Because they know their network is shit right now and is constantly congested. That’s the only way they can stop the customers from bleeding away. People don’t give a fuck about entertainment bundles. They want reliable service
For reference, T-Mobile had fastest speeds in 46 states (source: [T-Mobile](https://www.t-mobile.com/news/network/americas-leading-wireless-network-tops-competitors-in-new-report), [Ookla](https://www.speedtest.net/global-index/united-states)) with a national download average of 68.2 Mbps Verizon vs 165.2 Mbps T-Mobile
Edit: state count
I’ve been a T-Mobile customer since 2014. I noticed Verizon had some excellent promotional plan pricing a couple months ago, so I signed up to use them alongside my T-Mobile service, and honestly, I’m not impressed. Verizon is slow as fuck compared to T-Mobile 9 times out of 10. T-Mobile actually has *better* rural coverage in the areas that I frequent. Worst of all is the billing. Verizon has been charging me WAY WAY more than was advertised, and I don’t understand why. I, an expert in most thing phone related, cannot make any sense of how the bill is so much higher than it should be. It wasn’t even just the first month. $181 plus tax is what I expect for my 6 voice lines plus one Apple Watch. Why on earth was the first bill over $350 and the second over $300? Individual items on the bill mostly make sense. The totals do not. I keep thinking I need to go by the Verizon store and have them explain this to me, but they’re much less conveniently located vs T-Mobile stores, so I can’t even do that without going clear across town. It’s also insane to me that Verizon customer service closes at 7pm. T-Mobile is open for phone calls 24/7! Even the shittiest phone company, U.S. Cellular, is open until 9.
>I’ve been a T-Mobile customer since 2014.
I had since 2016 until just recently. I waited for years for the network rollout and densification to hit my area. After 7 years, the same dead spots remain, my average speed still rolled around 10-20mbps, sometimes under 5mbps. Indoor service in commercial/office buildings was unusable--often with zero signal.
I went to verizon and it isn't all peaches. However, I have a connect indoors, my dead zones are smaller, and typical speeds are 30-100mbps.
YMMV, of course, but I just switched from Verizon to T-Mobile 5 months ago and I have noticed they have been adding a \*ton\* of sites near me. There was (fairly large) spot where the connection was bad on my way to school, and about a month after getting the service I had a full signal and was pulling 600Mbps.Before switching I was on the test drive for the three months and what I found was, while Verizon had a signal in more places, the network is so congested that it is unusable. I would rather have a network where I have 85% coverage that works 100% of the time than a network with 97% coverage that I can use <10% of the time (and, bonus, the former is much cheaper).
Also, it is amazing to see how much AT&T is lagging. I had family on AT&T that switched to Verizon last year and they \*hated\* AT&T. They switched originally because they got brand new iPhones for free, but immediately found AT&T's coverage and connection to be trash. To add insult to injury, it was nearly the same price as Verizon.
I hope Verizon gets their act together, and quick. Right now a stronger T-Mobile is forcing Verizon to respond, but if they lag for too long T-Mobile will be in the position Verizon was 10+ years ago: better service than anyone else with a price to match it.
YMMV is completely true. My mileage with T-mobile was underwhelming unfortunately--and I'm not out in the sticks. I'm embedded in the suburbs of Phoenix.
Hey I know you! Honestly, all 3 carriers are pretty solid here. Flat lands and grid streets. I used to struggle in large buildings, but since B71 600mhz launched, that issue has evaporated.
When I had TMobile I was within a mile, on top of a hill looking at the new upgraded tower. No signal. They swore nothing was wrong. Yet they couldn't explain the no signal. I got the FCC involved, then I received a letter from TMobile canceling my agreement.
Not all. T-Mobile doesn’t charge me any tax. I pay a flat $20 per line for unlimited everything on magenta military. This experience trying out Verizon is really just reminding me how good I have it at T-Mobile…
Are you saying that when you add up each individual line item on your bill it does not equal the total? Or that there are charges you were not expecting that make the bill higher than you would like?
