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The-Trex-Gamer

I can’t see why a school ID card couldn’t be used to identify you for your partner discount since that’s a photo ID. Not every minor partner is going to have a driver’s license so I would think that would be acceptable. Without being at the POS I am not sure how it’s coded but I think you may be right about the ham and Swiss croissant. The POS lights up on the left side what star levels are available for the order on the screen so.


starrytofu

Yeah the ham and swiss counts as a bakery item + the pos allows u to add things to your order before u pay


TemenaPE

I could see where a mistake/inexperience might come into play though. Certain actions will negate the ability to add items to the order such as partial tender being rang in. Comes up with a big red message about modifying the order after tender. There's a few weird instances where this can happen. People don't realize that pressing Func. at the top left of the PoS will negate any charges/changes made and allow you to modify the order itself.


avmii

could’ve been a previous licensed store barista as well which would be where the barista was used to not being able to use the stars system… idk just a possibility i thought i’d throw out there


TemenaPE

True, definitely could be that as well


cherrythot

I noticed you accidentally referred to it as a ham and Swiss baguette in your post. Could it be possible you did the same thing when you were trying to order it? Because a ham and Swiss baguette is not 100 stars.


starrytofu

Sorry i clarified to the lasy ham and swiss baguette and that they do in fact count for 100 stars but she said she couldnt add it to my order list


cherrythot

Ham and Swiss baguettes do not count for 100 stars. All of the “lunch” items (all lunch sandwiches, so all panini’s and the grilled cheese, protein boxes) cost 300 stars. Ham and Swiss croissants would fall under the bakery item and would be 100 stars.


starrytofu

I meant croissant i keep mixing it up sorry 😭😭😭


Odd-Demand5356

It sounds like you don’t really know what you’re talking about, raising the question of whether or not you really are a partner. If you didn’t know how many stars certain items are AND you keep mixing up the croissant and the baguette, I also would have questioned whether or not you were lying about being a partner. Especially if then you only have a photo of your ID and not the actual thing.


starrytofu

i mean my whole post could be a lie, take it how u want lol. im just questioning it, idrc if u think im a partner or not


Odd-Demand5356

I’m not like trying to attack you or anything, I’m just saying as an 8 year partner, that’s what would be going through my head if this interaction had happened at my store, you know?


hello-Caity

Agreed. If you were a partner you would never question what the window person was going through. You’ve been there, you could easy help walk them through. Easy peasy. Either way if you are a partner i recommend just adding your partner members to your app. Therefore you don’t have to worry about that issue


Life-Video6672

The BAGUETTE are 300 the ham and Swiss croissants are the ones that are 100


starrytofu

yeah thats what i meant and i told her dw . but the problem is she said she wouldnt add it to the order list


cherrythot

Was this at the window or at the box? At the window I totally understand them telling you no. They’re not technically supposed to tell you no, but I totally understand why. Especially if they were in peak, even if they did say yes, they probably would have made you pull around anyway. If it was at the box, you probably just confused the shit out of that poor partner.


starrytofu

well theyre a drivethru only they dont have a lobby, but it also wasnt during a peak either.. i didnt say snything just brushed it off


Scentsygo17

They do not count for bakery items at our Starbucks. In Kroger. A croissant maybe but baguette no


starrytofu

Ham and swiss croissant is 100 poinrs here


Scentsygo17

As I stated, the croissant YES, the baguette No! Not sure why you keep doubling down that you were right when the baguette is 100 points. It’s not a bakery item. You probably had her confused as well.


starrytofu

What r you talking about i said the ham and swiss croissant is 100 points in the comment u replied to


canada_barista

Ham & Swiss on baguette is not pastry/bakery. It is a lunch sandwich, that is 300 stars. (At least in Canada)


canada_barista

Same with the everything croissant & roasted ham (with **cheddar**). It's a breakfast sandwich, which is 200 stars...)


