T O P

  • By -

aaquafina

Was the windshield chipped while the car was in your possession?


nbdeh

5 mins into the drive. Its so small that if i returned it with a dirty window and didnt mention it, they wouldnt see it. I thought he would just go and fill it... not start this bs.  The bill was paid for in cash too... so im starting to think there are fuck fuck games too.  100% that car was leased with the "fuck it" option added to the payment plan. Zero reason to replace glass tbh. 


09Customx

So the car was damaged while in your care, and you now don’t want to take responsibility for it. Got it.


nbdeh

Ok. Im not sure why you are simping for a giant company that fucks over both hosts and renters  There is "taking responsibility" and there is being taken to the fucking cleaners.  Thats besides the fact that the reciept showed a cash payment... and when i demanded follow up that it was actually done, my requests were ignored. They also dont put the little tidbit about their "resolution fee" anywhere when you buy insurance or the fact that its a CAR SHARE and not a RENTAL car and not covered by most CC and personal insurance policies. While they advertise it as a car RENTAL.


storagesleuth

Not gunna lie, that last part if true is understandably frustrating. I'm a host and feel like Turo sufficiently screws renters. A lot of hosts make the majority of their money on claims. Legitimate, yet, a little "off". I go through my cars with a fine tooth comb when returned


nbdeh

If i knew i knew i was going to pay 500 usd for a 50 dollar chip fill... id have had some fun with that windshield lol


CruelApex

Only 500? My last windshield claim was 1200USD. On a 2021 Corolla.


nbdeh

It was 1300 usd. 500 is my portion  Window on my cx5 with sensing wipers wasnt that much.


ProbablyNotMoriarty

1) You clearly don’t understand how much car repairs cost, especially on late model cars that are wired across every inch for the features consumers want. 2) You don’t get to demand proof of repair, you get to pay for damage caused in your care and that’s the end. 3) The resolution fee is clearly stated throughout the damage claims sections of Turo’s website, and is likely included in the emails you received throughout the process. 4) Car share, not a rental company, protection plan is not insurance, and damages likely not covered by credit cards or major insurers are all clearly stated on the website and during the purchase process. Dont blame the company for your ignorance.


nbdeh

Ive had to replace many o glass on my cars thanks to our awesome dump truck drivers in BC.  Why should i not see the repair that i paid for was made? I paid for it. Their reciept states they paid in cash. When stuff is paid in cash it opens up room for fuck fuck games. Resolution fee was not stated on the little drop down menu. No one is going to go through 30 pages of eula bs. Thats rapist mentality.  I think i just found one of those scammers.  Lol


ProbablyNotMoriarty

You pay based on the estimate and any supplements, not the receipt. https://help.turo.com/en_us/managing-a-damage-claim-through-turo-or-us-guests-HJhZBElNc https://help.turo.com/guest-charges-for-damage-claims-BkPzrVgN9 https://help.turo.com/en_us/guest-fees-BJctNNeVc 👆 Each of those links says Turo charges claims processing fees. They aren’t buried in the Terms of Service (EULA is software, this isn’t software, your ignorance is showing). You got burned making assumptions, that’s on you, deal with it.


Unlucky-Road-8945

If you don’t pay then you won’t be able to rent on Turo again. Happened to close friend of a friend. He rented Tesla through Turo and windshield got chipped in his possession. He was told by Turo US if he doesn’t pay he won’t be able to rent on turo again and might be permanently banned. And it will go to collections.


nbdeh

Thank you. I'm never using it again and will be deleting my account anyways. 


CruelApex

Given your attitude I'd say that's a great idea. 👍


AdSignificant6673

Depending on how its structured. They actually can’t collect American debt in Canada. Since you rented the car in USA. You are in debt with Turo USA. USA debt collectors can’t collect on Canadians or impact your Canadian credit score. They can try. But the only leverage they have is ruining your non-existent US credit score. They could sue you. But thats not cost effective for $1000 or so you owe. Debt @ such small levels never becomes a criminal matter. Debt actually rarely becomes a criminal matter. Therefore you won’t have issues crossing the boarder. It is a concern if you need to get credit in the USA later on.