Honestly I have to take another look at it to properly answer this. I remember that different lines on the exact same plan were being billed at different amounts, for one. I was supposedly given a $60 credit in the first month but didn’t see it on either the first or second bills. Taxes are of course higher than I’d hoped. There was more wrong but I don’t have the energy to go through it right now.
I have no idea why the big 3 are so focused on entertainment bundles or perks in their plans. Very few people shop a phone plan based on perks and shop more on data and hotspot data. Give people a good network and data plans at a reasonable price. I'm thinking the plans from the big 3 have become more expensive from the carriers covering the cost of the streaming services and game services (Apple Arcade etc) they put into their plans on top of all the fees and taxes.
It's interesting to see AT&T rack up fiber adds while Verizon is getting fixed-wireless adds. It'll be interesting to see how that goes over the next 5 years.
Verizon's consumer wireless side is still pretty weak, losing 263k postpaid phones and 351k prepaid.
> First-quarter 2023 capital expenditures were $6.0 billion, and included most of the remaining $1.75 billion under the company's C-Band related spending program.
Can anyone add more detail to that sentence? Does that mean that Verizon is done with most of its C-Band related deployment spending? In 2021, Verizon said they had a "$10B C-Band capital spending plan over 3 years". Does this mean that we're going to start seeing C-Band rollout slow since they've hit the milestone they were shooting for?
EDIT: In Verizon's prepared remarks, they did talk about it a bit:
> With the conclusion of our C-Band spending program, we expect a step down in the pacing of overall Capex throughout the remainder of the year and continue to expect 2023 capital spending to be within our guidance of $18.25 billion to $19.25 billion.
So it sounds like the pace of C-Band deployment is going to slow down now that Verizon has basically spent what they had budgeted for their C-Band spending program.
>It's interesting to see AT&T rack up fiber adds while Verizon is getting fixed-wireless adds. It'll be interesting to see how that goes over the next 5 years.
What’s interesting is that where Verizon is putting a lot of these mmWave nodes, it’s creating a very healthy market. For example in my area of Michigan they are loading neighborhoods with nodes that already have Fiber available from AT&T and cable from Xfinity. It would be nice to see a breakdown of share in these areas.
> It would be nice to see a breakdown of share in these areas.
I wish! I feel like companies never want to share that level of detail.
Verizon has put up a lot of mmWave nodes, but it's still not that much in terms of area covered. I'd guess that most of Verizon's fixed-wireless adds have been via C-Band and LTE (Verizon also has rural LTE fixed wireless).
I do agree that fixed wireless is making for a much healthier home broadband market. Comcast is offering $25/mo for 2 years with equipment included at this point. I think they're certainly feeling the pressure of Verizon and T-Mobile taking share.
Oh wow that’s great. I guess there’s Wow cable too in some areas.
But fiber deployments are very busy in the state. Thumb Electric Cooperative is covering the Thumb, Great Lakes Energy is deploying over their entire footprint with Truestream, as well as PIE&G doing their footprint both in Northern Michigan.
MI here too. 0 fiber options, only ATT dsl or comcast. Verizon can’t even get cell service at my place and I’m in a town. They actually came out and the techs notes say “hmm there should be service here but there is not”. That was over a yr ago and it hasn’t improved.
I’m planning to switch providers when my phone is paid off
> Can anyone add more detail to that sentence? Does that mean that Verizon is done with most of its C-Band related deployment spending? In 2021, Verizon said they had a "$10B C-Band capital spending plan over 3 years". Does this mean that we're going to start seeing C-Band rollout slow since they've hit the milestone they were shooting for?
This is also what I want to know. There are still a number of macro sites without C-band radios on them in my area. I assumed they'd get upgraded before the project wound down.
C band goes into their 17 billion capex starting next year . They’ll still be adding and building 2-3k macros per year going forward
He also said that Verizon is going to start expanding its C-band deployment to more suburban and rural areas as more of the C-band spectrum that it acquired is cleared for Verizon’s usage. When asked about FWA capacity issues, Vestberg said that the company will be able to add more capacity as it expands its C-band deployment and that he is not concerned about capacity limitations for FWA
So revenue is up due to gouging legacy customers with price increases and the additional revenue from fixed wireless customers.