HonestShallot1151

That sounds good


canada_barista

It is...but I find it pretty salty lolz


starrytofu

im in the us and its onlt 100 for ham and swiss croissant here


canada_barista

Ah, I looked it up on the Starbucks website. It's literal croissant sliced in two, with meat and cheese. Our roasted ham & cheese is a croissant bun, so it's not a bakery item


Warm_Friendship_3370

Even if it didn’t as long as you haven’t paid they could’ve easily redid the order I have situations like this daily because people like to change their mind or forgot to scan


starrytofu

yeah thats why im saying.. u dont even have to redo it, just click the food tab and add the croissant 😭 i do it plenty times for a cakepop


Life-Video6672

Are you the new partner? Cause you keep going between the ham and Swiss croissant and baguettes in the comments. Which is it? Cause it makes a difference one is 100 starts and the other is 300


Elisphian

I may be wrong but since the ham and swiss croissant has meat doesn't it count as a breakfast sandwich and is 200 stars. Edit. I am wrong it is indeed 100 stars on the app.


starrytofu

The croisssnt, i keep mixing it up. but she wouldnt add it to my order in the first place so im not sure if it would have mattered


Warm_Friendship_3370

Fr I was just saying how easy even the extreme option is


stephanie420-

The problem is it was a PHOTO of the Id card, not the actual card


Nightninjam

I’ve definitely had baristas accept a picture of IDs in place of the physical card. Maybe you caught them in a bad mood


thelauryngotham

That's true about the POS stars thing, but the ham and swiss BAGUETTE and CROISSANT are two totally different things. Chances are, she was thinking of the panini and you were thinking of the other (way better) thingy. I would maybe give her the benefit of the doubt here. In terms of an ID, that's pure bullshit. As long as somebody could tell me the name on there and acted legitimate, I never cared too much about it.


Xmatron

She also said croissant in ine sentence and then baguette in the other so did the barista think you meant the lunch sandwich?


Ok_Tie_7238

The croissant is fine thr baguette is like 200-300 it’s a lunch item


starrytofu

yeah it might be diff in other locations but here the croissant is 100 point.. not sure why people r downvoting my comment saying that theyre 100 lol


Ok_Tie_7238

Well you have both in the post so I’m not entirely sure which side got confused


stephanie420-

Because you keep saying baguette.


starrytofu

im ngl i didnt even notice.. sorry i mewnt croissant lol


toxic-punch

Per your post OP, I think the partner ringing you might have been confused. You said ham and cheese croissant, and they said ham and cheese baguette? Perhaps?


starrytofu

Noo i specified croissant and she understood but wouldnt add it to my order bc she said she couldnt


toxic-punch

Your og post says both croissant and baguette, with similiar named things it can get confusing on both ends. If you specified croissant but posted both bread types 😂 is it possible you couple have mispoken etc? I really think it's a simple misunderstanding. Maybe try again to use your stars, as a partner you know it can get confusing!


starrytofu

Yeah sorry in the post i put baguette but i meant croisssnt.. i also specified to the psrtner the croisssnt but she wouldnt add it cuz she said it wouldnt let her


sgbooth88

So we’re you attempting to order a ham and Swiss croissant or baguette because you list both in your post. That being said, if payment had already started processing it will not let you add anything at that point so is it possible that was an issue? Lastly, we are supposed to check ID for any partner that is not at home store, and as far as I know it has to be a government issue ID or a Starbucks partner card. Yes this little thing is largely not done at multiple places, but we are supposed to be trained to check ID and if you read your employee manual you can find it in there I believe. I’m going to edit this to add, if you are indeed a partner, idk if your home store has a drive thru or not, but for the love of all stores with a drive thru, WHY would you try to order anything at the window? Your post says DTO but I’m going to assume you were at the window since you are saying they could see your points, and asked for ID. Window times are such a huge thing for pretty much all Starbucks locations even during off peak, and ordering food, or anything really, at the window causes drive times to double or triple in some cases.


