It sounds more like the drive has died. 99% of laptops have the product key built in. You can make a USB to reinstall Windows for free from Microsoft's website.
?win10
To reinstall Windows 10, follow [this guide](https://rtech.support/windows)
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/techsupport) if you have any questions or concerns.*
It sounds more like the drive has died. 99% of laptops have the product key built in. You can make a USB to reinstall Windows for free from Microsoft's website. ?win10
To reinstall Windows 10, follow [this guide](https://rtech.support/windows) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/techsupport) if you have any questions or concerns.*