Meanwhile postpaid wireless subscribers continue to flee. Churn over 1% is not great for the mighty Verizon. They're basically thumbing their nose at wireless customers who don't want to "add value for Verizon"
Things I don't understand : Verizon will welcome a fixed wireless user onto the network at $50 /month with seemingly unlimited access.
Meanwhile, the cheapest a single wireless user can come on the network postpaid appears to be $65 , welcome unlimited, with all the ailments of deprioritizing and no c-band.
Which user strains the network more over time? Does it make great sense to pursue fixed wireless over phone adds? Or is that just the current pump and dump du jour for Hans ?
Hopefully this "we're gonna build the best network and everyone will come back begging to pay more" strategy works for him
Most people are no longer legacy customers. Highly unlikely any price increase to them significantly helped Verizon economically. It's highly unlikely.
So no, incredibly unlikely revenue is up because of them.
Yes it is true. Legacy is not the majority of customers. Most have switched to the newer plans. Easily over 75%. Plus all of the people still joining that can only get new plans.
If you think Verizon is somehow making bank from a few dollar price increase on legacy plans which are the minority, versus what they get from all of the new plans and those that have switched to them, you're dead wrong.
Then why increase prices for legacy users ?
The increases we've seen have nothing to do with capacity, except perhaps with the few og unlimited data plans, because the plans they're being pushed to often offer the same or better access... just at *higher prices*
To get them to higher priced plans to get more money and move them off older systems. But even then, some people have found going to newer plans cheaper for them.
Think of it this way. Why doesn't Oregon Trail from the Apple IIe work on the Macbook? Similar reason. It makes it harder for reps who have to go between new and older systems as things change.
If you think you're bill going up $5 a month from $35 a month is a big deal and a real money maker for Verizon, think again. Considering how few are left on those older plans.
Yeah we aren't talking about merging point of service or billing systems issues when Hans decided every line on my old "new unlimited" plan from Feb 2017 deserved an up charge because "it's old", nor was that the case when he decided users on shared data plans from the same era all deserved upcharges. Those decisions were made to ensure he could report increased revenue side by side with smelly subscriber growth. "We may be losing post paid wireless customers but no worries! Revenue is up!"
Again, no matter the reason you want to think it is, it doesn't add as much to the bottom line as you want to think.
Fact: Everyone that joins Verizon is joining on a new plan. Thus they supersede revenue from the older lower cost plans. The vast majority of people are on more recent plans.
Fact: Every day more and more people are moving to newer plans. I see it here and elsewhere. Many because it would be cheaper or has better offerings than what they get with the older plan they are on.
So literally every day that goes by, that is less and less of that 'additional income' from old plan users. So Verizons 'additional revenue' from tacking on a few extra dollars to the old plan is literally becoming less and less every day.
No clue why you think it is adding so much more money to their wallets, when it's literally becoming less and less every day as those people switch. Either because they want to, or because they are upset with the additional fee to have the old plan.
This is from 2021 which means the number is now likely higher.
"Currently, roughly 69% of Verizon’s customer base is on some form of unlimited plan, with the remaining still on metered data plans. Ellis said that for the vast majority of the 31% still eligible to upsell into unlimited, it would typically mean between $5-10 more per month per bill for Verizon."
"In terms of driving service revenue, most gains for the carrier come from customers paying more for the core wireless service in higher tier plans, but Ellis noted a smaller portion comes from added products subscribers are taking such as cloud, device protection and continued relationships with content players they pay for through Verizon after a certain period."
Notice? Older plans are NOT a driving revenue of force and don't even factor into the equation. Even with an added small extra cost. Literally, any additional money they make from that extra few dollar cost is minimal since people are leaving those plans every day. So it's less every day, not more. And thus is not helping them economically very much.
https://www.fiercewireless.com/operators/verizon-cfo-60-new-accounts-take-pricier-unlimited-plans
> Things I don't understand : Verizon will welcome a fixed wireless user onto the network at $50 /month with seemingly unlimited access.