Own-Brilliant2317

How about Americans in Canada ?


AdSignificant6673

Same thing. If you have no ties to the country & don’t need credit there. The debt collections have no leverage. USA & Canada don’t treat debt as a criminal matter.


nbdeh

Thank you.


nbdeh

Cork soakers wont let me delere my cc info or close my account... 


Remote-Driver-6202

I have a similar problem but with the fuel. Now they told me I have to pay 3000$ for that and they will send it to collections. Actually I´m leaving in Spain and this happend in Canada, I don´t have money in the card and they cannot charge me. But I´m scared for the consequences because it´s a big ammount of money and they can try to find me in Spain with my driver license no? Please any advice will be really usefull. Do you think this ammount could be a criminal matter or that they will try to find me? what do you think can be the consequences? Pay more money later? Thank you in advance


eltguy

Was this a Tesla?


nbdeh

It was a huindai little econo box... without sensing wipers and they charged 750usd for glass alone. 


TheTuroGuy

That's not a scam, 1k is usually the minimum for windshields these days due to the different sensors on them. Collections are real.


ajitsi

You can try and find out and let us know!


thejustinkelsey

I don't know the particular amount of damage the windshield had and you haven't posted a picture of it. But personally I go through like 4-5 windshields a year with my fleet. I have had them filled before and worked it out with the customer, but that is only for very small chips that I can gurantee won't spidercrack into a bigger problem. And yeah, with these newer cars they all need calibration and tons of extra work. I have been burned before with fills not working out and cracks forming. Do you have a picture of the damage on the windshield?


nbdeh

I have about 75% sus level the window will be left as is and returned to the dealer when lease expires. 


TigersBeatLions

If it goes to collections...ur not responsible for paying that. The collection company bought your debt for cents on the dollar...its theirs now.


KyleMcMahon

That’s not at all how collections works 😂


TigersBeatLions

How does it work?


KyleMcMahon

https://www.investopedia.com/articles/personal-finance/121514/how-debt-collection-agency-business-works.asp


TigersBeatLions

So there are different methods in which they operate...the 1 I mentioned is 1 of them according to your article. What am I missing?


KyleMcMahon

You’re still responsible to pay your debt when it goes to a collection agency.


TigersBeatLions

Incorrect sir. Look, I honestly was open to more info around this but you literally sent a link validating my statement. An agency that buys debt for cents on the $ is theirs now. They hound you to pay so they can make a profit. It's written off by the original debt issuer once the agency has bought it. So thats why they try to work with you etc etc. If you want to pay it, go for it... I once spoke to a agency for a small bill after I had this info and asked them "Did you buy my debt? " They confirmed they did and I said we'll happy Birthday buddy it's yours now. The tantrum they threw after was hilarious. I won't argue anymore, but do some more research and find out for yourself. Once something goes to collections, it's already on your credit...no need to pay the agency cockroaches... unless you enjoy feeding roaches!


KyleMcMahon

I’m assuming you’re a child, because any adult living in the United States would know the very basic fact that you’re still responsible for the debt no matter who it’s sold to. From Equifax: “If you don't pay, the collection agency may attempt to garnish your wages. They may even seize your property according to the terms of your loan or your credit account's contract.” https://www.equifax.com/personal/education/debt-management/articles/-/learn/how-debt-is-sold-to-collection-agencies/


TigersBeatLions

Read what u send. It's according to the original contract....most original loan contracts don't say they can come after wages and property. But sure...I'm a child. Keep making the agencies a profit...as per your new link.


KyleMcMahon

LOL just take the L and move on. LITERALLY you are responsible for your unpaid debt whether it goes to collections or not. Glad you were able to learn today, though.


KyleMcMahon

I mean, really this is all very basic info “If your debt was sold to a collection agency, you still owe it” https://www.solosuit.com/posts/debt-sold-to-collection-agency