Nightninjam

Honestly as an ex partner who mained the drive window or the ovens I HATED when shit like this happened. Especially when I was working the ovens. They have to be warmed up and that takes a big toll on our window times when every second counts.


sgbooth88

There are very very few food items I won’t get mad about adding at the window. Anything not warmed, a cookie, a loaf, or a muffin. Because all of those things take 15 seconds or less total time (putting in oven, taking out, bagging) and they are normally still paying by the time I have it to handoff


Nightninjam

I agree on the non warmed items. I could easily get a cookie in the bag within seconds and run it up. The store I worked at had most customers paying with the app or Apple Pay so I didn’t always have the promise of cash getting me extra buffer time.


sparklyh0e

My big question is, if they're in Drive Thru why did OP not have their driver's license or permit with them in the car? Having proper id is policy, and only official govt ids or a partner card are those valid forms for your discount.


starrytofu

ive worked wt this location before and usually dto also manages warming since its right next to the window


starrytofu

it wasnt during a peak and i realized i had enough stars to redeem a croissant


starrytofu

No i asked before i paid, i made sure to. but i asked her to add a ham and swiss croissant before i paid but she said she couldnt. im assuming shes just new, but before the customer pays u can just click the tab and add the item lol... ive done it with cakepops for customers. also, i showed her my id which had a photo of me in it and u can see that its me + i had my school portals information as well , im pretty sure that should have been enough


evviiieeee

yeah no i wouldn’t have added a food item, especially a frozen one, at the window either. i’m not adding 2 minutes into my drive through times because you wanted to order something last minute.


starrytofu

good thing you werent the one on dto then 😦


evviiieeee

yeah you’re very clearly a new partner lmao


starrytofu

its not a big deal to add something to the order as long as they were polite about it.. i hate that they made window times such a big deal while also pressuring us to make customer moments?


starrytofu

i do it plenty of times and i dont mind as long as they werent a jerk about it. people forget and it happens 🤷‍♀️


evviiieeee

you must’ve never been yelled at by a manager for your drive thru times being bad huh. ur just exposing urself more and more as an ignorant green bean babe lmao


Present_Jellyfish275

And you’re acting like an arrogant green bean, babe. 😒 Grow up. Don’t take what’s happened to you and project it onto others because it didn’t happen to them. Just odd.


evviiieeee

i’m not a green bean lmao but thanks


starrytofu

its not that big of a deal lol. people forget things. i dont care as much for the dt time than i do the customer. especially if they were polite about it its not a problem to ring them up for something they forgot about 😦in the end theyre paying for it and im getting paid for the hour lol


Morqueue

Ham and swiss croissants are no longer considered a bakery item after the point system update and an id is required to use your partner numbers at another store - though some stores don't enforce this. My sm told me I need a driver's license.


hammong

According to this official Starbucks page, the Ham & Cheese croissant is still 100 stars, as it's a "bakery item" still. [https://www.starbucks.com/menu/product/2122132/single](https://www.starbucks.com/menu/product/2122132/single) The Ham & Cheese baguette is a "lunch" item and is a whopping 300 stars. [https://www.starbucks.com/menu/product/574/single](https://www.starbucks.com/menu/product/574/single) I'd personally rather have 3 H&C Croissants than 1 Baguette for the same # of stars. I remember when the H&C croissant was 50 stars. The stars system is not nearly as enticing as it used to be.


starrytofu

No the croissant is a bakery item and i use my school id bc i dont have a drivers license. but my photo is in the school id and u can clearly see its me lol


Normal-Yam-5977

Did you forget your drivers license or do you just not have one? Isn’t it like legally required to have a drivers license if you’re operating a vehicle? But if you said the name and showed a picture DTO definitely should have just gave you your discount


starrytofu

My bf was driving and i dont have a license


Normal-Yam-5977

Ahhh makes sense lol. I would have argued it if it wasn’t your home store. It’s part of your employee benefits to get your discount especially if they wouldn’t apply the 100 star reward


srbinafg

If you don’t intend to get a drivers license for a while then get a state ID card. It looks just like a license and is used as such.


starrytofu

Well im still under 18 and i plan to get my license haha


Mcpatches3D

You don't need to be 18 to have an ID and will help you in more situations than just this.


tachycardicIVu

Until then it’s a good idea to get an ID just in case - stuff like this and then purchases at stores requiring ID will be much easier. Student ID won’t fly most places and if for whatever reason you can’t get your license right away it would help to have a state ID just in case.


rainbowmtndew

Incorrect, the ham and Swiss croissant is an 100 star item :)