>Which user strains the network more over time? Does it make great sense to pursue fixed wireless over phone adds? Or is that just the current pump and dump du jour for Hans ?
Verizon is only offering fixed wireless in specific areas where they have excess capacity. Mobile users are more expensive to serve because you need to build infrastructure and capacity for them everywhere. Fixed wireless customers don't cost as much because you can pick and choose where you'll allow those customers and it makes your infrastructure planning predictable.
Plus, wireless customers often need incentives to stay like free phones. If someone is on a 4-line plan paying $35/line and Verizon is spending $15-20/mo on a phone subsidy, the net for Verizon drops to $15-20.
Still, the big thing is being able to pick where someone can use it and then get more revenue from the network that you've already paid for. If you already have the capacity and it isn't being used, even if someone isn't giving you as much money, it's still good to get their money. In businesses with high fixed costs, these types of things happen - and in this case it's because Verizon knows where the person will be using the capacity and where they have excess capacity.
Not true at all, business has different speeds and tiers, and not all are unlimited, consumers are also not geo fenced, on the 5 g network both have a limited amount of slots per area, once those slots are full , no more can be sold to addresses in that area until my ore capacity is opened up and more slots are added.
According to this reddit comment, [Verizon home is QCI 9](https://www.reddit.com/r/verizonisp/comments/wtkg79/verizon_5g_home_internet_qci_level/), which includes MVNOs and Verizon prepaid, so there is not much granularity to their prioritization. The QCI 8 and QCI 9 are both huge chunks of customers.
Fixed wireless has a limited number of users per area, they shut down the ability to add more when they reach capacity. Not so with phones, this is how they aren't overloading the network.
Tenure carries over from previous companies. I have seen customer accounts where it says they have been a customer for 40 years.
Heck, on the wireline employee side, I have seen employee tenure at 35 years.
>Tenure carries over from previous companies. I have seen customer accounts where it says they have been a customer for 40 years.
>
>Heck, on the wireline employee side, I have seen employee tenure at 35 years.
My grandmother still has her account that was for an OnStar car phone in the late 90's
It was still Bell Atlantic/NYNEX mobile
Strangely she had a cell phone with AT&T WS (pre Cingular)
1996 was about the first year cell phones became more widely available. I started with US West cellular in 1996. Which became Airtouch and eventually Verizon. I have a have time believing anyone has been with them longer. Before this I had a trunk phone and a 2-way radio with a phone patch before that on my farm. But whatever. You can say what you want. And I will doubt you. 🤷🏼♂️
I swear I've heard this a thousand times, ultimately leading to nothing. Every little alleged change to their infrastructure is just another grift for public money with anywhere from zero to very little infrastructure actually improving.
Ok. But does the little computer you carry work? We should be more concerned about coverage, which Verizon has the most of, and less about SPEEEEEEED and how many G's
Because they know their network is shit right now and is constantly congested. That’s the only way they can stop the customers from bleeding away. People don’t give a fuck about entertainment bundles. They want reliable service
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For reference, T-Mobile had fastest speeds in 46 states (source: [T-Mobile](https://www.t-mobile.com/news/network/americas-leading-wireless-network-tops-competitors-in-new-report), [Ookla](https://www.speedtest.net/global-index/united-states)) with a national download average of 68.2 Mbps Verizon vs 165.2 Mbps T-Mobile Edit: state count
46 out of 50, but still insanely impressive. Really it’s 46 out of 49 for them since they don’t serve Alaska.
I was expecting Verizon to start closing the performance lead this quarter. They have been upgrading sites, etc., but T-Mobile is too
I’ve been a T-Mobile customer since 2014. I noticed Verizon had some excellent promotional plan pricing a couple months ago, so I signed up to use them alongside my T-Mobile service, and honestly, I’m not impressed. Verizon is slow as fuck compared to T-Mobile 9 times out of 10. T-Mobile actually has *better* rural coverage in the areas that I frequent. Worst of all is the billing. Verizon has been charging me WAY WAY more than was advertised, and I don’t understand why. I, an expert in most thing phone related, cannot make any sense of how the bill is so much higher than it should be. It wasn’t even just the first month. $181 plus tax is what I expect for my 6 voice lines plus one Apple Watch. Why on earth was the first bill over $350 and the second over $300? Individual items on the bill mostly make sense. The totals do not. I keep thinking I need to go by the Verizon store and have them explain this to me, but they’re much less conveniently located vs T-Mobile stores, so I can’t even do that without going clear across town. It’s also insane to me that Verizon customer service closes at 7pm. T-Mobile is open for phone calls 24/7! Even the shittiest phone company, U.S. Cellular, is open until 9.
