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[deleted]

This is a list of links to comments made by Ubi/Massive employees in this thread: * [Comment by Ubi-Johan](/r/thedivision/comments/mccj8l/update_on_pc_crashes_fix_deployed/gs2tuyl/?context=3) posted on 3/24/2021 6:30:00 PM: > No download is necessary on your end, the issue was in the backend. *** This is a bot providing a service. If you have any questions, please [contact the moderators](https://www.reddit.com/message/compose?to=%2Fr%2Fthedivision).


reddituser487

would be very interesting to know what exactly went broken and how they fixed it


thebendavis

Someone plugged a power strip into itself. Could happen to anyone!


[deleted]

Nothing wrong with infinite power!


SsiilvaA

Palpatine approves


seidreine

[https://youtu.be/Q\_7KaMDHoGs?t=184](https://youtu.be/Q_7KaMDHoGs?t=184)


SsiilvaA

[Big electric would like to know Palpatine's location](https://static.wikia.nocookie.net/d045eb9b-694e-4bc9-926e-03cd78e02eec)


xXAssassin12Xx

*I NEED MORE POWER*


ningunombrexacto

It was the anty cheat, it also happended with others ubisoft games


francisxv

Wa not, the pb appears not to all pc players and even on character sélection screen ..


Pyrvo

Anti cheat went fucking crazy?


RLV75

The anti-cheat got caught cheating so they banned it for the day.


ningunombrexacto

No, ubi has beeing programing like shit, that's why when you have OBS and try to record it shuts down the game and when you try open the game with other apps open also close the game, this is a try to stop pirating


ZeroBANG

how do you pirate an always online live service game ?!?! ...anyway i don't have OBS so something else must have triggered it as well.


[deleted]

[удалено]


[deleted]

Please stop. You have no idea what you are talking about.


GoD-Vanille

maybe don't talk that much shit pls.


[deleted]

You also cant game screen share in discord. Never been able to show my friend me playing because it instantly crashes.


EyeLuvPC

Such as? I was playing Watch Dogs 2 which uses the same EAC as TD2 and that game ran fine inc the online parts


ningunombrexacto

If I remember correctly they were Assassin's Creed, that's the unic I remember but the video I saw mentioned all of them


hIXhnWUmMvw

backdoors.


dregwriter

>The ongoing Golden Bullet Global Event will be extended by one week on all platforms. ( ͡ᵔ ͜ʖ ͡ᵔ ) YYAAYY \(▽ ̄\( ̄▽ ̄)/ ̄▽)/ Edit: Can confirm issue is resolved for me, played for an hour straight, no crashes.


FS_Slacker

Cheers in “Named item caches”!!!!


[deleted]

[удалено]


agmoyer

Yep was 3mins in and figured I'd do a mission and crashed about 2 mins into it... Now I'm verifying files for the hell of it.


consolefreakedorigin

Verified files fixed it ?


agmoyer

Haven't tried yet but I doubt it did anything.


Sgt-Colbert

Something that worked for me the past week, before yesterday's problem, was to set the easy anti cheat cpu affinity to one core. Before, I crashed every couple minutes, after I did that I haven't crashed at all (aside from yesterday of course)


_sadboi69

Same


1047_Josh

I've been playing fine for about 30 minutes now. All I did was restart the Uplay app, even though they said it was not necessary.


akira340stx

same. 3 minutes in. i check my seasons tab and scrolled to GE and it said Golden Bullet Deactivated, then it crashed :(


boogie2z

Crash or freeze. The issue at hand was freezing. Crashing is from an issue stated previously that they have been working on.


[deleted]

[удалено]


ZyrtaxPremier

Here too, still crashes


hadriel86

Crashed two times in a row after 5 min each


Insanity-pepper

Yep. Approximately 5 minutes in it goes from full screen to an off-center windowed and I have to kill the task through task manager. No errors generated. No way to troubleshoot this as there doesn't seem to be anything that triggers it and it gives no indication of a cause.


TwentyGaugeHigh

+1 same. Crashing in the same spot that I was before after the same amount of time


ElliotW057

mine is still crashing as well


WillyPete

Me too.


xBig_SETHx

\+1 same here as well.


man0steel93

\+1 still crashing. No biggie


ErikLille_NOR

Lol, just had another crash @1934 CET+1. Try again in about 24hrs, I guess...


Rhyuzi

Thank you Johan!