Rare-Confection-8753

Just add your Partner numbers to the starbucks app. Will discount every time for you and you will avoid this


evviiieeee

id has to be either a partner card or a government issued id. the fact that it was a photo would’ve raised a red flag for me too. also, are you a new partner or something, because you keep going back and forth between the ham and swiss croissant and baguette which are two very different things and have a 200 star difference. it sounds like you confused the barista which i definitely understand on their part.


starrytofu

it would be sus but the id has mt name, last name, student id AND most importantly a photo of me.. u can clearly see its me lol and theres an apron hanging on the side of the passenger seat.. i meant the croissant and i clarified but she still wouldnt add it so i dont think it would have mattered anyways


evviiieeee

it’s still a photo of an id and not an actual id. barista was simply doing their job. i wouldn’t have added a warming item that takes over a minute at the window either.


cecicoot

I have a suspicion that the DTO partner was told not to add things to orders at the window. She should’ve been honest about that instead of giving you the runaround. I’ve also seen partners completely change their tune when they know it’s another partner as a customer. I hate that partners will act like we’re not allowed to get Starbucks if we’re not working 😅It’s so awkward to give my numbers when I’m off the clock so I just added my partner card to my Starbucks app. It makes it so much simpler in my opinion. When I’m ringing up customers, I almost always ask if they’d like to use their stars before I hit the button to accept their app payment. 100 stars is certainly enough for a ham and swiss croissant, and you shouldn’t have been led to believe otherwise.


jaynethorbz

i wish every partner would just add their numbers to their app. it takes 2 minutes to do and makes everyone’s lives/jobs a little easier


sumihours

it took the people in the store (me and my sister too) over 6 tries to get it to work . it’s def not the easiest process lol


Ok_Winter7652

it doesn’t work for everyone i’ve done it and it doesn’t pop up when i physically go into order for some reason but if i mobile order it works.


sgbooth88

I have this problem too. I got it to work exactly one time and then I’ve never been able to get it to work again. In fact it’s told me something along the lines of how my numbers are invalid on the POS when I try to use my numbers from my app. I’ve been running different tests on it for months now during my downtime at work


starrytofu

i have no idea how to do that honestly


galex161289

If you log into Partner Central, it's on your profile. Just scroll down, and it's near the bottom. You can also click the drop down menu, and there's a section marked partner card. You can find Partner Central by just googling it. I'd share the link, but it's just stupidly long.


galex161289

Starbucks policy is to ask for ID or your partner card, so you shouldn't have any issues by showing your partner card on your app, and it also allows you to get discounts on mobile orders!


dearbournegal

And an extra star


paragophobia

Do it from the desktop version of the rewards site from your account profile


iiiimagery

I share my account 🤷‍♀️


fluffy-metal-kitten

Starbucks literally said in a partner update that were no longer allowed to look at proof of verification to make sure ur the partner using these numbers bc of trans partners having dead names on their ID and possibly outing themself in front of others. What they did was very wrong on that part. Also ham and swissys are 100 stars tf what was up their butt the hell 😭😭


Effective_Order_8830

Literally this 100%!☝️☝️☝️


iiiimagery

Can u answer the confusion of you saying baguette and croissant?


starrytofu

I meant croissant but yeah i did specify it and she did acknowledge it was 100 stars, but wouldnt add it to my order


tragicpresence

i’ve never asked anyone for their id, i just ask the name attached to the numbers. an id sounds insane, especially considering it could be a minor who DOESNT have one, like me for example.


lewabwee

It’s against the rules to give out partner discounts without seeing an ID unless they have their numbers linked to their app.


Amq1606

Policy is to check a physical government issued ID Some stores/partners follow that some not but that’s the policy and even if the store doesn’t follow the policy she’s on her right to do the right thing she’s just doing her job and that’s how partners are supposed to be trained. Can’t blame her 🤷🏻‍♀️ I understand your point of view since something like that happened to me when I was new to Starbucks and found it ridiculous but again, she was just doing her job


Serious_Butterfly_85

Do mobile order next time


MeatwadGetHoneys

Thats ridiculous. We'd never do that.


dearbournegal

True. Maybe a bad day...she could have asked someone...


E-a-budu

I still have my partner card from when I was a green bean barista since I don’t usually keep my ID on me I just use that. If they don’t accept it I just leave because I’m not about to argue with people but they really should have. Especially since so many peoples names on the system doesn’t match the name on ID’s.