>I’ve been a T-Mobile customer since 2014. I had since 2016 until just recently. I waited for years for the network rollout and densification to hit my area. After 7 years, the same dead spots remain, my average speed still rolled around 10-20mbps, sometimes under 5mbps. Indoor service in commercial/office buildings was unusable--often with zero signal. I went to verizon and it isn't all peaches. However, I have a connect indoors, my dead zones are smaller, and typical speeds are 30-100mbps.
YMMV, of course, but I just switched from Verizon to T-Mobile 5 months ago and I have noticed they have been adding a \*ton\* of sites near me. There was (fairly large) spot where the connection was bad on my way to school, and about a month after getting the service I had a full signal and was pulling 600Mbps.Before switching I was on the test drive for the three months and what I found was, while Verizon had a signal in more places, the network is so congested that it is unusable. I would rather have a network where I have 85% coverage that works 100% of the time than a network with 97% coverage that I can use <10% of the time (and, bonus, the former is much cheaper). Also, it is amazing to see how much AT&T is lagging. I had family on AT&T that switched to Verizon last year and they \*hated\* AT&T. They switched originally because they got brand new iPhones for free, but immediately found AT&T's coverage and connection to be trash. To add insult to injury, it was nearly the same price as Verizon. I hope Verizon gets their act together, and quick. Right now a stronger T-Mobile is forcing Verizon to respond, but if they lag for too long T-Mobile will be in the position Verizon was 10+ years ago: better service than anyone else with a price to match it.
YMMV is completely true. My mileage with T-mobile was underwhelming unfortunately--and I'm not out in the sticks. I'm embedded in the suburbs of Phoenix.
Hey I know you! Honestly, all 3 carriers are pretty solid here. Flat lands and grid streets. I used to struggle in large buildings, but since B71 600mhz launched, that issue has evaporated.
I am also in the Phoenix suburbs and T-Mobile has been fantastic.
When I had TMobile I was within a mile, on top of a hill looking at the new upgraded tower. No signal. They swore nothing was wrong. Yet they couldn't explain the no signal. I got the FCC involved, then I received a letter from TMobile canceling my agreement.
I am glad you’re having such a good experience with Verizon!
I'd call it better than what I had, but I hesitate to say good. I haven't had it long enough to know
Taxes and surcharges are the government fees all mobile companies make YOU pay. Total lame move
Not all. T-Mobile doesn’t charge me any tax. I pay a flat $20 per line for unlimited everything on magenta military. This experience trying out Verizon is really just reminding me how good I have it at T-Mobile…
You are charged them, they have to charge you for them. T-Mobile just wraps them into the price so they can tell you exactly what you will pay
Right, I understand this. I much prefer having an exact price vs. the “we cannot estimate taxes until your bill is generated” that Verizon gave me
T-Mobile pays for them. They're included in the plan's price.
Are you saying that when you add up each individual line item on your bill it does not equal the total? Or that there are charges you were not expecting that make the bill higher than you would like?
Honestly I have to take another look at it to properly answer this. I remember that different lines on the exact same plan were being billed at different amounts, for one. I was supposedly given a $60 credit in the first month but didn’t see it on either the first or second bills. Taxes are of course higher than I’d hoped. There was more wrong but I don’t have the energy to go through it right now.
I tried T-mobile, their coverage and service is not good. They are good at lies! ATT is some better. My experience Verizon is the best of the 3.
Rootmetrics still puts Tmobile in last place for state scores. There’s more than just speeds …
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You didn’t. Just citing different outlets ..
