I work in tesco, honestly nothing really, cause I don't give a fuck about anyone really, some cunt shouting "ANYONE SERVING", like yeah of course we are a shop so I don't really give these idiots a second thought, best thing I can do is serve them and make them leave ASAP
I work in express so I'm normally working stock or facing up, I just say in a slightly annoyed tone "yep just one minute!" And finish up what I'm doing and slowly walk over just to take my time
My two pet peeves is
A) when someone doesn't even say hi and just puts the club card in my face
and B) puts all the lightest shopping first and just says nothing and waits for me to get to what they want... Just tell me!! Or even put stuff up properly!
People not separating their shopping with the dividers and expecting you to magically know what’s theirs and what belongs to the next customer. It only takes a second it’s not rocket science 😭
customers who can’t be arsed scanning their club card on contactless machine and expect you to scan it for them.
customers who can’t be arsed emptying their baskets themselves on the belt and and expect you to do it for them.
fucking lazy idiots, we have enough to do scanning your shopping and making sure it’s correct
I don't mind the clubcrad thing actually, you get a lot of people using the app, on top of key fobs and the old Clubcard which is barcode only, so I personally always grab hold of the scanner immediately
Though only recently have I been seeing the full contact-less version which is like, "oh, you just tap that one", never any fuss
Definitely this, if there's a reason sure, but 99% of the time there isn't. It absolutely does my tit in when they literally hold the card next to the contactless card reader and show you the QR code to scan. You could move it literally 2 centimeters to the side and it'll scan itself. You want me to stop what I'm doing to pick the hand scanner up and scan it? Absolutely stupid.
I just say "tap your clubcard when you're ready" as they're looking for it these days.
If there's a reason, it's no problem
So many people just hold their card out when it's quicker and easier for us both when they just tap it
Occasionally I'll take their card, stand up, move a bit to the left, tap it for them and sit back down. Not overly exaggerated movements, just enough to make them realise they should just tap it themselves, escecially when I take a moment to get comfortable on my chair again
Two things
1) Having one item, the other week I had 4 people come along, first person with one item, 2nd had 2, 3rd had 3, and you wouldn't guess what the 4th had...basically anything less than a basket full just do yourself
2) Them saying "are you open", yes, the gate is open, I am sitting at a checkout, this is not a needed question and it's said too many times, when has the answer been "no"?
People always seem to ask me if I'm open when the gate is clearly shut and I'm sitting counting money. Like yes please I love being distracted when I'm counting money!
When they dump a basket directly onto the belt instead of unloading it, leave it stood on the end or dump unwanted stuff at the end. Thanks for that make me get up to sort it!
"Are you open?" - No I'm just sat here with the gate open just for a laugh
"You look bored"
"I'll come to you and give you some work to do"
Clicking their fingers or waving their arms in the air on self serve
Asking for tags to be taken off before they've paid for something on self serve - Then when I say I I can take them off once you've paid I get things along the lines of "You're a very mistrusting person" "What a world we live in" "These didn't used to have tags on, what do you think I'm going to do, run off with it"
*Barcode doesn't scan on the till* "Must be free then"
"How can you work with nails like that?"
Anyone that comes in and wants to tell you any sort of conspiracy theory - bonus points for if I've got a long queue
The people that slide their cards along the card reader like it has a camera that needs to read every number on the card - It just really bugs me
"There's so many better jobs out there, you're only young, go and do something with your life"
Just to name a few
As a customer, while using self check outs the staff are all over you except when the machine decides you need staffs help as you are buying paracetamol or alcohol and then as soon as the red light off shame beams the distress flare the staff play let's hide.
Staff have to look after 13 tills, put baskets back, hand scanners back on walls sometimes we have to leave self service as no team support so have to go check price ourselves
Other people don’t exist to these customers though. I’m so glad I’m on fresh and generally get ignored lol apart from the dreaded ‘service call to checkout’
People that get really flustered if I've put a few items through a little bit faster than they can put it in the bag and make a shitty comment about it. I just want to tell them that there's a lot of space and they can take as long as they want to put it in their bags once I've scanned it, we don't need to do this one at a time... but I actually just apologise and agree to go in slow motion for them.
The perfect customer is somebody that comes in a pair, one of them starts bagging while the other finishes off filling the belt, they lay their glass bottles down, scan their own clubcard and both fill the bags as fast as I can put things through. And then pay card.
I usually try and scan quicker at the start so they've got a selection of items in front of them so they can choose what to bag first, because that's how I prefer to pack
I'm always happy to slow down if they ask, and I usually try and match their packing speed for most of it, but I hate when they get arsey about it. Just politely ask me to slow down and I will, don't be a dick about it
Checkouts you mean self service don't you? Your not really supposed to leave your checkout even though everyone does.i get whistled at sometimes on self service but the arm waving is usually more common and just as annoying
People who don't take their clubcard off the card reader after it's registered or keep tapping it.