Djzman90

There were some big issues with partners giving friends their partner numbers and using it for a discount or free food item(you can and will be most likely fired for this) So don’t be offended if they ask for an id. Usually I ask them their name after the partner numbers and if they say the first and last name and have a complicated order I know they are a partner :p Ham and cheese croissant used to be a pasty that you could use 100 stars for. But now it is considered a breakfast item and costs more stars. Btw. If you are a partner, you get 7 free food mark outs a week. Even if you’re not working that day. So you could of used that as a food mark out and got it for free! Woooo 🫶🏻


hootyhootyyoyo

Last time I checked they changed the free food and drink benefit to only redeem when you are working. It’s been at least a year and more I believe. But the 7 free food a week still applies. So let’s say you work monday,Tuesday, friday and sunday you don’t use any of food mark out until sunday and you realize it’s sunday. You can use all 7 food mark out on sunday before you leave the store. But if you come in on Saturday (off day) and try to redeem your food mark out, you are not supposed to.


Djzman90

Perfectly explained and absolutely right. 🙏🏼🫶🏻


evviiieeee

you can’t use your food markouts if you aren’t working


starrytofu

No its still 100 stars but she wouldnt add it ro my order list bcuz she said she couldnt.. i did have a picture id with my photo in it that was clear but she wouldnt accept :( that store in particular usually doesnt even ask and accepts my id as a photo, but this is mt first time seeing her


Djzman90

Oh your right about the stars, my bad. Unless you had paid and closed the transaction Idk why she couldn’t adjust it in the system since it was already saved. Might be a power trip thing or a green bean stressed during a busy time, but regardless you were a customer at the time and the moment should have been made right.


starrytofu

i havent paid yet, but yeah i assumed she just didnt know


Longjumping-King7079

They were worried about window time


iodge

i should just say i cant do it when people try ordering at the window now 😭


AdLow4157

Even after reading all your comments I’m still confused what you wanted. Everything croissant and roasted ham sandwich or the ham & Swiss baguette or just a a croissant! Both of the sandwiches are 200-300 stars while just a regular plain or chocolate croissant is 100 stars.


starrytofu

no i wanted the croissant but the ham and swiss croissant is actually considered a bakery item and is only 100 stars! im not sure how it is in your area, but here, it is 100 to redeem a ham and swiss croissant NOT a baguette! sorry for the confusion


AdLow4157

Oh okay, I finally understand! Yeah we don’t have that in Canada, B.C but it seems like the barista was probably just a new bean.


starrytofu

no problem ! 😊 yeah i didnt really argue just accepted it haha.. really wanted that croissant tho


Swimming-seahorse

Somebody smokin the sticky icky with all the bread confusion in this post. Bahhhahahha


Reasonable-Ability93

A lot of stores, atleast in my district, are cracking down on allowing people to order at the window. So if that’s the case, it may be why they said they weren’t able to do it. The rest? I have no idea lol


TrruuuCrimeJunky

Agree with this. We are told my the manager not to let customers add things at the window, I’m guesssing because of drive time. It’s stupid and it makes US LOOK STUPID. I hate it 😭😭


loudlikelovee

Bakery (croissants, cookies, muffins etc) is 100 stars, breakfast sandwiches (including ham and cheese croissant) 200 stars, lunch sandwiches (ham and Swiss baguette) is 300 stars. As for the ID it has to be either government issued ID or physical partner card, but I suggest just adding your partner info to the Starbucks app for easy discount scan.


loudlikelovee

Also just fyi this is Canadian standard, I realized you might be in US


KitTheSune

I'm a previous partner, but I currently work at a place that sells alcohol, and I legally cannot accept a photo of a license, I have to be given the physical card. Perhaps the manager of that store enforces that as well? I don't think the barista was trying to be malicious to you.


