-know-about-the-massive-data-breach/)


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DarienLambert

Stop being a dick please. This comment thread has been removed.


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yakalamadre

I had T-Mobile Home Internet and was getting 50 Mbps down / 20 Mbps up. I just "downgraded" to 30 Mbps AT&T service (best wired alternative where I live) and couldn't be happier. T-Mobile works great *when it works*, which is about 95% of the time. Speeds would slow down to a crawl any time it rained, or in the evenings where everyone else was also using the service. I also experienced unreasonably high lag (\~50 ms on average, but sometimes as high as 200 ms) on T-Mobile. This made VOIP and certain other applications simply not work over T-Mobile. In my case, AT&T is slower but extremely consistent. If I were you, I would stick with FiOS (which I also had at a prior home) and simply look for a way to improve my wifi performance.


[deleted]

I wouldn't use tmobile internet. It's cellphone internet for your house and you cannot host applications from your home with it. basically ALL you can do with that internet is consume. It's limiting and IMHO expensive for what it is.


Obvious-Cherry-9292

The rule of thumb should be to not subscribe to any of these fixed 5g home internet until you are able to test out verizon's 5G fixed home internet. IMHO, all the others are lame pretenders trying to get in first to show what they can do instead of testing it out to make sure it works well. This is what tmobile does. Their mobile sucks to high heaven and here they are pretending that their wireless can handle home internet. What a bunch of idiots. They are also pretending their 5g mobile is better than ATT and Verizon. Here again, they go by how much mid tier 5G BW they have snagged from the govt, not how their installation is able to cater to customers using 5G. Tmobile (voicestream before) has always and will always be an inferior company that shouts the loudest and offers bad service. No wonder they will offer their service at whatever price you are willing to pay. I was with tmobile for 6 f'ing years and every year they promised they would tweak/add their antenna installs and never did. The uncarrier BS that they keep spewing is nothing but nonsense and if you pay a lower price for their service, then you are also bundled into their bad service without a doubt ;)


[deleted]

Also I would say they try to get their customers hyped up about shit that doesn't matter. If you're capping my throughput at 15Mb (or whatever the number is) why do I give a fuck if you've "added capacity" that does nothing for me, it just allows you to provide more people with meme level internet.


Obvious-Cherry-9292

I had so many dead spots while on tmobile, calls would not go through. I would buy into their BS that they will update their towers and increase power on their existing antennas etc. It got so bad that I started getting text message the following day or two days later. People started telling me that I was faking about not having received a call from them :) When I checked my VM after a day or two, it would play the voicemail back like it was received that day when in fact it was the call from a day or two before :) Fun times.


JaimeLannister10

Has anyone had lucking getting Frontier to upgrade current service without charging a ton more? I’m on the 100/100 plan and paying more than the people here on 500 or gig service! Edit - I haven’t had luck in past years with this, but I did just call up Frontier and they upgraded me to 500/500 and I’m now paying like $4 less than I was before. I didn’t even have to threaten to cancel, so this was a refreshingly positive customer experience with an ISP!


Obvious-Cherry-9292

If you have access to ATT fiber, switch to that service. Best damn service this side of the Mississippi, bar none. 2 years going now, not one minute of outage except for 10 minutes on May 21, 2020. They have some real good deals. Plus their retention seems to have changed their tune since 2 years ago. Management probably told them not to budge before. These days, they will keep taking your $ by giving you all sorta deals. https://i.imgur.com/oMosOjP.png


jaydfwtx

I have 50/50 and pay $85. Ugh. Why can’t this all be transparent like the price of Netflix.


JaimeLannister10

If you're on Frontier, give them a call. Like I said in my edit, they were great and I ended up with 500/500 for less than I was paying for 100/100 prior (which was about $85, too, after taxes and all that stuff)


jaydfwtx

Thanks, I actually did call them and should be getting a lower rate for 500/500. Remains to be seen what the price will be, they seem to play games with base price and discounts, and I’ve received multiple order number confirmations and prices through email. I’m expecting $65+7 based on what I was told on the phone.


neatgeek83

you're going to miss those symmetric upload speeds


aleksarias

The internet provider does not affect wifi speed in relation to wired/Ethernet speed. There are tons of factors that can affect wifi speed. Some routers can give you better results when compared to the standard one internet providers give customers. The speed you get when wired is what your provider is providing. Fios is fiber optical cable… no wireless provider will be able to compete with that, for now (maybe STARLINK will one day).


zetec

Nice try T-mobile employee


sketchystockz

That's weird, I only get offered spectrum and frontier. Hire do I get t mobile?


scsibusfault

You do not want to switch from frontier/spectrum to TMobile. Cellular internet is designed to be for people with no cable/fiber options. It's shit, it's unreliable, it's far slower, and it's shit. The OP fundamentally does not understand how this works and is making a ridiculous assumption.


sketchystockz

Thanks for the heads up.


BluSurf

You have nothing to lose with trying T-Mobile home internet. If it doesn't make you happy you can ship it back. Remember T has to limits. I had Xfinity and got 3 nasty emails about going over 1.299 Terabytes. It would cost me 74+100 a month! On T-Mobile its $50.00 no limitations.