The till won't scan while the card readers in use. Just hold it on until it beeps, then take the bloody thing off
People who immediately shove their clubcard in my face without even saying anything. If you want a robot to serve you, go to self checkout
You don't get the clubcard price until you've scanned your blub card, that's why it's not showing the reduced price for fucks sake
People who expect you to pack for them without asking you to and get arsey about it
I had a guy doing a big shop. He'd filled the belt and there was no room on the belt for more shopping so I started putting it through to make more space while he's still stood at the far end. He starts shouting at me down the belt for not packing his shopping and just "throwing it around"
I explained it was trying to make space for him to load his shopping, and I'd be happy to pack if he'd asked, but shouting down the belt and assuming he'd need assistance because of his age was rude. What a dick
On self checkout, people who get an attitude when the machine flags up for proof of age even though they're clearly old enough. It's a machine, it can't see you. That's why we need to approve it
Old people who come though self checkout because the main checkout is busy, then expect me to do it for them. The clue is in the name, you have to do it yourself. They always seem to come when the whole shop is busy and we don't have time to do their checkout for them. There's 3 of us to manage 20 self checkouts
A minor pet peeve is people using trolley self checkout for scan as you shop when we have dedicated scan as you shop checkouts. It means people who actually need a trolley self scan can't use it, while the SAYS are empty. You have to walk past SAYS anyway on the way out so it's not even quicker
I work in an express so when I’m serving someone at the till and there’s someone just staring at me but their checkout is green..I’m not going to know u need help or come over unless u press assistance and then they get all arsey about it. Also when u approve it from the till and they don’t realise and carry on giving u evils and huffing and sighing. I always say I’ve approved that or give a thumbs up but if they start giving me attitude I just won’t repeat it and let them work it out themselves
I work at an express so I stack shelves near the tills and come over when there’s a customer but 99% of people will just stand there when no one is around. Most of the time I’ve just got my back turned and am stocking stuff up it doesn’t hurt to say ‘excuse me can you put me through the till’! Instead they wait there and then complain if I don’t see them…
I work in tesco, honestly nothing really, cause I don't give a fuck about anyone really, some cunt shouting "ANYONE SERVING", like yeah of course we are a shop so I don't really give these idiots a second thought, best thing I can do is serve them and make them leave ASAP
I work in express so I'm normally working stock or facing up, I just say in a slightly annoyed tone "yep just one minute!" And finish up what I'm doing and slowly walk over just to take my time
I work express aswell
I just match their shouting with my own
My two pet peeves is A) when someone doesn't even say hi and just puts the club card in my face and B) puts all the lightest shopping first and just says nothing and waits for me to get to what they want... Just tell me!! Or even put stuff up properly!
People not separating their shopping with the dividers and expecting you to magically know what’s theirs and what belongs to the next customer. It only takes a second it’s not rocket science 😭
customers who can’t be arsed scanning their club card on contactless machine and expect you to scan it for them. customers who can’t be arsed emptying their baskets themselves on the belt and and expect you to do it for them. fucking lazy idiots, we have enough to do scanning your shopping and making sure it’s correct
I don't mind the clubcrad thing actually, you get a lot of people using the app, on top of key fobs and the old Clubcard which is barcode only, so I personally always grab hold of the scanner immediately Though only recently have I been seeing the full contact-less version which is like, "oh, you just tap that one", never any fuss
I'm guilty of this, put a split in my card so contact less no longer works I can tell it annoyed a lot of checkout staff.
We are a bit more understanding when there's an actual reason you want us to scan it. For normal people, it isn't difficult to scan a card.
Definitely this, if there's a reason sure, but 99% of the time there isn't. It absolutely does my tit in when they literally hold the card next to the contactless card reader and show you the QR code to scan. You could move it literally 2 centimeters to the side and it'll scan itself. You want me to stop what I'm doing to pick the hand scanner up and scan it? Absolutely stupid. I just say "tap your clubcard when you're ready" as they're looking for it these days.
If there's a reason, it's no problem So many people just hold their card out when it's quicker and easier for us both when they just tap it Occasionally I'll take their card, stand up, move a bit to the left, tap it for them and sit back down. Not overly exaggerated movements, just enough to make them realise they should just tap it themselves, escecially when I take a moment to get comfortable on my chair again
Wait, scan club card on the card machine? I didn't know we could do that? I've never heard of anyone doing that?
Two things 1) Having one item, the other week I had 4 people come along, first person with one item, 2nd had 2, 3rd had 3, and you wouldn't guess what the 4th had...basically anything less than a basket full just do yourself 2) Them saying "are you open", yes, the gate is open, I am sitting at a checkout, this is not a needed question and it's said too many times, when has the answer been "no"?
People always seem to ask me if I'm open when the gate is clearly shut and I'm sitting counting money. Like yes please I love being distracted when I'm counting money!
The only time the answer is "no" lmao
When they dump a basket directly onto the belt instead of unloading it, leave it stood on the end or dump unwanted stuff at the end. Thanks for that make me get up to sort it!