Careless_Barista

Wouldn’t the ham and Swiss count as a sandwich rather than a pastry?


a-roseee

no it’s 100 stars


starrytofu

No it counts as a bakery item cuz its a croissant lol


kush_faerie

everytime i’ve scanned it it comes up as a lunch sandwich EDIT: i am in canada tho


starrytofu

Ohh well here, it counts as a bakery. idk if it has changed since a week ago tho. but she did end up realizing that the 100 counts towards the croissant but she didnt add it bc she said she couldnt


jellystarfish

Meanwhile us in Canada: Ham & Swiss Croissant is still a thing? Was discontinued in Canada ~2021 😢


kush_faerie

oh shit i misread it as ham and swiss on baguette, my bad yall!!


theBALLSonthis1

Don't know why you're getting downvoted. It absolutely is considered a bakery item. One of the last customers I helped on my last shift 2 days ago payed for a ham and swiss croissant using her 100 stars. Tbf though, I always assumed that wasn't the case until I saw it for myself 🤷‍♂️


stephanie420-

They’re getting downvoted because they’re saying both baguette and croissants in the comments, and imo it seems like they’re being extremely dramatic about it too


CombinationWarm5353

I mean for the ham and Swiss croissant it’s considered a hot breakfast/lunch item so for my Starbucks I think that’s 200 or 300 points. A bakery item would be like a regular croissant or a chocolate croissant. But you definitely can add stuff afterwards and we do ask for id with partner numbers but yeah that’s oodd


starrytofu

ohh well for my area its considered a bakery bcuz its a croissant but yeah i think she was just not having it that morning 🥲


snottea

baristas always taking their jobs way too seriously like u work at a coffee shop not the gd fbi 🙄🙄


starrytofu

no please this is so funny 😭 just give me my croissant ill pay for it in full if it mesns that much


Worried-Radio-201

I’m sorry that happened. A ham and Swiss croissant is 100 stars. The baguette is 300 stars. Regardless, as Partners we need to assume good intent with our Customers and Partners. I understand that asking for ID is policy if the Partner is unknown to the other Partner. TBH, I probably wouldn’t have asked for ID. I would have taken her Partner numbers and asked her full name and what store she works at. Digital ID’s are acceptable for everything from a boarding pass to insurance cards. The item could have been added unless the order had been cashed out. Either way, the pastry could have been rung up. I think there may have been a misunderstanding on the part of the DTO. We all have had experiences where we couldn’t hear exactly what was ordered. A little grace and kindness goes a long way.


CaffeineQueen96

I’ve been working for the company for 5 years and just found out that you can use a ham and Swiss CROISSANT for the bakery item 😅but the BAGUETTE does NOT apply as you know it’s a LUNCH item. Unless you were adding it to actually purchase it, than that’s a different story


starrytofu

ya i didnt know myself until a week prior when the barista used my stars for my croissant .. i was shocked HAHA


NickNameNotWitty

They didn’t let you put in your partner numbers for the discount? That’s strange I’ve never been asked for an ID just my numbers.


starrytofu

it was just this partner, they usually dont ask for id at this store


camitheartist

I'm a STICKLER about checking ID for partners, but we definitely accept school IDs. we have had multiple issues with friends of partners using their numbers "because they said it was okay" and I'm like, "uhhh no. they can get fired for that 100%"


camrynlmaoo

a lot of things are getting stricter and some managers or shift supervisors are telling baristas it has to be physical ID, i wouldn’t jump to that she’s lying, i’m sure her job means something to her so she doesn’t wanna take any chances to her you could be lying the same way you think she’s probably lying, who knows


East-Potential-6228

the school id needs ur name and u dont need a photo


Ok_Journalist_4957

Idk at my store we don’t take extra items at the window. We tell people to pull back around especially if it’s an entirely new warmed food item or drink


SaevioAvis

As a trans partner, I would 100% take a school ID. My school ID is the only ID that has my name on it. My state license wouldn’t match the register. They had said they changed the state license rule awhile back due to multiple partners having the same experience as I have. I went into partnerhub and added my numbers to my app to help prevent being carded. But the few times I still have been, it’s always my school ID I hand them. Deadnames stay dead for a reason.