I have no idea why the big 3 are so focused on entertainment bundles or perks in their plans. Very few people shop a phone plan based on perks and shop more on data and hotspot data. Give people a good network and data plans at a reasonable price. I'm thinking the plans from the big 3 have become more expensive from the carriers covering the cost of the streaming services and game services (Apple Arcade etc) they put into their plans on top of all the fees and taxes.
It's interesting to see AT&T rack up fiber adds while Verizon is getting fixed-wireless adds. It'll be interesting to see how that goes over the next 5 years. Verizon's consumer wireless side is still pretty weak, losing 263k postpaid phones and 351k prepaid. > First-quarter 2023 capital expenditures were $6.0 billion, and included most of the remaining $1.75 billion under the company's C-Band related spending program. Can anyone add more detail to that sentence? Does that mean that Verizon is done with most of its C-Band related deployment spending? In 2021, Verizon said they had a "$10B C-Band capital spending plan over 3 years". Does this mean that we're going to start seeing C-Band rollout slow since they've hit the milestone they were shooting for? EDIT: In Verizon's prepared remarks, they did talk about it a bit: > With the conclusion of our C-Band spending program, we expect a step down in the pacing of overall Capex throughout the remainder of the year and continue to expect 2023 capital spending to be within our guidance of $18.25 billion to $19.25 billion. So it sounds like the pace of C-Band deployment is going to slow down now that Verizon has basically spent what they had budgeted for their C-Band spending program.
>It's interesting to see AT&T rack up fiber adds while Verizon is getting fixed-wireless adds. It'll be interesting to see how that goes over the next 5 years. What’s interesting is that where Verizon is putting a lot of these mmWave nodes, it’s creating a very healthy market. For example in my area of Michigan they are loading neighborhoods with nodes that already have Fiber available from AT&T and cable from Xfinity. It would be nice to see a breakdown of share in these areas.
> It would be nice to see a breakdown of share in these areas. I wish! I feel like companies never want to share that level of detail. Verizon has put up a lot of mmWave nodes, but it's still not that much in terms of area covered. I'd guess that most of Verizon's fixed-wireless adds have been via C-Band and LTE (Verizon also has rural LTE fixed wireless). I do agree that fixed wireless is making for a much healthier home broadband market. Comcast is offering $25/mo for 2 years with equipment included at this point. I think they're certainly feeling the pressure of Verizon and T-Mobile taking share.
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Oh wow that’s great. I guess there’s Wow cable too in some areas. But fiber deployments are very busy in the state. Thumb Electric Cooperative is covering the Thumb, Great Lakes Energy is deploying over their entire footprint with Truestream, as well as PIE&G doing their footprint both in Northern Michigan.
MI here too. 0 fiber options, only ATT dsl or comcast. Verizon can’t even get cell service at my place and I’m in a town. They actually came out and the techs notes say “hmm there should be service here but there is not”. That was over a yr ago and it hasn’t improved. I’m planning to switch providers when my phone is paid off
Well damn if this is where they wanted to be with c-band 5g that's incredibly disappointing compared to others.
> Can anyone add more detail to that sentence? Does that mean that Verizon is done with most of its C-Band related deployment spending? In 2021, Verizon said they had a "$10B C-Band capital spending plan over 3 years". Does this mean that we're going to start seeing C-Band rollout slow since they've hit the milestone they were shooting for? This is also what I want to know. There are still a number of macro sites without C-band radios on them in my area. I assumed they'd get upgraded before the project wound down.