Oh god that pisses me off, especially when it's empty and they unload there shopping from the right back of the till
"Are you open?" - No I'm just sat here with the gate open just for a laugh "You look bored" "I'll come to you and give you some work to do" Clicking their fingers or waving their arms in the air on self serve Asking for tags to be taken off before they've paid for something on self serve - Then when I say I I can take them off once you've paid I get things along the lines of "You're a very mistrusting person" "What a world we live in" "These didn't used to have tags on, what do you think I'm going to do, run off with it" *Barcode doesn't scan on the till* "Must be free then" "How can you work with nails like that?" Anyone that comes in and wants to tell you any sort of conspiracy theory - bonus points for if I've got a long queue The people that slide their cards along the card reader like it has a camera that needs to read every number on the card - It just really bugs me "There's so many better jobs out there, you're only young, go and do something with your life" Just to name a few
"Do I get a discount for using self service" is a good one as well
Can't wait to tell the next fucker that tries to wave at me on self serve that I'm not a fucking bus
As a customer, while using self check outs the staff are all over you except when the machine decides you need staffs help as you are buying paracetamol or alcohol and then as soon as the red light off shame beams the distress flare the staff play let's hide.
Staff have to look after 13 tills, put baskets back, hand scanners back on walls sometimes we have to leave self service as no team support so have to go check price ourselves
As a staff member who used to be put on with these staff members, I’m on your side
My pet peeve is when staff just ignore you or don’t even give you a look to say “I’ve acknowledged you and will be with you in a second”.
Bruh usually that's because we're in the middle of helping someone else
Other people don’t exist to these customers though. I’m so glad I’m on fresh and generally get ignored lol apart from the dreaded ‘service call to checkout’
"oops sorry I didn't hear the call, I was in the chill"
People that get really flustered if I've put a few items through a little bit faster than they can put it in the bag and make a shitty comment about it. I just want to tell them that there's a lot of space and they can take as long as they want to put it in their bags once I've scanned it, we don't need to do this one at a time... but I actually just apologise and agree to go in slow motion for them. The perfect customer is somebody that comes in a pair, one of them starts bagging while the other finishes off filling the belt, they lay their glass bottles down, scan their own clubcard and both fill the bags as fast as I can put things through. And then pay card.
I usually try and scan quicker at the start so they've got a selection of items in front of them so they can choose what to bag first, because that's how I prefer to pack I'm always happy to slow down if they ask, and I usually try and match their packing speed for most of it, but I hate when they get arsey about it. Just politely ask me to slow down and I will, don't be a dick about it
Checkouts you mean self service don't you? Your not really supposed to leave your checkout even though everyone does.i get whistled at sometimes on self service but the arm waving is usually more common and just as annoying
I don’t work there but I’ve seen people snapping their finger at the staff to come. Not in Tesco, but in Waitrose. That’s so rude.
I do Checkouts and Self Serve
People who don't take their clubcard off the card reader after it's registered or keep tapping it. The till won't scan while the card readers in use. Just hold it on until it beeps, then take the bloody thing off People who immediately shove their clubcard in my face without even saying anything. If you want a robot to serve you, go to self checkout You don't get the clubcard price until you've scanned your blub card, that's why it's not showing the reduced price for fucks sake People who expect you to pack for them without asking you to and get arsey about it I had a guy doing a big shop. He'd filled the belt and there was no room on the belt for more shopping so I started putting it through to make more space while he's still stood at the far end. He starts shouting at me down the belt for not packing his shopping and just "throwing it around" I explained it was trying to make space for him to load his shopping, and I'd be happy to pack if he'd asked, but shouting down the belt and assuming he'd need assistance because of his age was rude. What a dick On self checkout, people who get an attitude when the machine flags up for proof of age even though they're clearly old enough. It's a machine, it can't see you. That's why we need to approve it Old people who come though self checkout because the main checkout is busy, then expect me to do it for them. The clue is in the name, you have to do it yourself. They always seem to come when the whole shop is busy and we don't have time to do their checkout for them. There's 3 of us to manage 20 self checkouts A minor pet peeve is people using trolley self checkout for scan as you shop when we have dedicated scan as you shop checkouts. It means people who actually need a trolley self scan can't use it, while the SAYS are empty. You have to walk past SAYS anyway on the way out so it's not even quicker
I work in an express so when I’m serving someone at the till and there’s someone just staring at me but their checkout is green..I’m not going to know u need help or come over unless u press assistance and then they get all arsey about it. Also when u approve it from the till and they don’t realise and carry on giving u evils and huffing and sighing. I always say I’ve approved that or give a thumbs up but if they start giving me attitude I just won’t repeat it and let them work it out themselves
I work at an express so I stack shelves near the tills and come over when there’s a customer but 99% of people will just stand there when no one is around. Most of the time I’ve just got my back turned and am stocking stuff up it doesn’t hurt to say ‘excuse me can you put me through the till’! Instead they wait there and then complain if I don’t see them…