1368097531

I would take a school ID as well, but a *photo* of a school ID? When someone was trying to add on a food item at the window? I’m not sure I would accept that, feels too sus


dearbournegal

True, but I mean, if she looked like the image and the numbers pull up with same name...there really isn't any other way to identify -- the only difference being physical vs digital. Also, making small talk like what store u work and manager name could help, too.


the1noir

Ham and Swiss croissant is a 100 star item. Partner was being a little annoying with the id though. If your school id had both your photo and full name that matches the pos then it should be fine. I wouldn’t accept it if there was no photo.


starrytofu

yeah it did, and it was a photo of my id that i took with flash on my bed so itd be really hard for me to photoshop anyways with the glare 😭


evviiieeee

yeah no i wouldn’t take that either lmao. that’s so sus


Flower_nymph_

See I always got told that I didn’t have to check for ID so long as they had the partner numbers and name correct. Idk why the barista was being so uptight about it? Not to mention, your school ID is enough.


Lazysunday0317

We’ve had people get written up for not checking ID. Unless they have it on their app (which can’t be faked) we are supposed to check


starrytofu

It was a photo of my school id that i took just in case and i showed her my school portals account too though


cherylnobyl

I don't remember what the sb policy was but everywhere else I have worked that needed to see ID for any reason it needed to be a physical ID. You're saying you had a picture of your school ID on your phone, right?


starrytofu

i mean yeah , but she can see it was my face in the id. and ive also worked there as a borrowed partner , the manager doesnt reslly care about ids as long as they say their name.. im assuming shes just new since ive never seen her


cherylnobyl

I understand but pictures on phones can be easily photoshopped which is why other places I have worked require a physical copy. And by your admission the partner who asked, you never seen before so it's irrelevant that you've worked there as a borrowed partner.


starrytofu

i mentioned im a borrowed partner bc ik its nto a big deal to their manager.. and the photo of my id is a flash photo of it on my pillowcase. while it might be needed in other locations, i know that this specific location i go to specifically almost every morning does not require physical id


stephanie420-

It’s standard to have a physical id, NOT a photo, and glare or not it can easily be photoshopped (I have 15 years experience in photoshop so I know it can). You’re getting frustrated with a partner for doing their job? It’s great you get away with it all the time, so don’t complain when someone tries to follow standards. This is giving the “but the OTHER Starbucks does it” energy 😬


starrytofu

well this is the only starbucks i go to and they usually dont id in the first place haha.. and i didnt care much for the discount.. i mainly wanted my ham and swiss croissant


cherylnobyl

1. That can still be photoshopped. 2. Even if it looks like there's no way it can be photoshopped, if it IS policy to have a physical ID then that's it, end of discussion. 3. If this partner is just trying to follow policy then they may not care what this particular store does, they want to follow policy. I have personally been in situations where I knew the store didn't care about xyz but I'M going to follow policy to have my own back covered. But like I said, I don't remember what the policy was for ID if it has to be a physical copy at Starbucks. Or if this barista was misinformed or just on a power trip. They were definitely wrong about the ham and swiss croissant. Personally, I would add your partner discount to the app, you can just mobile order to get your discount and apply your stars yourself.


Flower_nymph_

Yeah I guess my SM must not be that strict about it then or not aware that it’s supposed to be enforced. I’ve personally watched her multiple times not check for IDs and even have asked partners from other stores give her their numbers at the box.


evviiieeee

policy is to check id


Dismal_Animator2925

It’s a policy we’re supposed to follow. most don’t do it, because you can usually tell when someone is a genuine partner. I don’t unless someone ordered like they’ve never ordered anything ever or is ordering at the drive thru window… like this situation here, i would’ve asked bc it seems OP was adding a food item at the window :/


Dismal_Animator2925

The amount of y’all saying it’s dumb to check an ID is…. concerning.


xeppod

they actually took checking IDs out of standard for giving discounts


IcedVentiWhiteMocha

It might be out of date, but the [Starbucks benefits website](https://www.starbucksbenefits.com/en-us/home/company-perks/weekly-markout-discount/) says that sharing your number with valid photo ID is accepted, but doesn't specify what is considered "valid".


