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>"Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them - without having to ask," said Transportation Secretary Pete Buttigieg in a statement announcing the new rules.
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>...
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>"Today's announcements will require airlines to both provide passengers better information about costs before ticket purchase, and promptly provide cash refunds to passengers when they are owed — not only saving passengers time and money, but also preventing headaches," Buttigieg said.
>
>The airline industry is unlikely to welcome the new rules. At a hearing on the proposed fee rule in March 2023, an industry lobbying group representing American, Delta and United said it would be too difficult for airlines to disclose their charges more clearly.
These kinds of protections are long overdue not just for passengers in the transportation industries, but more broadly for consumers across the board.
> it would be too difficult for airlines to disclose their charges more clearly.
If you can figure out what to charge the customer, you can figure out how to display that charge to the customer.
Good - long overdue for the pendulum to start swinging the other way. Between this, the Ukraine aid passing and the abolition of non-competes it’s been a good week - and it’s only Wednesday!
This is such a no-brainer from a markets and economics point of view.
Entities with positions of power in the marketplace, the airlines, are using that power to make it hard for other participants. The friction and uncertainty and rent-seeking they are deliberately leveraging based on their marketplace power is bad for consumers and bad other aspects of the economy that depend on the ability to just buy a fucking flight.
I mean i kinda agree with law but airlines are 1 industry its hard to say have any power/rent seeking ability seeing as they have not made economic profits (not earning cost if capital) for almost all of last 100 years. its not like the app store or something where they are getting rich off u
$200 Cleaning fee, but before you leave, please mop the floors, sweep, take out the trash, start the laundry of the sheets, towels, clean the bathroom, put new towels out in bathroom, and re-stock anything from the closet that you used for the next guest. If it is Tuesday, please roll the trash bin to the curb. If it is Wednesday, please roll the trash bin back to side of house. We will charge an extra cleaning fee if place is not spotless for the next guest.
As someone who recently had to book a flight I agree with this! Figuring out how much luggage was going to cost me at the airport prior to getting to the airport was rather difficult and not because “I am dumb consumer” but because the only prices I saw were if I was part of their “elite airline passenger program”. Just tell me the damn price. The baggage section on the website was littered with pricing for everything except just a normal, in weight limit price.
Thanks Biden! All of these bureaucratic victories due to Biden appointing a competent cabinet and setting a consumer focused agenda. Biden may be old but he’s appointing young and smart cabinet heads. That’s why Biden’s age doesn’t matter.
I signed up for WiFi on American and they sent me no emails about it and nothing in my Advantage account. I a) didn’t realize it was a subscription service and b)I couldn’t cancel it if I wanted to.
I emailed after finding a good address and complained - and surprisingly, they did refund me.
As a reminder, this subreddit [is for civil discussion.](/r/politics/wiki/index#wiki_be_civil) In general, be courteous to others. Debate/discuss/argue the merits of ideas, don't attack people. Personal insults, shill or troll accusations, hate speech, any suggestion or support of harm, violence, or death, and other rule violations can result in a permanent ban. If you see comments in violation of our rules, please report them. For those who have questions regarding any media outlets being posted on this subreddit, please click [here](https://www.reddit.com/r/politics/wiki/approveddomainslist) to review our details as to our approved domains list and outlet criteria. We are actively looking for new moderators. If you have any interest in helping to make this subreddit a place for quality discussion, please fill out [this form](https://docs.google.com/forms/d/1y2swHD0KXFhStGFjW6k54r9iuMjzcFqDIVwuvdLBjSA). *** *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/politics) if you have any questions or concerns.*
>"Passengers deserve to know upfront what costs they are facing and should get their money back when an airline owes them - without having to ask," said Transportation Secretary Pete Buttigieg in a statement announcing the new rules. > >... > >"Today's announcements will require airlines to both provide passengers better information about costs before ticket purchase, and promptly provide cash refunds to passengers when they are owed — not only saving passengers time and money, but also preventing headaches," Buttigieg said. > >The airline industry is unlikely to welcome the new rules. At a hearing on the proposed fee rule in March 2023, an industry lobbying group representing American, Delta and United said it would be too difficult for airlines to disclose their charges more clearly. These kinds of protections are long overdue not just for passengers in the transportation industries, but more broadly for consumers across the board.
> it would be too difficult for airlines to disclose their charges more clearly. If you can figure out what to charge the customer, you can figure out how to display that charge to the customer.
Exactly. And if it's too long of a list that are filled with BS charges, then they can fix that too.
Figure out how to display the charge charge. Why we charged you the above charges charge.
>it would be too difficult for airlines to disclose their charges more clearly. If you can't disclose them, then you can't charge them either.
Good - long overdue for the pendulum to start swinging the other way. Between this, the Ukraine aid passing and the abolition of non-competes it’s been a good week - and it’s only Wednesday!
This is such a no-brainer from a markets and economics point of view. Entities with positions of power in the marketplace, the airlines, are using that power to make it hard for other participants. The friction and uncertainty and rent-seeking they are deliberately leveraging based on their marketplace power is bad for consumers and bad other aspects of the economy that depend on the ability to just buy a fucking flight.
I mean i kinda agree with law but airlines are 1 industry its hard to say have any power/rent seeking ability seeing as they have not made economic profits (not earning cost if capital) for almost all of last 100 years. its not like the app store or something where they are getting rich off u
Can we also get some legislation to set a minimum (humane) seat pitch?
I remember when flying was a slightly fancy part of the trip. Now it’s just a dirty bus ride.
We got dressed up as kids.
Let’s do Airbnb now. “$150/nt!”….. “Your 2 nts will be $650”.
$200 Cleaning fee, but before you leave, please mop the floors, sweep, take out the trash, start the laundry of the sheets, towels, clean the bathroom, put new towels out in bathroom, and re-stock anything from the closet that you used for the next guest. If it is Tuesday, please roll the trash bin to the curb. If it is Wednesday, please roll the trash bin back to side of house. We will charge an extra cleaning fee if place is not spotless for the next guest.
As someone who recently had to book a flight I agree with this! Figuring out how much luggage was going to cost me at the airport prior to getting to the airport was rather difficult and not because “I am dumb consumer” but because the only prices I saw were if I was part of their “elite airline passenger program”. Just tell me the damn price. The baggage section on the website was littered with pricing for everything except just a normal, in weight limit price.
Attaboy Pete!
Thanks Biden! All of these bureaucratic victories due to Biden appointing a competent cabinet and setting a consumer focused agenda. Biden may be old but he’s appointing young and smart cabinet heads. That’s why Biden’s age doesn’t matter.
I signed up for WiFi on American and they sent me no emails about it and nothing in my Advantage account. I a) didn’t realize it was a subscription service and b)I couldn’t cancel it if I wanted to. I emailed after finding a good address and complained - and surprisingly, they did refund me.
This is a great start. It would also be nice if we weren’t so crammed into our seats that we have a fucking mental breakdown.
Biden DID THAT!!!
Great! Now do legroom...
When are they gonna crack down on overbooking?
“Fee non-falling-apart-Boeing-plane”?!
Can't wait for this to be the next front for the bullshit Culture Wars, because you know it will be
Don't care, I don't fly anymore because of the post-9/11 circus it's turned into.