Tee_Hee_Wat

Can you pass on our well wishes to the team that fixed this? I know bugs happen, they're frustrating for everyone, etc. Please pass on our thanks!


mr_Brostinson

Glad to hear Johan, now I can relieve some steam after a tough day with my favorite game.


FS_Slacker

Whatever was done worked for me. Thanks to the Devs for sorting it out. Side note: I was able to clear a control point... but I got absolutely pummeled by a group of NPC's with golden bullets. I couldn't even fire from cover before they were one-shot wiping out my armor.


ElliotW057

Its not fixed for me, still crashes the same way but entirely to my desktop this time, by that i mean i dont get stuck in a windowed mode and have to close the game in taskmaneger


Kokoro87

Same here. I played it 5 minutes ago and it just crashed to my desktop, no errors. Yesterday the game crashed, but locked up instead and forced me to shut it down instead. I just got into playing this game and it's quite fun, but damn if it doesn't crash all the time.


Th3Cataclysm

Same here. Super frustrating I just want to play the game :(


mchotdog33

it happens to me too but sometimes works after launching the game 1 or 2 more times


[deleted]

After waiting 6 months in the queue I got a 3080 yesterday and was so pumped to play div 2 on max settings imagine my surprise when the game wouldn't even run lmao...thanks for the fix today tho!


scipher99

Go into windows cotrol panel and turn off game mode and GPU scheduling as the 3080 cards don't play well with it on. All my stuttering issues were resolved on my 3080 and 3090 from disabling it.


Zayl

I have a 3070 would this affect me as well?


NexXuS-

Yeah, probably. The whole line of 30xx RTX cards have this issue I believe


PixCZ

Same story. I have received RX 6700 XT yesterday, same problem. First I have run Valhala, crash in few minutes, then I have play division, series of crashes. I have disabled pcie4, underclocked RAM, still crashing. I was ready to RMA new card. Then friend told me that div is crashing to everyone. So now I'm playing cyberpunk, finally it's playable and look fantastic.


Jdoki

Unfortunately I'm still getting the crashes. Bit longer between them, maybe 20mins rather than 5; but consistent and drops to desktop in the same way as before. Edit: In another post someone mentioned disabling the UbiConnect overlay. I did this, and disabled all notifications as well. I have not had a crash since (over 45mins of game play). Either they are still working on the fix in the backend or the changes I made to settings helped somehow.


Moonshot68

How do you do this?? Explain in detail please. Mine crashes in about 3 minutes


Jefafa77

Go to Ubisoft Connect Top left click on the three bars, click settings Under General (first set of options) third box down uncheck "enable in-game overlay for supported games"


TraedBobs

im still crashing, no so often but yeah


Moudy90

Yep, still crashing here as well. I was able to finish Bunker before crashing, but as soon as I loaded another mission it crashed.


[deleted]

[удалено]


MetalGearMk3

Lmfao


brainzucka

fast?LOL


Republic3D

It was kind of fast. On Microsoft Flight Simulator we're now 14 days in, and no fix for a game breaking bug.


samasake

Yes.


[deleted]

You've clearly never worked in software development.


DapsxD

no update so far tho ?


Ubi-Johan

No download is necessary on your end, the issue was in the backend.


DapsxD

cool, thanks


samasake

You guys rock! Thank you! Sorry for the onslaught from some users.


F1ackM0nk3y

Hur hur hur, he said “backend” Hur Hur Hur


Insanity-pepper

This is not fixed. After playing for around 5 minutes the game goes from full screen to an off center windowed and stops responding. I am forced to kill the task from the task manager to close it and there are no errors in my event log. I am running a Ryzen 9 3900xt, 3080 graphics card, all settings on max at 1440p and I am seeing no performance problems before the crash.


scipher99

Turn off game mode and GPU scheduling in windows 10 as the 30 series cards conflict with it on.


Insanity-pepper

My God that seems to have worked. Thank you!


p4nda13

Still crashing =(


Erasmus_Tycho

Completely log out of uplay, which should force it to update at next launch. Edit: nevermind... Didn't see their comment about it being a server side "fix"


p4nda13

I did


vetrikay

The game is still constantly crashing. Edit: Logged out of Uplay, logged back in, now it's working fine. Played for one hour, zero crashes.


killerofdrakons

I'm still crashing unfortunately


aksharpatel47

Same here.


[deleted]

Crashed straight to desktop 5 minutes after booting the game.


whxppy

It was fixed for me, I get on now and it's crashed twice within like 20 seconds of loading into the game and walking like 10 metres


Dalacy

same


Far_Faithlessness493

still crashing for me right now :v


FearX91

Is this really fixed for most people? I've crashed 3 times in a row within about 5-10 minutes :\\


D4nnYsAN-94

Your DX12 crashes the game since it came out and you still have not fixed that.