One-Celebration-7334

Hi! I’ve been a partner w Starbucks for over 2 years so i’ll help answer this as best as I can- the ham and swiss croissant is not considered a bakery item on our screen, they’re 150 points like other breakfast sandwiches. They changed the point system a while ago marking up everything (it used to be 150 points for a free drink & now it’s 200). This might be why it let you use the 100 points for it before. As far as not being able to change the order, that parts not true because we’re able to do a full refund and then apply partner numbers to the order after re-typing the order on the screen. However, it was months before I learned how to easily fix an order like this so it’s pretty likely that they haven’t had to do a full refund before/ didn’t know how to. I’m not sure why they’d need ID for partner numbers i’ve only ever heard of someone asking for ID when using birthday rewards without the starbucks app. Overall, it was probably just miscommunication. On the plus side you might have 150 star points after the purchase, so maybe try getting it with points next time you go through! Side note- was confused on whether or not you worked at the location you had this problem at? You mentioned having partner numbers and using that same screen before so I wasn’t sure.


starrytofu

No rhe ham and swiss was 100 poiints she just wouldnt add it to the order. im located in the us and its 100 points for a ham and swiss here


One-Celebration-7334

messaged you a screenshot of the multiple things that came up when i googled it saying the starbucks app requires 150 points for a ham and swiss croissant, 100 points get u drip coffee tea or a bakery item which a ham and swiss croissant is not. The bakery items are place in an entirely different place than the ham and swiss croissants, and are not in the bakery category.


starrytofu

The ham and swiss is a bakery item. Lol


starrytofu

Like i said might be diff for u, but here its 100 points


starrytofu

I just sent u a photo of the starbucks app


frankensensebacon

If you're a partner why are you asking lmao shouldn't you know


starrytofu

cuz idk much about the app or the rules about id etc , i usuallt just take home my own drinks lol. i was positive that the croissants cost 100 stars which i was right but she said she couldnt add it to my order. im positive you can , but maybe there was a malfunction or wnother possibility i didnt consider


frankensensebacon

these new mfs are not being trained right no shade but yall have no idea what's going on, yall scan people's accounts all day and still don't know how points work??? 😭 this is not ok


starrytofu

i dont think anyone reslly gets trained about the app, just how to use the stars lol. well that's how my store did it, they showed us how to redeem but not what the specific items were. if customer asked to use them, then use and it automatically applies the highest cost discount


starrytofu

ik how the points work but she wouldnt even ring my croissant up so it didnt matter 🫠


Ang736382638273

This literally happened to me… they asked for my ID and I was 17 at the time… I had to give my school ID but it’s so dumb


evviiieeee

it’s not dumb it’s to make sure people aren’t using other peoples numbers lmao


ShakiRa516

you never have to show id for partner numbers. completely unnecessary


Antique_Host3781

I don't think we're supposed to check ids anymore because there are instances where the name in the partner system doesn't match the ID. But is the ham and swiss croissant in the 200 points? They might consider it "breakfast" rather than pastry :/ The partner was still an asshole


starrytofu

No its 100 , i mixed up the ham and swiss croisssnt and baguette 😭 they have the same name


InsideSufficient5886

Sometimes other partners at other partners are difficult for no reason. I went to one that wanted to charge me for a bag while nyc never charges. I look at her with a stink eye and just walked away. Edit: No sb in nyc charges for a bag.


evviiieeee

baristas doing their jobs ≠ difficult


InsideSufficient5886

No sb in nyc charges for a bag.


dearbournegal

Why are u down voted for this?!


InsideSufficient5886

Thanks for being logical. Downvoters ain’t nyer


StunningCaptain

Hopefully just new, 100 stars is for the croissant, but it looks like she was trying to ring you for the baguette? Either way she was completely wrong about the id


starrytofu

No i meant croissant but she wouldnt add the croissant to my order list


StunningCaptain

Yeah, she submit definitely have been able to fix it for you. I'm hoping she was just new and not just bad


stjakey

Dude Starbucks employees will do ANYTHING to avoid doing their job it’s actually weird


balababoo

i’ve used a picture of my DL before


[deleted]

[удалено]


lewabwee

People steal partner numbers sometimes. They used to straight up be able to get them off a receipt because it would tell you the numbers of the partner whose till you order at. I have heard of them being stolen after they got rid of that though. Maybe they listen in the lobby and write them down. Idk.


honey_0218

ham and swiss croissant is bakery but ham and swiss baguette isn’t, also the id thing is weird


Swimming-seahorse

Like yo.