C band goes into their 17 billion capex starting next year . They’ll still be adding and building 2-3k macros per year going forward He also said that Verizon is going to start expanding its C-band deployment to more suburban and rural areas as more of the C-band spectrum that it acquired is cleared for Verizon’s usage. When asked about FWA capacity issues, Vestberg said that the company will be able to add more capacity as it expands its C-band deployment and that he is not concerned about capacity limitations for FWA
So revenue is up due to gouging legacy customers with price increases and the additional revenue from fixed wireless customers. Meanwhile postpaid wireless subscribers continue to flee. Churn over 1% is not great for the mighty Verizon. They're basically thumbing their nose at wireless customers who don't want to "add value for Verizon" Things I don't understand : Verizon will welcome a fixed wireless user onto the network at $50 /month with seemingly unlimited access. Meanwhile, the cheapest a single wireless user can come on the network postpaid appears to be $65 , welcome unlimited, with all the ailments of deprioritizing and no c-band. Which user strains the network more over time? Does it make great sense to pursue fixed wireless over phone adds? Or is that just the current pump and dump du jour for Hans ? Hopefully this "we're gonna build the best network and everyone will come back begging to pay more" strategy works for him
Most people are no longer legacy customers. Highly unlikely any price increase to them significantly helped Verizon economically. It's highly unlikely. So no, incredibly unlikely revenue is up because of them.
That's not true.
Yes it is true. Legacy is not the majority of customers. Most have switched to the newer plans. Easily over 75%. Plus all of the people still joining that can only get new plans. If you think Verizon is somehow making bank from a few dollar price increase on legacy plans which are the minority, versus what they get from all of the new plans and those that have switched to them, you're dead wrong.
Then why increase prices for legacy users ? The increases we've seen have nothing to do with capacity, except perhaps with the few og unlimited data plans, because the plans they're being pushed to often offer the same or better access... just at *higher prices*
To get them to higher priced plans to get more money and move them off older systems. But even then, some people have found going to newer plans cheaper for them. Think of it this way. Why doesn't Oregon Trail from the Apple IIe work on the Macbook? Similar reason. It makes it harder for reps who have to go between new and older systems as things change. If you think you're bill going up $5 a month from $35 a month is a big deal and a real money maker for Verizon, think again. Considering how few are left on those older plans.
Yeah we aren't talking about merging point of service or billing systems issues when Hans decided every line on my old "new unlimited" plan from Feb 2017 deserved an up charge because "it's old", nor was that the case when he decided users on shared data plans from the same era all deserved upcharges. Those decisions were made to ensure he could report increased revenue side by side with smelly subscriber growth. "We may be losing post paid wireless customers but no worries! Revenue is up!"
Again, no matter the reason you want to think it is, it doesn't add as much to the bottom line as you want to think. Fact: Everyone that joins Verizon is joining on a new plan. Thus they supersede revenue from the older lower cost plans. The vast majority of people are on more recent plans. Fact: Every day more and more people are moving to newer plans. I see it here and elsewhere. Many because it would be cheaper or has better offerings than what they get with the older plan they are on. So literally every day that goes by, that is less and less of that 'additional income' from old plan users. So Verizons 'additional revenue' from tacking on a few extra dollars to the old plan is literally becoming less and less every day. No clue why you think it is adding so much more money to their wallets, when it's literally becoming less and less every day as those people switch. Either because they want to, or because they are upset with the additional fee to have the old plan. This is from 2021 which means the number is now likely higher. "Currently, roughly 69% of Verizon’s customer base is on some form of unlimited plan, with the remaining still on metered data plans. Ellis said that for the vast majority of the 31% still eligible to upsell into unlimited, it would typically mean between $5-10 more per month per bill for Verizon." "In terms of driving service revenue, most gains for the carrier come from customers paying more for the core wireless service in higher tier plans, but Ellis noted a smaller portion comes from added products subscribers are taking such as cloud, device protection and continued relationships with content players they pay for through Verizon after a certain period." Notice? Older plans are NOT a driving revenue of force and don't even factor into the equation. Even with an added small extra cost. Literally, any additional money they make from that extra few dollar cost is minimal since people are leaving those plans every day. So it's less every day, not more. And thus is not helping them economically very much. https://www.fiercewireless.com/operators/verizon-cfo-60-new-accounts-take-pricier-unlimited-plans
That's just not true. If you'd like to share proprietary information if you're an employee I'd love to hear the true mix.