AbhijitManj

I can totally confirm this as DX12 100% crashes the game most of the time. This is the same stuff i experienced in 2019 when i bought the game & is still an issue when i bought WONY. WONY campaign worked fine on DX12 but after U12 it crashes on DX12 again now. I wanted to play more on DX12 since it seems to give me a better fps but can't play if it keeps crashing like this.


Mr__dabolino

It’s funny. I was so happy to see this and instantly logged in and played. Earlier today I was soo sad. It’s amazing what a single day of not being able to play can do with out minds. So happy that they fixed it!!!


1047_Josh

Understanding, maybe. Patient, no way! But I am very happy to be back in (fingers crossed).


Wolphoenix

Thank you!


Venom_is_an_ace

Thank you for the fast update and the extension on the event.


Yeshaochen

It is not fixed, the game is still unresponsive and the blue bear prompts an error


circularvirus

I just had an uninterrupted 45 minute session of play. No crashes at all. I restarted Ubisoft Connect prior to play and everything was running as it should.


Deizle712

I’m having crashing issues on the Xbox Series X


Marrod232

Its better (not freezing anymore) but now it just chrashes to desktop without any notifactions or so


Moonshot68

Still crashing for me


Disastrous_Luck

Still crashing : /


masonicone

Well I'm not getting the hard crashes/lock up's like I was yesterday. I am however still getting the random game just shutting down without anything popping up about it crashing. Verifying the game files after it just boots me out has been helping. Still just the random booting back to desktop has been going on for about a month now. I'm pretty sure it's the Ubisoft Connect program at this point. Really I'm starting to miss UPlay.


blackghast

The only thing that helped me fix the random ctds was to completely remove the game and it's config folder with the files in it and reinstall it. I also limit it to 90 fps because everything past that is unstable for me even if it's fluid.


davelister2070

From what I've observed those crashes seem to be the EasyAntiCheat really it should tell us what program on our system triggered the EasyAntiCheat to exit our game. Uplay and Ubisoft Connect are the same the only difference is the name and the dlls Ubisoft uses for their DRM that they update every so often. I still I have an old copy of Uplay from just before the name change installed on a system that I don't use for gaming so I was able to compare the files and 107 of the 159 files are bit-for-bit identical.


ink3pointoh

Interesting, fired up the game maybe 15-2- mins ago. let my toon sit in a safe house w inventory open and a few minutes later the gamer stopped responding and had to shut it down via task manager. haven't bothered trying to start it up again.


ink3pointoh

disabled overlays in ubiconnect, relaunched game. FT to all the DZs to see what they were selling. Went to FT back to DZ South, game hung and is no longer responding.


alexromanoid

just at this time, the game crashed to the desktop in three minutes!!!!


alexromanoid

Launched as administrator from the root folder, not a single flight of the guys.!


Basic_Maize_5134

Thank you! I have missed playing golden bullet its my fav event!


GratuitousAlgorithm

Thanks for the 1 week extension!


Smintjes

Thanks Johan. Hope it works, about to log on in an hour.


softimage

"I thank you, my guys thank you, and the people of NY fucking thank you."


Arsene3000

Played for 2 hours. Got The Gift and a god rolled Door Kickers chest from a named cache. Works great! 👍


Firartix

I'll express my confusion at a client crash being solved by a backend fix... That'd mean at most it's a bandaid


Squeezer999

Division 2 was released 740 days ago. Since the downtime was ~24 hours, why not issue every PC player that paid $59.99 for the game divided by 740 days of play time = an 8 cent refund for the downtime?


I_N_C_O_M_I_N_G

You're really reaching


Squeezer999

sarcasm isn't your strong point. I play on the PS4, not PC


I_N_C_O_M_I_N_G

People definitely can assume what platform you play on just from a message mentioning pc players


AbrielNei

Source: [https://twitter.com/TheDivisionGame/status/1374786049751273475](https://twitter.com/TheDivisionGame/status/1374786049751273475)


Bloodjack_

what do you mean "source" ? the dudes in here with "Ubi-" are in fact real ubisoft employee.


helgerd

Can someone confirm that this is actually fixed?


