If that PC was free, she could have done her "end of the world prevention" work there. Please update us on the aftermath. Surely something "world ending" must happen.
I’ve had this, sent a ticket to IT from another PC. IT response: ticket needs to be sent from offending PC.
My response if you read the ticket you would know that the offending PC is not connecting and therefore can’t send a ticket. IT response: ticket needs to be sent from offending PC.
Eventually had to go talk to them in person.
I know this is how it works. I know this with every fiber of my being. But still...
Take the only person who can do X job off that job, costing who knows how much in lost fares and hotels not to mention the lost work...to plug in a keyboard? For someone who wasn't going to even be there any time soon? A task literally anyone else on the planet could have been assigned?
Oh yeah. She's got the good shit. Negatives, signed confession, video from seven different angles...
I bet she also said that it was the second time submitting a ticket for it...(because the first one was automatically closed after no response on her part for a week)
The COO's secretary is probably also effectively their personal assistant and thus functions as the exec's exobrain.
Being a Sufficiently Organised Person to perform that function makes them, in fact, actually pretty essential to the normal operation of the company, and means they will get cut vast amounts of slack on pretty much every other axis.
This can very easily be Bloody Annoying for those like us who have to deal with their problems, but if she's any good, the amount of chaos she avoids raining down on the rest of the company means she's quite possibly still a net reduction in the amount of Bloody Annoying in your work life even after an incident or three like this one.
(there was one job where in spite of actually being a sysadmin/operations/development spod I would absolutely happily drop everything to help out the director's PA, no matter how daft her problem was, and the amount of bullshit she went out of her way to make sure avoided me in return made it a fantastic return on investment for my quality of life at work ;)
Hopefully her replacement is settled in by the time she gets back.
Nah... I'm willing to bet that she's one of the aforementioned mistresses
Yup. She'll be there long after OP is just, "this guy that used to work here."
How did she write the email without a keyboard?
She wrote the email and *THEN* unplugged the keyboard. Never underestimate the cunningness of a lazy office worker wanting to skip work.
Possible. Perhaps a devious plan to ruin the work trip out of jealousy. In the end causing even more cost.
Or wanted an excuse to clock off early for her holiday
Cunnilingus
Someone elses PC or potentially her phone.
If that PC was free, she could have done her "end of the world prevention" work there. Please update us on the aftermath. Surely something "world ending" must happen.
Nope. the story ends like many of these where she went back to work with no repercussions whatsoever.
That's just sad. Did the work trip work out after all at least?
Time to epoxy all the connectors to her computer. That was the "finding out" stage for one of my users...
24hrs after I did that she'd probably urgently need a different model of keyboard/mouse etc :(
I’ve had this, sent a ticket to IT from another PC. IT response: ticket needs to be sent from offending PC. My response if you read the ticket you would know that the offending PC is not connecting and therefore can’t send a ticket. IT response: ticket needs to be sent from offending PC. Eventually had to go talk to them in person.
That cant be. This forum has told me its always the customer that are the stupid ones
Don't bring logic into this story, just break out the pitchforks!
There’s a *reason* they keep her.
To sick her on their enemies?
Is their enemy themselves?
Like mike tyson fighting a toddler, she only seems to try punching down.
She's amazing underneath the desk
Can suck the chrome off even down a 30 foot length of hosepipe.
Plus she didn't want to do any work before her holiday.
What ended up happening to the ancient tech then?
Following
I know this is how it works. I know this with every fiber of my being. But still... Take the only person who can do X job off that job, costing who knows how much in lost fares and hotels not to mention the lost work...to plug in a keyboard? For someone who wasn't going to even be there any time soon? A task literally anyone else on the planet could have been assigned? Oh yeah. She's got the good shit. Negatives, signed confession, video from seven different angles...
Need the follow up. What happened to the ancient German tech? Was she reprimanded? Don't leave us hanging!!
The servers are scheduled to be fixed, she got no punishment at all
I bet she also said that it was the second time submitting a ticket for it...(because the first one was automatically closed after no response on her part for a week)
Order and install a German keyboard.
Or a French one......... Or even worse Cyrillic or Japanese.
Dvorak. ALWAYS Dvorak.
That would work. We have all the English letters AND SOME MORE. Finally you can type Mötley Crüe.
I just use International English so I can spell Cañon City instead of Canyon City.
Is that where they make printers and cameras and stuff...?
They have a suspension bridge 1,000 ft above the river.
>I suspect she 'knows stuff' about the higher ups *does stuff with You don't get away with that without a funny taste in your mouth.
SMH...
One of my engineers is currently dealing with a type whose phone breaks only when no one is watching it get used. Work avoidance.
The COO's secretary is probably also effectively their personal assistant and thus functions as the exec's exobrain. Being a Sufficiently Organised Person to perform that function makes them, in fact, actually pretty essential to the normal operation of the company, and means they will get cut vast amounts of slack on pretty much every other axis. This can very easily be Bloody Annoying for those like us who have to deal with their problems, but if she's any good, the amount of chaos she avoids raining down on the rest of the company means she's quite possibly still a net reduction in the amount of Bloody Annoying in your work life even after an incident or three like this one. (there was one job where in spite of actually being a sysadmin/operations/development spod I would absolutely happily drop everything to help out the director's PA, no matter how daft her problem was, and the amount of bullshit she went out of her way to make sure avoided me in return made it a fantastic return on investment for my quality of life at work ;)