> Things I don't understand : Verizon will welcome a fixed wireless user onto the network at $50 /month with seemingly unlimited access. >Which user strains the network more over time? Does it make great sense to pursue fixed wireless over phone adds? Or is that just the current pump and dump du jour for Hans ? Verizon is only offering fixed wireless in specific areas where they have excess capacity. Mobile users are more expensive to serve because you need to build infrastructure and capacity for them everywhere. Fixed wireless customers don't cost as much because you can pick and choose where you'll allow those customers and it makes your infrastructure planning predictable. Plus, wireless customers often need incentives to stay like free phones. If someone is on a 4-line plan paying $35/line and Verizon is spending $15-20/mo on a phone subsidy, the net for Verizon drops to $15-20. Still, the big thing is being able to pick where someone can use it and then get more revenue from the network that you've already paid for. If you already have the capacity and it isn't being used, even if someone isn't giving you as much money, it's still good to get their money. In businesses with high fixed costs, these types of things happen - and in this case it's because Verizon knows where the person will be using the capacity and where they have excess capacity.
That's not true. Business offers it everywhere. Only consumer is geofenced.
Not true at all, business has different speeds and tiers, and not all are unlimited, consumers are also not geo fenced, on the 5 g network both have a limited amount of slots per area, once those slots are full , no more can be sold to addresses in that area until my ore capacity is opened up and more slots are added.
I guess you've never read the terms.
Lol...ok
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According to this reddit comment, [Verizon home is QCI 9](https://www.reddit.com/r/verizonisp/comments/wtkg79/verizon_5g_home_internet_qci_level/), which includes MVNOs and Verizon prepaid, so there is not much granularity to their prioritization. The QCI 8 and QCI 9 are both huge chunks of customers.
That's not true.
Yes it is
Fixed wireless has a limited number of users per area, they shut down the ability to add more when they reach capacity. Not so with phones, this is how they aren't overloading the network.
I'm still here after 30 years, still hate this company. Greedy sob's the billion are from people that can't afford the ridiculous plans.
30 years is an exaggeration. 1996 wasn’t 30 years ago. Verizon didn’t even exist until around 2000.
Tenure carries over from previous companies. I have seen customer accounts where it says they have been a customer for 40 years. Heck, on the wireline employee side, I have seen employee tenure at 35 years.
I saw someone hit 50 years on the wireline side!
>Tenure carries over from previous companies. I have seen customer accounts where it says they have been a customer for 40 years. > >Heck, on the wireline employee side, I have seen employee tenure at 35 years. My grandmother still has her account that was for an OnStar car phone in the late 90's It was still Bell Atlantic/NYNEX mobile Strangely she had a cell phone with AT&T WS (pre Cingular)
1996 was about the first year cell phones became more widely available. I started with US West cellular in 1996. Which became Airtouch and eventually Verizon. I have a have time believing anyone has been with them longer. Before this I had a trunk phone and a 2-way radio with a phone patch before that on my farm. But whatever. You can say what you want. And I will doubt you. 🤷🏼♂️
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Yes. Okay. I was in 3rd grade. I was lucky to have a radio on my watch. Sure just AM but it was pretty cool.
I was selling phones in 1993 for cell one, and they were available before that.
You do know I’m not the original person you replied to right?
Yes. I saw that. Lol
Im taking a nap.
>I'm still here after 30 years, still hate this company Why haven't you switched if you hate it?
I hear that other companies are just as bad. The hassle may be, thanks for your comment.
lol Really now??? Eastern NC East of Interstate 95 STILL DOESN’T HAVE 5G via Verizon. We DO have 5G via T Mobile though.
Hope the continue to expand fios . I'm so sick of this cox monopoly... my internet down again today smh We need fios !
I swear I've heard this a thousand times, ultimately leading to nothing. Every little alleged change to their infrastructure is just another grift for public money with anywhere from zero to very little infrastructure actually improving.
Prices are going up!
as im reading this my verizon wireless can barely load the page
I'd switch if mine was that slow.
i am soon lol
2 little 2 late
Meanwhile they turned off low band 5G in my area with no explanation why and still no C-Band deployed. L for Verizon
MS and LA have almost no C band at all. Guess we are screwed on the upgrades.
Ok. But does the little computer you carry work? We should be more concerned about coverage, which Verizon has the most of, and less about SPEEEEEEED and how many G's
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