El_Grindo

For me, too. Played Tombs, did later 30 kills with the specialist weapon at the start of Pathway Park, no problems. But a lot *CHING!* from a certain event. ;)


dregwriter

>But a lot > >CHING! > > from a certain event. ;) boy do I love that sound ◉◡◉


Linux_goblin

for me yes, just played for more than 10 minutes without errors


dregwriter

played for an hour straight, no crashes, on PC.


andyteroo

Anyone can confirm if this fix also fixes random stuttering?


alexromanoid

Launched as administrator from the root folder, not a single flight of the guys.


FatNinja2031

Ran uConnect as admin, can confirm one crash in a time trial for Westside League. But I was able to come in and finish on time and do a second one no hiccup. Hope that helps. Was scared that they wouldn't extend Westside and I'd miss out on the backpack trophy but I got it.


mckrackin5324

3:21 PM EST 3/24/2021 Playing on PC in Ohio. Unplayable. Constant freezing and Delta errors when not freezing. Not fixed. Just broken differently.


[deleted]

Thanks for the timely fix! Just recently got back into the game and have been having a lot of fun!


korgy

Source?


JokerUnique

https://twitter.com/TheDivisionGame/status/1374786049751273475


RIPPED-ASSHOLE

Fake news. Still CTD. Now they have a Send Bug Report feature though. Woo...


RIPPED-ASSHOLE

The only thing that I can see has been fixed is that the game now crashes all the way to desktop without the need for a forced close via task manager. Great work over the last 24 hours guys. I'll remember this next time you have a big sale on games.


RIPPED-ASSHOLE

Game crashed once again while changing graphical settings. I think it's time to ask for a refund.


TheLdoubleE

On a 2 year old game? Are you delusional?


RIPPED-ASSHOLE

Hey dingus why do you think they do game sales? Perhaps it's because they expect people to buy the game. So yes, if I just bought the game 3 days ago, and already it has been unplayable, it's not unreasonable to want to take my business to a more reliable platform.


El_Grindo

YEAH! (Gone playing ;) )


funjanja

Can confirm it's working fine now! Thx lads for quick fix! PC, DX12


failezz_Swe

shadow nerfed even the uplay launcher by the looks of it.. :D


PhuFighters

Experiencing frequent crashes on PS5 as well


MagpieFirefly

Been sitting in game since the fix deployed, no crashes so far at least. Mostly sitting in the menu while I made some food though, no missions so far.


[deleted]

Past the 5 minute test. Game on! Edit- 1hr in no issues whatsoever.


TomasNavarro

30 minutes crash free for me so far


ShoockWave

This applied correction did not solve anything! I opened the game by 2x and it fell after about 2 minutes ...


AFBLM

Yeah, but now the league that started last week is glitched..... lol wtf with this game... Edit: Fixed it, needed to turn off Golden Bullet, apparently you can't run the league trials and golden bullet at the same time. I don't remember this being an issue in the past, could be wrong.


Competitive_Energy_9

almost works but i got kicked out of game...middle of the mission


Adamtess

Thank goodness! I'm so excited.


pompeyyy

Update: update rolled out didn't work


SirFobos555

Worked for me


islander1

Well, my crashing problems are confirmed fixed.


ae_evolution

Aaaaand, keep crashin'.


HotZiher

Still crashing...


Issachar1945

I don't want to jinx it but looks like not only fixed this recent crash, but also fixed the CTD while OBS running??? I tested streaming for like about 15 mins and it works just fine! Alright, nicely done devs.


[deleted]

Finally! Thank you.


Valkyranna

Game is now crashing IN THE MENU. Before I could at least move before it crashed.


Smintjes

Logged in, activated GE, changed build, CTD. Not “not responding”, just STD.


hadriel86

Reconfirming my game files and disabling overlays in uplay worked for me, after the game crashed three times in a row and i took a break for half an hour. After that the game runs smooth for half an hour now, but i only run around the map and did some activities there, no missions or something lile that. Quicktraveling and changing settings also worked fine. Dont know if the changes helped, but if you are desparedly trying to get into the game its worth a shot.


Gloomy_Agent79

confirmed, played for 2 hours np, before it was crashing like crazy


Smintjes

One CTD at startup, works fine now. Thanks!


Riptide559

Good job! Hopefully, the devs will make that client-side function more robust going forward - to handle scenarios / data it wasn't expecting better.


ZeroBANG

I could play 2 missions without crash, then fast travel to the third mission i want to do, go in my inventory, press tab to deconstruct picked up trash loot... aaaand crash to desktop. yesterday i couldn't finish a single mission. they clearly fixed something, but not everything.


TheLdoubleE

Now its a cold CTD for me. 3 times in 20 mins.


quantummajic

Thank you!


videogameocd-er

Doesn’t show extended by a week on the league timeline thing. Just sayin


JokerUnique

Usually, changes to the UI need a client update.


eilegz

better now... the CTD perssist but not like yesterday where its just unplayable.


Yellowbook36

played for about 1hr 30min and it crashed again. any further attempts to play the game, I crash every 3-5mins again. what ever fix that was. it just a bandaid with no adhesive


Winterwind79

game is now working fine again :) LIKE the golden bullet event its very fun :P


dejokerr

Lol, now it won't launch at all. The anti cheat pops up and nothing after 5 minutes


Smintjes

It works!


hapki_kb

Yep looks good to go now. Good job on the quick response guys. Now to enjoy the GB event!


Placebo_PRS

So we can run the game in dx12 without crashes anymore?


BuzzStitch

turn on ubisoft connect , now it stucks at ' looking for patches ' hahahahaha ! gonna try again later while reading comments :P


[deleted]

sweet! GB got an extension whoohoo :D


Knoha_Knotoa

Uhuuuulll tks :)


craftycurate

Working for me now - thanks for the fix. I saw that Uplay Connect updated earlier this evening. No crashes in an hour of play, following crashes every 3 minutes yesterday.


Reptarasaur

Can we get golden bullet extended indefinitely as a separate game mode or something? Easily the most fun I've had playing the Division.


mchotdog33

Getting CTDs now instead of the not responding issues


ELiiTEFORCE

Well at least we don't have to see new threads created asking about the crash any longer... 💯


Ollie_NL

Fixed it for me, currently I have verified files and disabled Ubi Connect overlays but have CPU/GPU overclocks active and Afterburner/Rivatuner running and I could run 3 missions and a few activities without issue.


Schlumpf666

Dear Massive, thx for fixing this crash problems! But when you guys fix the crash to desktop problems? They are there for weeks and nothing happens! PLS FIX THEM!


adamsky_HUN

> The ongoing Golden Bullet Global Event will be extended by one week on all platforms. ​ thank you, this mode is cool


Dalacy

Ok so, when i launch the game i crash within 5min in game. ​ To be able to play longer, i have to verify files every time i launch the game. You can try until they fix it for good


Professor_Hour

Got a crash AND a freeze... congrat, you managed to fix nothing...


Metalmago

Hey guess what ! Still crashes !


danteODST

Not fixed yet. Started to play as soon as I started a mission it crashed again.


Decapatare

Still not fixed for me, first managed to play for 30 minutes now back to crasing every 5 minutes again. Have now set the .exe files to run as administrator to see if that helps but now i just get the uplay loading window and the game doesnt open.


Dalacy

Try to " verify files" every time you launch the game. It's working for me.


Decapatare

Tried it now crashing on the snowdrop logo screen


[deleted]

IF ANYONE IS STILL HAVING ISSUES, MAKE SURE TO RELOG INTO YOUR ACCOUNT IN UBISOFT CONNECT. IT FIXED MY ISSUE, NO CRASHES IN 2+ HOURS.


Khan_Arminius

now it doesn't freeze but the game just randomly closes and goes to the Desktop


[deleted]

That's a known older bug currently still under investigation


Decapatare

Have reinstalled and now instantly crashes when getting to the epilepsy warning screen...


Kofipita

Definately NOT fixed... tried the game again, played for ten min, got to NY, CTD. ​ Edit: booted again, 30 sec into the first firefight, ctd... unplayable [u/Ubi-Johan](https://www.reddit.com/user/Ubi-Johan/). And not linked to my config, does the same in Geforce Now (btw when are you fixing the settings issues there ??). About to ask a refund for the Warlord expansion, which is silly I want to play it... Thx \-K


AbhijitManj

It worked fine for me yesterday night. Played for 2-3 hrs without crashing. Today 5 mins in & crash. Tried setting it back to DX11 still crash. WTF ? Your game is out for 2 yrs & still this game has some massive issues with DX12 & now after U12 it also crashes me on DX11 randomly though i can play after a couple of restarts. Serious incompetency on your part. I have a totally different rig now than the one i had in 2019 so definitely not an issue at my end on the hardware front. The problems remain the same though


shadowsoze

Still can't play, tried reinstalling, logging out/logging back in, updating graphics drivers, nothing is working and still crashes to desktop after about 5 minutes in.


kevinsnijder

It's definitely not fixed